Red LED flashes continuously

I have the BlackBerry Bold 9650, it's a CPO purchased a year ago, used off and on till June, and has been my primary phone since June. Up to now it's been fine, and I've gradually added apps and goodies... Anyway, the last couple of days, it seems when I get a phone call my LED will flash red, endlessly. I cannot find a way to get it to stop short of pulling the battery, and my battery depletes quickly if I don't do this. **additional info - the touchpad becomes very sluggish as well, once I receive a phone call after a battery pull. This is getting to be a bit more than an annoyance, having to pull the battery after every phone call.
There have been numerous app updates the last couple of days too, and one was for BeBuzz, so I'm thinking maybe that's the culprit. It seems to be working normally though (the customized lights for contacts I have set do work) and I've gone through settings and don't see what it could be.
Anyone else have any ideas? Or a simpler/faster way to get that red LED to stop flashing? I checked all messages, emails, missed calls, etc and I cannot figure out what is making the LED blink so I can shut it off!!

MarquiaF_VZW wrote:
Hi SuzyQ! I'm used to you resolving everyone else's issues, (LOL, yeah, me too!) so I'll be more than happy to help you with your Blackberry. First, I just want to make sure you have the latest software version on your Bold, which was released 1/10. I believe that update was for the 9930 - I've got the 9650. I am running OS 6.0 and it says my software is up to date. If not, here are some options to manually download the update and also a list of the benefits of the update. If you do have the update already, do you notice this starting afterwards?
Do you have any missed calls, voicemails or new emails when this happens? No, I check all of those and cannot find anything I haven't opened or checked! That's the frustrating part - not knowing why that light is flashing so I can turn it off. Try removing BeBuzz to see if the LED is still flashing and keypad sluggish after receiving calls. I may just have to do that, though I'm using the paid version - I'll back up all my contacts first because I do NOT want to have to set them all up again. I don't get a lot of phone calls - mostly text and email, but it's annoying when it happens.
I have not seen any other reports of this issue. If the issue is still occurring after updating software and removing BeBuzz, then I suggest backing up the phone and completing a security wipe on the Blackberry. Would really rather not go there if I don't have to! Make sure to test making and receiving calls before restoring your data, to make sure no corrupt data is restored. I would recommend backing up just the important info like contacts, calendar, emails, etc.
MarquiaF_VZW
Follow us on Twitter @VZWSupport
Thanks for the response Marquia - I was just thinking it hasn't happened today, but then, I haven't gotten a phone call today either. So it may still be an issue. I think I'll wait a few more days and see if it continues to happen or if it was just a weird glitch. I really am enjoying the Bold, and this is really the first problem I've come up against! I'll let you know when / if it gets resolved and what works or doesn't work.

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urumilton wrote:
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No, I know that. What I'm specifically talking about is .....
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