Red Frames in Playback and Export

After finding out that others have had this problem and found solutions, I expected the solutions to work, but no luck so far.
I am working with HDV 1080i60 footage in Premiere Pro CC 7.2.1 on OS 10.9.1. When I play my footage through the source window (by double-clicking it in the Project window) or on a sequence timeline, I see intermittent red frames - a lot of them. The red frames persist through export, leaving me with no way to edit this footage except to transcode it to a different format - presumably with an encoder other than Adobe Media Encoder.
Adobe, you have posted possible solutions for other people with this problem, but obviously it persists. What's the nex step?

LFedit, my red frames do not appear only on cross dissolves. They appear during normal playback in the source monitor as well as in the program monitor AND in the small preview area in the project window.
I've seen posts about this problem from the end of 2013, but I'm glad to know I'm not the only still experiencing trouble. I've already submitted a bug request to Adobe. Please do the same, LFedit. The more people report it, the more likely Adobe will pay attention.

Similar Messages

  • Premiere CC 7.1 - Red frames in playback and export

    Having some problems after the 7.1 update.
    In a variety of projects, on a variety of footage, we're experiencing random fully red frames (#ff000). Sometimes there are 1-2 frames in a clip, and occaisionally it's 80%-90% of the frames in a clip (this is less frequent). It has never been all of the frames of a clip.
    This happens:
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    Red frames that are visible on a timeline, are sometimes carried through to the export and sometimes not. Sometimes an exported file will display red frames that were not present on the timeline.
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    This has happened to the following types of footage:
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    - .MXF (from C300)
    - ProRes 422 MOV
    - ProRes 4444 MOV with alpha channel
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    - If a clip on a timeline has red frames, force a re-render via a Crop filter or similar
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    - Much (all?) of the footage we've been working with has been on AFP shares via GigE with MTU of 9000
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    - Whether this ever happens when Queueing to media encoder (rather than Exporting from Premiere)
    - Whether changing to a QuickTime Desktop based sequence setting resolves the issue
    Is anyone else experiencing this issue? It's frutstratingly un-testable, since it seems to happen at random. We'll continue to gather data points though and see if we notice any other trends.
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    the error also appears with PRORES 422 files, but only after a certain amount of source data from prores 422 clips is processed / read
    i made a test comp in AE with only one gigantic prores 422 source clip (8000 pixels x 1000 pixels @25fps) and the error first appeared at around 1500 frames read from the source file (equalling a few GB of source read and processed). after the red frames error appears once, the erroneous red frames appear more often but never in the same place when rendering the same comp several times)
    i also made a test comp containing only a few full HD prores 422 clips (1920 x 1080, @25fps), there the error appeared only seldom (but still randomly). so it can be that a broader user base never experiences this erroneous behaviour at all.
    i also made a testcomp containing about 40 full HD prores 422 clips (each 1920 x 1080, scaled down to 10% in size and distributed all over the comp so i can see them all at once). the erroneous red frames appeared within the first rendered frames!! obviously, many qt files had to be open and read in parallel, and so the error appeared from the very beginning of the rendering / export.
    i suspect that the AE / PR applications open a RAM buffer for each open prores source file they need to read, and that this buffers somehow becomes compromised when it overflows and when buffer resize / buffer clear / flush operations take place.
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  • Photoshop choppy 422 Video playback and export

    In CS6, When editing Pro Res 422, Video with single layer plays back fine but with 3 layers playback and export are very choppy.
    I tried merging layers but the video doesn't playback at all. Is there any other settings I could try?
    CS6 memory usage is 100%, sound is turned of in TL. System MacPro -Quad Core Intel Xeon-Processor Speed 3 GHz, Memory 8GB.
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    Thanks Curt.
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    Model Name:          Mac Pro
      Model Identifier:          MacPro2,1
      Processor Name:          Quad-Core Intel Xeon
      Processor Speed:          3 GHz
      Number Of Processors:          2
      Total Number Of Cores:          8
      L2 Cache (per processor):          8 MB
      Memory:          8 GB
      Bus Speed:          1.33 GHz
      Boot ROM Version:          MP21.007F.B08
      SMC Version (system):          1.15f3
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    Now, up until Creative Cloud I was using my trusty old CS2.  That worked fine.
    If you read the internet it's full of people having rendering problems when using CS6 and CC.
    Now, in my understanding, the main difference between me using CS2 and CC is the Adobe software - GPU renderer.
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    Windows 7 64 bit professional
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    Nividia Quadro 3000M.
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    So i have been dealing with red frames for about a year and a half now -
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    Hello Adaptat1on,
    - From the few adobe employee posts i have read, the way to counter this is - import the card while maintaining the structure, then import footage via the Media browser. This should technically handle any bugs.
    With the release of Premiere Pro CC 2014.2 (8.2), we believe we have solved the "red frames" issue with .mxf files.
    If you are working with an earlier version of Premiere Pro or have updated a project file from a previous version of Premiere Pro to 8.2, you might still see them.
    The method of importing these files is correct as you outlined above. Copy the SD card to your HD, then import via the Media Browser.
    I have not tested this yet
    However, this is precisely the right way to import footage coming from a camera's SD card.
    However i already know that sometimes i get mxf files without card structure(director's sometimes create their bins at the Mac OS X Finder level).
    I would communicate with your colleagues and inform them of how you would like your footage prepared. You should state that you will be saving them money by doing so as you won't have to troubleshoot red frames issues which could still occur with raw .mxf files even in 8.2. Tell them turn around time will be faster, as well. They will listen to you when you speak their language (saving them time and money gets their attention quickly).
    Im hoping adobe fixes this issue ASAP - i undestand that red frames are only an indicator of a bigger problem
    All our fixes are in 8.2. Please create new projects in version 8.2, ingest the footage correctly, and you should have no trouble with red frames. If you do, please file a bug report and send me a PM.
    This problem is making me consider converting all my footage to prores before import, thus turning my premiere pro cc in FCP 7.
    That's certainly an alternative, but I'd try the method previously outlined before doing anything rash like transcoding. That said, certain cameras produce beautiful pictures but create files which perform poorly in Premiere Pro. I'm most frequently tempted to transcode Canon footage, as that gives my Mac Book Pro the most trouble.
    Hope this info helps.
    Thanks,
    Kevin

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