Recovery Media Problems

I recently purchased a Satellite L650 laptop. When trying to create recovery disks, I get an error message after it starts trying to verify the files. The message is: ZZImages\ZZImages\PREINST10.swm. The code is 020150-00000000. Any thoughts? Will it create the disks, if I uncheck the veriy files box.

only one way to find out. go for it.
L305-S5955, T9300 Intel Core 2 Duo, 4GB RAM, 60GB SSD, Win 7 Ultimate 64-bit

Similar Messages

Recovery media problem HP Pavilion g7 nootebok pc

Hello!
I received 4 recovery media for that model (3 to restore the entire system and one for the recovery of applications and drivers), but I can not do restore the computer to its original state, it is written in an attempt to restore the inaccessible media.
I would ask for help, perhaps even at the start of the recovery!
Thanks and best regards!

Thanks for the help, I have arranged the matter so that I have to restart the system press Esc and then press F9 to activate my cd-dvd drive. Now operates all o.k. Thanks and best regards!

Problem in creating recovery media disks

I tried to create the recovery media and i am getting the message "Resources required by this application are already in use. Please retry after the other application completes". Can any one help me to solve this issue? I haven't created the recovery disk so far. Your help is much appreciated.
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Been in touch with tech support about this. They said they'd call back to propose a solution but they didn't call, so after a few days I called back and found they'd closed the call and dispatched the recovery disks to me.
Just to add, my sister has an n200, its 8 months old, and has no problem creating the factory recovery media. But Its running version 4.0 of the rescue and recovery software, whereas I am running 4.21. Wondering if it was a problem with the latest version, I tried uninstalling version 4.21 on my new machine and installing the older version downloaded from the Lenovo site, but the RR app just plain wouldn't start at all.
It could be a problem with the latest release, so an update in the future could fix it.

Problem with the Recovery Media Creator

Hello, I just bought an Portege Z385-p370, it came in yesterday morning (April 23- 2012) Brand new, an I haven't had it for 24 hours and I am already having problems.
As I read that I should make the Recovery Media, went on and bought a 16G USB, plugged in to the laptop and started the process. It lasted like 2 hours in like 30% of completion and that was all, I had to cancellit, didn't work either. So I used CTR + ALt + Del, and close it. Then I tried to shut down the lap top, and surprise, didn't work either, lasted like 20 minutes until I did it manually.
I have been trying to Create the Recovery like 5 times already, erased all of mi files from the computer (in order to get it factory-like) and I am currently running the Recovery again (has been in 30% for 10 minutes already). Last time I did it, It stopped like in 70% completion (on safe mode restart).
PD. pc has no CD drive
Please help me, It is getting into my nerve, doing this into a brand new.
my email. [email protected] I some one has any clue on this.
thank you very much.

it came in yesterday morning. Brand new, an I haven't had it for 24 hours and I am already having problems.
I am currently running the Recovery again ... Last time I did it, It stopped like in 70% completion
I would return that computer post haste.
-Jerry

Problem Using Recovery Media

Hello all,
I have a Satellite L775 that's given me a major headache. To provide some background:
A few weeks back as I'm surfing the internet, I hear a clicking soundcoming from the area around the hardrive. Then the PC starts to chug, before finally shutting off. I was given the error 0xc00000e9. So, I got to Best Buy and buy a new Western Digital hard drive, and order the recovery media from Toshiba.
I insert the first disk, and it starts to copy files for a minute or so before giving me a new error: 0A-0543-0000. Does this indicate a defective recovery disk, or a defective brand new HDD? I just want my laptop back!

I came accross your message while trying to find a solution to my own problems. However I have a bit of an answer for you.
The RAM chips are actually very easily accesssible to the average user. I don't know if they are the problem or not, but if you can afford to have it tested, it's a start towards troubleshooting your problem.
Flip your laptop over so you can see the bottom. You will see two or three 'cutouts,' one of them being the battery. One of them will hide the harddrive, and probably is elongated to also hide the memory chips. This panel is usually held in with a single screw, and snap-in clips. Use a small phillips head screw driver and remove the screw. Then, using your nails or another flat tool gently lift the panel. It may put up some resistance, but should come off without much issue.
The harddrive will be a flat wide and long box, and the memory chips will look like a computer chip. It/they should be held in by clips on the sides. These are easily removed by pushing the locking clips outward and lifting the memory chip out and up. You may not be able to see any obvious problems on the surface, so testing the chip will need to be done by a professional. However, if there are more than one, of you have (or bought) a replacement, swapping the old chip for a new one is the simplest way to see if that is the issue.
I hope that this helps some. Please note that you may not be able to return the RAM chip after you've opened it's packaging, let alone installed it. I would recommend taking it to a local computer repair store and asking them about your errors. Most employees at small shops are very computer savvy and often willing to offer advice to potential customers. Ask them about your issues. They will likely suggest you bring it to them for repairs, and that is at your descretion.
Good luck, and I hope this helps some.

Hp pavilion 15 n-209 tx,problem in creating recovery media

Hp pavilion 15 n209 tx,i tried creating a recovery media using the HP recovery media creation.Two DVD's were succesfully created but during the creation of the third dvd,the dvd fails to be verified,it says-verification failed,insert another dvd.
Please tell me a solution to overcome this problem.

Try burning the 3rd disc from Safe Mode:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03439317&lc=en&cc=us&dlc=en#N68
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Problems creating Recovery Media for PORTEGE Z935

I go to start menu > all programs > TOSHIBA > support & recovery > recovery media creator
to create my recovery disks.
I keep getting the following error message on Disk 1:
Failed to open the following file.
D:\!V6_00_03.VRP
( Error Code: 020123-F1-00000000 )
Attached to this post are 2 images. One of the error and a second one that shows what happens when I click ok on the error message.
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Attachments:
Error_RecoveryMediaCreator_01.jpg ‏74 KB
Error_RecoveryMediaCreator_02.jpg ‏78 KB

I don't know for sure, and you should know that this isn't really an official fix. I've just noticed in the past that some people have said that switching brands worked.
I know that for a lot of people, simply unchecking the "Verify" box works. Without verification, you won't know if the discs are good, but chances are, they're fine and there's just a problem with the verification process.
If you don't want to spend money on another brand of blank DVDs, you could also try just removing the verify checkmark. If I were to do that, I'd probably make two sets just to be safe. If you go that route and they end up not working in the future, you can always order them from Toshiba. That's not a perfect option because you do have to pay, but I just want you to know all your options.
- Peter

Satellite C50-A-19T problem with TOSHIBA Recovery Media Creator

When i try to make Recovery dvd with TOSHIBA Recovery Media Creator the burning fails.
I have Satellite C50-A-19T with TSSTcorpCDDVDW_SU-208DB_T cd/dvd-rw unit.
During burning process i get an error that say that is impossible read the file D:\ZZImages\ZZImages\install29.swm (the .swm file in error change with different attempts).
I marked the option to verify dvd after burning.
I tried a few times: i try make a single dvd (requires 3 dvd for complete recovery).
i try 2 times with verbatim dvd+r the fist try failed, the second succeeded with the same kind of support.
i try make dvd numb. 2. for two time with dvd-r and dvd +r support and it failed again.
On windows error report i find this error:
and this alert:
+ODD Firmware Update to fix problems with the Toshiba Recovery CD creator+
I see this solution by upgrading firmware for different models of cd/dvd-rw units
http://aps2.toshiba-tro.de/kb0/TSB9C02RP0000R01.htm
but not about the model I have.
i have:
TOSHIBA Recovery Media Creator version: 3.1.02.55065006
windows 8.1 x64.
there is a solution?
is a known problem?
thanks
Elena

> I don't have a free usb drive to test the usb mode.
I would recommend you to purchase an separate USB memory stick and to create the such recovery USB flash memory media.
Please check also this different procedure described in this Toshiba HowTO
[How to create a USB recovery media flash drive from recovery ISO images- or discs (DVDs)|http://aps2.toshiba-tro.de/kb0/HTD4103KB0000R01.htm]
Feedback is greatly appreaciated

Re-Installing Windows 7 Using Recovery Media (DVD's)

Notebook: HP-430 Notebook
OS: Windows 7 (64-bit)
HDD: 298 GB
When i newly bought my HP-430 notebook, I re-partitioned HDD using some other third party software.I created one additional partition (M:\). Here is the info, of how i had repartitioned....
C:\ - 100GB (changed from 284 GB to 100 GB).
D:\ - Did not make any changes.
M:\ - 184 GB (Created a drive by my self).
Then after some days for testing purpose i thought of using recovery manager. So i run the setup and chose the First option (System Restore) which said that it will only reformat the system drive (C:\), and will not perform any other HDD changes. But to my surprise it deleted/reformated the full HDD, and i lost all my documents, music, photos, and all my important files, which i had stored/backed up on M:\ (which i had created)....
Can some one tell me why the hack this happened.....????
Then now, next point. After recovery manager had restored the OS, i again repartitioned it, But this time with Windows Disk Management Tool. But Windows Disk Management didnt allow me to shrink(resize) the C:\(Systemdrive) less than 150 GB. So i resized C:\ to 150 GB from 284 GB, and created one more drive (M:\) of size 147 GB. And i deleted the Recovery Drive (D:\), but i have created the Recovery DVD's before deleting Recoevery Drive from my HDD.
Again now its time for me to reinstall Windows 7 using Recovery media, as i have messed up with some system files while installing a theme for Windows 7, and now my OS is completely unstable. So now i want to reinstall windows 7, but I cant understand which option to chose in recovery manager (when run from Recovery DVD's)
Options shown in recovery manager
1. Recover using Microsoft Recovery
2. System Recovery (The option which i had chosen for the first time and got all my stuff deleted)....it says it only reinstalls the OS and wont perform any other HDD changes.
3. Minimised Image Recovery
4.Factory Reset.
So now my question to you guys is that.......which option do i chose in recovery manager so that all my backed up content and my stuff on M:\ (which i created) wont be deleted..and the OS will be reinstalled.....
PLIZZZZZ HELPPPPPPPPPPPP.........................
This question was solved.
View Solution.

Hi,
I don't believe that any of the recovery options from the Disc will retain your custom partition - As far as I know, the only time you will get a prompt to keep a custom partition is when using the 'Minimized Image Recovery' option from the Recovery Partition D which you have removed.
You could try the following work-around.
Download the correct Windows 7 Disc Image from the link below - this must be exactly the same version as your OEM installation - ie if your notebook came with Windows 7 Home Premium 64bit this is the version you would need to download.
Windows-7 sp1-iso-official-32-bit-and-64-bit
Use an application such as ImgBurn to burn the ISO correctly to a blank DVD - a guide on using ImgBurn to write an ISO to a disc is Here.
Use the disc you create to perform the installation - when you get to the option to choose the type of installation, choose Custom and select the C partition.
When asked, enter the Windows activation key found on the underside of your notebook, then when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations.
http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx
Any additional drivers you may need can be found starting Here.
Regards,
DP-K
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I need recovery media for an old Toshiba but apparently can't order it. Help!

The other day my TOSHIBA laptop - MODEL # PSM43U-01700P - must've got a virus or something because it started to slow and was unable to open some programs. Thinking the computer was about to go, i started saving my personal files onto a disk, and just after doing so the computer Blue screened and now upon start up it stops and says that it's missing a file <Windows root>\System 32\ ntoskrnl.exe and must have it added in order to continue. I of course, however, didn't realize that upon buying the computer years ago that i should have created my own recovery disks, thinking foolishly that the company would always have this media on hand to order should the need for it arise(Plus i doubt i would've done it properly since i'm not really a computer genius, surprise, surprise)
Anyway. . .
My problem is that when i tried to order the recovery media for this ancient model, i was told that Toshiba no longer carries this models media at all. So i was just wondering if possibly there's a similar model's media that Toshiba does carry that i'd be able to order instead of this model's that would still work with my computer. I was able to do this with an old DELL I had, and was hoping the same thing was possible with a TOSHIBA.
I'm crossing my fingers here guys. Hope to hear back from you. I'd really appreciate it.
Thanks.

Satellite M45-S169
Try these third-party vendors.
   Digitalmedia-labs.com
   MyRecoveryCDs.com
   RestoreDisks.com
   RestoreCD4u
-Jerry

Recovery media USB no longer working properly

Hi
I made a Recovery media USB using the creator last year. I tried to use this to yesterday to restore my laptop to factory setting to be certain of removing any viruses/malware. I pressed F12 after booting and followed the Toshiba wizard to choose the Recover to out-of-box state option. However I eventually got the message "There is not enough space on HDD recovery. You need an additional 13.0 GB to copy these files. HDD recovery - space free 10.2 GB, total size 10.3 GB."
I thought this was strange because I was using the recovery media of the USB not the hard disk. Also there was over 50GB free anyway. So I proceeded to rerun the wizard and chose to erase the hard disk and all partitions so as to free up the HDD space it was requesting. This took about 24 hours. I reran the wizard and got the same warning öf not enough space on HDD recovery. Again this did not make sense because the hard disk was now totallly wiped and there should be about 300GB available on a 320GB formatted disk.
I then reran the wizard, chose system recovery options and system repair. It then asked for installations discs which of course I do not have. The problem now is that booting from the USB now always asks for the installation discs, it does not go back to the Toshiba wizard. When I checked the USB drive I noticed that it had been modified when trying this repair, eg. files BCD, BCD.Backup.0001 in the BOOT directory were modified on 12 July 2014. Is there anyway I can make it go back to the Toshiba wizard?
Thank you
Mike

It also says on the screen:
File: \Boot\BCD
Status: 0xc0000098
Info: The Windows Boot Configuration Data does not contain a valid OS entry.

Recover Windows 7 with Recovery Media from WXP

Created a Recovery Media from a preinstalled ThinkCentre (M58p) Windows 7. Stored on DVD including WINR.WIM total size 257 Mb. Installed Windows XP using Lenovo RnR DVD's. So far no problem.
Now wanting to know how I can recover the factory W7. Used the Recovery Media W7, Windows starts Product Recovery, selected method 'Restore to factory default state'.
Wizard asks for Product Recovery Disc 1.
I created the Recovery Media in assumption having the opportunity to restore the factory Windows 7.
Do I need the recovery disks of Lenovo for this? Does the Recovery Media only work in combination with W7 OS?
F11 starts RnR for the WXP. The recovery partition of W7 seems to be deleted by the recovery of WXP.
In the past (pre-ThinkVantage-period) I used Ghost for the original factory OS's, did work nicely.
Solved!
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Hi,
welcome to the forum.
Ok, so let's start from the scratch. What you have created while the Win7 was instaled was not an "image" nor a backup of your system. That was just a bootable "Rescue" disc, so that in case you cannot boot up into OS, you can boot from this CD and this will give you some options to save your date, etc.
Unfortunately on your protection I have to tell, that it is a bit harder to differ the two buttons, where one says "Create Rescue and Recovery disc" and the second one "Create recovery media". The one will create a disk, like you have. The second one will create you a new set of recovery CDs, that you could use for the restore of your system.
So in this situation, where also the original RnR Win7 partition is gone, Is the only chance to get back to Win7, to call support and ask for the Recovery CDs.
Let me know, if this post helps you. a bit.
Also feel free to asky any add question. I'll be happy to answer them if I know the correct answer
Cheers

Create Recovery Media crashes on Windows 7 SP1 and Rescue and Recovery 4.51.0045.00

I installed Rescue and Recovery 4.51.0045.00 right after a fresh installation of Windows 7 Home Premium SP1 (Build 7601 64 bit) on my Thinkpad Edge 11. After hitting "Advanced Rescue and Recovery" and then "Create Rescue Media" I get a "Create Recover Media has stopped working" error with the problem Signature:
Problem Event Name: APPCRASH
Application Name: RRMedia.exe
Application Version: 4.51.27.0
Application Timestamp: 513d7dbd
Fault Module Name: RRMedia.exe
Fault Module Version: 4.51.27.0
Fault Module Timestamp: 513d7dbd
Exception Code: c0000005
Exception Offset: 00004451
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 3d61
Additional Information 2: 3d617f89c03aec75ed4c33477fb666c5
Additional Information 3: 62ba
Additional Information 4: 62ba33999ddd637bc95b614e6779b3ea
Uninstalling and then reinstalling Rescue and Recovery doesn't work - I still get the same error when trying to create recovery media.
Any tips would be greatly appreciated.

Hi Customer,
We have below workaround for fixing your issue, would you please try and feedback result to me?Thanks.
delete the below registrykey :
"spilock"="1382411866.78"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Lenovo\spi\RNR Boot Media]
"spilock"="1382411866.78"

Creating Recovery Media with Portable External Hard Drive

Is it possible to create recovery data with a portable external hard drive?

Hi,
i am also facing the same problem not able to create the recovery media in external hard disk. win 7 64 bit..
Please help there is an option to create recovery media in USB flash drive but its not recognising the usb even though its connected.
Mahesh

Hp the system recovery media does not support this computer, WIN7 GS72 Notebook

HProduct: GS-B66US (17" I3 notebook)
OS: Win7
Bios Rev: F.47
Error message: "hp the system recovery media does not support this computer. You are not able to restore this system"
Changes made to system: Updated bios (I think).
Getting error messages (at system boot, as windows start, and from the intel hard drive controller) warning me to backup data and hard drive my fail.
I replaced the harddrive and inserted the first of my 4 recovery DVDs (created before I updated the bios). After booting from the first recovery disk I get the following message
"hp the system recovery media does not support this computer. You are not able to restore this system with the media"
The computer still boots with the old hard drive (with drive failure imminent messages) I do see support assistant offering another bios update but I did not install it with the hard drive problem
PLEASE HELP
TIA

Hi,
I think there could be two possible reason. wrong media or systemboard is changed.
did you create any recovery media yourself or you ordered the recovery media from hp? also, was there any systemboard replacement done before?
media created on some other computer (same model) may not work on your computer.
you can order the media from hp.com here.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00810334
also once systemboard is replaced you need to get the configuration settings done for BIOS(only HP can do it).
hope it helps
Regards,
WW
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