Red B on Hub - Activation Day

Today is my activation day for BT Services. I setup the BT hub this morning and it went through the flashing rigmarole as per user manual before finally turning red.
I have my splitter plugged into my test line and there is a normal dial tone on my phone hand set. I just received an automated phone call saying that my phone line is activated, however the red broadband sign persists.
Just changing over from Sky who stated the service would stop on the 8th, which it did in the early hours. Am I just waiting from something at the BT end?
Thanks.
Solved!
Go to Solution.

It can take up to 24 hours for the broadband to become active, longer if it was a phone and broadband provide, as the phone has to be working before the broadband can be commissioned.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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Activation day today and internet not working

Hi We have Sky TV and have just transferred to sky unlimited broadband and land line today. I've plugged everything in OK and the landline is working.The internet light isn't on but my phone can pick up the hub on the wifi settings. Does it normally take a while for the broadband to kick in ? Thanks

Your connection could be down anywhere from 15 minutes to all day there is no set time frame unfortunately on activation day.

Activation day for home broadband

today is my home broadband activation day yet still not on been waiting near 3 weeks from signup is there anyway to find out if there is any problems

Have you received the router?
What does it say in the Internet section on the initial Status page of the BrightBox? Omit your BB Username.
What lights show / don't show on front of router (count them off)?
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Does the phone work? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?

Upgraded one iPad to 8.1 about 10 days ago since then have to restart wireless hub each day to use, other iPad on previous os no problem until upgraded yesterday now have the same problem although both devices show wireless connection.

we have two iPads (ipad2 and an iPad mini). The ipad 2 was upgraded to os 8.1 about 10 days ago, since then I have to restart my wireless hub every day to use the ipad. I have however been able to use the iPad mini running on the previous os without any problem. Last night I upgraded the mini to os 8.1 and this now suffers the same problem. Both iPads display a strong wireless signal to my hub but don't want to seem to connect. I have had BT check my broadband connection and they found no problem, whatever is causing it has happened since upgrading from 8.0.2 to 8.1

Do you have an updated version for your AirPort?

Moved Activation-day-gone-and-no-broadband-or-Lin...

>moved to Phones http://community.bt.com/t5/Phones/Activation-day-gone-and-no-broadband-or-Line/td-p/883428
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

you could try contacting sky and see what the delay on releasing your line is other than that it is back to the help line
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

HT201407 ask about iPhone activation day

hi everyone,
I want to ask about an iPhone`s activation day. Activation day will be the day that I buy an iPhone and leave the App Store or it will be the day that I plug the phone into the computer and activate it with iTunes?
For example :
I buy an iPhone on : 7/28/2013
A week later, I unseal the phone and plug it in to activate with iTunes on : 8/4/2013
So then the day that will be displayed when I check the iPhone`s serial number on this link : https://selfsolve.apple.com/agreementWarrantyDynamic.do will be what day - 7/28/2013 or 8/4/2013 ?
Thanks

Warranty has nothing to do with activation.

Passed activation day and no broadband!

I have been led to believe that yesterday the broadband I had orderd would be active, its not! I odered my phone line on the first of March and it was installed last week (three months later). I have always been a cable customer and I sort of expected shody services from BT but this is shocking! When I orderd cable in my previous address it took 1 day for the equipement to arrive and guess what? it worked as soon as I connected it.... as soon as I can I will be swapping back to cable! In the meantime has anyone got any suggestions as to how I can get my broadband working? I have called BT and they just say the error will be resolved in 24hrs. Heard that one before...took 3 months. Please help if you can!

Hi mattill220,
Welcome to the community and thanks for posting!
I'm sorry for the delay connecting your broadband service. Have you spoken with anyone since you posted this? If you're still having problems drop a reply back on this thread and I'll give you steps you can take to come through to us here and we'll help get you sorted.
Thanks
Robbie
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Cannot connect a day after activation day

My activiation day was yesterday 2/2/11and it is now 10am on 3/2/11 and the only thing that is currently on solid blue on the bt home hub is the power and the wireless. I am currently using Virgins internet. how long will it be for this to work?

Oh and my phone line does not work. I tried reconecting the bb and the line, change filter etc and still nothing

Activation day

Will I be able to use the internet via my old provider on the day my BT BB is activated ?
Solved!
Go to Solution.

Hi dhj22
Yes you should be able to however there will be a short period of down time whilst the connection is transfered.
Ta
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Activation day today and Broadband isnt active :(

Hello,
Today (30/03/2011) is our Phone & Broadband activation date.
The phone is active and we can make outgoing calls and incoming calls- however I am going to phone in and change the number.
However... Our Broadband connection doesnt work
The Hub 3's Broadband light is flashing ''Orange & Purple'' unable to connect to the internet.
Have I waited long enough or should I wait longer???
Seems odd that the Phone works but the Broadband does not.
Thanks

Ahh it's working now

Red Spikes! Safari, Activity monitor, finder running. Halp.

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not able to boot without startup disk, slow, slow slow. I have 6.5GB available but system acts bogged down.
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font color="red" For new Users Christmas Day /font

Hi,
Welcome to the  Discussion Pages
You are going to need a few places before asking questions.
How to Set up the Start Up Screens and where to get Screen names.
Possibly even Before you Start
An Alternative to the First link
Your first contacts http://www.ralphjohnsuk.dsl.pipex.com/ContactTesters.html
Happy Chatting
9:05 PM Monday; December 24, 2007

More info about previously written FAQs
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I was wondering how my MBP was running, so I took a look at the activity monitor. As many of you - I freak out if I see anything in "RED".
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Red B on Hub - Activation Day

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