Recovery mode is not work

Hi,
I'm trying to go to the recovery mode of my Muvo TX usb 2.0, but it is not working.
Is de procedure for the Muvo TX the same as the Muvo 2?
I read the topic about the recovery mode, but?I can't succeed.
Or does someone has another solution for my player wich is not recognized in explorer?
Greetings

You have to install the drivers first before it will connect in Recovery Mode. PB

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