Recovery to factory setting on Pavilion g6-2000 does not work

Would like to restore to factory settings so I can return it.  Only two weeks old.  Crappy Ralink wireless network card.  Now I can't get it to do the Recovery from the Hard Drive, the Recovery Discs I created, or using F11.  All result in the Blue Screen of Death.  Error message is No_Exception_Handling_Support.  Stop code: 0x0000000B.
Tells me to disable cacheing and shadowing in the BIOS Memory section, but I don't see how to get to that.
I used the earliest restore point I could find.  No improvement.
Changed upgraded bios ver F.24 to the previous F.22 and used the previous Ralink wireless driver (these were changes made per HP instructions trying to resolve the lousy performance of the Ralink wireless adapter.)
I can't figure out how to get by the Blue Screen of Death.
Appreciate help and/or suggestions.
My Pavilion g6-2000 is running Windows 7 Professional.

Hello bonnyjean9,
I see that you are having issue with running a recovery on your HP computer. I would like to help with this issue but I need some information.
Can you provide the product number of the computer? Here is a link showing how to find that information.
I would suggest testing the hardware. You can do that by following these steps:
Turn the computer on
Immediately tap the "Esc" key
Select the option "System Diagnostic"
Run all the hardware tests
Let me know what happens.
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