Recovery media help

I dont have the option of CD-R on my creator..I do not have blank DVD's. Will the discs create if I use CD-r's?? Would have been nice to know I needed DVD's to begin with!!

I turned on my HP Pavillion TouchSmart 14-b109wm however the screen went blue with "Recovery" written on it. It also said it needs installation media.
I tried the hard reset it did not work.
I looked for a USB version of the installation media but the HP support page does not have my laptop as a product in the list for some reason.
I really need help with this issue.
Thanks

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System Recovery media does not support the computer. HELP!!!

Ok problem here the recovery discs that were created do not work. And this is where I'm stuck.
First the details. It's a DV7-6163CL Laptop with windows 7. The discs were created shortly after we got the computer. The reason we have to try and recover the computer is hard drive #1 failed and failed hard. Hard drive was replaced. Now after trying to use the recovery discs we get the error message after a few windows loading screens in Recovery Manger.
"The system recovery media does not support this computer. You are not able to restore this computer with the media."
Well Hp doesn't support his platform anymore due to its age.
Is there anything I can do next to formatting the computer and getting a new OS?

Many times this error is caused by missing info in BIOS. Can you enter BIOS-F10 at power on- and check for serial number,etc?
Sometimes a new hdd requires prepping with Cyberlink Utility cd first. Download and Save the file. Once download is complete, put a blank cd in your drive and click the file to create a boot cd. Boot with this cd and wait until you get a green check mark indicating hdd is ready. Remove the cd , insert first Recovery Disk and restart the laptop.
http://ftp.hp.com/pub/softlib/software11/COL32372/pv-80183-1/sp44645.exe
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Help! -Recovery media and which HDD fits?-

Recently went to my local Geek Sqaud "best buy" and had it checked out. What my error was (Recovery) 0xc00000f " PC needs to be repaired" geek squad said it was a hardrive issue, thus needing it to be replaced. They told me I needed "HP recovery media" and an HDD. Matter in fact I don't know which "Recovery media" nor which HDD I need for my notebook. If anyone can help please let me know asap on what I can do.
Update: I've checked the prices for recovery medias, but how about the HDD??
One more thing if I'm trying to recover the laptop that was running 8.1, do I buy the recovery media for 8.1 ??

I'm sorry the shipping took so long. However, I just wanted to point out that you can make your own recovery media and are encouraged to do so by the documentation that came with the laptop.
- Peter

I need recovery media for an old Toshiba but apparently can't order it. Help!

The other day my TOSHIBA laptop - MODEL # PSM43U-01700P - must've got a virus or something because it started to slow and was unable to open some programs. Thinking the computer was about to go, i started saving my personal files onto a disk, and just after doing so the computer Blue screened and now upon start up it stops and says that it's missing a file <Windows root>\System 32\ ntoskrnl.exe and must have it added in order to continue. I of course, however, didn't realize that upon buying the computer years ago that i should have created my own recovery disks, thinking foolishly that the company would always have this media on hand to order should the need for it arise(Plus i doubt i would've done it properly since i'm not really a computer genius, surprise, surprise)
Anyway. . .
My problem is that when i tried to order the recovery media for this ancient model, i was told that Toshiba no longer carries this models media at all. So i was just wondering if possibly there's a similar model's media that Toshiba does carry that i'd be able to order instead of this model's that would still work with my computer. I was able to do this with an old DELL I had, and was hoping the same thing was possible with a TOSHIBA.
I'm crossing my fingers here guys. Hope to hear back from you. I'd really appreciate it.
Thanks.

Satellite M45-S169
Try these third-party vendors.
   Digitalmedia-labs.com
   MyRecoveryCDs.com
   RestoreDisks.com
   RestoreCD4u
-Jerry

Error message: this computer is not supported by the system recovery media.

I replaced a bad samasung hard drive in my Pavilion dv6z 3200 with a Seagate Momentus XT 750 GB 7200RPM SATA 6Gb/s 32 MB Cache 2.5 Inch Solid State Hybrid Drive ST750LX003 and when trying to restore Windows 7 64 bit OS get the error message "this computer is not supported by the system recovery media"

Is the new hdd at least as large a capacity as the original? Can be larger capacity, but sometimes smaller will cause error.
Enter BIOS by tapping F10 key. Is all system info intact/complete?
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What is difference between "Product Recovery Media" and "Recovery Media"?

Both of the above are options in my ThinkVantage Folder. I asked Lenovo (Atlanta?) and uhm...they did not know either.
....And will either option give me the option of doing a clean Vista Ultimate install minus bloatware?
thks
J
Message Edited by jc321 on 11-13-2008 03:02 PM
Message Edited by jc321 on 11-13-2008 03:03 PM
Moderator Note; please update your profile with your correct country location as per the forum rules. Products, options and services vary from market to market. Knowing your location helps us help you
Message Edited by andyP on 11-14-2008 12:25 AM
Solved!
Go to Solution.

Got it - thanks.
For such a critical function one would think they would make that a tad more clear. You can also click on the Lenovo Partition. It will prompt you to create Recovery Media there as well. The contents of which match neither the Product Recovery Media nor the Recovery Media.

How to get a Recovery media for Satellite L305D S5900

I am a Ghanaian who bought a Toshiba laptop about seven months ago. The model is Satellite L305D S5900. I am also in Ghana. I found out from the documents that came with the laptop and your forum that I can order for Recovery media for it with no charge on the software itself.
How do I get this Recovery media for my machine as I am in a different country? What are the things involved?
Thank You.

Your T500 can burn CD's at the least and if you can access Windows, you should be able to burn a set of recovery discs.
Other than that, I suggest calling support to see what they can do to help. The number in the U.S. is 1-800-426-7378.
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How can I get a 64 bit recovery media for a Satellite L455D-S5976

This machine came with a 32 bit processor along with a 32 bit operating system. Not long ago I upgraded the processor to a dual core AMD Turion 64x. I created recovery media, but it is a 32 bit version. I have an upgrade win 7 that I believe will do the trick but I would rather do it with the Toshiba recovery media. Anyone have a possible solution.

Note that you are not addressing Adobe in these user forums.
You are requesting help from volunteers users just like you who give their time free of charge. No one has any obligation to answer your questions.
Volunteers need to know at a glance whether they have an answer for you or not. Very few of us around here are familiar with Elements.

Error message when trying to create Recovery Media Creation

I have a HP Pavilion 15 Notebook PC 15-n235sa and when trying to create my Recovery Media Creation on a 32GB Flash drive it comes up with the error mesage We are experiencing errors in recovering media creation. Please try again.
This is after.46% of Verify Disk section. So it is almost there.
I have tried 4 or 5 times with the same result.
Help!

Please try another USB Flash Drive or DVDs. USB Flash Drives indicating Windows 8 compatibility may not work for creating the recovery image. If you are still unable to create your HP Recovery Media, please contact official HP support in your region / country, via the HP Worldwide Support Portal, to see if HP Recovery Media is available for your computer. When you request this media, indicate that it is free because the HP Recovery Manager failed to work properly.
If you have any further questions, please don't hesitate to ask.
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Does anyone know how to use the Yoga 2 Pro Recovery Media?

Hey guys,
Tech support is not being helpful at all. I paid $60 just for some recovery discs to recover my accidentally formatted Yoga 2 Pro. The discs came with no instructions whatsoever, and using them is weird. First of all, there is two disc 1's, no disc 2, yet there is a disc 3 and 4. Support confirmed this is normal. There is also no prompt between discs 1,1, and 2, so despite making my best guess at when to switch, I can't confidently say I'm not screwing things up.
After the whole process completes, the bios can't find bootable media.
Tech support confimed that I'm missing a small step, but won't disclose what it is unless I pay for premium support.
Can anyone provide instructions for the recovery media? Tips or pointers that you remember when you are installing?
thanks!
Solved!
Go to Solution.

Take a picture of the disks and upload it here. Worst comes to worst, ditch those disk and install a retail version of Windows 7 (unactivated---so it won't be illegal to use). Use a bios windows key snooper > Take your OEM key to Microsoft website and legally download a copy of Windows 8 for free.
....also, does the OKR system not work? I am aware that you reformated your main drive... but, did you change the tables or partition sizes?

Creation of Recovery Media failed

I just got an Ideapad N580 a few days ago & have been getting familiar with it.
I just updated the OKR utility to the latest version as of tonight. Then I attempted to create Recovery Media for the first time, according to:
http://support.lenovo.com/en_US/downloads/detail.page?DocID=HT076024
I bought a new 32GB USB 3.0 flash drive and intended to use that for the media, according to the instructions.
I captured the screen shots of progress toward creating the media. See this PDF.
The last page shows that the flash drive was named RECOVERY and has about 18 GB of information on it.
I did not delete the original source partition on the original HDD.
My new recovery media didn't work. I put a non-Win8 drive into my N580 (one that could not boot, although otherwise it was OK), and the RECOVERY drive into a USB 3.0 slot on the N580.
I got the LENOVO splash screen and flashing of the access LED on the flash drive, then the screen blanked and the cycle repeated endlessly. Sometimes there was a rapid cycling of the splash screen and sometimes it froze up.
Apparently I had only one chance to create successful recovery media. Now where do I turn?

hi tresho,
Can you try to:
1. Restart the PC and repeatedly tap F2 on startup to boot into the BIOS
2. In the BIOS, navigate to the Boot Tab and set UEFI Boot to Disabled.
3. Press F10 to save and exit BIOS and repeatedly tap F12 to display the Boot Options
4. On the Boot Options, check if you see USB HDD / USB Key, and press Enter to boot from the flashdrive
Your USB recovery drive should now boot.
Let me know your findings
neokenchi
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Using Recovery Media on External DVD Drive

Now that I know my internal dvd drive is fried, can I use my recovery media utilizing my external dvd drive?
I have a x205 9800 running Windows 7.
I put the recovery media in the external dvd drive and it still wants to run it from the internal.
I have disabled my internal "mat**bleep**a dvd ram uj-850s". No luck.
Any help would be deeply appreciated.
Thanks
Solved!
Go to Solution.

Hi Tamkhai,
The USB dvd drive is plugged into my laptop. I am able to get into the boot up area with F12, but it will only allow me to change the order. I put the USB to the top of the list. I restart the computer and it brings up the Toshiba Recovery window. I select OK. It says "Insert Disc 1." I insert disc 1 into the external and then it tries to utilize the internal dvd drive. Even if I disable it or uninstall the dvd drive it still wants to go directly to it.

Recover Windows 7 with Recovery Media from WXP

Created a Recovery Media from a preinstalled ThinkCentre (M58p) Windows 7. Stored on DVD including WINR.WIM total size 257 Mb. Installed Windows XP using Lenovo RnR DVD's. So far no problem.
Now wanting to know how I can recover the factory W7. Used the Recovery Media W7, Windows starts Product Recovery, selected method 'Restore to factory default state'.
Wizard asks for Product Recovery Disc 1.
I created the Recovery Media in assumption having the opportunity to restore the factory Windows 7.
Do I need the recovery disks of Lenovo for this? Does the Recovery Media only work in combination with W7 OS?
F11 starts RnR for the WXP. The recovery partition of W7 seems to be deleted by the recovery of WXP.
In the past (pre-ThinkVantage-period) I used Ghost for the original factory OS's, did work nicely.
Solved!
Go to Solution.

Hi,
welcome to the forum.
Ok, so let's start from the scratch. What you have created while the Win7 was instaled was not an "image" nor a backup of your system. That was just a bootable "Rescue" disc, so that in case you cannot boot up into OS, you can boot from this CD and this will give you some options to save your date, etc.
Unfortunately on your protection I have to tell, that it is a bit harder to differ the two buttons, where one says "Create Rescue and Recovery disc" and the second one "Create recovery media". The one will create a disk, like you have. The second one will create you a new set of recovery CDs, that you could use for the restore of your system.
So in this situation, where also the original RnR Win7 partition is gone, Is the only chance to get back to Win7, to call support and ask for the Recovery CDs.
Let me know, if this post helps you. a bit.
Also feel free to asky any add question. I'll be happy to answer them if I know the correct answer
Cheers

Creating Recovery Media with Portable External Hard Drive

Is it possible to create recovery data with a portable external hard drive?

Hi,
i am also facing the same problem not able to create the recovery media in external hard disk. win 7 64 bit..
Please help there is an option to create recovery media in USB flash drive but its not recognising the usb even though its connected.
Mahesh

Hp the system recovery media does not support this computer, WIN7 GS72 Notebook

HProduct: GS-B66US (17" I3 notebook)
OS: Win7
Bios Rev: F.47
Error message: "hp the system recovery media does not support this computer. You are not able to restore this system"
Changes made to system: Updated bios (I think).
Getting error messages (at system boot, as windows start, and from the intel hard drive controller) warning me to backup data and hard drive my fail.
I replaced the harddrive and inserted the first of my 4 recovery DVDs (created before I updated the bios). After booting from the first recovery disk I get the following message
"hp the system recovery media does not support this computer. You are not able to restore this system with the media"
The computer still boots with the old hard drive (with drive failure imminent messages) I do see support assistant offering another bios update but I did not install it with the hard drive problem
PLEASE HELP
TIA

Hi,
I think there could be two possible reason. wrong media or systemboard is changed.
did you create any recovery media yourself or you ordered the recovery media from hp? also, was there any systemboard replacement done before?
media created on some other computer (same model) may not work on your computer.
you can order the media from hp.com here.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00810334
also once systemboard is replaced you need to get the configuration settings done for BIOS(only HP can do it).
hope it helps
Regards,
WW
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Recovery media help

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