Red and Yellow won't print on my Officejet Pro L7580

My L7580 has been printing fine, all of a sudden the blues and yellows do not print. It started first with the blues, then also the yellows. Reds and Black seem ok. I have done everything suggested on the Print quality diagnotic page (align, clean & calibrate) that did nothing. Based on suggetions in this forum I took out the print heads and cleaned the electrical contacts, being sure to not to touch the ink nozzles. My ink supply if fine and my printer head inticate "yellow", with what appears to be still plenty of ink left.
Thank you for your help.
Winefred

I posted wrong colors in heading. the red is fine it is the blue that is not working.
Winefred

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Hi DavidM2,
Welcome to the HP Forums.
I see that you are having issues with the Cyan and the Yellow ink cartridges as well.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
If you are still having issues then try to replace the cartridges.
Let me know how you make out and if you have any other questions, feel free to ask.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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I found a wooden triangular door stop that I cut to size that fitted exactly in the space between the plastic door and the offending yellow cartridge. To hold it in place, I wrapped the doorstop with 2" cellotape, then I stuck the door stop to the inside of the plastic door with double sided cellotape (double sided stick-on foam would also work well). With the doorstop in the correct place, the plastic door closed perfectly and was snug enough to apply sufficent pressure to the offending yellow cartridge, and hence stopping it from popping out again. To make sure the plastic door does not 'fly open' with the pressure of the yellow cartridge (when it wants to pop out!), I applied another piece of 2" cellotape around the outside of the door, holding it to the body of the photocopier.
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Re: Print head replacement for OfficeJet Pro L7580

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I work for HP but my posts and replies are my own....Thank you!

Red and Yellow won't print on my Officejet Pro L7580

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