Red light flashing & phone won't power

So I have a Q5 with a simmilar problem lights is blinking in the pattern; 3blinks, 2blinks, 1 blink.  went to pull the battery but there is a big tag on it that says "DO NOT PULL THE BATTERY OR YOU VOID THE WARRANTY". Any hints or am I taking this thing in for a fix?

Hi and Welcome to the Community!
The Q5 indeed has a non-removable battery...so that sticker is authoritative. For such devices, the substitute method is to hold the Up/Down volume keys until the device either shuts down or begins a normal reboot.
You can try to reload the OS and see if that can succeed...either via LINK or (more forcefully) via AutoLoader.
Otherwise, going "in for a fix" might be what you need to do.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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    Occam's Razor nearly always applies when troubleshooting technology issues!
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    Occam's Razor nearly always applies when troubleshooting technology issues!
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    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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