Recovery Tool on Lumia 830

Has anobody ran the Recovery Tool on an 830 yet? What version does it load?
Solved!
Go to Solution.

Do you mean the Lumia Software Recovery Tool version 5.0? Yes it works fine and offers to reinstall the latest version of Windows Phone 8.1 for the device (Lumia Denium)

Similar Messages

  • Lumia 520 bricked by Windows Phone Recovery Tool

    So I'd installed win10 preview for my lumia 520 and it was not good enough for my daily using and i tried to downgrad it. there was an instruction after starting to flash that hol power key and volume - for 3 or 15 seconds and when you felt vibration hit the button to start the process...
    i'd tried it but my phone didnt restart...even i hod them for about 2minutes but nothing will happen just blank screen.
    when i used windows phone recovery it find my phone but it shows an error that restart your phone and try again
    Recovery tool said operation unsuccessful. Red screen with NOKIA written.
    what's your suggestion?
    thanks for your help
    Moderator's note: The post was edited. Discussion of an unauthorized tool is not allowed on the forum. Using such tool may bring unforeseen damage to the phone and may invalidate its warranty.
    Solved!
    Go to Solution.

    As farby said, did you get the updated version AND verify the versions number as explained in post linked to?
    AQUOTE FROM THE LINKED POST:
    User Expectations & Recovery efforts:
    For users who have already unusable devices, we’re continuing to research this situation.  There is no guarantee that using this updated version of the tool will recover an already-bricked device.  If your device is showing the red Nokia logo, please do the following:
    Ensure your device has a good power source (connected via USB cable that can transfer data and charge the device simultaneously)
    Close the WPRT, re-open, and take the update to the new version of the WPRT.  The new version is1.2.4
    Once he new version is installed, re-attempt the flashing process.
    If your device is not recognized, click the "My phone was not detected" button and continue the attempted recovery process
    If your device is on a blank/black screen and is unresponsive, you may attempt the same steps as listed above.  Devices that do not have the red Nokia logo on the screen are in a different state and will not have the same recovery rate should they be recoverable.  Please do try to recover and share your results.
    So while the cause of the failure is know and the application is fixed there is no guarantee that a an already bricked phone will recover with the new version. Also I suggest you post your questions and results in the linked post as it is most likely the team working on this will post updates and see your responses.
    Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

  • Software Recovery Tool Odd Result with Lumia 620

    Good Afternoon,
    One of our users bought his Lumia 620 to me earlier, it had hung apparently. He removed/re-inserted the battery and since then the screen just shows Nokia on powerup and nothing else happens.
    I tried all the usual soft reset/hard reset/spinning in my chair whilst praying to the great Finnish gods of telecommunication etc. All to no avail.
    I then downloaded the Software recovery tool (V1.4.3) and installed it, this again would not see the phone. I followed the instructions and then it picked it up.
    According to the recovery tool, it found the right hardware revision for the phone and suggested the correct country version of firmware (3056.4000.1404.0004). Happy days.
    I told it to go and do it's thing, upon which it downloaded the 1.37GB of firmware and flashed it to the phone.
    At this point the recovery tool, was waiting for the phone to reset asking for a pin for 180 seconds. At this point it timed out. The phone itself just sat there looking at me blankly and then reset itself.
    The phone itself re-booted and now has a screen with 3 red wavy lines and the word TIM on it. (see attached pic)
    So my questions are......
    1. Have I done something worng?
    2. If I haven't, then does anyone have an idea what has happened?
    Thanks In Advance
    Attachments:
    WP_20140718_002.jpg ‏1623 KB

    Hi All,
    Thanks to Abi99 and scoobyman for the replies and pointing me in the right direction.
    It seems that the failing phone is indeed an Italian phone that I have been sold as a UK variant (thanks Amazon)
    The product code for the UK one's I have is 059R4G7. The faulty phone begins 059S... (i'm at a different office today so don't have the full code) . Interestingly the firmware for the Lumia 620 TIM Italian version is the same number as the UK country variant hence my confusion.
    So the software recovery tool is actually updating correctly with the TIM softwaredependant on the model number. So it's just that the phone is actually broken (written off to experience). I'll be more careful checking the ones I receive in the future.
    As an aside I, it would be nice if the software recovery tool could allow you to choose which firmware to load. However I realise this opens a massive can of worms and is unlikely.
    Thanks All.
    Andy.

  • Software Recovery Tool : Lumia

    Please a request
    please add search button in your both recovery tool
    Lumia Software Recovery tool and Windows Phone Recovery tool
    as adding product code search is very helpful
    like i have lots of lumia
    and one lumia is in office and i know the product code
    i can enter the product code in search bar and can download the firmware - when i am getting high speed
    please please add a product code search botton
    example : see in screenshot
    @Aakash006sharma
    ( Microsoft Enthuasist - Tech Expert )
    if you like : press star button
    Attachments:
    Screenshot (172).png ‏141 KB

    The company does not support the end-user changing software variants, and so your wishes are unlikely to be granted. Your screenshot shows a version of the software intended for retail use only, and as it is a non-commercial package, ease of use is a low consideration.

  • Lumia 830 - New Lumia Denim not showing in Lumia R...

    My product code :  059W4W4   ( Nokia Lumia 830 ) rm-984
    please update your servers for complete Rm-984
    New OS : 8.10.14234.375
    NEW Firmware :  02040.00021.15063.02002
    but
    Lumia Software recovery still showing old firmware since many weeks
    old Firmware version : 02040.00005.14372.54001
    please somebody inform the lazy Software team about this
    please update your servers for Lumia 830 asap
    i am waiting to install ne lumia denim as a clean install via Recovery tool
    @Aakash006sharma
    ( Microsoft Enthuasist - Tech Expert )
    if you like : press star button

    OTA updates usually become available earlier than the SW appears to Recovery Tool, so this not an uncommon situation.
    If you want a clean install immediately, the result would be more or less the same if you first reset the phone to 02040.00005.14372.54001/8.10.14157.200 via Recovery tool and then download the latest SW version 02040.00021.15063.02002/8.10.14234.375 via OTA.
    Unless you have a problem with the phone or trouble with downloading the OTA update, "clean install" via Recovery Tool should not be needed though.
    http://www.microsoft.com/en/mobile/nokia-x-updates/
    http://www.microsoft.com/en/mobile/nokia-x2-update/
    http://www.microsoft.com/en/mobile/asha-software-update/
    http://www.microsoft.com/en/mobile/support/software-update/wp8-software-update/
    http://www.developer.nokia.com/Community/Wiki/Nokia_firmware_change_logs
    https://twitter.com/LumiaSWUpdates

  • Lumia 830 prototype... conflicted on whether I sho...

    I got a notice through WPCentral that Lumia 830s were being sold at $379 by a seller named truedigital. I purchased instantly.
    ...a day before it arrived, I learned that all the 830s being sold by that particular seller were prototypes and got a little worried. It arrived in perfect condition, seemed to work like a charm and even had support for LTE on AT&T.. but it had Debian Red instead of Denim (which I was told was the 'internal' name for Denim). I felt a little better about my decision as I discovered people were importing "legit" 830s and lacking LTE support on US carriers.... but there's been two persistent bothers...
    ...my phone shows up as an id317-2 instead of RM-985... and the mobile operator listed is Claro (Operator Code 1007)... which doesn't seem to affect my calls, MMS, data, etc... but DOES seem to be regionally locking me out of software such as the Live Lock Screen Beta and the recently released Glance update. It actually tells me the Lock Screen beta "Isn't available in the store" when I'm sitting here looking at the damn thing... and the Glance update simply gives me the generic and horrendously vague "App not available" screen.
    I got into a similar predicament when purchasing a Lumia 820 which I wasn't told was a store demo unit. No matter how many times I reset the 820 it went into demo mode... but Nokia Software Recovery Tool wiped that demo crap and got me running with some usable, official AT&T FW... I haven't been so lucky here with my 830.
    After waiting a couple days for NSRT to have it's server issues resolved, I plugged up my 830 and it told me "Cannot read data from selected phone". I've been told the Nokia Care Suite could be the answer to flashing my 830 to simply have the same Denim that other international 830s have... should I continue trying to get Denim here, sell this thing or just be happy I got a low-cost 830 that works on my carrier's LTE?

    Be happy.
    Sometimes, the Microsoft Store takes its time to get clearance for apps for certain models. I would wait till Christmas and then ask again, if Live Lock Screen is available for other Nokia Lumia 830 owners. However, I am not very much into US consumer rights – and whether that wait is going to kill some of your rights. By the way, which Nokia Product Code is shown in the Nokia Software Recovery Tool?

  • Lumia Software : Lumia 830 ( UK : country variant ...

    Lumia Software Recovery tool   : Lumia 830 ( UK : country variant ) still showing Old software
    it's 2 months to go ,  since we get over the air
    why your software team is still sleeping
    or may be they don't have knowledge YET
    please a request - please told your team to update your server of this
    product code  :  059w5d2  ( RM-984 ) 
    PLEASE
    @Aakash006sharma
    ( Microsoft Enthuasist - Tech Expert )
    if you like : press star button
    Attachments:
    Screenshot (5).png ‏135 KB
    Screenshot (4).png ‏51 KB

    Hi, aakash006sharma. The update available in WP Recovery Tool may not be the latest as it is recommended to do it over-the-air (OTA). We also suggest going back to the latest approved software provided by the tool and try updating it again via OTA. Let us know if you have any additional questions. 

  • Unable to install Windows Phone Recovery Tool.

    Hello,
    during an installation of Windows Phone Recovery Tool 1.2.4 (downloaded from official source), I get a message about error 0x80070002. All requirements seems to be fulfilled (disk space, OS version etc.).
    I want to install WPRT to make a downgrade from Win10 beta to Win 8.1.
    I tired to use this solution - https://support.microsoft.com/en-us/kb/910336/ - but it didn't work.
    Below, I attach the error log:
    [0A60:1458][2015-05-03T18:42:50]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\WindowsPhoneRecoveryToolInstaller.exe, cmdline: ''
    [0A60:1458][2015-05-03T18:42:50]i000: Initializing string variable 'LaunchTarget' to value '[ProgramFilesFolder]Microsoft Care Suite\Windows Phone Recovery Tool\WindowsPhoneRecoveryTool.exe'
    [0A60:1458][2015-05-03T18:42:50]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\UKASZ~1\AppData\Local\Temp\Windows_Phone_Recovery_Tool_1.2.4_20150503184250.log'
    [0A60:1458][2015-05-03T18:42:50]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\WindowsPhoneRecoveryToolInstaller.exe'
    [0A60:1458][2015-05-03T18:42:50]i052: Condition '(VersionNT >= v6.1)' evaluates to true.
    [0A60:1458][2015-05-03T18:42:50]i000: Setting string variable 'WixBundleName' to value 'Windows Phone Recovery Tool 1.2.4'
    [0A60:1458][2015-05-03T18:42:50]i100: Detect begin, 40 packages
    [0A60:1458][2015-05-03T18:42:50]i000: Setting string variable 'NETFRAMEWORK45' to value '378389'
    [0A60:1458][2015-05-03T18:42:50]i000: Setting string variable 'VC2012RedistInstalled' to value '1'
    [0A60:1458][2015-05-03T18:42:50]i000: Setting string variable 'VC2012RedistInstalled64' to value '1'
    [0A60:1458][2015-05-03T18:42:50]i052: Condition 'NETFRAMEWORK45 >= 378389' evaluates to true.
    [0A60:1458][2015-05-03T18:42:50]i052: Condition 'VC2012RedistInstalled=1 or VC2012RedistInstalled64=1' evaluates to true.
    [0A60:1458][2015-05-03T18:42:50]i103: Detected related package: {0ED6AC75-474D-4511-B198-05B8C99F6B8B}, scope: PerMachine, version: 1.1.7.1416, language: 1033 operation: MajorUpgrade
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: CheckFreeDiskSpace, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: NetFx45Web, state: Present, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: VC2012Redist, state: Present, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: CommunicationLayerCleaner, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WinUsbDeviceRemover, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WinUsbCoInstallers, state: Present, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WinUsbCompatIdInstaller, state: Present, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WinUsbDriversExt, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WPRT_enUS, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WPRT_arSA, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WPRT_csCZ, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WPRT_daDK, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WPRT_deDE, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WPRT_elGR, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WPRT_esES, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WPRT_etEE, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WPRT_fiFI, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WPRT_frFR, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WPRT_heIL, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WPRT_hrHR, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WPRT_huHU, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WPRT_itIT, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WPRT_jaJP, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WPRT_koKR, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WPRT_ltLT, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WPRT_lvLV, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WPRT_nbNO, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WPRT_nlNL, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WPRT_plPL, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WPRT_ptBR, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WPRT_roRO, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WPRT_ruRU, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WPRT_skSK, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WPRT_slSI, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WPRT_svSE, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WPRT_thTH, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WPRT_trTR, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WPRT_zhCN, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WPRT_zhHK, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i101: Detected package: WPRT_zhTW, state: Absent, cached: None
    [0A60:1458][2015-05-03T18:42:50]i052: Condition 'Privileged <> 0' evaluates to true.
    [0A60:1458][2015-05-03T18:42:50]i199: Detect complete, result: 0x0
    [0A60:10F4][2015-05-03T18:43:41]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 0
    [0A60:1458][2015-05-03T18:43:41]i200: Plan begin, 40 packages, action: Install
    [0A60:1458][2015-05-03T18:43:41]i000: Setting string variable 'WixBundleLog_CheckFreeDiskSpace' to value 'C:\Users\UKASZ~1\AppData\Local\Temp\Windows_Phone_Recovery_Tool_1.2.4_20150503184250_0_CheckFreeDiskSpace.log'
    [0A60:1458][2015-05-03T18:43:41]w321: Skipping dependency registration on package with no dependency providers: NetFx45Web
    [0A60:1458][2015-05-03T18:43:41]w321: Skipping dependency registration on package with no dependency providers: VC2012Redist
    [0A60:1458][2015-05-03T18:43:41]w321: Skipping dependency registration on package with no dependency providers: CommunicationLayerCleaner
    [0A60:1458][2015-05-03T18:43:41]i000: Setting string variable 'WixBundleLog_CommunicationLayerCleaner' to value 'C:\Users\UKASZ~1\AppData\Local\Temp\Windows_Phone_Recovery_Tool_1.2.4_20150503184250_1_CommunicationLayerCleaner.log'
    [0A60:1458][2015-05-03T18:43:41]w321: Skipping dependency registration on package with no dependency providers: WinUsbDeviceRemover
    [0A60:1458][2015-05-03T18:43:41]i000: Setting string variable 'WixBundleLog_WinUsbDeviceRemover' to value 'C:\Users\UKASZ~1\AppData\Local\Temp\Windows_Phone_Recovery_Tool_1.2.4_20150503184250_2_WinUsbDeviceRemover.log'
    [0A60:1458][2015-05-03T18:43:41]i000: Setting string variable 'WixBundleLog_WinUsbDriversExt' to value 'C:\Users\UKASZ~1\AppData\Local\Temp\Windows_Phone_Recovery_Tool_1.2.4_20150503184250_3_WinUsbDriversExt.log'
    [0A60:1458][2015-05-03T18:43:41]i052: Condition 'NOT ( UserLanguageID=1025 OR UserLanguageID=5121 OR UserLanguageID=15361 OR UserLanguageID=3073 OR UserLanguageID=2049 OR UserLanguageID=11265 OR UserLanguageID=13313 OR UserLanguageID=12289 OR UserLanguageID=4097 OR UserLanguageID=6145 OR UserLanguageID=8193 OR UserLanguageID=16385 OR UserLanguageID=10241 OR UserLanguageID=7169 OR UserLanguageID=14337 OR UserLanguageID=9217 OR UserLanguageID=1029 OR UserLanguageID=1030 OR UserLanguageID=1031 OR UserLanguageID=3079 OR UserLanguageID=5127 OR UserLanguageID=4103 OR UserLanguageID=2055 OR UserLanguageID=1032 OR UserLanguageID=3082 OR UserLanguageID=1034 OR UserLanguageID=11274 OR UserLanguageID=16394 OR UserLanguageID=13322 OR UserLanguageID=9226 OR UserLanguageID=5130 OR UserLanguageID=7178 OR UserLanguageID=12298 OR UserLanguageID=17418 OR UserLanguageID=4106 OR UserLanguageID=18442 OR UserLanguageID=22538 OR UserLanguageID=2058 OR UserLanguageID=19466 OR UserLanguageID=6154 OR UserLanguageID=15370 OR UserLanguageID=10250 OR UserLanguageID=20490 OR UserLanguageID=21514 OR UserLanguageID=14346 OR UserLanguageID=8202 OR UserLanguageID=1061 OR UserLanguageID=1035 OR UserLanguageID=1036 OR UserLanguageID=2060 OR UserLanguageID=11276 OR UserLanguageID=3084 OR UserLanguageID=9228 OR UserLanguageID=12300 OR UserLanguageID=15372 OR UserLanguageID=5132 OR UserLanguageID=13324 OR UserLanguageID=6156 OR UserLanguageID=14348 OR UserLanguageID=58380 OR UserLanguageID=8204 OR UserLanguageID=10252 OR UserLanguageID=4108 OR UserLanguageID=7180 OR UserLanguageID=1037 OR UserLanguageID=1050 OR UserLanguageID=1038 OR UserLanguageID=1040 OR UserLanguageID=2064 OR UserLanguageID=1041 OR UserLanguageID=1042 OR UserLanguageID=1063 OR UserLanguageID=1062 OR UserLanguageID=1044 OR UserLanguageID=2068 OR UserLanguageID=1043 OR UserLanguageID=2067 OR UserLanguageID=1045 OR UserLanguageID=1046 OR UserLanguageID=2070 OR UserLanguageID=1048 OR UserLanguageID=2072 OR UserLanguageID=1049 OR UserLanguageID=2073 OR UserLanguageID=1051 OR UserLanguageID=1060 OR UserLanguageID=1053 OR UserLanguageID=2077 OR UserLanguageID=1054 OR UserLanguageID=1055 OR UserLanguageID=2052 OR UserLanguageID=4100 OR UserLanguageID=5124 OR UserLanguageID=3076 OR UserLanguageID=1028 )' evaluates to false.
    [0A60:1458][2015-05-03T18:43:41]i052: Condition 'UserLanguageID=1025 OR UserLanguageID=5121 OR UserLanguageID=15361 OR UserLanguageID=3073 OR UserLanguageID=2049 OR UserLanguageID=11265 OR UserLanguageID=13313 OR UserLanguageID=12289 OR UserLanguageID=4097 OR UserLanguageID=6145 OR UserLanguageID=8193 OR UserLanguageID=16385 OR UserLanguageID=10241 OR UserLanguageID=7169 OR UserLanguageID=14337 OR UserLanguageID=9217' evaluates to false.
    [0A60:1458][2015-05-03T18:43:41]i052: Condition 'UserLanguageID=1029' evaluates to false.
    [0A60:1458][2015-05-03T18:43:41]i052: Condition 'UserLanguageID=1030' evaluates to false.
    [0A60:1458][2015-05-03T18:43:41]i052: Condition 'UserLanguageID=1031 OR UserLanguageID=3079 OR UserLanguageID=5127 OR UserLanguageID=4103 OR UserLanguageID=2055' evaluates to false.
    [0A60:1458][2015-05-03T18:43:41]i052: Condition 'UserLanguageID=1032' evaluates to false.
    [0A60:1458][2015-05-03T18:43:41]i052: Condition 'UserLanguageID=3082 OR UserLanguageID=1034 OR UserLanguageID=11274 OR UserLanguageID=16394 OR UserLanguageID=13322 OR UserLanguageID=9226 OR UserLanguageID=5130 OR UserLanguageID=7178 OR UserLanguageID=12298 OR UserLanguageID=17418 OR UserLanguageID=4106 OR UserLanguageID=18442 OR UserLanguageID=22538 OR UserLanguageID=2058 OR UserLanguageID=19466 OR UserLanguageID=6154 OR UserLanguageID=15370 OR UserLanguageID=10250 OR UserLanguageID=20490 OR UserLanguageID=21514 OR UserLanguageID=14346 OR UserLanguageID=8202' evaluates to false.
    [0A60:1458][2015-05-03T18:43:41]i052: Condition 'UserLanguageID=1061' evaluates to false.
    [0A60:1458][2015-05-03T18:43:41]i052: Condition 'UserLanguageID=1035' evaluates to false.
    [0A60:1458][2015-05-03T18:43:41]i052: Condition 'UserLanguageID=1036 OR UserLanguageID=2060 OR UserLanguageID=11276 OR UserLanguageID=3084 OR UserLanguageID=9228 OR UserLanguageID=12300 OR UserLanguageID=15372 OR UserLanguageID=5132 OR UserLanguageID=13324 OR UserLanguageID=6156 OR UserLanguageID=14348 OR UserLanguageID=58380 OR UserLanguageID=8204 OR UserLanguageID=10252 OR UserLanguageID=4108 OR UserLanguageID=7180' evaluates to false.
    [0A60:1458][2015-05-03T18:43:41]i052: Condition 'UserLanguageID=1037' evaluates to false.
    [0A60:1458][2015-05-03T18:43:41]i052: Condition 'UserLanguageID=1050' evaluates to false.
    [0A60:1458][2015-05-03T18:43:41]i052: Condition 'UserLanguageID=1038' evaluates to false.
    [0A60:1458][2015-05-03T18:43:41]i052: Condition 'UserLanguageID=1040 OR UserLanguageID=2064' evaluates to false.
    [0A60:1458][2015-05-03T18:43:41]i052: Condition 'UserLanguageID=1041' evaluates to false.
    [0A60:1458][2015-05-03T18:43:41]i052: Condition 'UserLanguageID=1042' evaluates to false.
    [0A60:1458][2015-05-03T18:43:41]i052: Condition 'UserLanguageID=1063' evaluates to false.
    [0A60:1458][2015-05-03T18:43:41]i052: Condition 'UserLanguageID=1062' evaluates to false.
    [0A60:1458][2015-05-03T18:43:41]i052: Condition 'UserLanguageID=1044 OR UserLanguageID=2068' evaluates to false.
    [0A60:1458][2015-05-03T18:43:41]i052: Condition 'UserLanguageID=1043 OR UserLanguageID=2067' evaluates to false.
    [0A60:1458][2015-05-03T18:43:41]i052: Condition 'UserLanguageID=1045' evaluates to true.
    [0A60:1458][2015-05-03T18:43:41]i000: Setting string variable 'WixBundleRollbackLog_WPRT_plPL' to value 'C:\Users\UKASZ~1\AppData\Local\Temp\Windows_Phone_Recovery_Tool_1.2.4_20150503184250_4_WPRT_plPL_rollback.log'
    [0A60:1458][2015-05-03T18:43:41]i000: Setting string variable 'WixBundleLog_WPRT_plPL' to value 'C:\Users\UKASZ~1\AppData\Local\Temp\Windows_Phone_Recovery_Tool_1.2.4_20150503184250_4_WPRT_plPL.log'
    [0A60:1458][2015-05-03T18:43:41]i052: Condition 'UserLanguageID=1046 OR UserLanguageID=2070' evaluates to false.
    [0A60:1458][2015-05-03T18:43:41]i052: Condition 'UserLanguageID=1048 OR UserLanguageID=2072' evaluates to false.
    [0A60:1458][2015-05-03T18:43:41]i052: Condition 'UserLanguageID=1049 OR UserLanguageID=2073' evaluates to false.
    [0A60:1458][2015-05-03T18:43:41]i052: Condition 'UserLanguageID=1051' evaluates to false.
    [0A60:1458][2015-05-03T18:43:41]i052: Condition 'UserLanguageID=1060' evaluates to false.
    [0A60:1458][2015-05-03T18:43:41]i052: Condition 'UserLanguageID=1053 OR UserLanguageID=2077' evaluates to false.
    [0A60:1458][2015-05-03T18:43:41]i052: Condition 'UserLanguageID=1054' evaluates to false.
    [0A60:1458][2015-05-03T18:43:41]i052: Condition 'UserLanguageID=1055' evaluates to false.
    [0A60:1458][2015-05-03T18:43:41]i052: Condition 'UserLanguageID=2052 OR UserLanguageID=4100 OR UserLanguageID=5124' evaluates to false.
    [0A60:1458][2015-05-03T18:43:41]i052: Condition 'UserLanguageID=3076' evaluates to false.
    [0A60:1458][2015-05-03T18:43:41]i052: Condition 'UserLanguageID=1028' evaluates to false.
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: CheckFreeDiskSpace, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: Register
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: NetFx45Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: VC2012Redist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: CommunicationLayerCleaner, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WinUsbDeviceRemover, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WinUsbCoInstallers, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WinUsbCompatIdInstaller, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WinUsbDriversExt, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: Register
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WPRT_enUS, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WPRT_arSA, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WPRT_csCZ, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WPRT_daDK, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WPRT_deDE, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WPRT_elGR, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WPRT_esES, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WPRT_etEE, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WPRT_fiFI, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WPRT_frFR, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WPRT_heIL, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WPRT_hrHR, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WPRT_huHU, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WPRT_itIT, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WPRT_jaJP, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WPRT_koKR, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WPRT_ltLT, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WPRT_lvLV, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WPRT_nbNO, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WPRT_nlNL, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WPRT_plPL, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WPRT_ptBR, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WPRT_roRO, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WPRT_ruRU, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WPRT_skSK, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WPRT_slSI, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WPRT_svSE, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WPRT_thTH, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WPRT_trTR, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WPRT_zhCN, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WPRT_zhHK, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i201: Planned package: WPRT_zhTW, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0A60:1458][2015-05-03T18:43:41]i299: Plan complete, result: 0x0
    [0A60:1458][2015-05-03T18:43:41]i300: Apply begin
    [133C:08E8][2015-05-03T18:43:43]i360: Creating a system restore point.
    [133C:08E8][2015-05-03T18:43:43]i361: Created a system restore point.
    [133C:08E8][2015-05-03T18:43:43]i000: Caching bundle from: 'C:\Users\UKASZ~1\AppData\Local\Temp\{54718f79-d2d7-4832-b678-472bfd963bb1}\.be\Bootstrapper.exe' to: 'C:\ProgramData\Package Cache\{54718f79-d2d7-4832-b678-472bfd963bb1}\Bootstrapper.exe'
    [133C:08E8][2015-05-03T18:43:43]i320: Registering bundle dependency provider: {54718f79-d2d7-4832-b678-472bfd963bb1}, version: 1.2.4.0
    [133C:1BE8][2015-05-03T18:43:43]i305: Verified acquired payload: CheckFreeDiskSpace at path: C:\ProgramData\Package Cache\.unverified\CheckFreeDiskSpace, moving to: C:\ProgramData\Package Cache\{4E893B08-5155-4C03-A80C-7D9E96FFDDD2}v1.00.0000\CheckFreeDiskSpace.msi.
    [133C:1BE8][2015-05-03T18:43:43]i305: Verified acquired payload: CommunicationLayerCleaner at path: C:\ProgramData\Package Cache\.unverified\CommunicationLayerCleaner, moving to: C:\ProgramData\Package Cache\42253689C4295B7B23419779293A6F8A3D623688\CommLayerCleaner.exe.
    [133C:1BE8][2015-05-03T18:43:43]i305: Verified acquired payload: WinUsbDeviceRemover at path: C:\ProgramData\Package Cache\.unverified\WinUsbDeviceRemover, moving to: C:\ProgramData\Package Cache\CAE10F2B5EDDD7A95406FFA73F7B6E029138C09E\WinUsbDeviceRemover.exe.
    [133C:1BE8][2015-05-03T18:43:43]i305: Verified acquired payload: WinUsbDeviceRemoverConfiguration at path: C:\ProgramData\Package Cache\.unverified\WinUsbDeviceRemoverConfiguration, moving to: C:\ProgramData\Package Cache\CAE10F2B5EDDD7A95406FFA73F7B6E029138C09E\wudr_configuration.xml.
    [0A60:1464][2015-05-03T18:43:43]w343: Prompt for source of package: WinUsbDriversExt, payload: WinUsbDriversExt, path: C:\WinUsbDriversExt.msi
    [0A60:1464][2015-05-03T18:43:43]i338: Acquiring package: WinUsbDriversExt, payload: WinUsbDriversExt, download from:http://download-fds.webapps.microsoft.com/supportFiles/phones/files/recovery/Drivers/WinUsbDriversEx...
    [0A60:1464][2015-05-03T18:43:43]e000: Error 0x80070002: Failed to send request to URL: http://download-fds.webapps.microsoft.com/supportFiles/phones/files/recovery/Drivers/WinUsbDriversEx... trying to process HTTP status code anyway.
    [0A60:1464][2015-05-03T18:43:43]e000: Error 0x80070002: Unknown HTTP status code 0, returned from URL: http://download-fds.webapps.microsoft.com/supportFiles/phones/files/recovery/Drivers/WinUsbDriversEx...
    [0A60:1464][2015-05-03T18:43:43]e000: Error 0x80070002: Failed to send request to URL: http://download-fds.webapps.microsoft.com/supportFiles/phones/files/recovery/Drivers/WinUsbDriversEx...
    [0A60:1464][2015-05-03T18:43:43]e000: Error 0x80070002: Failed to connect to URL: http://download-fds.webapps.microsoft.com/supportFiles/phones/files/recovery/Drivers/WinUsbDriversEx...
    [0A60:1464][2015-05-03T18:43:43]e000: Error 0x80070002: Failed to get size and time for URL: http://download-fds.webapps.microsoft.com/supportFiles/phones/files/recovery/Drivers/WinUsbDriversEx...
    [0A60:1464][2015-05-03T18:43:43]e000: Error 0x80070002: Failed attempt to download URL: 'http://download-fds.webapps.microsoft.com/supportFiles/phones/files/recovery/Drivers/WinUsbDriversEx... to: 'C:\Users\UKASZ~1\AppData\Local\Temp\{54718f79-d2d7-4832-b678-472bfd963bb1}\WinUsbDriversExt'
    [0A60:1464][2015-05-03T18:43:43]e000: Error 0x80070002: Failed to acquire payload from: 'http://download-fds.webapps.microsoft.com/supportFiles/phones/files/recovery/Drivers/WinUsbDriversEx... to working path: 'C:\Users\UKASZ~1\AppData\Local\Temp\{54718f79-d2d7-4832-b678-472bfd963bb1}\WinUsbDriversExt'
    [0A60:1464][2015-05-03T18:43:43]e313: Failed to acquire payload: WinUsbDriversExt to working path: C:\Users\UKASZ~1\AppData\Local\Temp\{54718f79-d2d7-4832-b678-472bfd963bb1}\WinUsbDriversExt, error: 0x80070002.
    [133C:1BE8][2015-05-03T18:43:43]i351: Removing cached package: WinUsbDeviceRemover, from path: C:\ProgramData\Package Cache\CAE10F2B5EDDD7A95406FFA73F7B6E029138C09E\
    [133C:1BE8][2015-05-03T18:43:43]i351: Removing cached package: CommunicationLayerCleaner, from path: C:\ProgramData\Package Cache\42253689C4295B7B23419779293A6F8A3D623688\
    [133C:1BE8][2015-05-03T18:43:43]i351: Removing cached package: CheckFreeDiskSpace, from path: C:\ProgramData\Package Cache\{4E893B08-5155-4C03-A80C-7D9E96FFDDD2}v1.00.0000\
    [0A60:1458][2015-05-03T18:43:43]e000: Error 0x80070002: Failed while caching, aborting execution.
    [133C:08E8][2015-05-03T18:43:43]i330: Removed bundle dependency provider: {54718f79-d2d7-4832-b678-472bfd963bb1}
    [133C:08E8][2015-05-03T18:43:43]i352: Removing cached bundle: {54718f79-d2d7-4832-b678-472bfd963bb1}, from path: C:\ProgramData\Package Cache\{54718f79-d2d7-4832-b678-472bfd963bb1}\
    [0A60:1458][2015-05-03T18:43:43]i399: Apply complete, result: 0x80070002, restart: None, ba requested restart: No

    Hi ,
    Instead of using Windows Phone Recovery Tool you could try downloading Lumia Software Recovery Tool. You can rollback from Windows 10 to Windows 8.1 using Lumia Software Recovery Tool. Try downloading Lumia Software Recovery tool from the following link - http://go.microsoft.com/fwlink/?LinkID=525568

  • Lumia 830 + Mini SD Card

    Hi guys
    I have my new company phone, Nokia Lumia 830, Big Shiny and Beautiful...
    Set it all up, and made the mistake of inserting my 4GB mini SD Card...
    Works perfectly no glitch at all...
    Now you will ask what's the problem????
    Have any body tried to take out this card????
    No way... 3 techs from our copany try it, small, medium and Large fingers...
    Tools and everything tried... No luck...
    Every body is affraid of braking it, cause I will kill them... 
    Help guys, is there a special way to take it out, You have videos to Put it in... No taking out...
    Before anybody ask me, yes were pushing it a little bit to get it half out, then it's loose, but not out....
    Try it on 3 phones... No luck...
    Any special Magic Touch....

    It would be best to bring the phone to the nearest Nokia Care Point to have it physically assessed by our technicians, @majikOne. See below link to select your local support page.
    http://www.microsoft.com/en/mobile/support/locatio​ns/
    Consider creating a backup copy of your files as data loss may happen once you sent it in for evaluation and repair.
    We'll wait for your response.

  • Netflix error lumia 830

    Recently on my lumia830 i couldnt play netflix movies. It shows this error code: Q8156-887A0004. I used to be able to before the latest netflix update. I already contacted netflix and apparently theyve been getting calls about this before and are working with microsoft to fix the problem but its been weeks without any progress. Anyone know of a concrete eta of an app update or phone system update that will resolve this issue? Or something that will help me watch netflix on my phone again? I already tried softresetting the phone and reinstalling netflix but to no avail.
    Solved!
    Go to Solution.

    lordtree wrote:
    Any hint on when will this update be available?
    Currently, all Lumia phones get an update to the current OS version, even those who had Lumia Denim but an older OS version already. Nokia aka Microsoft Mobile does not give a fixed date (why ever). Furthermore, Nokia aka Microsoft Mobile does not update all models, types and firmware variants at the same time (why ever). Consequently, no, we end-users do not have any date of estimated arrival. However, your phone is going to notify you automatically. When your Nokia Product Code is ready (= firmware variant; visible in the Software Recovery Tool via a Windows computer), you get notified by your phone automatically.

  • Nokia Recovery Tool Download keep restarting

    Hello
    I have an issue with the Recvoery tool (latest verison).
    I am trying to recover the phone and it says there is a new update available for my phone (Lumia 520)
    After finishing the download, it just starts over again and again and again.
    I'm checking the folder where it downloads to, and it downloads the entire file, but it starts again and then overwrites the file with a new one... I have no idea how to fix this.
    I am on a stable 50mbps connection, there is nothing wrong with the internet here. It downloads the entire thing, and just starts again.
    I've seen numerous posts on this issue by searching google, but not seen any official or firm response.
    Please can anyone assist, as this is frustrating.

    Hello, Flappers. Nice to see you posting on our Community forum.
    Have you tried restarting your phone as well as your PC? We also suggest to use another USB cable. You may also try un-installing and re-installing the Nokia Software Recovery Tool to further check the issue. If installing the Nokia Software Recovery Tool to another PC is possible, you may try performing it. 
    Keep us posted. 

  • Are there any recovery tools for optical media?

    I've had a couple of DVD's  turned in to coasters recently and I was hoping that Linux could come to my rescue with some awesome 'raw-read' / recovery tools for optical media?
    I burnt the discs in Windows 7 using InfraRecorder on a brand new Plextor drive (a 'PX-891SA') and these are my first attempts to burn discs with it so I'm a bit worried it could be a hardware fault!
    I started off trying to back up some files to clear some space on my hard-drive, burning them to a dual-layer dvd, but the software kept failing to even start the burn process -- that was until I realised that I needed to run the program "as Administrator" (in Windows). It did then manage to burn the disc (I was using "Session-at-Once" mode) however when it came to the end of the burn process / the start of the 'verify data' phase it threw an error saying the write process had failed! Windows couldn't access the disc / data and (I think) still thought the disk was empty. So I restarted the burning application and used a function to just 'close' the whole disc. This seemed to work because Windows was then able to recognise the disc and read the data, although accessing the disc was slow and sounded 'stutter' ish.
    I then tried to write a single layer dvd to finish off the last couple of gig I had to back up, but again the software completed the burn phase only to report a 'fail' error right at the end (I'm assuming) before finalising the disc. Although this time I'd tried to create a multi-session disc by using the '2XXA' (or something) 'Multi-Session' iso9660 format. The result was that Windows couldn't read the disc and still thought it was empty, even after trying a forced 'close disc' operation! -- Linux however could read the disc and see that the data had in fact been burnt to the disc (although I've not yet tried copying it in Linux!).
    Finally I needed to burn a load of archives to a couple of discs (totaling ~9GiB) -- starting with a dual-layer dvd first everything seemed to be working fine, the burn process started okay and the write buffer was full etc., until at what I assume was the layer change-over it all came to a grinding halt and threw another 'write operation failed' error, only this time I can't even mount the disk in Linux....see 'dmesg | tail' output below:
    [ 5758.353005] ISO 9660 Extensions: Microsoft Joliet Level 3
    [ 5758.353015] ISOFS: Interleaved files not (yet) supported.
    [ 5758.353016] ISOFS: File unit size != 0 for ISO file (1472).
    [ 5758.353019] ISOFS: changing to secondary root
    [ 5758.353035] ISOFS: Interleaved files not (yet) supported.
    [ 5758.353036] ISOFS: File unit size != 0 for ISO file (1536).
    [ 5758.353037] isofs_fill_super: root inode is not a directory. Corrupted media?
    Does anyone have any thought or suggestions that might help?
    - Is it likely to be a hardware fault? (I bought a Plextor because I thought they were one of the best!)
    Maybe even if I could just close the session all would not be lost?
    -- Thanks in advance --
    >>>> UPDATE >>>>
    I tried to use ddrescue....it was fine until it got to the end of the disk and then it sounded like the drive was chewing on a bag of pork scratchings
    $ sudo ddrescue -v /dev/sr0 /mnt/odd/ddr.file ~/ddr.log
    GNU ddrescue 1.16
    About to copy 4029 MBytes from /dev/sr0 to /mnt/odd/ddr.file
    Starting positions: infile = 0 B, outfile = 0 B
    Copy block size: 128 sectors Initial skip size: 128 sectors
    Sector size: 512 Bytes
    Press Ctrl-C to interrupt
    rescued: 4028 MB, errsize: 983 kB, current rate: 0 B/s
    ipos: 4028 MB, errors: 1, average rate: 3310 kB/s
    opos: 4028 MB, time since last successful read: 10.8 m
    Splitting failed blocks...
    Interrupted by user
    ...it was taking forever and getting nowhere so I just pressed 'ctrl+c'.....here's the log file:
    # Rescue Logfile. Created by GNU ddrescue version 1.16
    # Command line: ddrescue -v /dev/sr0 /mnt/odd/ddr.file /home/shodan/ddr.log
    # current_pos current_status
    0xF0213000 /
    # pos size status
    0x00000000 0xF0208000 +
    0xF0208000 0x0000B000 -
    0xF0213000 0x0000D000 /
    0xF0220000 0x00000400 -
    0xF0220400 0x0001FE00 /
    0xF0240200 0x00000400 -
    0xF0240600 0x0003FE00 /
    0xF0280400 0x00000400 -
    0xF0280800 0x00077600 /
    0xF02F7E00 0x00000200 -
    When I tried to mount the output file using $ sudo mount -ro loop /mnt/odd/ddr.file /mnt/vodd I got the same error as with the actual disc (natch)...
    mount: wrong fs type, bad option, bad superblock on /dev/loop0,
    missing codepage or helper program, or other error
    In some cases useful info is found in syslog - try
    dmesg | tail or so
    Last edited by wwgfd (2012-12-14 13:18:41)

    @chris_l -- yeah I was worried that might be the case, still I'm not sure if that explains why it keeps failing the burn process part way through?
    I've tried this and that in Linux but without much luck. I'm still quite a noob with a lot of Linux things and this is the first time I'm trying anything to do with optical disks/drives etc. so I'm learning as I go...
    The disk that failed in Windows but was 'readable' in Linux did just pass a run through ddrescue -- i.e. it created an output file okay and did not report any errors in the process.
    However when I mounted the resulting image and tried to copy the files across the first folder reported an "input/ouput error" (just using gui copy+paste in Thunar file manager)
    ...the other folders did copy okay though!
    It seems as though it's the lead-in / lead-out and disc finalizing process that are the main fail points with the burn operation. I don't know if InfraRecorder is any good or likely to be the problem? Anyway the drive cam with Nero (inc. Linux version) so might give either or both of these a go too, if they don't work either then at least I wont be short of something to rest a mug o' tea on
    @ chris_l (again) -- the Plextor drives do have a "Vari-Rec" feature which allows a user to 'tweak' the laser power / output level so I might try this too.
    @alphaniner -- thanks I've not seen this package before, I'm guessing it's a bit like cdparanoia but for dvds?!
    Thanks for the help!
    (pre-post) UPDATE >>> I've just mounted my Windows partition  in Linux so I'll have a crack at burning the files using cdrtools before I resort to throwing the dvd drive out of the window and chasing it around the yard with a lump hammer

  • Upgraded to 8.0.2 on 5. Lost all photos in camera roll and photo stream.  I used a recovery tool that shows the photos are still in there 'somewhere' but they want $70 to recover them.  Any free methods? I shouldn't have to pay for Apple's screw up!

    Also, I did a backup on iTunes before the upgrade but after the upgrade completed, it performed a backup that overwrote the last one I did.  At least I think it did, there is only one backup showing up in the MobileSync-Backup folder on my computer.  Also, in iTunes on the bottom of the screen, the bar that shows how much storage space is being used by what, its number of pics is several hundred more than the number of pics on my phone.  The ones it didn't erase were in a different album that I had uploaded from my computer (ironic that the pics that I didn't lose in the upgrade, I already have copies of on my computer). Anyhow, I used a trial version of recovery program called Wondershare Dr.Fone for ios, and while I'm definately not here to promote them, after it did the scan on my iphone, it showed thumbnails of all the missing photos, along with everything else I'd ever done on my phone lol. So I do know they are in there, I just can't afford to pay $70 to retrieve them, nor do I think I should have to as the upgrade caused them to be missing!  Does anyone know of a free recovery tool? I never used iCloud, so that is not an option either.

    Also, I did a backup on iTunes before the upgrade but after the upgrade completed, it performed a backup that overwrote the last one I did.  At least I think it did, there is only one backup showing up in the MobileSync-Backup folder on my computer.  Also, in iTunes on the bottom of the screen, the bar that shows how much storage space is being used by what, its number of pics is several hundred more than the number of pics on my phone.  The ones it didn't erase were in a different album that I had uploaded from my computer (ironic that the pics that I didn't lose in the upgrade, I already have copies of on my computer). Anyhow, I used a trial version of recovery program called Wondershare Dr.Fone for ios, and while I'm definately not here to promote them, after it did the scan on my iphone, it showed thumbnails of all the missing photos, along with everything else I'd ever done on my phone lol. So I do know they are in there, I just can't afford to pay $70 to retrieve them, nor do I think I should have to as the upgrade caused them to be missing!  Does anyone know of a free recovery tool? I never used iCloud, so that is not an option either.

  • Can't seem to install Windows Phone Recovery Tool

    I'm trying to install WP Recovery Tool because while I loved the Windows 10 preview for phones, the no cellular data is a no-no for me.
    Every time I try to install the recovery tool, I keep getting 0x80072efd- Unspecified Error.
    Any suggestions?
    Here's the log of the error
    [3124:05F4][2015-04-11T09:27:03]i001: Burn v3.8.1128.0, Windows v6.3 (Build 9600: Service Pack 0), path: C:\Users\Lohith\Downloads\WindowsPhoneRecoveryTool​Installer (5).exe, cmdline: ''
    [3124:05F4][2015-04-11T09:27:03]i000: Initializing string variable 'LaunchTarget' to value '[ProgramFilesFolder]Microsoft Care Suite\Windows Phone Recovery Tool\WindowsPhoneRecoveryTool.exe'
    [3124:05F4][2015-04-11T09:27:03]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Lohith\AppData\Local\Temp\Windows_Phone_​Recovery_Tool_1.1.0_20150411092703.log'
    [3124:05F4][2015-04-11T09:27:03]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Lohith\Downloads\WindowsPhoneRecoveryToo​lInstaller (5).exe'
    [3124:05F4][2015-04-11T09:27:03]i052: Condition '(VersionNT >= v6.1)' evaluates to true.
    [3124:05F4][2015-04-11T09:27:03]i000: Setting string variable 'WixBundleName' to value 'Windows Phone Recovery Tool 1.1.0'
    [3124:05F4][2015-04-11T09:27:03]i100: Detect begin, 40 packages
    [3124:05F4][2015-04-11T09:27:03]i000: Setting string variable 'NETFRAMEWORK45' to value '378675'
    [3124:05F4][2015-04-11T09:27:03]i000: Setting string variable 'VC2012RedistInstalled' to value '1'
    [3124:05F4][2015-04-11T09:27:03]i000: Setting string variable 'VC2012RedistInstalled64' to value '1'
    [3124:05F4][2015-04-11T09:27:03]i052: Condition 'NETFRAMEWORK45 >= 378389' evaluates to true.
    [3124:05F4][2015-04-11T09:27:03]i052: Condition 'VC2012RedistInstalled=1 or VC2012RedistInstalled64=1' evaluates to true.
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: CheckFreeDiskSpace, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: NetFx45Web, state: Present, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: VC2012Redist, state: Present, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: CommunicationLayerCleaner, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WinUsbDeviceRemover, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WinUsbCoInstallers, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WinUsbCompatIdInstaller, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WinUsbDriversExt, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WPRT_enUS, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WPRT_arSA, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WPRT_csCZ, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WPRT_daDK, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WPRT_deDE, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WPRT_elGR, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WPRT_esES, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WPRT_etEE, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WPRT_fiFI, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WPRT_frFR, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WPRT_heIL, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WPRT_hrHR, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WPRT_huHU, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WPRT_itIT, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WPRT_jaJP, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WPRT_koKR, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WPRT_ltLT, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WPRT_lvLV, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WPRT_nbNO, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WPRT_nlNL, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WPRT_plPL, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WPRT_ptBR, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WPRT_roRO, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WPRT_ruRU, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WPRT_skSK, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WPRT_slSI, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WPRT_svSE, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WPRT_thTH, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WPRT_trTR, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WPRT_zhCN, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WPRT_zhHK, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i101: Detected package: WPRT_zhTW, state: Absent, cached: None
    [3124:05F4][2015-04-11T09:27:03]i052: Condition 'Privileged <> 0' evaluates to true.
    [3124:05F4][2015-04-11T09:27:03]i199: Detect complete, result: 0x0
    [3124:09BC][2015-04-11T09:27:05]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 0
    [3124:05F4][2015-04-11T09:27:05]i200: Plan begin, 40 packages, action: Install
    [3124:05F4][2015-04-11T09:27:05]i000: Setting string variable 'WixBundleLog_CheckFreeDiskSpace' to value 'C:\Users\Lohith\AppData\Local\Temp\Windows_Phone_​Recovery_Tool_1.1.0_20150411092703_0_CheckFreeDisk​Space.log'
    [3124:05F4][2015-04-11T09:27:05]w321: Skipping dependency registration on package with no dependency providers: NetFx45Web
    [3124:05F4][2015-04-11T09:27:05]w321: Skipping dependency registration on package with no dependency providers: VC2012Redist
    [3124:05F4][2015-04-11T09:27:05]w321: Skipping dependency registration on package with no dependency providers: CommunicationLayerCleaner
    [3124:05F4][2015-04-11T09:27:05]i000: Setting string variable 'WixBundleLog_CommunicationLayerCleaner' to value 'C:\Users\Lohith\AppData\Local\Temp\Windows_Phone_​Recovery_Tool_1.1.0_20150411092703_1_Communication​LayerCleaner.log'
    [3124:05F4][2015-04-11T09:27:05]w321: Skipping dependency registration on package with no dependency providers: WinUsbDeviceRemover
    [3124:05F4][2015-04-11T09:27:05]i000: Setting string variable 'WixBundleLog_WinUsbDeviceRemover' to value 'C:\Users\Lohith\AppData\Local\Temp\Windows_Phone_​Recovery_Tool_1.1.0_20150411092703_2_WinUsbDeviceR​emover.log'
    [3124:05F4][2015-04-11T09:27:05]i000: Setting string variable 'WixBundleLog_WinUsbCoInstallers' to value 'C:\Users\Lohith\AppData\Local\Temp\Windows_Phone_​Recovery_Tool_1.1.0_20150411092703_3_WinUsbCoInsta​llers.log'
    [3124:05F4][2015-04-11T09:27:05]i000: Setting string variable 'WixBundleLog_WinUsbCompatIdInstaller' to value 'C:\Users\Lohith\AppData\Local\Temp\Windows_Phone_​Recovery_Tool_1.1.0_20150411092703_4_WinUsbCompatI​dInstaller.log'
    [3124:05F4][2015-04-11T09:27:05]i000: Setting string variable 'WixBundleLog_WinUsbDriversExt' to value 'C:\Users\Lohith\AppData\Local\Temp\Windows_Phone_​Recovery_Tool_1.1.0_20150411092703_5_WinUsbDrivers​Ext.log'
    [3124:05F4][2015-04-11T09:27:05]i052: Condition 'NOT ( UserLanguageID=1025 OR UserLanguageID=5121 OR UserLanguageID=15361 OR UserLanguageID=3073 OR UserLanguageID=2049 OR UserLanguageID=11265 OR UserLanguageID=13313 OR UserLanguageID=12289 OR UserLanguageID=4097 OR UserLanguageID=6145 OR UserLanguageID=8193 OR UserLanguageID=16385 OR UserLanguageID=10241 OR UserLanguageID=7169 OR UserLanguageID=14337 OR UserLanguageID=9217 OR UserLanguageID=1029 OR UserLanguageID=1030 OR UserLanguageID=1031 OR UserLanguageID=3079 OR UserLanguageID=5127 OR UserLanguageID=4103 OR UserLanguageID=2055 OR UserLanguageID=1032 OR UserLanguageID=3082 OR UserLanguageID=1034 OR UserLanguageID=11274 OR UserLanguageID=16394 OR UserLanguageID=13322 OR UserLanguageID=9226 OR UserLanguageID=5130 OR UserLanguageID=7178 OR UserLanguageID=12298 OR UserLanguageID=17418 OR UserLanguageID=4106 OR UserLanguageID=18442 OR UserLanguageID=22538 OR UserLanguageID=2058 OR UserLanguageID=19466 OR UserLanguageID=6154 OR UserLanguageID=15370 OR UserLanguageID=10250 OR UserLanguageID=20490 OR UserLanguageID=21514 OR UserLanguageID=14346 OR UserLanguageID=8202 OR UserLanguageID=1061 OR UserLanguageID=1035 OR UserLanguageID=1036 OR UserLanguageID=2060 OR UserLanguageID=11276 OR UserLanguageID=3084 OR UserLanguageID=9228 OR UserLanguageID=12300 OR UserLanguageID=15372 OR UserLanguageID=5132 OR UserLanguageID=13324 OR UserLanguageID=6156 OR UserLanguageID=14348 OR UserLanguageID=58380 OR UserLanguageID=8204 OR UserLanguageID=10252 OR UserLanguageID=4108 OR UserLanguageID=7180 OR UserLanguageID=1037 OR UserLanguageID=1050 OR UserLanguageID=1038 OR UserLanguageID=1040 OR UserLanguageID=2064 OR UserLanguageID=1041 OR UserLanguageID=1042 OR UserLanguageID=1063 OR UserLanguageID=1062 OR UserLanguageID=1044 OR UserLanguageID=2068 OR UserLanguageID=1043 OR UserLanguageID=2067 OR UserLanguageID=1045 OR UserLanguageID=1046 OR UserLanguageID=2070 OR UserLanguageID=1048 OR UserLanguageID=2072 OR UserLanguageID=1049 OR UserLanguageID=2073 OR UserLanguageID=1051 OR UserLanguageID=1060 OR UserLanguageID=1053 OR UserLanguageID=2077 OR UserLanguageID=1054 OR UserLanguageID=1055 OR UserLanguageID=2052 OR UserLanguageID=4100 OR UserLanguageID=5124 OR UserLanguageID=3076 OR UserLanguageID=1028 )' evaluates to true.
    [3124:05F4][2015-04-11T09:27:05]i000: Setting string variable 'WixBundleRollbackLog_WPRT_enUS' to value 'C:\Users\Lohith\AppData\Local\Temp\Windows_Phone_​Recovery_Tool_1.1.0_20150411092703_6_WPRT_enUS_rol​lback.log'
    [3124:05F4][2015-04-11T09:27:05]i000: Setting string variable 'WixBundleLog_WPRT_enUS' to value 'C:\Users\Lohith\AppData\Local\Temp\Windows_Phone_​Recovery_Tool_1.1.0_20150411092703_6_WPRT_enUS.log​'
    [3124:05F4][2015-04-11T09:27:05]i052: Condition 'UserLanguageID=1025 OR UserLanguageID=5121 OR UserLanguageID=15361 OR UserLanguageID=3073 OR UserLanguageID=2049 OR UserLanguageID=11265 OR UserLanguageID=13313 OR UserLanguageID=12289 OR UserLanguageID=4097 OR UserLanguageID=6145 OR UserLanguageID=8193 OR UserLanguageID=16385 OR UserLanguageID=10241 OR UserLanguageID=7169 OR UserLanguageID=14337 OR UserLanguageID=9217' evaluates to false.
    [3124:05F4][2015-04-11T09:27:05]i052: Condition 'UserLanguageID=1029' evaluates to false.
    [3124:05F4][2015-04-11T09:27:05]i052: Condition 'UserLanguageID=1030' evaluates to false.
    [3124:05F4][2015-04-11T09:27:05]i052: Condition 'UserLanguageID=1031 OR UserLanguageID=3079 OR UserLanguageID=5127 OR UserLanguageID=4103 OR UserLanguageID=2055' evaluates to false.
    [3124:05F4][2015-04-11T09:27:05]i052: Condition 'UserLanguageID=1032' evaluates to false.
    [3124:05F4][2015-04-11T09:27:05]i052: Condition 'UserLanguageID=3082 OR UserLanguageID=1034 OR UserLanguageID=11274 OR UserLanguageID=16394 OR UserLanguageID=13322 OR UserLanguageID=9226 OR UserLanguageID=5130 OR UserLanguageID=7178 OR UserLanguageID=12298 OR UserLanguageID=17418 OR UserLanguageID=4106 OR UserLanguageID=18442 OR UserLanguageID=22538 OR UserLanguageID=2058 OR UserLanguageID=19466 OR UserLanguageID=6154 OR UserLanguageID=15370 OR UserLanguageID=10250 OR UserLanguageID=20490 OR UserLanguageID=21514 OR UserLanguageID=14346 OR UserLanguageID=8202' evaluates to false.
    [3124:05F4][2015-04-11T09:27:05]i052: Condition 'UserLanguageID=1061' evaluates to false.
    [3124:05F4][2015-04-11T09:27:05]i052: Condition 'UserLanguageID=1035' evaluates to false.
    [3124:05F4][2015-04-11T09:27:05]i052: Condition 'UserLanguageID=1036 OR UserLanguageID=2060 OR UserLanguageID=11276 OR UserLanguageID=3084 OR UserLanguageID=9228 OR UserLanguageID=12300 OR UserLanguageID=15372 OR UserLanguageID=5132 OR UserLanguageID=13324 OR UserLanguageID=6156 OR UserLanguageID=14348 OR UserLanguageID=58380 OR UserLanguageID=8204 OR UserLanguageID=10252 OR UserLanguageID=4108 OR UserLanguageID=7180' evaluates to false.
    [3124:05F4][2015-04-11T09:27:05]i052: Condition 'UserLanguageID=1037' evaluates to false.
    [3124:05F4][2015-04-11T09:27:05]i052: Condition 'UserLanguageID=1050' evaluates to false.
    [3124:05F4][2015-04-11T09:27:05]i052: Condition 'UserLanguageID=1038' evaluates to false.
    [3124:05F4][2015-04-11T09:27:05]i052: Condition 'UserLanguageID=1040 OR UserLanguageID=2064' evaluates to false.
    [3124:05F4][2015-04-11T09:27:05]i052: Condition 'UserLanguageID=1041' evaluates to false.
    [3124:05F4][2015-04-11T09:27:05]i052: Condition 'UserLanguageID=1042' evaluates to false.
    [3124:05F4][2015-04-11T09:27:05]i052: Condition 'UserLanguageID=1063' evaluates to false.
    [3124:05F4][2015-04-11T09:27:05]i052: Condition 'UserLanguageID=1062' evaluates to false.
    [3124:05F4][2015-04-11T09:27:05]i052: Condition 'UserLanguageID=1044 OR UserLanguageID=2068' evaluates to false.
    [3124:05F4][2015-04-11T09:27:05]i052: Condition 'UserLanguageID=1043 OR UserLanguageID=2067' evaluates to false.
    [3124:05F4][2015-04-11T09:27:05]i052: Condition 'UserLanguageID=1045' evaluates to false.
    [3124:05F4][2015-04-11T09:27:05]i052: Condition 'UserLanguageID=1046 OR UserLanguageID=2070' evaluates to false.
    [3124:05F4][2015-04-11T09:27:05]i052: Condition 'UserLanguageID=1048 OR UserLanguageID=2072' evaluates to false.
    [3124:05F4][2015-04-11T09:27:05]i052: Condition 'UserLanguageID=1049 OR UserLanguageID=2073' evaluates to false.
    [3124:05F4][2015-04-11T09:27:05]i052: Condition 'UserLanguageID=1051' evaluates to false.
    [3124:05F4][2015-04-11T09:27:05]i052: Condition 'UserLanguageID=1060' evaluates to false.
    [3124:05F4][2015-04-11T09:27:05]i052: Condition 'UserLanguageID=1053 OR UserLanguageID=2077' evaluates to false.
    [3124:05F4][2015-04-11T09:27:05]i052: Condition 'UserLanguageID=1054' evaluates to false.
    [3124:05F4][2015-04-11T09:27:05]i052: Condition 'UserLanguageID=1055' evaluates to false.
    [3124:05F4][2015-04-11T09:27:05]i052: Condition 'UserLanguageID=2052 OR UserLanguageID=4100 OR UserLanguageID=5124' evaluates to false.
    [3124:05F4][2015-04-11T09:27:05]i052: Condition 'UserLanguageID=3076' evaluates to false.
    [3124:05F4][2015-04-11T09:27:05]i052: Condition 'UserLanguageID=1028' evaluates to false.
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: CheckFreeDiskSpace, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: Register
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: NetFx45Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: VC2012Redist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: CommunicationLayerCleaner, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WinUsbDeviceRemover, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WinUsbCoInstallers, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: Register
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WinUsbCompatIdInstaller, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: Register
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WinUsbDriversExt, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: Register
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WPRT_enUS, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WPRT_arSA, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WPRT_csCZ, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WPRT_daDK, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WPRT_deDE, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WPRT_elGR, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WPRT_esES, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WPRT_etEE, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WPRT_fiFI, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WPRT_frFR, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WPRT_heIL, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WPRT_hrHR, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WPRT_huHU, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WPRT_itIT, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WPRT_jaJP, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WPRT_koKR, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WPRT_ltLT, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WPRT_lvLV, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WPRT_nbNO, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WPRT_nlNL, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WPRT_plPL, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WPRT_ptBR, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WPRT_roRO, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WPRT_ruRU, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WPRT_skSK, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WPRT_slSI, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WPRT_svSE, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WPRT_thTH, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WPRT_trTR, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WPRT_zhCN, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WPRT_zhHK, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i201: Planned package: WPRT_zhTW, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3124:05F4][2015-04-11T09:27:05]i299: Plan complete, result: 0x0
    [3124:05F4][2015-04-11T09:27:05]i300: Apply begin
    [1E60:3238][2015-04-11T09:27:06]i360: Creating a system restore point.
    [1E60:3238][2015-04-11T09:27:06]i361: Created a system restore point.
    [1E60:3238][2015-04-11T09:27:06]i000: Caching bundle from: 'C:\Users\Lohith\AppData\Local\Temp\{a8b207a1-a05f​-462d-a981-403c43525256}\.be\Bootstrapper.exe' to: 'C:\ProgramData\Package Cache\{a8b207a1-a05f-462d-a981-403c43525256}\Boots​trapper.exe'
    [1E60:3238][2015-04-11T09:27:06]i320: Registering bundle dependency provider: {a8b207a1-a05f-462d-a981-403c43525256}, version: 1.1.0.0
    [1E60:37F0][2015-04-11T09:27:06]i305: Verified acquired payload: CheckFreeDiskSpace at path: C:\ProgramData\Package Cache\.unverified\CheckFreeDiskSpace, moving to: C:\ProgramData\Package Cache\{4E893B08-5155-4C03-A80C-7D9E96FFDDD2}v1.00.​0000\CheckFreeDiskSpace.msi.
    [1E60:37F0][2015-04-11T09:27:06]i305: Verified acquired payload: CommunicationLayerCleaner at path: C:\ProgramData\Package Cache\.unverified\CommunicationLayerCleaner, moving to: C:\ProgramData\Package Cache\42253689C4295B7B23419779293A6F8A3D623688\Com​mLayerCleaner.exe.
    [1E60:37F0][2015-04-11T09:27:06]i305: Verified acquired payload: WinUsbDeviceRemover at path: C:\ProgramData\Package Cache\.unverified\WinUsbDeviceRemover, moving to: C:\ProgramData\Package Cache\CAE10F2B5EDDD7A95406FFA73F7B6E029138C09E\Win​UsbDeviceRemover.exe.
    [1E60:37F0][2015-04-11T09:27:06]i305: Verified acquired payload: WinUsbDeviceRemoverConfiguration at path: C:\ProgramData\Package Cache\.unverified\WinUsbDeviceRemoverConfiguration​, moving to: C:\ProgramData\Package Cache\CAE10F2B5EDDD7A95406FFA73F7B6E029138C09E\wud​r_configuration.xml.
    [3124:2D7C][2015-04-11T09:27:06]w343: Prompt for source of package: WinUsbCoInstallers, payload: WinUsbCoInstallers, path: C:\Users\Lohith\Downloads\WinUsbCoInstallers.msi
    [3124:2D7C][2015-04-11T09:27:06]i338: Acquiring package: WinUsbCoInstallers, payload: WinUsbCoInstallers, download from: http://download-fds.webapps.microsoft.com/supportF​iles/phones/files/recovery/Drivers/WinUsbCoInstall​...
    [3124:2D7C][2015-04-11T09:27:06]e000: Error 0x80072efd: Failed to send request to URL: http://download-fds.webapps.microsoft.com/supportF​iles/phones/files/recovery/Drivers/WinUsbCoInstall​... trying to process HTTP status code anyway.
    [3124:2D7C][2015-04-11T09:27:06]e000: Error 0x80072efd: Unknown HTTP status code 0, returned from URL: http://download-fds.webapps.microsoft.com/supportF​iles/phones/files/recovery/Drivers/WinUsbCoInstall​...
    [3124:2D7C][2015-04-11T09:27:06]e000: Error 0x80072efd: Failed to send request to URL: http://download-fds.webapps.microsoft.com/supportF​iles/phones/files/recovery/Drivers/WinUsbCoInstall​...
    [3124:2D7C][2015-04-11T09:27:06]e000: Error 0x80072efd: Failed to connect to URL: http://download-fds.webapps.microsoft.com/supportF​iles/phones/files/recovery/Drivers/WinUsbCoInstall​...
    [3124:2D7C][2015-04-11T09:27:06]e000: Error 0x80072efd: Failed to get size and time for URL: http://download-fds.webapps.microsoft.com/supportF​iles/phones/files/recovery/Drivers/WinUsbCoInstall​...
    [3124:2D7C][2015-04-11T09:27:06]e000: Error 0x80072efd: Failed attempt to download URL: 'http://download-fds.webapps.microsoft.com/supportF​iles/phones/files/recovery/Drivers/WinUsbCoInstall​... to: 'C:\Users\Lohith\AppData\Local\Temp\{a8b207a1-a05f​-462d-a981-403c43525256}\WinUsbCoInstallers'
    [3124:2D7C][2015-04-11T09:27:06]w343: Prompt for source of package: WinUsbCoInstallers, payload: WinUsbCoInstallers, path: C:\Users\Lohith\Downloads\WinUsbCoInstallers.msi
    [3124:2D7C][2015-04-11T09:27:09]i338: Acquiring package: WinUsbCoInstallers, payload: WinUsbCoInstallers, download from: http://download-fds.webapps.microsoft.com/supportF​iles/phones/files/recovery/Drivers/WinUsbCoInstall​...
    [3124:2D7C][2015-04-11T09:27:09]e000: Error 0x80072efd: Failed to send request to URL: http://download-fds.webapps.microsoft.com/supportF​iles/phones/files/recovery/Drivers/WinUsbCoInstall​... trying to process HTTP status code anyway.
    [3124:2D7C][2015-04-11T09:27:09]e000: Error 0x80072efd: Unknown HTTP status code 0, returned from URL: http://download-fds.webapps.microsoft.com/supportF​iles/phones/files/recovery/Drivers/WinUsbCoInstall​...
    [3124:2D7C][2015-04-11T09:27:09]e000: Error 0x80072efd: Failed to send request to URL: http://download-fds.webapps.microsoft.com/supportF​iles/phones/files/recovery/Drivers/WinUsbCoInstall​...
    [3124:2D7C][2015-04-11T09:27:09]e000: Error 0x80072efd: Failed to connect to URL: http://download-fds.webapps.microsoft.com/supportF​iles/phones/files/recovery/Drivers/WinUsbCoInstall​...
    [3124:2D7C][2015-04-11T09:27:09]e000: Error 0x80072efd: Failed to get size and time for URL: http://download-fds.webapps.microsoft.com/supportF​iles/phones/files/recovery/Drivers/WinUsbCoInstall​...
    [3124:2D7C][2015-04-11T09:27:09]e000: Error 0x80072efd: Failed attempt to download URL: 'http://download-fds.webapps.microsoft.com/supportF​iles/phones/files/recovery/Drivers/WinUsbCoInstall​... to: 'C:\Users\Lohith\AppData\Local\Temp\{a8b207a1-a05f​-462d-a981-403c43525256}\WinUsbCoInstallers'
    [3124:2D7C][2015-04-11T09:27:09]w343: Prompt for source of package: WinUsbCoInstallers, payload: WinUsbCoInstallers, path: C:\Users\Lohith\Downloads\WinUsbCoInstallers.msi
    [3124:2D7C][2015-04-11T09:27:12]i338: Acquiring package: WinUsbCoInstallers, payload: WinUsbCoInstallers, download from: http://download-fds.webapps.microsoft.com/supportF​iles/phones/files/recovery/Drivers/WinUsbCoInstall​...
    [3124:2D7C][2015-04-11T09:27:12]e000: Error 0x80072efd: Failed to send request to URL: http://download-fds.webapps.microsoft.com/supportF​iles/phones/files/recovery/Drivers/WinUsbCoInstall​... trying to process HTTP status code anyway.
    [3124:2D7C][2015-04-11T09:27:12]e000: Error 0x80072efd: Unknown HTTP status code 0, returned from URL: http://download-fds.webapps.microsoft.com/supportF​iles/phones/files/recovery/Drivers/WinUsbCoInstall​...
    [3124:2D7C][2015-04-11T09:27:12]e000: Error 0x80072efd: Failed to send request to URL: http://download-fds.webapps.microsoft.com/supportF​iles/phones/files/recovery/Drivers/WinUsbCoInstall​...
    [3124:2D7C][2015-04-11T09:27:12]e000: Error 0x80072efd: Failed to connect to URL: http://download-fds.webapps.microsoft.com/supportF​iles/phones/files/recovery/Drivers/WinUsbCoInstall​...
    [3124:2D7C][2015-04-11T09:27:12]e000: Error 0x80072efd: Failed to get size and time for URL: http://download-fds.webapps.microsoft.com/supportF​iles/phones/files/recovery/Drivers/WinUsbCoInstall​...
    [3124:2D7C][2015-04-11T09:27:12]e000: Error 0x80072efd: Failed attempt to download URL: 'http://download-fds.webapps.microsoft.com/supportF​iles/phones/files/recovery/Drivers/WinUsbCoInstall​... to: 'C:\Users\Lohith\AppData\Local\Temp\{a8b207a1-a05f​-462d-a981-403c43525256}\WinUsbCoInstallers'
    [3124:2D7C][2015-04-11T09:27:12]w343: Prompt for source of package: WinUsbCoInstallers, payload: WinUsbCoInstallers, path: C:\Users\Lohith\Downloads\WinUsbCoInstallers.msi
    [3124:2D7C][2015-04-11T09:27:15]i338: Acquiring package: WinUsbCoInstallers, payload: WinUsbCoInstallers, download from: http://download-fds.webapps.microsoft.com/supportF​iles/phones/files/recovery/Drivers/WinUsbCoInstall​...
    [3124:2D7C][2015-04-11T09:27:15]e000: Error 0x80072efd: Failed to send request to URL: http://download-fds.webapps.microsoft.com/supportF​iles/phones/files/recovery/Drivers/WinUsbCoInstall​... trying to process HTTP status code anyway.
    [3124:2D7C][2015-04-11T09:27:15]e000: Error 0x80072efd: Unknown HTTP status code 0, returned from URL: http://download-fds.webapps.microsoft.com/supportF​iles/phones/files/recovery/Drivers/WinUsbCoInstall​...
    [3124:2D7C][2015-04-11T09:27:15]e000: Error 0x80072efd: Failed to send request to URL: http://download-fds.webapps.microsoft.com/supportF​iles/phones/files/recovery/Drivers/WinUsbCoInstall​...
    [3124:2D7C][2015-04-11T09:27:15]e000: Error 0x80072efd: Failed to connect to URL: http://download-fds.webapps.microsoft.com/supportF​iles/phones/files/recovery/Drivers/WinUsbCoInstall​...
    [3124:2D7C][2015-04-11T09:27:15]e000: Error 0x80072efd: Failed to get size and time for URL: http://download-fds.webapps.microsoft.com/supportF​iles/phones/files/recovery/Drivers/WinUsbCoInstall​...
    [3124:2D7C][2015-04-11T09:27:15]e000: Error 0x80072efd: Failed attempt to download URL: 'http://download-fds.webapps.microsoft.com/supportF​iles/phones/files/recovery/Drivers/WinUsbCoInstall​... to: 'C:\Users\Lohith\AppData\Local\Temp\{a8b207a1-a05f​-462d-a981-403c43525256}\WinUsbCoInstallers'
    [3124:2D7C][2015-04-11T09:27:15]e000: Error 0x80072efd: Failed to acquire payload from: 'http://download-fds.webapps.microsoft.com/supportF​iles/phones/files/recovery/Drivers/WinUsbCoInstall​... to working path: 'C:\Users\Lohith\AppData\Local\Temp\{a8b207a1-a05f​-462d-a981-403c43525256}\WinUsbCoInstallers'
    [3124:2D7C][2015-04-11T09:27:15]e313: Failed to acquire payload: WinUsbCoInstallers to working path: C:\Users\Lohith\AppData\Local\Temp\{a8b207a1-a05f-​462d-a981-403c43525256}\WinUsbCoInstallers, error: 0x80072efd.
    [1E60:37F0][2015-04-11T09:27:15]i351: Removing cached package: WinUsbDeviceRemover, from path: C:\ProgramData\Package Cache\CAE10F2B5EDDD7A95406FFA73F7B6E029138C09E\
    [1E60:37F0][2015-04-11T09:27:15]i351: Removing cached package: CommunicationLayerCleaner, from path: C:\ProgramData\Package Cache\42253689C4295B7B23419779293A6F8A3D623688\
    [1E60:37F0][2015-04-11T09:27:15]i351: Removing cached package: CheckFreeDiskSpace, from path: C:\ProgramData\Package Cache\{4E893B08-5155-4C03-A80C-7D9E96FFDDD2}v1.00.​0000\
    [3124:05F4][2015-04-11T09:27:15]e000: Error 0x80072efd: Failed while caching, aborting execution.
    [1E60:3238][2015-04-11T09:27:15]i330: Removed bundle dependency provider: {a8b207a1-a05f-462d-a981-403c43525256}
    [1E60:3238][2015-04-11T09:27:15]i352: Removing cached bundle: {a8b207a1-a05f-462d-a981-403c43525256}, from path: C:\ProgramData\Package Cache\{a8b207a1-a05f-462d-a981-403c43525256}\
    [3124:05F4][2015-04-11T09:27:16]i399: Apply complete, result: 0x80072efd, restart: None, ba requested restart: No

    Hi, Lohithmohan. Welcome to Microsoft Mobile Community! Does your PC meet the following requirements?
    Microsoft Windows 7 or newer.
    USB cable to connect your phone to the computer.
    Minimum 4 GB free storage space.
    Were you able to test it using another computer? Did you obtain the tool from our MS local page? We'll be waiting for your response.

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