Red Cross with 2 dots underneath

Question

Have had the Black vision box for a while now and all has been fine, but all of a sudden one day , the red cross with 2 dots have come up, so anyone know how to get it back to normal? i have tried turning it off by the switch and holding the Ok button and down button at the same time i switch it on but then these cogs come up and then they load and take me right back to the red cross again! so how do i fix it?

Answer 1

Did a search on te forums for red dot : Re: cogs of death
Options
on 19-10-2011 19h14
Known as the red cross of doom, sadly.
It means that the box failed to get an update applied and it is in a corrupt state.
The only possible solution is a full factory reset which if successful will leave you with the box in the state it was delivered but with new software. It will however wipe all your recordings.
Factory Reset
Switch off the Vision+ box at the mains socket
Hold down the front panel OK and down arrow buttons
Switch on the power to the Vision+ box
Allow the box to start up (about 15 seconds)
Release the OK and down arrow buttons
The Vision+ box will then contact the servers to get a new copy of its firmware
This will take around 30 minutes
If this doesn't work I'm afraid your box will need replaced, you can either contact the Mods or phone the helpline
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