Recovery points and consistency checks are failing for one disk on file server. Access is denied (0x80070005)
Good day! I've built a new DPM 2012 R2 server and migrated or re-created jobs from my older 2012 SP1 DPM servers as trying to upgrade them was not working out. The DPM R2 server is running great besides this one issue. The problem is with a file
and print server at a remote office. Since it has around 750 GB of user data on it I chose to do manual replica creation on the data disk, (E:) but created the C:\ drive replica normally, over the WAN. The manual replica creation was successful, and the initial
consistency check and recovery point creation worked as expected, however, since then it will not create another RP or run a CC on the E:\ drive. Recovery points on the C:\ drive are being created properly. When I try to run a CC I get this error: "An
unexpected error occurred while the job was running. (ID 104 Details: Access is denied (0x80070005))" I've tried to drop protection on the two directories of the E:\ drive (retaining data) and re-create, but that didn't help. I've even done a recovery
from the initial RP to verify that it was created properly, and that worked as well.
Hi,
Access Denied error is usually caused by Antivirus software. Please disable real time scanning on the DPM Server for DPMRA process.
928840 You receive job status failure messages in Data Protection Manager
http://support.microsoft.com/default.aspx?scid=kb;EN-US;928840
For DPM 2012 the path has changed.
To resolve this problem, configure the antivirus program to exclude real-time monitoring of the Dpmra.exe program on the Data Protection Manager server. By default, the Dpmra.exe file is located in the following folder:
%ProgramFiles%\Microsoft System Center 2012\DPM\DPM\Bin
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.
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