Recovery Media Creation to USB fails: "CD Creator has stopped working"

Bought new HP desktop system this week. Came with Windows 8, upgraded to 8.1 and then tried to create recovery media onto a USB stick.  Followed all the steps in the HP Support article (http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03481733) but at point 9 the copying files stage doesn't complete (progress never gets off 0%) and instead a pop up error message appears saying "CD Creator has stopped working".  The only option is to cancel. What should I do next?

Harvec, welcome to the forum. When requesting help you should always include the make/model of the computer and/or monitor. This information is necessary for us to review the specifications of them. I believe that you should have made the System Recovery Discs before updating to Win 8.1.  The Discs are made using the OS that came on the computer when it is new.  The only thing that you can do at this point is order the Discs from HP.  

Similar Messages

  • Toshiba Disc Creator Has Stopped Working Error Message

    I have a Toshiba Satellite P305D-S8834, and tried to burn a CD using Toshiba Disc Creator v.2.0.1.3. But I kept getting an error message saying "Toshiba Disc Creator has stopped working." and couldn't successfully burn a CD. Though I contacted Toshiba tech support, I couldn't get useful info. Any tips would be appreciated.

    Try removing and reinstalling Disc Creator. Install the latest version from the Toshiba site.
    Also update the BIOS, and ensure you are using quality DVD discs such as TDK. No-name discs wear out easy and use cheap dye's.
    Also try deleting the UpperFilters and LowerFilters:
    http://support.microsoft.com/default.aspx?id=314060

  • Error message when trying to create Recovery Media Creation

    I have a HP Pavilion 15 Notebook PC 15-n235sa and when trying to create my Recovery Media Creation on a 32GB Flash drive it comes up with the error mesage We are experiencing errors in recovering media creation. Please try again.
    This is after.46% of Verify Disk section. So it is almost there.
    I have tried 4 or 5 times with the same result.
    Help!

    Please try another USB Flash Drive or DVDs. USB Flash Drives indicating Windows 8 compatibility may not work for creating the recovery image. If you are still unable to create your HP Recovery Media, please contact official HP support in your region / country, via the HP Worldwide Support Portal, to see if HP Recovery Media is available for your computer. When you request this media, indicate that it is free because the HP Recovery Manager failed to work properly.
    If you have any further questions, please don't hesitate to ask.
    Please click the White KUDOS "Thumbs Up" to show your appreciation
    Frank
    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
    This is a user supported forum. I am a volunteer and I don't work for HP.
    HP 15t-j100 (on loan from HP)
    HP 13 Split x2 (on loan from HP)
    HP Slate8 Pro (on loan from HP)
    HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
    HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
    HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
    HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
    HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

  • HP Recovery media creation troubles-C​an't run

    Hi,
    I have a hp pavilion dv6 notebook, operation with windows 7 64bits. I'm trying to create a recovery media with a usb drive, i followed the recovery instructions given by HP support. The creation began and everything was fine, till the step of device verification, there's an error message at 31%. The message is:
    " we are experiencing errors in recovery media creation. please try again"
    I tried again, but same result.
    I tried to change the "User account control settings" to "nevery notify" as recommended by HP recovery process instructions, but same result.
    In hp recovery manager, the system recovery option can not be highlighetd (Disabled: please use recovery media to recover your system).
     Trying to look for a solution in forums, I found that trying to create the media in safe mode can resolve the problem, so tried it. When i run the HP recovery media creation under safe mode, its window is displayed with front screen saying: "Please insert battery. Battery must be installed and the computer must be connected to the power adapter to continue this process". I wish to specify that my battery is inserted and the power adapter too. So why it tells me that ???!!!!
    I tried to reactivate (D:Recovery) volume, but it is  not highlighted, so I can't do it.
    Trying to run recovery process by pressing F11 at startup, give me a windows boot manager screen with the follonwing:
     "windows failed to start. a recent hardware or software change might be the cause. to fix the problem:
    1.insert windows installation discand restart.
    2.choose language. 3. repair your computer.
    if you do not have this disc. contact system administrator or computer manufacturer for assisatnec.
    File: \Boot\BCD
    Status: 0x0000225
    info: an error occured while attempting to read the boot configuration data."
    Tell me please how to create my recovery usb drive in this case, to finally recover my computer to factory state because I think I have a serious problem with it, specialy startup.
    The disk management  tell me that all the computer partitions are healthy and dynamic, all are NTFS, except HP_Tools which is FAT32. I also created a partition (F of 440 Go/910 Go when I bought the laptop. In case it May help...
    Thank you in advance

    When you created the extra partition your hdd was converted from Basic to Dynamic_which breaks the Recovery partition function. It also breaks the ability to create Recovery Media from the partition.
    You will need to use Disk Management to delete the extra partition. You will also need to convert the hdd back to Basic- which will require a little more work.
    Use Option 1 here to convert to Basic:
    http://www.sevenforums.com/tutorials/26829-convert​-dynamic-disk-basic-disk.html
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • My Pavillion g6 Notebook PC C5T59EA#BH4, Sends Error while preforming recovery media creation set !

    Hi,
    While I am preforming a media creation set (using Discs) the process goes well until it reaches the verifying phase and it sends an error after a while saying that it can't verify my media (I've tried it twice and it still the same).
    Now I tried to make in Safe Mode but when I try to launch the Recovery Media Creation it tells me to install Battery while it's installed.
    I tried to contact HP but the server didn't recognize my product and sent me to US/Canada Server, but They Couldn't offer help, I can't call HP cause it's so expensive and can't afford that credit to call them !
    Help If Possible !

    Hello Nakamura011.  I understand you've been unable to create recovery media.
    Have you tried using a different brand of discs?
    Have you had any trouble burning any other media?
    What is the full name of the notebook?  I can't seem to locate any information for that product number.  You could also verify that the product number is correct.  This document can show you where the product number is located.
    You could also try using a USB thumb drive to create the Recovery Media.  This article contains the instructions for creating the USB media.
    If this is helpful or you want to say thanks make sure to click the white star under my name to give me Kudos.  I really appreciate it!
    I'll keep an eye out for your reply.  I hope you have a great day.
    Please click the white star under my name to give me Kudos as a way to say "Thanks!"
    Click the "Accept as Solution" button if I resolve your issue.

  • "Recovery Partition has been Removed" Message in Recovery Media Creation

    HP Pavilion G4 2205tx - C5j09PA#UUF
    Windows 8 64-bit
    "Recovery Partition has been Removed" Message in Recovery Media Creation.
    i bought My new HP pavilion G4 laptop just two days ago and didnt change any thing in two Drives named Drive C: for windows  and D: for HP Recovery.
    now i want to Make a Recovery Disk with HP Recovery Manager Software.
    but it show a Massage: "Recovery Partition has been Removed" in Recovery Media Creation Section.
    in My Computer Recovery Partition is Almost Full (3.26G of 25.5G is Free) . so i think Recovery files present there .
    i haven't any Access to HP for Buy recovery disk or Call Support.
    Thanks
    This question was solved.
    View Solution.

    I don't know why your PC is saying your partition is gone - you're right, it doesn't look gone. I do know that if you use the Support Assistant to make backup copies of your Recovery Disks and Then instruct it to remove the recovery partition to give you more space on the hard drive, it will delete the HP factory image of Windows 8 from the recovery partition and leave the normal Windows repair tools behind.
    There are tools however that allow you to create your own recovery partition complete with these Windows repair tools and a new image of your instalation so you can restore from that. You could use this tool: Windows 7/8 - OEM Recovery Partition Creator found here: http://forums.mydigitallife.info/threads/21978-Win​dows-7-8-OEM-Recovery-Partition-Creator but thats a lot of work and it would be faster and easier just to backup your data and restore from your HP recovery disks you made from Support Assistant. If you didn't make the disks, HP may opt to send you a copy.. they do not normally do this but I have read that some people have good luck getting a free copy of the media from HP.. otherwise they want you to buy the recovery disks ($40.00) . I suppose it depends on the exact circunstances of your situation.
    Another solution is to use Macrium Reflect Free Edition to ghost or clone your system. You can then restore your whole system even with your custom programs installed, to the exact state it was in when you made the backup image. ( this may take several dvd's) I suggest you go this route because restoring your system with Macrium Reflect is Much faster than restoring from the HP Recovery Disks. Even if you do obtain another copy of the Recovery Disks, you should use this tool to make another backup that you can customize to your liking. Your re-installs will be faster, they will already have your chosen software installed, and you will save wear and tear on your HP Recovery Disks.  You can then safely delete the recovery partition to gain back that space on your hard drive (since you cannot access it anyway, you won't need that space being taken up).  BUT.. you cannot restore from UEFI Mode which is what HP ships with. You have to go into your Bios settings, and switch to Legacy Bios mode, (which disables Secure Boot) FIRST or else the Macruim recovery boot disk will not load to install the recovery image. After the system re-installs you can go back into bios settings and disable Legacy bios and re-enable secure Boot if you like. ( Windows 8 will load in both UEFI mode with secure boot enabled or Legacy bios mode.. it's your choice. UEFI mode will load faster but it will cause problems if you want to dual boot the system with another OS)  Hope this helps.

  • Error in recovery media creation

    I bought  a new HP laptop recently.Its a HP PAVILION G6 2320TX.I ran the Recovery Media  Creation .After the initial setup and burning of files onto my first dvd,when it comes to verify, i am getting an error that states "We are experiencing errors in recovery media creation. Please try again.” ,and the disk ejects out.
    I use SONY DVD-R media so,i guess there shouldn't be any problem with the brand.I tried doing this a couple of time and each time i got the same error.
    Has anyone else experienced this? Any help/suggestions would be greatly appreciated!
    Thanks,
    Akash.

    Hello Akash_Sanu,
    I see that you are having problems with the recovery discs creation on your computer.
    I would suggest trying a different brand of disc, here is a link that explains the recovery discs process. If you continue to have problems with the disc creation I would suggest contacting HP support for a set of recovery discs.
    Here is a link to the contact options for HP support.
    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

  • Can I copy HP Recovery Media to another USB flash drive?

    Hi. Just a couple questions please: 1. When I make the one time only "HP Recovery Media" to a USB pen drive, can I then "copy" and "paste" to another USB flash drive as long as the 2nd flash drive has enough capacity?The Recovery will still work right?I ask this in case I need to change to another USB flash drive and I am aware that I can only have one copy of the HP Recovery. 2. If that is the case, I then can also make a backup to an external Western Digital drive so that in case of malfunction of the USB flash drive I can always transfer the files to another USB flash drive? Thanks in advance for the reply. Best regards. 

    Hi, Copy and paste won't work. Please try the following method:    http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/This-is-how-to-make-a-2nd-set-of-recovery-disks/td-p/1694703 Regards.

  • Order Recovery Media-CD/DVD/USB

    HELLO SIR,HOW TO Order Recovery Media-CD/DVD/USB  FOR WINDOW 8 .I WANT KNOW ABOUT THE  WINDOW 8 RECOVERY CD.AND WERE CAN I GET MY RECOVERY CD FROM HP.I MY USB FLASH DRIVER IS CRUPTED.MY HP HAS LIENCES WINDOW 8.BUT CRUPT THAT.WHAT TO DO FOR TAHT.MY HP LAPTOP HP Pavilion Sleekbook 15-b004tu

    Hi there 
    Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel. I understand that you are looking for a set of recovery disks. I am happy to help with this. Please take a look through this:  HP PCs - Obtaining HP Recovery Discs or an HP USB Recovery Drive

  • Recovery Media Creation no longer available on New laptop

    I have just received a new G255 laptop.  First thing I did was try to create recovery media. HP Recovery Manager states "Create a set of recovery media for your system (Recovery Partition has been removed - The Recovery media creation option is no longer Available)
    It also states Recovery Partition has been removed, but there is a Recovery (D drive showing with 2.14GB free of 19.6 GB
    The recovery partition, when clicked on is empty, even after making hidden files show.
    Is there any way to get recovery media, ot should i return the laptop?

    Hi:
    If you live in the USA/Canada call this number and you can order a set of recovery media.
    1-800-334-5144
    Have the serial number handy to give to the customer services rep.
    Or you can see if you can return it to where you purchased it from.

  • PProHeadless.exe has stopped working error when opening projects in Adobe Media Encoder CS6

    Hi, I recently upgraded to Adobe Cloud CS6 and am having problems with the Adobe Media Encoder CS 6 (version 6.0.1.31 64-bit).
    When I try to add Adobe Premiere projects in AME, it sometimes gives me the following error:
    PProHeadless.exe has stopped working
    I tried rebooting, and it still gives me the same error.  Sometimes the project will load, sometimes it won't.
    The Premiere projects contain a H.264 .mov file coming from my Canon T2i.  I also added an overlay logo to the bottom right of the video that I created in Adobe After Effects, which only contains text, no effects, no motion, etc.  Sometimes I also have a .wav file recorded from a Zoom H4n, but not always.  I usually edit those in Adobe Audition with the remove noise feature.
    I am running on Windows 7 Ultimate 64-bit.  I'm using an i7 with 16GB ram and an ATI 6870 video card.
    I have the LUT buddy plugin installed.
    It will give me the error the first time I try to load the project, and the connection to Dynamic Link Server will fail.  Afterwards, if I try to load the project again, even if I restart AME, it stays stuck in the Connecting to Dynamic Link server...
    Any help anyone could provide would be appreciated.

    Hi Dima,
    Thank you very much for your prompt reply.  Dragging the sequence from PPro to AME made AME lock up.  But your second suggestion of exporting the video directly from PPro seems to be working.  I still have 6 minutes to go, but at least it got up to 25% so far, so everything seems good.
    Thank you once again!
    (although it would be nice if I could go through AME just in case)

  • Mac Mini and USB 2.0 hubs (hubs stop working within a month)

    I have an aluminum Mini running OSX 10.6.6 (Snow Leopard). With only 4 USB ports, I have need of a USB hub to accommodate my external drives and other peripherals: keyboard/mouse, camera and iPhone have to use the existing ports in the Mini (difficult access to ports due to space limitations), leaving one port for up to 4 external drives (older drives 40-60gb used for backup and extra storage).
    I have problems using powered USB 2.0 hubs with this computer; I have 'burned out' 2 hubs since buying the Mini in February. They just flat out stop working, though they still show power (the power indicator light on the hubs); no peripheral is recognized when plugged into the hub (which worked fine for about a month). I can unplug the 'must use Mini ports' (camera, iPhone, charger, etc) and the peripheral drives are recognized and work normally when plugged directly into the Mini ports.
    One hub was a Belkin 4-port hub (about 1 year old) and the other was a GE 3-port hub with several flash card readers (19-in-1 card reader), also about a year old. Is there any reasonable explanation why powered hubs would suddenly stop working, related to use with the Mac Mini 2010 aluminum version?
    I had worse problems with the USB ports in an old (~2006) Mac Mini (out of warranty), where the USB ports in the Mini stopped working, which is partly why I bought the new mini. In light of this tidbit, (be honest, please) are there known issues with Mac Minis and USB?

    Each of the external drives has its own power supply; I generally only use one drive at any one time, but on rare occasions I have powered up more than one to confirm or transfer files. I don't leave any of those drives on when not in use, and when everything is working I properly eject/unmount them before turning them off.
    There have been times when I powered up a drive connected to a powered hub and both the hub and the drive indicated activity but the drive didn't mount. On those occasions the drives sometimes would not appear in Disk Utility, and other times would appear, but would not be "mountable". I didn't know what the best way to deal with that was, so I would just turn the drive off, hoping the lack of mounting on the desktop meant no real drive activity was occurring and I wouldn't risk data loss or drive damage. So far all the drives seem to work fine when plugged directly into the back of the mini.
    The main external hard drive I was using when the Belkin hub failed (iomega 40g) is USB 2.0 only (no firewire). I have another drive that is only firewire (la cie 60g)... so it wasn't a factor. Two other external drives are ACOM, one 40g one 120g, and then there's my old iMac G5 disk (display fizzled and everything but the disk recycled through Apple's recycling program) which is mounted in an external enclosure and is part of the USB contingent, but is not being used for anything but backup (all three both USB 2 and FW400 capable). (I know, too many toys... but why throw them out?)
    The USB hubs both had their own power supplies, too, and I never used them without power (though I tried it as part of troubleshooting, before reading the Apple article on USB and power requirements). Other USB devices that only work when plugged into the mac directly are my Epson Stylus CX4800 all-in-one, and my Radio Shark.
    So, whaddya think? Should I risk buying another powered USB hub or just live with plugging in peripherals to one available USB port (through a short USB 2.0 extension) and only use one at a time? That would be a bit of a pain, but if there are no issues you've heard of with Mac USB ports (several unanswered questions in the Mini Support forums here involving USB and peripherals, I noticed), what else would explain the seemingly short lives of USB hubs?
    Oh, here's something I just remembered: the last time the Belkin hub was working (last night), I had my Radtech BT mouse charger cable plugged in (not charging, mouse not attached) along with two of the external hard drives, and my Fuji camera USB cable. I got an error message onscreen (on the Mini) that a drive had been improperly ejected (or put away?), yet the hard drive in question was still mounted on the desktop. I looked at the hub, and the loose ends of the charger and the camera USB cable were touching. Could that have caused the error (and maybe the hub to fail)? (Edit: the camera cable I think was plugged into the mini's one available port; 3 external drives and the mouse charger were plugged into the hub, _but only one drive powered up and in use (3rd edit)_. The camera end of its USB cable contacted the mini-plug end of the mouse charger... could that have short-circuited the hub? +That wouldn't explain the failure of the GE hub a couple weeks before... but I don't know if any of this is connected, so to speak--2nd edit.+)
    Message was edited by: blick
    Message was edited by: blick
    Message was edited by: blick

  • I have pluged a portable battery to the USB and my macbook pro stopped working after that, right before it shut down there was a message on the screen that said something like " USB device is withdrawing so much power, please disconnect and connect again?

    I have plugged a portable battery to the USB and my macbook pro stopped working after that, right before it shut down there was a message on the screen that said something like " USB device is withdrawing so much power, please disconnect and connect again?
    if the device I connected have caused this, shouldn't the macbook itself have some type of protection that should prevent this from happening.
    because when I took it to an apple certified maintenance shop, the guy said that now it could only run while connected to the power. it won't run on batteries. and that I have to change the motherboard.
    can I just replace the damaged part only, would apple consider this as a design issue and they could pay for it, or should I just buy a new motherboard for 800$.
    Help.

    BB1B2,
    The problem is in finding a tech shop that will/can do board level repairs on Macs. They are few. And I certainly wouldn't spend $800 on a new logic board - I would replace the computer if I had to pay that much!
    You could call around to a few repair shops and see if they feel competent to isolate the problem and do a board level repair - but I'm afraid, in the end, that your search will be futile.
    Sorry,
    Clinton

  • Unable to install Adobe Digital Reader 3.0. Keep receiving error message "migration has stopped working" and then installation fails.

    Every time I try to install Adobe Digital Reader 3.0 I get an error message "migration has stopped working" and the installation fails. Is there a solution to this?

    Trying to install. Installation fails and I am unable to open it to migrate
    epub books to transfer to ereader
    In a message dated 8/31/2014 9:50:51 A.M. Eastern Daylight Time, 
    [email protected] writes:
    Unable  to install Adobe Digital Reader 3.0. Keep receiving error message 
    "migration has stopped working" and then installation fails.
    created by kglad (https://forums.adobe.com/people/kglad)  in 
    Downloading, Installing, Setting Up - View the full  discussion
    (https://forums.adobe.com/message/6688648#6688648)

  • I have hp laptop dv9009us one day all the USB ports and webcam camera stopped working

    I have hp laptop dv9009us one day all the USB ports and webcam camera stopped working, I had windows XP and tried all solutions posted on online forums didn’t work, I upgraded to windows 7 and still not working, please note that the USB is detected in device manger and it says working properly but he webcam is not detected at all, also when I connect any device to USB it gives it power and I even can charge my cell phone but it doesn’t detect any device. Is there any genius out there that can help me?
    Also after I installed windows 7 I went o system information----software environment--- system drivers, and I found all USB drivers stopped by the way this was the case in windows XP as well
    usbccgp            Microsoft USB Generic Parent Driver   c:\windows\system32\drivers\usbccgp.sys         Kernel Driver   No            Manual Stopped           OK      Normal No       No
    usbcir   eHome Infrared Receiver (USBCIR)    c:\windows\system32\drivers\usbcir.sys Kernel Driver   No       Manual            Stopped           OK      Normal No       No
    usbehci Microsoft USB 2.0 Enhanced Host Controller Miniport Driver  c:\windows\system32\drivers\usbehci.sys            Kernel Driver   No       Manual Stopped           OK      Normal No       No
    usbfilter            AMD USB Filter Driver           c:\windows\system32\drivers\usbfilter.sys          Kernel Driver   No            Manual Stopped           OK      Normal No       No
    usbfltr   Razer Copperhead Driver         c:\windows\system32\drivers\copperhd.sys       Kernel Driver   No       Manual            Stopped           OK      Ignore  No       No
    usbhub Microsoft USB Standard Hub Driver    c:\windows\system32\drivers\usbhub.sys           Kernel Driver   No            Manual Stopped           OK      Normal No       No
    usbohci Microsoft USB Open Host Controller Miniport Driver  c:\windows\system32\drivers\usbohci.sys          Kernel Driver   No       Manual Stopped           OK      Normal No       No
    usbprint            Microsoft USB PRINTER Class           c:\windows\system32\drivers\usbprint.sys          Kernel Driver   No            Manual Stopped           OK      Normal No       No
    usbstor USB Mass Storage Driver        c:\windows\system32\drivers\usbstor.sys           Kernel Driver   No       Manual            Stopped           OK      Normal No       No
    usbuhci Microsoft USB Universal Host Controller Miniport Driver         c:\windows\system32\drivers\usbuhci.sys            Kernel Driver   No       Manual Stopped           OK      Normal No       No
    uwbusb            UWB Bus Control USB-Miniport Driver          c:\windows\system32\drivers\usbuwbmini.sys    Kernel Driver   No       Manual Stopped           OK      Normal No       No

    Did you ever get this resolved? I am having the same problem and have tried just about everything for my dv9000.

Maybe you are looking for

  • Photoshop CC no longer working properly after 3 days.

    I downloaded Photoshop CC through my Creative Cloud subscription on the 17th and it worked fine the first couple of days, but today it does not. When I launch Photoshop CC, the program opens, then a white message box opens as if it is going to give m

  • Active Directory account lockout from OS X Server

    I'm looking for assistance in tracking down why our 10.9 Mac server is constantly trying to use my Active Directory account. I changed my password a week ago and have been getting locked out constantly, and it appears the lockouts are coming from inv

  • Sender SOAP Adapter parameter problem

    Hi, My scenario is Web service to RFC. I configured XI (7.0) and tested the scenario with Altova Xml Spy, it works. However the ones that are going to call the service say that they need a sevice with a XmlNode parameter. They are going to use VB.NET

  • Cross Company Code Revenue Booking

    Hi Experts, My scenario is as follows A customer buys a product from one company code and installation and service from another company code, but only receives one invoice for the product and installation from the first company code. The first compan

  • Migrating to iWeb and MobileMe

    I'm a complete newbie to Mac, but I already have a website and domain. However, the software provider that I used to create the site has gone bust. Is it possible to migrate my domain from my current host to MobileMe? If so, how do I do it? Thanks ve