Red line on new IPAD AIR

I am seeing a RED line across the new IPAD AIR. I have done all sorts of RESET suggested by apple site but no luck........

If the above doesn't work:
Try restore iPad
http://support.apple.com/kb/ht1414

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I love a game name Magic line on the first generation IPAD but now I can not download this Magic line on the app store for my new iPad Air. How can I transfer the game on OLD IPAD to my New IPAD Air ??

I have a game name MAGIC LINE on my first generation IPAD which I can not find on APP store now. How can I transfer that game to my new IPAD AIR ??

You don't say which store you are looking in but I found this in the US store: https://itunes.apple.com/us/app/magic-line/id410551094?mt=8

I have a line across the screen of my new ipad air

I got an Ipad air for Christmas and I have noticed a thin blue line across the bottom of the screen about an inch from the bottom. Has anybody else got this.

I had exactly the same problem with my brand new iPad Air a month or so ago. I searched through these posts to see if anyone had the same problem, and found that a few people did. After seeing that it appeared to be a legitimate defect, I took it back to the Apple Store. The guy there just smiled and said "watch this"....he pulled the screen protector back, and poof, the line was gone from the iPad! Turns out that he had seen the same problem more than once at his store. Seems as though certain screen protectors can get those thin lines burned into them. Neither of us knows why, but that's what the problem was for mine. I sent an email to the screen protector manufacturer (mine was a Zagg) and the only response I got was that it must have been caused by direct sunlight "or something". They sent me a new protector, and so far all is still fine....we'll see if it happens again!

HT4211 Why can't I get the cam on yahoo messenger to work on new iPad Air. All I get is series of green lines. , have reset iPad, reinstalled the app.

How to get cam to work on new iPad Air, when using YAHOO MESSENGER.

How to get cam to work on new iPad Air, when using YAHOO MESSENGER.

HT2589 My new ipad air will not download apps or ask for my itunes account info when I do try to download or purchase an app.

Just added the new ipad air to my itunes account. When I go to purchase or download apps it will not ask for my itunes account info, a grey box appears on my main screen with "waiting" under it and in the "app store" it will show the app that i chose with a constant spinning circle. Any ideas?

The iCloud account has nothing to do with downloading apps over wireless, but if you do not have an iCloud account you can delete that account information if you want to do so. Do you have other use of WiFi with the iPad? It is connecting and working correctly for email and such?
You could try going to Settings > General > Reset > Reset Network Settings and then re-select the WiFi network and enter the password again...then do a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears.
All of that may clear problems of a minor nature.

I'm 51 years old and recently retired. I have a new IPad Air. Which MacBook should I buy to go with it? I don't understand flash storage. It feels like I would have a bunch of flash drives to keep up with. Help an old lady out!!!

I'm 51 years old and recently retired. I have a new IPad Air. Which MacBook should I buy to go with it? I don't understand flash storage. It feels like I would have a bunch of flash drives to keep up with. Help an old lady out!!!

Depends on how you want to use it. Flash storage on the newer macbook and macbook air are built in. A macbook air is the most light weight and a very good machine. It will do all you want it to do unless you are running some very intensive programs. If you go to the apple store on line you can compare the different macbook pro" and macbook Air's.

I have a new Ipad air. I have synced it to my PC before. This time I get an error message saying iTunes could not connect to the iPad because the device time out - what do I do?

I have a new Ipad air. I have synced it to my PC before. This time I get an error message saying iTunes could not connect to the iPad because the device time out - what do I do?

Quit iTunes, restart your computer, reset the iPad and try again.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

TS3274 I purchesed a new Ipad Air on the 23rd Jan, I have been travelling so not given it much use compared wit the old one but I noticed the battery was running down even though it was in sleep mode. Lat night it was on 58% charge, this morning i had a l

I have a new Ipad Air and have noticed everytime I open the screen the charge has reduced. over night it dropped from 58% to below 10 with a low battery warning.
The screen was asleep, cellular switched off, Bluetooth on for the keyboard. all setting infact the same as my last model which performed excellently.
Anyone know why its losing its charge so quickly. it also sems very slow to recharge also, in one hr its gained a 12% charge.

Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
http://support.apple.com/kb/TS2802
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
iOS 7 Battery Life Draining Too Fast? It’s Easy to Fix
http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
iPad: Charging the battery
http://support.apple.com/kb/HT4060
Best Practices for iPad Battery Charging
http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
To Extend a Device’s Battery Life, Get to Know It Better
http://tinyurl.com/b67c7xz
iPad Battery Replacement
http://www.apple.com/batteries/replacements.html
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
 Cheers, Tom

HT203977 My new IPad Air 2 will not let me send text messages to non Apple devices. What can I do to fix this problem?

I have a brand new IPad Air 2. My operating system is 8.2. I am not able to send iMessages (texts) to non Apple devices. When I attempt to, the name is in red not green. What can I do to fix this?

An iPad is not capable of natively sending an SMS or MMS messages. Those services require a cellular voice channel connection, and a data tablet is only capable of a cellular data channel connection, not a voice channel connection.
If you have an iPhone, under the settings on the iPhone you can enable forwarding with your iPad - where the iPhone actually sends and receives the SMS texts and shares them with your iPad.
Otherwise, you will need to use an app and internet service like the telegram messaging app. Or you can send emails to the persons cell phone via their carriers texting gateway (e.g. [email protected] if they use AT&T in the USA).
iMessages between iOS apps are separate from SMS texts as iMessages use Apples internet service and equipment. But the SMS protocol crams a short text message into the residual bandwidth of a cellular phones voice channel and cannot be sent over a cellular data connection.

Dead Pixel on my Brand New iPad Air

Just unwrapped my new iPad Air and immediately saw a straight line of dead pixels across the screen. How dissapointing and annoying. What should I do? Bought it online on Nov 4th thorugh Apple Store Singapore. Please help.

These things happen, even to Apple. Contact Apple Support for a replacement. http://support.apple.com/kb/HE57

HT201412 I have a new iPad Air and it is asking for my Passcode which I thought i knew but it is not turning on with the code I thought I entered?

I have a new iPad Air and it is asking for my Passcode which I thought I knew , but it is not turning on with the code I tought I had entered?

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

Just got my new iPad Air and noticed that the screen calibration is off. For example if I select the circle to place something there I have to select outside of the circle to make it happen. I did not have this issue on my previous iPad.

Just got my new iPad Air and noticed that the screen calibration is off. For example if I select the circle to place something there I have to select outside of the circle to make it happen. I did not have this issue on my previous iPad.

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
If no fix, Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
 Cheers, Tom

My new iPad air won't receive emails

I got a new ipad air a few days ago and i have set up my yahoo as well as gmail account on the mail app. the problem is that my gmail recives and sends mails for the app perfectly but my yahoo account wont recive my inbox mails! it is not an authentication or a wifi error as i can sent mails and view drafts and sent mails through the yahoo account in the mail app. but when ever i try to refresh the inbox it says checking and the downloading 1of 50 mails and the suddenly it says updated just now but there is NO mail in the inbox!Please HELP!

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694http://support.apple.com/kb/ht1694
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.htmlhttp://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.htmlhttp://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621http://support.apple.com/kb/ts2621
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

TS3899 Cannot send email with new iPad air. Works fine with old iPad and iPhone.

Cannot send email with new iPad air. Works fine with old iPad and iPhone. I have deleted account and reinstalled.

Thanks. I got the problem fixed. Spent time with the Apple folks and was kicked up to a senior advisor. It seems the problem was with my internet provider - Tmie Warner. Remember I could use the old ipad and the iphone to send mail. I checked all the specifics between the three units. It seems that TW is changing over from the RR.com to TWC.com. Since the new ipad air was just set up, it fell under the new TWC mail specifics.

I just got a new iPad air and also own an iPhone 5. I'm receiving most of my text messages on the iPhone, but some but not all are also showing up on my iPad. I don't want them on my iPad, any suggestions on how to get them to stop showing up n my iPad?

I just got a new iPad air and also own an iPhone 5. I'm receiving most of my text messages on the iPhone, but some are now also showing up on my iPad. I don't want them on my iPad, any suggestions on how to get them to stop showing up n my iPad?

Go to settings>messages>send and receive at>you can be reached by iMessages at> Uncheck your phone number and you can select your Apple ID emal address if you want to use that for messages.

Red line on new IPAD AIR

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