Recovery Manager is failing to read backup files from disc

Product Name:
HP G56-129WM
Operating System:
Windows 7
I used the HP Recovery Manager (F11) to backup my files instead of using the Windows backup. The HP Recovery Manager back uped my files on 2 dvd discs. I then restored my laptop to factory settings. When I go to restore my files, it will only go to 40% and then ask me to insert backup DISC 2. When I insert the disc, it fails to read it. The disc pops out and I keep getting a request to insert DISC 2. What is going on?
This question was solved.
View Solution.

I have a related but different issue with file back-up using HP recovery manager.
I have a Pavilion g7-1070us laptop that failed to start and simply displays a blue-screen with a blinking cursor (no error message). I could NOT get into safe-mode by hitting F8, but was able to activate the “HP recovery manager” by hitting F11. I was trying to back-up my files before triggering the system restore. It asked me what types of files to back-up, then scanned the computer for these files and was finalizing the files for back-up; then suddenly an error message showed up saying something like "No storage device detected. Make sure the removable disc drive is connected to computer". But I have both a DVD sitting in the optical drive and a USB drive attached!!!!!! Apparently the recovery manager doesn’t see them?
Can someone throw me a life-saver here? If I cannot recover my files, I cannot proceed with the system restore and I am forever stuck here!!!!!!
Please help!!!! Much appreciated!!

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    6/11/14 3:27:47.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:28:00.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:28:00.327 PM com.apple.backupd[532]: Error: (-36) SrcErr:YES Copying /Volumes/Media/itunes Media/Mobile Applications/Clear Day 2.6.ipa to (null)
    6/11/14 3:28:14.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:28:26.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:28:39.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:28:56.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:29:09.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:29:21.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:29:34.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:29:47.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:29:59.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:30:12.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:30:24.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:30:37.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:30:49.085 PM xpcproxy[629]: assertion failed: 13D65: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2
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    6/11/14 3:30:52.507 PM xpcproxy[632]: assertion failed: 13D65: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2
    6/11/14 3:31:02.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:31:14.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:31:27.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:31:39.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:31:52.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:32:05.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:32:17.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:32:30.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:32:42.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:32:55.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:33:07.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:33:30.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:33:32.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:33:55.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:33:58.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:34:21.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:34:23.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:34:46.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:34:49.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:35:02.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:35:18.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:35:30.000 PM kernel[0]: disk1s2: I/O error.
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    6/11/14 3:36:14.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:36:17.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:36:29.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:36:29.651 PM com.apple.backupd[532]: Error: (-36) SrcErr:YES Copying /Volumes/Media/itunes Media/Mobile Applications/eCardExpress 2.1.ipa to (null)
    6/11/14 3:36:52.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:37:14.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:37:17.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:37:30.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:37:52.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:37:55.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:38:07.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:38:30.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:38:32.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:38:45.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:39:08.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:39:10.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:39:23.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:39:46.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:39:48.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:40:01.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:40:23.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:40:26.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:40:38.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:41:01.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:41:04.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:41:16.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:41:39.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:41:41.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:41:54.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:42:17.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:42:19.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:42:32.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:42:54.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:42:57.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:43:09.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:43:32.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:43:34.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:43:47.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:44:10.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:44:12.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:44:25.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:44:48.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:44:50.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:45:03.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:45:25.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:45:28.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:45:40.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:45:55.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:46:07.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:46:20.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:46:32.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:46:45.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:46:58.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:47:10.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:47:23.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:47:35.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:47:48.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:48:00.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:48:13.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:48:26.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:48:38.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:48:51.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:49:03.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:49:16.000 PM kernel[0]: disk1s2: I/O error.
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    6/11/14 3:49:21.731 PM launchservicesd[52]: Application App:"System Preferences" asn:0x0-44044 pid:509 refs=7 @ 0x7fb5b9443730 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x45045 pid=513 "com.apple.prefs.backup.remoteservice"")), so denying. : LASSession.cp #1481 SetFrontApplication() q=LSSession 100019/0x186b3 queue
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    6/11/14 3:49:21.733 PM WindowServer[128]: device_generate_desktop_screenshot: authw 0x0(0), shield 0x7f8ef9e94e00(2001)
    6/11/14 3:49:21.795 PM WindowServer[128]: device_generate_lock_screen_screenshot: authw 0x0(0), shield 0x7f8ef9e94e00(2001)
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    6/11/14 3:50:48.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:50:48.546 PM com.apple.backupd[532]: Error: (-36) SrcErr:YES Copying /Volumes/Media/itunes Media/Mobile Applications/GarageBand 1.1.ipa to (null)
    6/11/14 3:51:01.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:51:13.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:51:26.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:51:38.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:51:51.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:52:03.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:52:16.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:52:29.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:52:41.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:52:55.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:53:07.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:53:07.747 PM com.apple.backupd[532]: Error: (-36) SrcErr:YES Copying /Volumes/Media/itunes Media/Mobile Applications/Glympse 2.22.444.ipa to (null)
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    6/11/14 3:53:32.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:53:32.869 PM com.apple.backupd[532]: Stopping backup.
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    6/11/14 3:53:33.357 PM com.apple.backupd[532]: Copied 127 items (2.24 GB) from volume Media. Linked 0.
    6/11/14 3:53:33.376 PM com.apple.backupd[532]: Copy stage failed with error:11
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    6/11/14 3:56:05.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:56:18.000 PM kernel[0]: disk1s2: I/O error.
    6/11/14 3:56:33.000 PM kernel[0]: disk1s2: I/O error.

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