Recovery won't work on new upgraded hardrive for L505d-es5025
Recently I was using my computer and got a blank (black)screen on resume from sleep mode. I rebooted and everthing was fine. Then the problem revisited. I took out the hard drive and placed it in a usb enclosure and did a disk check and was unable to fix some of the sectors. I did a format and encounted problems towards the end of the process.It startted giving a clicking sound I then replaced the dsk with a Western Digital Scorpio blue 500 g 5400 rpm( matching the requirements of the previuos drive) Both the recovery disk( the ones I created and the ones I purchased from Toshiba) did an incomplete recovery then would not go pass loading the windows boot file. The screen stays blank and there is no further reading of the disk. I then installed a new Seagate 500 g with the same specs as the disk I am replacing. The recovery program read and started copying files, then it stops and gives a black screen. I restarted the process, and as before, it shows windows loading setup files then goes to a black screen. (note in between tries, I powered down the system, removed the batteries and pressed the power key for 30 seconds)
Is the recovery process not workng because the chipset on the mother board only allows toshiba drives to be installed?
The recovery does not work on new drives and I will have to purchase a retail version of Windows?
Please advise
Solved!
Go to Solution.
The recovery went through but the drivers and the internet access were disabled. I could not open the wireless connection to configure; windows gave a error message that it cannot open that feature. The sounds, sleep and hibernation feature were disabled.
You didn't tell us that before. You told us the recovery didn't happen. What you're encountering there is consistent with restoring to an AFT drive.
You should try installing a new storage driver at that point.
Intel Rapid Storage Technology
The only problem is I cannot read the license /product key on my Toshiba. ... Comp USA is saying only a retail version or an image of windows seven(using my product key) will work on any newly installed drive for the L505D notebook
The missing key is inconsequential. It doesn't work for the retail version anyway.
If you were to install Windows 7 Home Premium, Microsoft would activate it for you by giving you a key. It was paid for when the computer was purchased. (I have done this myself.)
But it's better to restore the hard disk to its original out-of-the-box contents using Toshiba recovery media. All the drivers and utilities are preinstalled and Windows is preactivated.
-Jerry
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General Info
Chat start time Dec 13, 2013 6:52:37 AM EST
Chat end time Dec 13, 2013 7:08:55 AM EST
Duration (actual chatting time) 00:16:18
Operator Vaibhav
Chat Transcript
info: Hi, there are several customer(s) in line ahead of you. We'll be with you as soon as possible. Thank you for your patience.
You might also try our community forums, where experts are online 24/7.
info: You are now chatting with 'Vaibhav'
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Vaibhav: Please allow me a moment while I look into your account & verify the details.
Jerry: okay will wait
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