Red Light To Dead iPod

My friend's iPod shffle turned red when it was turned on. It was shut off and turned back on and then the light was green and worked fine. 20 min. later while playing a song it completely died and refused to turn on. They have tried a restore and they have the current software. It was purchased 3 months ago. This happened with their last shuffle (same symptoms same ipod)(a 2nd gen 1gb) after a year. Is there a way to fix this? Or do they need a new shuffle?

Based on what you described I would first say a battery charging issue (from status lights in the manual). A problem charging could be related to a number of issues such as bad battery pack, bad dock connection, bad cable, etc.
I just fixed a 2nd gen Shuffle for a friend. At power on it displayed red light then wouldn't power up. When attempting to connect to the computer it would not show up in iTunes. When I tested the unit and dock I found the jack on the dock was damaged.

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  • Hi guys well huge issue my Ipod 4th generation shuffle died and I tried to chrge it I plugged it into the USB port and the red light came on and after 5 seconds  turned off the whole Ipod is dead and I've tried in wall chargers as well that doesn't charge

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    Re: how to resurrect a dead shuffle? 
    Nov 5, 2008 4:42 AM (in response to Ipod shuffle 1GB)
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    Hello,
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    I have iPod Shuffle 4th gen. I have it for one year. When I today tried to charge it, after connected to my PC (in the right USB port) I heard sound of connecting device but in Windows in My Computer nothing happened. On the iPod the diode emitted the red light for 5 seconds and then turned off. I have iTunes and iTunes doesn't recognize the iPod too.
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    http://support.apple.com/en-us/HT1510
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  • Ipod shuffle 4th generation device not shown on itunes, not charging. Seeing red light when connecting to USB charger for a few seconds, then nothing. How to fix this?

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    Instead of "charger," you should call it the "USB cable" to avoid confusion.  When started reading your post, I was thinking, how can your son break a USB power adapter (the "charger" that plugs into a wall socket) by biting it...
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    http://support.apple.com/kb/TS3572
    If you tried both of those cables, it would be unlikely that you got two faulty cables in one package.  If a new USB device has been added to the computer between the time it worked with the old cable and now, there could be a problem on the USB bus (such as not enough power or a device conflict). 
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    http://support.apple.com/kb/ht1655
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    Did this shuffle previously work with this computer, and does not now for some reason?  Or is this the first time you are using this shuffle with this computer?
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  • My 2nd generation Ipod red light stays on

    I got a 2nd Generation Ipod Shuffle, and it was fantastic up until now.
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    I got a 2nd Generation Ipod Shuffle, and it was
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    IF you have an Apple Store within reasonable distance take it there for a replacement OR contact Apple:
    http://www.apple.com/support/contact/

  • Playbook is dead with a blinking red light

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