Red Frames and .mxf read failures PP CC 2014 8.1 update. Oct 6.  Anyone else see the new update fail? Any suggestions?

Hi,
I cut 9 hours worth of broadcast video in PP CC 2014 8.0. (The yellow interface.) I had no issues. It was all great. For some reason, before I exported the finished cuts for broadcast, I updated the Adobe CC 2014 suite to v1.8.0.447 (PP has the blue interface). I feel stupid. I broke my own rule of not updating software until the projects you work on are done. Now I can't open this project without Red Frames in my timeline and in my exports. I have been reading about this Red Frame that seemed to first appear in PP CC 7. (Maybe even as early as 2006) I never had the problem then, I run Premiere Pro everyday.
My Issue seems to be a bit different than most of the issues that have read. I have cleared the cache, & I have ditched the preview files. This did not fix it as stated it would in previous forum posts.  I have moved the footage location from a server to a local thunderbolt SSDrive and renamed the folders and re-linked the video footage. Still Red Frames.
What is odd, is when I boot up the project and after all media has loaded, it looks like it is going to work for a few minutes. I get happy and scrub the timeline checking for the red frames, hoping the problem solved when I cleaned the cache etc.. Everything seems to be fine, audio synch, picture, lower thirds and graphics all appear fine. Then the red frames appear over time, and by 5 minutes after scrubbing, I see mostly red frames. Audio is still there though. Even weirder, is that when I resize the height of the video track, the red frame comes and goes with no real pattern.  The clip preview picture flickers with the red frame. The red frames export through through Premiere and through a Media Encoder cue which say .MXF read error so I'm hooped. ( it does render the video, but has the red frames )
I run a Mac Pro;
OSX Yosemite 10.10
3.5 GHz 6-cor Intel Xeon E5
16 GB Ram
AMD FirePro D500 3072 MB
Canon XF-305
.MXF files
1080p 29.97
5 Cam Multicam Seq.
Adobe CC 2014
Version 1.8.0.447
released on October 6, 2014
I am noticing something interesting with my source footage folders. I am getting some .mxfindex files with really long names, like temp files almost, that don't go away. I still get Red Frames after deleting them, clearing cache, changing drive locations and file and folder names and relinking. When I delete these long files the software wont boot the project very well and crashes a few times before it opens, still with red frames. This problem with this project occurs on every computer (4)  in the studio, which are the same as mine, we all updated at the same time. 
Files look like this:
What happened in that update? Is there a fix for this? Any suggestions? If not, Is it possible for me to roll back my whole CC 2014 version to 8.0?  I am terrified to open any other of our projects... I am under time pressure and am starting to do the re-edit of this in CS6 which seems to run flawlessly, but because of Adobe's RIDICULOUS FAIL in backward compatibility, I can not open this project in anything but PP CC 2014. 120 hrs of lost editing will certainly have me scratching my head about continued use. Any suggestion, links or information would be appreciated.
Thanks .

Hi 5neaky c,
5neaky c wrote:
For some reason, before I exported the finished cuts for broadcast, I updated the Adobe CC 2014 suite to v1.8.0.447 I feel stupid. I broke my own rule of not updating software until the projects you work on are done. Now I can't open this project without Red Frames in my timeline and in my exports.
You should still have a Premiere Pro CC 2014.0.1 (8.0.1) project file available to you by default. Can't you go back to that version and complete your project? That's what I'm recommending those having this problem do.
5neaky c wrote:
I have been reading about this Red Frame that seemed to first appear in PP CC 7. (Maybe even as early as 2006) I never had the problem then, I run Premiere Pro everyday.
As long as you ingest the footage via the Media Browser and do not update the project file, you shouldn't have issues like this. I have heard complaints in new projects with Premiere Pro CC 2014.1 (8.1), so I have reopened a previously closed bug.
5neaky c wrote:
My Issue seems to be a bit different than most of the issues that have read. I have cleared the cache, & I have ditched the preview files. This did not fix it as stated it would in previous forum posts.  I have moved the footage location from a server to a local thunderbolt SSDrive and renamed the folders and re-linked the video footage. Still Red Frames.
If this is not working, please complete your project in Premiere Pro CC 2014.0.1 (8.0.1)
5neaky c wrote:
What is odd, is ...
Everything seems to be fine...
Then the red frames appear over time….
Yes, I've seen this with another customer's updated project.
5neaky c wrote:
I am noticing something interesting with my source footage folders. I am getting some .mxfindex files with really long names, like temp files almost, that don't go away. I still get Red Frames after deleting them, clearing cache, changing drive locations and file and folder names and relinking. When I delete these long files the software wont boot the project very well and crashes a few times before it opens, still with red frames. This problem with this project occurs on every computer (4)  in the studio, which are the same as mine, we all updated at the same time.
Sometimes, deleting sidecar files can help the situation but not always. It looks like you are having trouble when deleting them.
5neaky c wrote:
What happened in that update? Is there a fix for this?
A bug that was fixed for red frames in 8.1 was somehow broken by the time we shipped this version. We have reopened the bug, but currently, there is no fix.
5neaky c wrote:
If not, Is it possible for me to roll back my whole CC 2014 version to 8.0?
Yes, see my blog post here: Install a previous version of any Creative Cloud application
Included in the post is a patch for Premiere Pro CC 2014.0.1 (8.0.1).
5neaky c wrote:
I am under time pressure and am starting to do the re-edit of this in CS6 which seems to run flawlessly, but because of Adobe's RIDICULOUS FAIL in backward compatibility, I can not open this project in anything but PP CC 2014.
Thanks .
You can always try exporting a FCPXML for backward compatibility, but for complex sequences (like multicamera), this isn't always an option. There aren't many NLEs providing backward compatibility, sorry. Feel free to request that, if you like, here: http://adobe.ly/feature_request
Thanks,
Kevin

Similar Messages

  • Did anyone else notice the new Iain Banks Audiobook Use of Weapons appear and then quickly disappear from the store a few days ago, or did I imagine the whole thing?

    Did anyone else notice the new Iain Banks Audiobook 'Use of Weapons' appear and then quickly disappear from the store a few days ago, or did I imagine the whole thing?

    Did anyone else notice the new Iain Banks Audiobook 'Use of Weapons' appear and then quickly disappear from the store a few days ago, or did I imagine the whole thing?

  • Red frames and MXF decode error

    Hi there,
    I have Premiere Pro CC and running Mac OSX 10.9.5. I have one long 32 minute long C300 MXF clip in my timeline which seems to be fine until around the 26 minute mark, where the entire frame goes red. The audio still works, but I can't see anything. I have tried to convert the clip to ProRes in Media Encoder also, but the same issue happens.
    In the report log from Media Encoder I get the following message repeated many times:
    MXF decode error in "[FOOTAGE LOCATION]/Card 1/CONTENTS/CLIPS001/E51151/E5115107.MXF" at frame 47650. Frame 47618 was substituted.
    And then occasionally it says:
    MXF read error in "[FOOTAGE LOCATION]/Card 1/CONTENTS/CLIPS001/E51151/E5115107.MXF" at frame 239.
    Any advice about this??
    Thanks,
    Simon

    Hi there,
    I have Premiere Pro CC and running Mac OSX 10.9.5. I have one long 32 minute long C300 MXF clip in my timeline which seems to be fine until around the 26 minute mark, where the entire frame goes red. The audio still works, but I can't see anything. I have tried to convert the clip to ProRes in Media Encoder also, but the same issue happens.
    In the report log from Media Encoder I get the following message repeated many times:
    MXF decode error in "[FOOTAGE LOCATION]/Card 1/CONTENTS/CLIPS001/E51151/E5115107.MXF" at frame 47650. Frame 47618 was substituted.
    And then occasionally it says:
    MXF read error in "[FOOTAGE LOCATION]/Card 1/CONTENTS/CLIPS001/E51151/E5115107.MXF" at frame 239.
    Any advice about this??
    Thanks,
    Simon

  • HT201342 I have set up my iCloud email address on my iPhone and iMac but it does not appear on my iPad.  Dies anyone else have the same problem?

    I have set up my iCloud email address on my iPhone and iMac but it does not appear in my iPad?  Any suggestions?

    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team..

  • I can type in a chat, but can't read either what I type or what anyone else types back to me. Any suggestions?

    I get a blank box. When I type and hit enter (or send), I still have a blank box. People can type back to me, but I get nothing. I have no problems logging on to iChat from either my husband's Mac or my iPad, only having problems on this Mac. Using iChat 4.0.9. Mac OS.X 10.5.8. It's been this way for about a year now, and the Mac store can't seem to be able to solve it.
    Does anyone else have this problem?
    I've tried downloading AOL Instant Messenger directly (that's the screen name I am using) and it doesn't work. Do I need to uninstall iChat and reload it? How would I get it once I delete it?
    I'll take any suggestions.
    Thanks much
    Sheepish72

    Hi,
    If your AIM valid Screen Name happens to be an Apple ID then it is likely that only if it is one Ending in @mac.com will it work in Leopard and iChat 4.
    This is because when Apple went to iCloud  they also changed the way iChat 6 and later Mesages logs in.
    Both these version also contact Apple and this then allows the AIM Servers to "read" the password.
    This Dual Login does not happing in earlier versions which means the Apple Servers are not contacted and then the AIM servers are blocked from checking the password.
    It also means you cannot use an @me.com or @icloud.com ending name in the AIM for Mac App, the AIM Settings login page or login to AIM express on any Browser on any device.
    For the Text not showing try this test change first.
    Open iChat.
    Go to the View Menu
    Select the Style option and change it from Balloons to anything else.
    Actually Quit iChat and restart the app.
    Does iChat see the text when not using Balloons ?
    If so you need to reinstall the whole App. The Balloons Style is actually run from a  Plugin but you can only get it by reinstalling the whole app.
    See the Users Tips tab at the top of the Discussions list.
    EDIT Direct link
    Basically tick in your Original Install DIsk.
    Select the Option Installs foldder and launch the OptionalInstals.mpkg
    Pick out iChat only  and Install
    Download and Install (over what you have) the COMBO Installer for OS X 10.5.8 (THIS is needed to update iChat to the corerect version of OS X 10.5.8)
    9:58 PM      Monday; August 19, 2013
      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
    "Limit the Logs to the Bits above Binary Images."  No, Seriously
    Message was edited by: Ralph Johns (UK)

  • My iTunes account says error 13019 after it has recognized all of the music and I have tried everything that is on this website and everything i can find about how to fix it; I even created in under a new administrator. Any suggestions how to fix it?

    My iTunes account says "The iPod "Madison " cannot be synced. An unknown error has occured (13019)" after it has recognized all of the music and has went through every song and it said "Copying  (song)   to "Madison"....." and then after it has went through all of my songs (492) it says the error message. I have tried everything that is on the Apple iTunes website about it, I have created the music account under a new administrator, I've tried everything. What do i do?

    I found something that worked.  I had never come across "recovery mode," but found reference to it, how to do it. http://www.ichilton.co.uk/blog/iphone/getting-the-iphone-ipod-touch-into-recover y-mode-48.html
    Put the ipod touch in recovery mode and then restored it, setting it up as a new Ipod, rather than restoring from the backup.  Given how much trouble I'd had, I suspected that the backup might be corrupted anyway.
    That seems to have resolved everything completely.

  • C300 Red Frames and other experiences with 2014

    Hello,
    Just incase it's helpful, I'm sharing my experiences with Premiere 2014, C300 footage and a few other things.  First about me.  I have a small studio with two new mac mini's and one macbook bro running CC.  We recently bought a C300 and upgraded to 2014. 
    We've only had one project started and finished with C300.  Red frames and crashing were a constant problem.   We muscled through it.  Restart, Disk Permissions repair, PRAM,  bow to the east.
    Our next c300 project we just started.  I only have two interviews so far.  In 2014, one interview has red frames in it for about 10 of the 35 minutes.  After reading a bunch here I started a new 2014 project, imported that interview via the media browser and still got red frames. 
    Just for giggles, I opened up the previous version of premiere,  CC,  on the same machine, started a new project and imported the clip via the media browser.  There are NO red frames in the interview.  The only difference is the version of Premiere.  Same drive, same media, same mac.
    Most old projects the I've upgraded to 2014 crash constantly.  These consist of ProRes footage from an Atomos Ninja.  I've deleted my media cache on all my machines.  This problem has been pretty consistent. 
    For now, I'm going to work in CC.  On another thread, I hear there's a 2014 update on the way.  We'll see. 
    Good luck!
    J

    " ... bow to the east ... "
    lol ...
    We used to use that phrase a lot when I was younger and a problem that was intermittent popped up in something that we at times seemed to "solve", until ... it wasn't. At times, it does seem rather appropriate mostly jesting comment doesn't it?
    Neil

  • TS1702 ?Some of my applications have been saying I need the latest version of Adoebe Flash Player.  When I try to download it I get the following error message:  'Frame Load interrupted' and the installation stops.  Any suggestions

    Some of my applications have been saying I need the latest version of Adoebe Flash Player.  When I try to download it I get the following error message:  'Frame Load interrupted' and the installation stops.  Any suggestions?

    You can only use apps downloaded from the App store, not via a browser. There is no Flash for any iOS device including the iPod.

  • HT1567 I can't import an audio cd to itunes to add to my library. I ran a diagnostics test and it had a red light next to: Unable to access audio cd. I am wondering if anyone else has had this problem and if there is an easy solution?

    I can't import an audio cd to itunes to add to my library. I ran a diagnostics test and it had a red light next to: Unable to access audio cd. I am wondering if anyone else has had this problem and if there is an easy solution?

    Satellite L675-S7113 Specifications (PSK3AU-07C02S)
    Satellite L675-S7113 Support Page
    rwls wrote:...since I got it 3 years ago I've been unable to burn an audio CD from ITunes or Windows media although it worked once after the computer had been shut off for awhile..and didn't find the problem until after my warranty had expired...
    From your statements above, it sounds like you never tried to burn a CD for at least the first year that you owned the laptop, as it had a one year warranty on it. While you might have used it frequently to install software,  play DVDs, Blu-Ray disks, etc, that's unclear from your statements. Nonetheless, it might just be dirty-dusty. So, before deleting-uninstalling any software, and given they're cheap, try a CD-DVD Cleaner Disk first and see if that resolves your problems.
    Let us know what happens. Good luck.
    Mike

  • When I have headphones plugged into my iphone it says warning'' high volume'' and becomes first a red and then plop a number of red pops but it will not be so for someone else I know. My sound will be much lower than anyone else in the music, and when I t

    When I have headphones plugged into my iphone it says warning'' high volume'' and becomes first a red and then plop a number of red pops but it will not be so for someone else I know. My sound will be much lower than anyone else in the music, and when I talk by phone headset

    Hi! I have the same problem when I use my headphones .
    iPhone 4s England, iOS 6.1.2

  • I updated Itunes today to the latest version. Windows 7 64bit. None of my drivers work and get an error when itunes starts, about registry setting for reading and writing dvds and cds missing. Anyone else have the same issue. I downloaded itunes again, re

    I updated Itunes today to the latest version. Windows 7 64bit. None of my drivers work and get an error when itunes starts, about registry setting for reading and writing dvds and cds missing. Anyone else have the same issue. I downloaded itunes again, reinstalled still have same issue.

    I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
    iTunes for Windows: "Registry settings" warning when opening iTunes

  • My Adobe Reader Updater appears to be stuck and is NOT updating.  Any suggestions?

    My Adobe Reader Updater appears to be stuck and is NOT updating.  Any suggestions on how to fix?

    Download and run the Adobe Cleaner to completely remove Reader.
    Download the offline installer here: http://get.adobe.com/reader/enterprise/ and run it.

  • Using Lightroom 4 w/ Windows 7.  Recently started shooting w/ Sony camera .arw files.  Lightroom cannot read the files.  Loaded Adobe converter program onto the computer and this program cannot read the files either.  Any suggestions?

    Using Lightroom 4 w/ Windows 7.  Recently started shooting w/ Sony camera that shoots .arw files.  Lightroom cannot read the files.  Loaded Adobe converter program onto the computer and this program cannot read the files either.  Any suggestions?

    Thnx again for the reply.  The version of Lightroom I have is 4.0  (working w/Windows 7)  This computer and all media files are kept off-line After doing more research, I downloaded DNG Converter 7.1This loaded into a .zip folder, which I am planning to install into the off-line computer andrun.  Where does this folder go?
    And will this set up work with my version of Lightroom?
    What a pain.  Makes me wanna go back to shooting .nef files for all stills
    Thnx

  • HT5113 "Invalid code error" and "can't connect to the iTunes Store." Any suggestions?

    I keep getting an "invalid code error" when trying to preview a course with the enroll code. When I click on the link to the course, I get an error that says "can't connect to the iTunes Store." Any suggestions?
    I tried previewing a test course I made about a year ago. I was able to request access to the course, went into Course Manager and approved it, but hours later it still says awaiting approval on my iPad.
    Any ideas as to what could be going on, aside from a cruel April Fool's joke?
    Thanks.
    David

    How about trying to sign out of your account on the iPad, restart the iPad, sign back into the account and then try again?
    Settings>Store>Apple ID - tap on your ID and sign out - restart - go back - sign in.
    Other than going through the support article - if you haven't already done so - the only other thing I can think of is to reset/reboot the iPad. That can clear the memory and it does help solve a lot of "hinky" issues.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • Aperture and DNG.  Anyone else seeing this?

    I shoot a lot of RAW images and some of them on a camera that is not currently supported by Aperture (Panasonic DMC FZ8). When I convert those RAW images to DNG, Aperture displays them perfectly in the import preview. When I import them to a project, Aperture displays them for a few seconds. Then they disappear only to be replaced by the usual blank red image placeholder and the message "Unsupported Image Format". If the program can display these images for 5 or 10 seconds why not permanently?
    Anyone else seeing this? If so is there a way to manage these images in Aperture? I like the program, but it's difficult using one app for RAW images and another for the rest. Any news (rumors) as to when Apple may be updating the supported camera list?
    Thanks
    Joe

    Aperture only supports DNG from cameras that it supports the RAW file from, so your Panasonic DNGs are not supported. What you are seeing is simply the embedded JPEG that flicks on until Aperture realizes it is not a supported file.

Maybe you are looking for