Recovery Stick purchased from HP for Spectre 13, does not work

After foolishly trying the evaluation edition of Windows 10 on my Spectre 13 Ultrabook, I could not update to full version, so I purchased recover USB stick from HP. Booting from it per instruction, it partitions, installs files, then reboots to "Welcome Recovery Manager" page to start the partition and file installation process.  When I cancel the re-re-reinstall, and try to boot from the supposedly recovered hard drive, it gives me an error, asks for recovery media, which then starts the same process.  Am about to call this a total loss and switch back to Apple. 

I don't cancel installation. It runs and runs and runs from boot up to install to boot up to install running into an error. A call to HP help was unhelpful. They insisted on having me mail in the computer for a wipe for 400 bucks, like an upsell scam.
I have since loaded Ubuntu and it is great, but need Office, so I I got a MacBook. Very happy. Will never purchase HP again. I had a fan since 1982 when I spent most of my summer lawn mowing money on an HP 15c calculator. Boo.

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