Rectangle & Ellipse Tool Troubles CS6

Question

I just discovered that the following (taken from the CS6 help file) no longer seems to work. A 85 minute call to Adobe left me no further ahead. It's the entering a width value and then clicking on "height" to copy the width value into the height field. Same behaviour for the rectangle tool.
Do one of the following:
Drag diagonally until the ellipse is the desired size.
Click where you want the top-left corner of the ellipse’s bounding box to be. Specify a width and height for the ellipse, and click OK.
Note: To create a circle, hold down the Shift key while dragging, or if you are specifying dimensions, once you’ve entered a Width value you can click on the word Height to copy that value into the Height box.
Is it just me?
Yours
Vern

Answer 1

In my experience using the dialog box above, I would input my first value (width) and then copy it and paste it in the height field. There's not a one-click solution for that.
Alternatively, I sometimes just drag out an ellipse while holding shift down to give me a perfect circle but I don't worry about the size. When I create the circle, I just find my way to the transform options in the top menu – make sure to enable constrain proportions – and then type in my width value. It will automatically change the height value to the same number when you click enter.
(entering in the first value)
(then I hit enter, and the Height changes accordingly)
Michael