Recovery of os and ms office home

I need to recover my system that i had bought in 2008 (tx2) with 64 bit OS and MS office. Work had installed windows enterprise in order to access office charts but now i want to use it as my own personal computer and cant recover the vista that it had come with or the office. I dont believe i had received the microsoft office edition with the computer , it was preinstalled. any suggestion how i can restore it with both the office and the vista.

Hello celliottii!
Welcome to the forum! That’s a great question. While I was pretty confident that Office 2010 would be compatible with Windows 8, I still wanted to make sure for you. I checked with Microsoft and verified that it indeed is compatible. Please feel free to reach out if you have any more questions!
Thanks for posting!
Matt|Senior Social Media Specialist | Best Buy® Corporate
Private Message

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Word and Excel (Office Home & Business 2013) are taking a lot of time to be open

Hi There
i have MS Office Home & Business 2013 in windows 7 Pro .
word, excel and power point files are taking so much time to be open. same with the email attachment.
it shows like "Not Responding"
file size is not that large as it is taking time.
if any body have any suggestion kindly share. i am in deep trouble.
Thanks
Prakash

Hi,
Did the issue occur when you opened the file that stored in the local disk or a network?
If the issue occurred with the local disk file, please try the following method:
Word
HKEY_CLASSES_ROOT\Word.Document.12\Shell\Open\Command
Rename Subkey “Command” to “Old_Command”
Rename Key “ddeexec” to “Old_ddeexec”
Using FileType Manager change .xls from Word.Sheet.8 to Word.Sheet.12 In the Open Command appended “%1”
.docx In the Open Command appended “%1”
Excel
HKEY_CLASSES_ROOT\Excel.sheet.12\Shell\Open\Command
Rename Subkey “Command” to “Old_Command”
Rename Key “ddeexec” to “Old_ddeexec”
Using FileType Manager change .xls from Excel.Sheet.8 to Excel.Sheet.12 In the Open Command appended “%1”
.xlsx In the Open Command appended “%1”
========
Next, if the issue occurred with network file, the issue may be caused by the Office File Validation, please try to turn off it to test.
For Excel 2013
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Excel\Options
Look for a DWORD value labeled DisableRobustifiedUNC set to a value of 1. If this is set on your machine, it's recommended you delete this value or set the DWORD value to 0.
http://blogs.technet.com/b/the_microsoft_excel_support_team_blog/archive/2011/09/29/office-file-validation-causes-slow-opening-of-excel-files-from-network.aspx
(It also applies to Office 2013)
Regards,
George Zhao
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Windows 8 and MS Office Home and Student 2010 Compatibility...

I am looking at buying the HP P7-1414 desktop. I currently own MS Office Home and Student 2010. Will my MS be compatible with the Widows 8 on the P7?

Hello celliottii!
Welcome to the forum! That’s a great question. While I was pretty confident that Office 2010 would be compatible with Windows 8, I still wanted to make sure for you. I checked with Microsoft and verified that it indeed is compatible. Please feel free to reach out if you have any more questions!
Thanks for posting!
Matt|Senior Social Media Specialist | Best Buy® Corporate
Private Message

ITunes10.5.2 and MS Office Home and Business 2010 (running on MS Windows 7 32-bit SP1): can you help me please?

I've a PC running W7 32-bit SP1 and Office Home and Business 2010. The issue is that iTunes last version (10.5.2) doesn't work with Outlook 2010 and vice versa. With iTunes installed Outlook 2010 doesn't open itself.
No error message, but the program doesn't open.
I tried the restore, but nothing even so.
Either-or: or iTunes or Outlook. It's not possible. This is a seriou bug
I've really tried all suggestions found in this bolg, but in vain.
Can someone from Apple help me to fix this bug please?

Hi guys, thanks for your responses.
What is this vboxnetflt for? Which modules are the essential modules for virtualbox? What I mean is: do those nice features like mouse point integration, full screen supportment etc... rely on vboxnetflt and vboxnetadp?
What I have in my configuration file is:
MOD_AUTOLOAD="yes"
#MOD_BLACKLIST=() #deprecated
MODULES=(vboxdrv vboxnetflt vboxnetadp)
I think vboxnetadp is used for networkiing. and vboxnetflt sounds like network filtering stuff. Can someone please confirm me? I think the problem was the sequence of upgrading. Firstly it updated the kernel and then installed the new version of virtualbox. I think if it could install the new version of virtualbox first and then the kernel, it would go without any problem, just my opinion as I said.
Let's keep tracked on this. Maybe someone will find a solution before virtualbox developers :-)

Time Machine and MS Office Home Student

I attached a new hard drive to my MacBook Pro and launched TM and let it do a full back up. Upon completion I could no longer access my MS Office Home & Student version - I got a message that MS was already in use(meaning that the license was in use on another computer). I had to erase the back up, de-install MS, re-install MS and apply three layers of upgrades - and then MS worked. I also excluded applications and system stuff from TS. No bootable HD here.
The MS license allows for three installs, each with its own product id.
I have MS office on my Imac and it has a TS back up as well.
Is this problem because MS considers a TS full back up a machine and count it against the license (My IMAC, its TS drive, the TS drive on the MacBookPro?
And advice?

No, MS does not consider a backup a use of the license. You can use a license as often as you want on the same computer. The three serial numbers simply allow you to install Office on three different machines.

MS Office 2010 upgrade Home and Student to Home and Business

Hello,
I have to change Office versions on a couple of computers from Home and Student to Home and Business. I intend to uninstall the current versions then install the new ones. Presumably the license keys "liberated" can be reused on other computers. Is that
correct?
As far as I can tell, MS provides no way to recover a key. There are several utilities on the net that claim to do that. How reliable are they?
Thanks in advance
Philippe

Hi,
For a preloaded Office version you can locate the product key on you computer.
If you purchased a Product Key Card, please locate the key on it.
http://office.microsoft.com/en-us/products/find-your-office-2010-product-key-HA101832538.aspx
If you lost the product key, try this:
http://support.microsoft.com/kb/823570?wa=wsignin1.0
More information about licenses usage:
Q:Can I install Office Home and Business 2010 and Office Professional 2010 on more than one PC?
A:It depends on what you purchase—a Traditional Disc or Product Key Card. If you purchase a Traditional Disc retail license of Office Home and Business 2010 or Office Professional 2010, the retail license terms allow you to install, activate, and use Office
Home and Business 2010 or Office Professional 2010 on your primary PC and your portable device such as your laptop. This license is for your use exclusively.
If you purchase an Office 2010 Product Key Card, you can only activate and use the suite on one PC or device. For more information on the license you have purchased and to obtain an overview of your licensing agreement, visit the
Microsoft Software License Terms (MSLT)
http://office.microsoft.com/en-us/products/office-2010-frequently-asked-questions-HA101674631.aspx
Best regards,
Rex Zhang
TechNet Community Support
A new Office has arrived, try it now.
A beautiful Start. It begins here. Windows 8 and Windows RT.
Please remember to mark the replies as answers if they help and unmark them if they provide no help.

How do I get office home up and running avfter download. c

I have just bought and downloaded Office Home but can not activate word, powerpoint etc. I can not find anything to place as Icon on the table! May be I have become stupid ,but this has never happaened before. Driving windows 8.

Ask on the Office install forum on answers.microsoft.com.
Visual C++ MVP

OEM Office Home & Student 2013 turned into Office 365 while being helped by tech support

After a recovery necessitated by being unable to open any Office progam I got with tech support. I didn't have the key for the preloaded 2013 H&S version. The tech did some magic by remote access and got Office going. It looked a bit different and I asked if this was the installed version. He said sure, it's all fine. As it turns out, it is the full version of Office 365.
Now I'm getting nagged to pay up before the beginning of next month. I wanted my OEM Office back, not the subscription version. How do I get it back? Didn't get a disk or key with the machine.

Hi @TPG21
Welcome to the HP Forums!
It is a great place to find answers and information!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I understand that your notebook came with Office Home and Student 2013. You were experiencing a difficulty with this and contacted HP support. You were unaware at the time but they installed Office 360 and now you are getting a prompt to pay for it.
I do not believe that recovery manager would reinstall the Office Home and Student so I suggest contacting HP support again. Provide in detail the event that occurred and they can pull up the previous case number and see what was done and provide any additional details required.
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone Support
Regards
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Where can I find the Product Code for Windows Office Home Edition after a recovery? Without disk.

I had to conduct a Factory Recovery on my notebook. Everything loaded correctly. When I opened Windows Office Home Edition it asked for a product code. I don't know where that is located, it came already installed on the computer. I looked through the original paper work that came with the laptop and can't find any information.
Please help, I have much work to do.

If it came pre-installed as the full version, then you should have received the product code with your paperwork when you purchased the notebook. Unfortunately there is no way to recovery the product key from the previous version of Windows that you had installed.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

Office home and student 2013 product key

I did a System Reset on 7/28/2015. After that I lost Office Home and Student 2013 which I purchased and was installed on my laptop when I got it. I contacted HP and I was emailed an Office product key via email. I have entered it several times and even had a friend enter it. It will not activate the software. It says it is an invalid product key for a different version. I could not call HP today because I was away. Could I have received the wrong product key. Control Panel/Programs says Office is installed. But it will not open. I have been on HP's website and Microsoft's looking for answers. I certainly need help. Let this serve as a cautionary tale to others. ALWAYS – as I've always done before this – purchase the FULL VERSION of OFFICE – with the CD. Even though it costs more. It is worth the extra cost – to not have the headache I'm having with losing Office. Answers greatly appreciated – thanks.

Hi , Thank you for your update. You should not have to do a recovery to regain your Home Office. I suggest you contact Microsoft as they must have a record of your purchase and be able to help you. Have all your purchase information available for them to check. I provided contact link for Microsoft and a phone number. If you click on the contact Microsoft link, you should be able to contact them for assistance with this issue.Microsoft has a record someplace or you trial version would have expired. To answer your other question yes there are posts in the forum with a link to the recovery documents, but I am happy to provide them for you. HP PCs - Performing an HP system recovery (Windows 8) You will notice an option to backup your personal files to prevent data loss.. If you have not done a backup now is the perfect time.HP PCs - Restoring Files that were Backed Up Using HP Recovery Manager (Windows 8) Once you have your Office software running again you may wish to consider creating an iso image for future use should the need arise.Here is a link from How-To Geek that will explain what that is. What You Need to Know About Creating System Image Backups For your convenience I am also providing HP PCs - Creating a Recovery Image on Discs or Saving a Recovery Image to a USB Flash Drive (Windows 8) Hope this helps!

Reinstalling Microsoft Office Home and Business 2010 - OS 64 bit Windows 7 Home Premium on Dell Inspiron

To start at the begining....no, that's not fair, that goes all the way back to March 24th!
My hard drive has been wiped clean twice now...First time was not by MY choice...the guy from India just talked me through it, with no warning of what was going to be the result. What a nightmare!
This 2nd time when I have "retrieved" my files from my external hard drive...my documents are there....just can't open them!
Following messages when opening Word or Outlook:
"Please wait...."etc. "Configuration in Progress Microsoft Office Home and Business".... which takes forever!
Then:
"Your AutoCorrect file: c:\users\Tosi\AppData\Roaming\Microsoft\Office\MSO1033.acl, could not be saved. the file may be read only, or you man not have permission to modify the file."
Then:
"Word cannot open existing file (Normal)
In tyring to open Outlook...
Big Red cirlce with an X in it: Could not install the custom actions. The form Cache file c:\users\Tosi\AppData\Local\Microsoft\Forms\FRMCACHE>DAT is not valid. Contact your administrator.
The same message as Word "Your AutoCorrcet....etc....MSO1033.acl ...etc. "
I have tried to change permissions...no luck. How to I get FULL control over my own computer? Please!
When I do finally get Outlook open, nothing is in there. I looked for my Outlook Data folder and I see that my .pst data file is in 5 places, yet it is not connecting with Outlook. No mail, address or calendar are in there. (to back
track...the first time I retrieved my stuff off the hard drive everything worked)
Microsoft has promissed numerous times to assit me to resolve these problems through very lovely emails but no one has called to follow up and help me. I really need help and I am running out of patience.
Soon I will be saying "Goodbye Microsoft! Goodbye Dell! Hello Apple!"
Help please!
Thank you,
SMTosi

As per your description, seems the installation of Office have got completely corrupted. I would suggest you to completely remove Office 2010 from your computer and then reinstall it.
For how to remove/uninstall Office from your computer, I would suggest you to use Microsoft Fix It tool:
http://support.microsoft.com/kb/971179
After uninstalling Office, please restart your computer then try a reinstallation. If you don't have the Office 2010 installation source or DVD, please go to this website to get Office 2010 installation package:
http://office.microsoft.com/en-us/products/microsoft-office-2010-backup-FX101853122.aspx (you might need to provide the product key of Office 2010)
Hope this helps. Thanks a lot for your patience.
Thanks,
Ethan Hua CHN
TechNet Community Support

MSO.DLL not installed with "office home and small business 2013"

Hello,
In my 32 bits application, I use the IInPlacePrintPreview interface on a "word.document" OLE object to show a preview of a word document.
That's work fine with Office 2013 Standard Edition (32 bits) on a Windows 7 x64 Edition, but my application crash with "office home and small business 2013" (32 bits).
I have noticed that the call to query the IInPlacePrintPreview interface on the OLE object load the mso.dll of Office into memory.
The mso.dll is installed with the Office 2013 Standard Edition, but not with the "office home and small business 2013" Edition.
I guess the problem is the lack of
mso.dll.
Do you know why the mso.dll is necessary for the preview of a word document ?
How do I install and configure mso.dll on a
"office home and small business 2013" edition ?
Thanks for your help.

Hi,
You may try the ODT (Office Deployment Tool) to configure the Configuration.xml file and install the Office 2013 Home and Business edition.
Please refer to the following steps:
1. Downloading ODT from: http://www.microsoft.com/en-us/download/details.aspx?id=36778
2. After downloading the ODT, there will be a Configuration.xml file ODT installed folder. Modify the Configuration.xml file as below so that we can download home business package.
<Configuration>
<Add SourcePath="D:\Office\" OfficeClientEdition="32" >
<Product ID="HomeBusinessRetail">
<Language ID="en-us" />
</Product>
</Add>
<Updates Enabled="TRUE" UpdatePath="D:\Office\" />
<Display Level="None" AcceptEULA="TRUE" />
<Logging Path="%temp%" />
<Property Name="AUTOACTIVATE" Value="1" />
</Configuration>
For more information regarding to the ODT, you can refer to the following link:
http://technet.microsoft.com/en-us/library/jj219422(v=office.15).aspx
Should you have any questions, please feel free to let me know. many thanks!
Michael Bai
Office Client Support

Issues with Office Home and Business 2013 Online redeem

Hi Guys,
I am wondering if anyone has experienced this issue:
We purchased some office licenses via local suppliers, they're medialess, and it's just an email with redeem site's URL and product key.
If i click on the Download link to redeem, it forward to Office Online website and request a Microsoft account to login. We then login use a company based microsoft account. Then what it shows is list of Office 2013 Home and Business items with "Install"
button underneath. I then started look for the one with the right product key, but none of them match the one I've been given from supplier's email.
If i use an installation media, then type in the product key, it will show Redeem Online button again, if I click on it, it ask me to login, once I logged in, it shows list of Office 2013 Home and Business with numbers in the () like (1), (2), (3)....etc.
No matter which way i use, if i continue the installation of selecting any of them in the list, I have to go through Microsoft's telephone activation. Often, we have customer's office 2013 installation corrupted and suddenly none of the office program can
be opened, and we have to uninstall / reinstall office and redo activation and etc.
I am wondering if anyone has experienced this, and whether this is something local supplier's issue or it's something Microsoft should be improving. Right now, we have to order the normal retail version with media, rather than this online version in order
to avoid drama, but for those computers which already installed with online version, we have having issue from time to time.
Any help or comment will be much appreciated!
Thank you very much

Hi,
Usually, you can download and activate Office with the Microsoft Account that associated with your Office 2013 Home and Business subscription on Office Online site.
For example:
https://support.office.com/en-ie/article/Install-Office-365-Home-Personal-or-University-7a28382b-7015-4b5a-9d9b-650d15742c95
I would suggest you contact your local supplier directly, they should give you the detailed instructions on how to do this.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Office home and business outlook wont open

I just purcased and installed online MS office home and business 2013 on March 20th all the programs except outlook seem to be working when I try to open outlook a box comes up saying try again or reinstall there was an instalation error
since i puchased and installed online at the MS store I dont have a disk and dont know how to reinstall I need this fixed ASAP please contact or I would prefer a call at 530-957-3713

Hi,
Please first try to run a repair of your Office installation to check the result:
http://office.microsoft.com/en-in/outlook-help/repair-office-programs-HA010357402.aspx
If problem persists, please refer to the KB article below to reinstall your Office programs. See the "Is your problem solved?" section:
http://support.microsoft.com/kb/2827031
Hope this helps.
Best Regards,
Steve Fan
TechNet Community Support

Microsoft Office Home and Business Edition 2013

Dear Team,
We are planning to procure microsoft office home and business edition 2013. We want to procure 50- Microsoft office home and business edition. Please let us know if there is any limitations in the licensing part as you have spoken to one of your
executive in microsoft. As per him we procure as many as per our requirement, it is legal for 200 users.
Thanks,
Rakesh Kumar

Hi,
I haven't found any other limitation in the licensing part except you should install Office on one PC at a time.
If you want to purchase 50 copies, I'm pretty sure there's no problem. But you may have to maintain 50 licence keys along with boxes and invoice, be careful and don't mess them up :)
Regards,
Melon Chen
TechNet Community Support

Recovery of os and ms office home

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