Recovery stops at HP total Care registration

I used recovery disks I created when I first bought my Pavillion dv 2315nr. All went perfect until the registration page HP Total Care came up. (it is step 1 of 3). When I fill out the page and try to advance I get a red warning on the page "Please provide required information marked  with red arrows". The info marked with red arrows is the Email address I entered. I even tried entering different Email addresses (old ones) but still get the above red message after I click on "next". Please help.

Just click the Register later option
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Similar Messages

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    What is the model of your computer and which OS?
    Signature:
    HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
    HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
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    ++++++++++++++++++
    **Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
    Intelligence is God given; Wisdom is the sum of our mistakes!
    I am not an HP employee.

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  • HP - Supp - Total Care - Forum - Desktop - TouchSmart (TS) - Hrd restart w/out pwr cycle on IQ8xxt-

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  • Apple care registration number

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    OpTicGaming
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    =============================================================================
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    Click the Kudos Thumbs-Up to show you appreciate the help.
    Click Accept as Solution when the Answer provides a Fix or Workaround!
    I am pleased to provide assistance on behalf of HP. I do not work for HP. 
    Kind Regards,
    Dragon-Fur

  • HP Total care Advisor Dock

    Machine HP Pavillion A6177C
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    This question was solved.
    View Solution.

    Hi,
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    http://ftp.hp.com/pub/softpaq/sp50001-50500/sp50046.exe
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    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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