Recovery Media Creation no longer available on New laptop

I have just received a new G255 laptop.  First thing I did was try to create recovery media. HP Recovery Manager states "Create a set of recovery media for your system (Recovery Partition has been removed - The Recovery media creation option is no longer Available)
It also states Recovery Partition has been removed, but there is a Recovery (D drive showing with 2.14GB free of 19.6 GB
The recovery partition, when clicked on is empty, even after making hidden files show.
Is there any way to get recovery media, ot should i return the laptop?

Hi:
If you live in the USA/Canada call this number and you can order a set of recovery media.
1-800-334-5144
Have the serial number handy to give to the customer services rep.
Or you can see if you can return it to where you purchased it from.

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    Please try another USB Flash Drive or DVDs. USB Flash Drives indicating Windows 8 compatibility may not work for creating the recovery image. If you are still unable to create your HP Recovery Media, please contact official HP support in your region / country, via the HP Worldwide Support Portal, to see if HP Recovery Media is available for your computer. When you request this media, indicate that it is free because the HP Recovery Manager failed to work properly.
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    Hello Akash_Sanu,
    I see that you are having problems with the recovery discs creation on your computer.
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    HP Pavilion G4 2205tx - C5j09PA#UUF
    Windows 8 64-bit
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    This question was solved.
    View Solution.

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    When you created the extra partition your hdd was converted from Basic to Dynamic_which breaks the Recovery partition function. It also breaks the ability to create Recovery Media from the partition.
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    http://www.sevenforums.com/tutorials/26829-convert​-dynamic-disk-basic-disk.html
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    If this is helpful or you want to say thanks make sure to click the white star under my name to give me Kudos.  I really appreciate it!
    I'll keep an eye out for your reply.  I hope you have a great day.
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