Recurring start up problem on iMac

Hi there,
Here is what is happening:
**Start up will hang on a grey screen and not get to finder screen
**Powering down and restarting the computer may allow it to start the finder, after 5 - minutes or so
**Starting the computer in verbose mode, will allow it to start up but the computer will take ages to load the finder. It will run other programs but they will take a long time to load up
**Once the program starts, performance doesn't seem to be affected in any way.
**This problem has straddled both the leopard and snow leopard OSs.
Here's what I've tried
**Reinstall OS (fixes it temporarily but the problem will return after days/weeks)
**Repair permissions (doesn't seem to work. Each time I repair permissions, it seems to repair the same ones each time
**I've noticed that when starting the computer verbose mode, it seems to take ages on the handshaking with the wireless router)
Has anyone noticed this behaviour on their machine? It's hard to find specific information on this problem.
Any advice would be much appreciated.
Dave

Start up in safe mode http://support.apple.com/kb/HT1455 and see if the behavior persists. If so, call AppleCare or carry it into an Apple repair station.

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    This is exactly what is happening to my iMac which will be repaired this week. It is critical but it is due to a known fault on some of the iMacs.
    Go to http://www.apple.com/support/imac/repairextensionprogram/
    Even if your iMac is out of the 1 year warrenty it will be covered for this.
    bw's
    Anne

  • Start-up problems due to firewire/usb devices?

    Hi
    recently, my imac G5 has been having some strange start-up problems. It had been working fine for the previous 11 months I have used the machine.
    The start-up problems occur mainly after the computer has been shut down for some time (eg in the morning). When I press the start-up button, the computer will make the start up noise and then get stuck on the blue screen. Sometimes (but not always) the fan will start making a loud noise. Sometimes it is possible to turn the computer off and try to restart with the button at the back of the computer, at other times I have to turn the computer off at the power point and start again. I have tried to start up in "safe mode", but that also does not always work. This morning I was only able to start up the computer after unplugging all external devices, after which the imac started fine. I then replugged everything - no problem. However, I would like to be able to start-up without having to unplug and replug my various devices!
    I am using several firewire devices (LaCie 250gb external hard-drive, Cd and DVD burner) and USB devices (scanner, printer, external USB drive (which I use for back-ups and which is mostly removed from the computer).
    I have run disk utility to check the hard drives - they all appear to be ok.
    I have a feeling the problems may have started when I tried out some back-up software to set up a regular back-up scheme. I have now removed all scheduling from my back-up software (silverkeeper, synk) but the problem remains.
    Is it possible there is some problem with the drivers for the external devices? Any ideas?
    Thanks a lot
    Barbara
    iMac G5   Mac OS X (10.3.9)  

    Hi Barbara,
    Yes, USB devices particularly (including some hubs, most USB adsl modems, some printers and scanners and the like) can most certainly be the cause of this sort of problem (By far the most common cause, in fact)
    First step is to simply remove them all, and see if the problem goes away. If so, then try adding them one at a time directly connected to the computer, testing them for a while, and see whether you can pin down which one it is.
    Once you have tracked it down, if the device has its own drivers then look for any updates on the manufacturers web site, of course.
    If the device doesn't have its own drivers then you can try simply disconnecting before shutting down and reconnecting after starting up, but the best solution is usually to replace the device.
    (For what its worth, my bet, in the absence of more information about the actual devices attached, and as long as you don't have a USB adsl modem, is that its going to be a USB hub causing the problems )
    Cheers
    Rod

  • Start-Up Problems = Frustrating :D

    Howdy
    Alright. So I've had my iMac 24" , 2.8GHz since Feb08 and it's been awesome until recently, putting the computer to sleep freezes everything and requires me to reboot the entire machine. But! That's only the first part of it.
    The computer overall runs normally, but turning it off means a world of wonders to turn back on.
    • The screen does not show the apple logo, no flashing ? either.. just plain white
    • control + command + p + r = apple logo, turns into a circle with a diagonal line as shown here: http://support.apple.com/kb/TS1892?viewlocale=en_US
    • I have a bootcamp installation, so I tried pressing the Alt /Option key to try and boot into windows but the partitions do not show up, the cursor appears perfectly though.
    • Pulling the plug after turning the mac off for 30 seconds along with ALL the written documentation on "Start Up Problems" in the guides both online and offline failed to do anything.
    • Hardware Check passed with flying colours.
    • Disk Checks both verification through cd and permissions within the system passed with no problems.
    Anyone else get this lovely problem? Please help me out here before I start manually pulling my hair individually. ty

    Hi there:
    The symptom(s) you note are among some shown to be in
    the group known as a 'kernel panic' and so that may be due
    to either (or both) software and/or hardware.
    Sometimes, there is a software conflict; so if something was
    added to the system which makes a conflict, there is a chance
    that a kernel panic may result; however slim that would be.
    And if something in one of the folders you can see on the
    base level (as icons, etc) in the hard disk drive have been
    moved, modified, or somehow otherwise changed from
    their original content, character or quality: a kernel panic.
    Have you been able to boot the computer from the Installer
    disc and run that disc's version of Disk Utility from that item's
    own Menu bar? This is short of running the Installer, since
    there are options in the menu bar once the Installer is visible.
    You can try and see if the tool, Disk Utility, can repair disk;
    and repair disk permissions, plus a few other things.
    Sometimes, the 'kernel panic' is a matter of trial and error
    troubleshooting (a process of elimination) to see what is
    an answer by trying everything; then you have solved it.
    One of the old standbys for resolving kernel panics has been:
    "Resolving Kernel Panics"
    http://www.thexlab.com/faqs/kernelpanics.html
    Another source of similar yet slightly different information, is:
    "Technical Note TN2063: Understanding and Debugging Kernel Panics"
    http://developer.apple.com/technotes/tn2002/tn2063.html
    If any files on the root or base level of the hard disk drive have
    been removed, renamed, or somehow changed, there may be
    a problem in starting up and running the computer. So, if you
    can (and - nothing - else works) boot from the Installer disc, and
    repair disk, repair disk permissions, an you are at a total loss,
    you may try and see if a new system will work. To do this, you
    would continue in the Installer past these Utilities and try to
    install using an option known as "archive & install" and be sure
    to note a checkbox may be required for this to keep your old
    settings current in the new system folder it would create.
    That may work. And it may be of help to read up on how to
    "archive & install" a new system folder. You would also have
    to upgrade this new system to whatever current versions of
    system software and not overload it with a huge pile of them
    at once. To install a few items (often downloads from Support
    or choose the automatic Software Update, but not let it install
    all that it finds at one setting) and be sure to run Disk Utility's
    'repair disk permissions' between installations of software items.
    {Before going through all this, have you tried to start the computer
    with the Shift - key held down, so you can log into the system in
    SafeBoot/Safemode? Then if you can, use the internal Disk Utility
    to 'repair disk permissions', then note the repair comments; and
    quit Disk Utility, then choose to restart the computer normally.}
    You still may have to read through the 'resolving kernel panics'
    but there may be some easier way out, instead of installing a
    new system folder and upgrading it. There is a reason for this
    issue; so something must have been changed in the system.
    PS: And if nothing else, the issue may not be directly related to
    the 'kernel panic' so you could try reading among these related
    results from a search I just did on the "dreaded white screen..."
    • ' iMac white screen at startup ' - google search:
    http://www.google.com/search?hl=en&q=imacwhite+screen+at+startup&aq=2&oq=iMac+white+screen
    Good luck & happy computing!

  • Problems with iMac G5 and LaCie external drives

    I have an early iMac G5 (without iSight), running OS 10.5.2. I've had a 250GB LaCie external hard drive for about a year now, and it worked fine up until a couple weeks ago, when I got this message:
    Disk Repair
    The disk "External HD" was not repairable by this computer. It is being made available to you with limited functionality. You must back up your data and reformat the disk as soon as possible."
    I was unable to save anything to the drive after this, including altering files already on the drive. Long story short, I bought another LaCie drive, because I needed more space anyway. I got the 500 GB model, moved everything onto it, erased the old drive, and then I had two working drives. I've since only been using the new drive, but just a few days later, I got the same message again, and am having the same problem, but this time for the new drive. I'm not a computer-savvy person, so I have no idea what could be causing this. This happened not long after updating to OS 10.5 from 10.4 - I'm not sure if this could be related. Can anyone help?

    One thing to look out for is the power source. If you have a huge octopus of power cords plugged into one outlet, the drive may not be getting enough power to operate properly. That would explain why the same thing happened on two separate drives, both recently. You may have added something new to the +power strip+ that is overtaxing the available power draw.
    Someone I know had this issue. It never occurred to him or me to consider this possibility. His external drive was regularly getting disk directory errors. I initially thought the drive was going bad, but once we distributed the power cords to two power strips connected to different outlets, the problem did not recur.
    Your problem may be something else, but it sounded too familiar to not mention my experience with the power cord octopus monster.

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