Recovery - Product Key unreadable

I have a Satellite A505-S6960 whose hard drive failed.  Got new HD.  I don't have recovery media and the Product key on bottom of laptop is unreadable.  Is it worth it to get recovery media if I can't read the product key?  I assume product key is needed during recovery, is that a correct assumption?
Thanks,
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Old thread but lots of interest to new product owners.
This seems to be the generic response to questions about doing a "clean install".
In the previous question, it was stated the HD was trashed, and no Toshiba back up was available.
It's rather pointless to point out something that is irreverent to the question.
Here's the deal, new owners. When the HD gets trashed, and you attempt to install another legal windows copy, the OEM product number will do you no good. Even in doing a Toshiba back up, the product will not be reloaded registered, and you will be without a means to register your back up reinstall.
Hope that you purchased an extended warranty. It will go something like this over the phone. They will step you through the back up process. You will tell the person no back up image is available, and they will provide a service number, send you a box, and you will send you're new computer in to have the OS reinstalled.
Now one would think during service, since the Toshiba recovery disk does not cost (aside shipping $29.00), they the process would be well thought out enough to include the "Free" copy when returning the unit.
This isn't just with this brand. Most all manufactures do business this way now.
Not a happy customer, especially when direct questions are posted wanting information on how to activate Windows after  clean install go unanswered, other than to say "you don't need one".
IF any of this is in error, please provide information as to what product number to enter when reinstalling Windows 7. Make sure it's one that is acceptable to MicrosoFt as they won't activate the product number supplied on the bottom of your brand spanking new laptop.

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