RED media files won't reconnect, no error message
I have a large project that I have been editing for awhile now, off an external HD. Recently, I had to move the project to another computer and another drive but I am having problems reconnecting the media in FCP. I have used both the search and locate functions and both times, nothing happens, not even any kind of error message. At best, sometimes that annoying little alert sound will chime, but that's it.
It should be noted that most of the files on the new drive have been created from back-ups, but still, the actual media files, both R3D files and proxies names have remained unchanged. Please help, I need to get this figured out ASAP!
fcp has always been a little wonky regarding reconnecting media. The most fullproof method is to recreate the drive name and folder structure of the original media so that fcp finds the media without needing to reconnect.
If you don't know the original folder structure, you can usually figure it out by calling up the clip settings and seeing where it says the "source" is.
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Comprssor won't start. Error message at startup is "Compressor quit unexpectedly"
I have Compressor v4 and it won't start. Error message at every startup is "Compressor quit unexpectedly" See below
I'm on a Mac Pro
Running Lion 10.7.4
Processor 2 x 3 GHz Quad-Core Intel Xeon
Ram 4 GB 800 MHz DDR2 FB-DIMM
I also have the previous version of FCP Studio installed, which has the older version of compressor, which runs fine. ( Could there be an incompatibility?)
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I've created a new user on my mac, loged in and compressor still won't start.
I've repaird premissions.
I've run the 3rd party Compressor Repair app.
Any one have an idea what I can do to get this to work?
Process:
Compressor [3998]
Path:
/Applications/Compressor.app/Contents/MacOS/Compressor
Identifier:
com.apple.Compressor
Version:
4.0.4 (200703)
Build Info:
Compressor-20070003091000000~1
App Item ID:
424390742
App External ID: 8007634
Code Type:
X86 (Native)
Parent Process: launchd [153]
Date/Time:
2012-08-10 10:47:59.192 -0700
OS Version:
Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report:
122828 sec
Crashes Since Last Report:
91
Per-App Interval Since Last Report: 57 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID:
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000001433b140
VM Regions Near 0x1433b140:
__TEXT
0000000014263000-0000000014334000 [ 836K] r-x/rwx SM=COW /Library/Application Support/3ivx/*.dylib
--> __DATA
0000000014334000-000000001436f000 [ 236K] rw-/rwx SM=COW /Library/Application Support/3ivx/*.dylib
__DATA
000000001436f000-000000001438f000 [ 128K] rw-/rwx SM=PRV /Library/Application Support/3ivx/*.dylib
Application Specific Information:
objc[3998]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 ???
0x1433b140 get_feature_flags + 0
1 lib3ivxEnc.dylib
0x142b8f38 InitHooks + 5088
2 lib3ivxEnc.dylib
0x142bad4e InitThrivex + 68
3 lib3ivxEnc.dylib
0x142cebdc l3_init + 11
4 com.3ivx.videocodec
0x1424756d ThrivXCDOpen + 676
5 com.apple.CoreServices.CarbonCore
0x94b29334 callComponentStorage_44 + 25
6 com.apple.CoreServices.CarbonCore
0x94bd843d _ZL38CallComponentFunctionCommonWithStoragePPcP19ComponentParametersPFlvEm + 45
7 com.apple.CoreServices.CarbonCore
0x94bd847d CallComponentFunctionWithStorageProcInfo + 30
8 com.3ivx.videocodec
0x14246d5e ThrivXCDComponentDispatch + 173
9 com.apple.CoreServices.CarbonCore
0x94b4e415 CallComponent + 223
10 com.apple.CoreServices.CarbonCore
0x94b4e45e CallComponentDispatch + 29
11 com.apple.CoreServices.CarbonCore
0x94bba7cb CallComponentOpen + 43
12 com.apple.CoreServices.CarbonCore
0x94b4d0d4 OpenAComponent + 426
13 com.apple.CoreServices.CarbonCore
0x94b4d154 OpenComponent + 24
14 com.apple.CoreServices.CarbonCore
0x94b4e39c CallComponent + 102
15 com.apple.CoreServices.CarbonCore
0x94b4e45e CallComponentDispatch + 29
16 com.apple.CoreServices.CarbonCore
0x94bba655 CallComponentGetPublicResource + 57
17 com.apple.QuickTime
0x9b151307 cchaMissing + 329
18 com.apple.CoreServices.CarbonCore
0x94b4db71 GetComponentPublicResourceList + 691
19 com.apple.QuickTime
0x9b1506ff startUsingCachedCodecCharacterizations + 263
20 com.apple.QuickTime
0x9b1501c0 FindBestChain + 30
21 com.apple.QuickTime
0x9b14efe2 ICMSequenceGetChain + 504
22 com.apple.QuickTime
0x9b1497c3 DoBandedDecompress + 5416
23 com.apple.QuickTime
0x9b148092 ICMAction + 2500
24 com.apple.QuickTime
0x9b1474e6 ICMDeviceLoop + 4098
25 com.apple.QuickTime
0x9b145a1f DecompressSequenceBeginPrivate2 + 1258
26 com.apple.QuickTime
0x9b190a89 DecompressSequenceBeginS + 127
27 com.apple.QuickTimeComponents.component
0x9108661f 0x90a7f000 + 6321695
28 com.apple.QuickTimeComponents.component
0x91086be4 0x90a7f000 + 6323172
29 com.apple.QuickTimeComponents.component
0x9108890e 0x90a7f000 + 6330638
30 com.apple.QuickTimeComponents.component
0x9108b2d7 0x90a7f000 + 6341335
31 com.apple.QuickTimeComponents.component
0x9107e2bb 0x90a7f000 + 6288059
32 com.apple.CoreServices.CarbonCore
0x94b29821 callComponentStorage_44444 + 47
33 com.apple.CoreServices.CarbonCore
0x94bd843d _ZL38CallComponentFunctionCommonWithStoragePPcP19ComponentParametersPFlvEm + 45
34 com.apple.CoreServices.CarbonCore
0x94bd847d CallComponentFunctionWithStorageProcInfo + 30
35 com.apple.QuickTimeComponents.component
0x9107bb82 Video2ComponentDispatch + 95
36 com.apple.CoreServices.CarbonCore
0x94b4e415 CallComponent + 223
37 com.apple.CoreServices.CarbonCore
0x94b4e45e CallComponentDispatch + 29
38 com.apple.QuickTime
0x9b18f3d4 MediaMoviesTask + 61
39 com.apple.QuickTime
0x9b18e514 TaskMovie_priv + 3712
40 com.apple.QuickTime
0x9b19c2ed MoviesTask_priv + 91
41 com.apple.Compressor
0x0002076d 0x1000 + 128877
42 com.apple.Compressor
0x0000c110 0x1000 + 45328
43 com.apple.Compressor
0x0000c918 0x1000 + 47384
44 com.apple.Compressor
0x0000c9e9 0x1000 + 47593
45 com.apple.Compressor
0x0000ce06 0x1000 + 48646
46 com.apple.prokit
0x004f3756 -[MKOldViewModule _moduleViewWasInstalled:] + 43
47 com.apple.prokit
0x004f3723 -[MKOldViewModule viewWasInstalled] + 172
48 com.apple.prokit
0x004faa54 -[MKOldWindowModule module:didAddSubmodule:] + 107
49 com.apple.prokit
0x004f406c -[MKOldViewModule _module:didAddSubmodule:] + 50
50 com.apple.prokit
0x004f7626 -[MKOldViewModule insertSubmodule:atIndex:] + 364
51 com.apple.prokit
0x004f637e -[MKOldViewModule configureSubmodules:] + 374
52 com.apple.prokit
0x004f47be -[MKOldViewModule applyLayoutDictionary:] + 367
53 com.apple.prokit
0x004fa87c -[MKOldWindowModule applyLayoutDictionary:] + 57
54 com.apple.prokit
0x003e185b -[NSProWindowModule applyLayoutDictionary:] + 57
55 com.apple.prokit
0x00503741 -[MKOldModuleLayoutManager applyModuleLayout:] + 822
56 com.apple.prokit
0x005056be -[MKOldModuleLayoutManager applyLayout:] + 742
57 com.apple.prokit
0x003e2da8 -[NSProDocument makeWindowControllers] + 80
58 com.apple.prokit
0x003e3c3e -[NSProDocumentController addDocument:] + 829
59 com.apple.AppKit
0x980010e3 -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 360
60 com.apple.Compressor
0x0003353c 0x1000 + 206140
61 com.apple.Compressor
0x00035547 0x1000 + 214343
62 com.apple.AppKit
0x97e08753 -[NSApplication _doOpenUntitled] + 378
63 com.apple.AppKit
0x97e085d2 __-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke_2 + 36
64 com.apple.AppKit
0x97e0806b -[NSApplication _whenReopeningIsAllowedDo:] + 162
65 com.apple.AppKit
0x97e0827f __-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke_1 + 249
66 com.apple.AppKit
0x97e0817f __-[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:]_block_invoke_2 + 126
67 com.apple.AppKit
0x97e0806b -[NSApplication _whenReopeningIsAllowedDo:] + 162
68 com.apple.AppKit
0x97e07d68 -[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:] + 717
69 com.apple.AppKit
0x97e077f0 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 300
70 com.apple.AppKit
0x97e076bb -[NSApplication(NSAppleEventHandling) _reopenWindowsIfNecessaryWithAppleEvent:completionHandler:] + 260
71 com.apple.AppKit
0x97e0759e -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 259
72 com.apple.AppKit
0x97e072c6 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 377
73 com.apple.CoreFoundation
0x9600c1c8 -[NSObject performSelector:withObject:withObject:] + 72
74 com.apple.Foundation
0x974f70c2 __-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_1 + 121
75 com.apple.Foundation
0x974f5e75 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 476
76 com.apple.Foundation
0x974f5c49 _NSAppleEventManagerGenericHandler + 234
77 com.apple.AE
0x92762045 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 202
78 com.apple.AE
0x9274bb67 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 43
79 com.apple.AE
0x9274ba54 aeProcessAppleEvent + 253
80 com.apple.HIToolbox
0x905e1c66 AEProcessAppleEvent + 103
81 com.apple.AppKit
0x97e04347 _DPSNextEvent + 1301
82 com.apple.AppKit
0x97e03942 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113
83 com.apple.AppKit
0x97dffcb1 -[NSApplication run] + 911
84 com.apple.prokit
0x0035742b NSProApplicationMain + 439
85 com.apple.Compressor
0x00003920 0x1000 + 10528
86 com.apple.Compressor
0x000026c5 0x1000 + 5829
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x9b4e090a kevent + 10
1 libdispatch.dylib
0x9471fe10 _dispatch_mgr_invoke + 969
2 libdispatch.dylib
0x9471e85f _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib
0x9b4e002e __workq_kernreturn + 10
1 libsystem_c.dylib
0x95cf4ccf _pthread_wqthread + 773
2 libsystem_c.dylib
0x95cf66fe start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib
0x9b4e002e __workq_kernreturn + 10
1 libsystem_c.dylib
0x95cf4ccf _pthread_wqthread + 773
2 libsystem_c.dylib
0x95cf66fe start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib
0x9b4e002e __workq_kernreturn + 10
1 libsystem_c.dylib
0x95cf4ccf _pthread_wqthread + 773
2 libsystem_c.dylib
0x95cf66fe start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib
0x9b4ddc22 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9b4dd1f6 mach_msg + 70
2 com.apple.CoreFoundation
0x95fa09da __CFRunLoopServiceMachPort + 170
3 com.apple.CoreFoundation
0x95fa9b04 __CFRunLoopRun + 1428
4 com.apple.CoreFoundation
0x95fa91dc CFRunLoopRunSpecific + 332
5 com.apple.CoreFoundation
0x95fb9f01 CFRunLoopRun + 129
6 com.apple.qmaster.do
0x00ec3721 swamp::CRAdReceiver2::ReceivingThread::runOnce() + 203
7 com.apple.AECore
0x000b2a54 aecore::CThread::runThread() + 36
8 com.apple.AECore
0x000b06ec threadProc(void*) + 17
9 libsystem_c.dylib
0x95cf2ed9 _pthread_start + 335
10 libsystem_c.dylib
0x95cf66de thread_start + 34
Thread 6:: com.apple.CFSocket.private
0 libsystem_kernel.dylib
0x9b4dfb42 __select + 10
1 com.apple.CoreFoundation
0x95ff7e15 __CFSocketManager + 1557
2 libsystem_c.dylib
0x95cf2ed9 _pthread_start + 335
3 libsystem_c.dylib
0x95cf66de thread_start + 34
Thread 7:
0 libsystem_kernel.dylib
0x9b4e002e __workq_kernreturn + 10
1 libsystem_c.dylib
0x95cf4ccf _pthread_wqthread + 773
2 libsystem_c.dylib
0x95cf66fe start_wqthread + 30
Thread 8:
0 libsystem_kernel.dylib
0x9b4e002e __workq_kernreturn + 10
1 libsystem_c.dylib
0x95cf4ccf _pthread_wqthread + 773
2 libsystem_c.dylib
0x95cf66fe start_wqthread + 30
Thread 9:
0 libsystem_kernel.dylib
0x9b4ddc22 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9b4dd1f6 mach_msg + 70
2 com.apple.CoreFoundation
0x95fa09da __CFRunLoopServiceMachPort + 170
3 com.apple.CoreFoundation
0x95fa9b04 __CFRunLoopRun + 1428
4 com.apple.CoreFoundation
0x95fa91dc CFRunLoopRunSpecific + 332
5 com.apple.CoreFoundation
0x95fb9f01 CFRunLoopRun + 129
6 com.apple.DiscRecording
0x9091a0be DRWorkLoop::WorkLoop() + 274
7 com.apple.DiscRecording
0x90919f95 DRWorkLoop::WorkLoopEntry(DRWorkLoop*) + 17
8 com.apple.DiscRecording
0x90919d04 DRThreadObject::StartRoutine(DRThreadObject*) + 142
9 com.apple.DiscRecording
0x90919c75 DRThreadObject::SymbolRoutine(DRThreadObject*) + 17
10 libsystem_c.dylib
0x95cf2ed9 _pthread_start + 335
11 libsystem_c.dylib
0x95cf66de thread_start + 34
Thread 10:
0 libsystem_kernel.dylib
0x9b4df83e __psynch_cvwait + 10
1 libsystem_c.dylib
0x95cf6e78 _pthread_cond_wait + 914
2 libsystem_c.dylib
0x95cf6f7b pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore
0x94b253a7 TSWaitOnConditionTimedRelative + 178
4 com.apple.CoreServices.CarbonCore
0x94b2511d TSWaitOnSemaphoreCommon + 490
5 com.apple.CoreServices.CarbonCore
0x94b24f2e TSWaitOnSemaphoreRelative + 24
6 com.apple.QuickTimeComponents.component
0x9106b516 0x90a7f000 + 6210838
7 libsystem_c.dylib
0x95cf2ed9 _pthread_start + 335
8 libsystem_c.dylib
0x95cf66de thread_start + 34
Thread 11:: com.apple.audio.IOThread.client
0 libsystem_kernel.dylib
0x9b4ddc22 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9b4dd1f6 mach_msg + 70
2 com.apple.audio.CoreAudio
0x9aec89fe HALB_MachPort::SendMessageWithReply(unsigned int, unsigned int, unsigned long, unsigned long, mach_msg_header_t*, unsigned int) + 122
3 com.apple.audio.CoreAudio
0x9aec8a6a HALB_MachPort::SendSimpleMessageWithSimpleReply(unsigned int, unsigned int, int, int&, unsigned int) + 60
4 com.apple.audio.CoreAudio
0x9aec0e5f HALC_ProxyIOContext::IOWorkLoop() + 1145
5 com.apple.audio.CoreAudio
0x9aec0926 HALC_ProxyIOContext::IOThreadEntry(void*) + 136
6 com.apple.audio.CoreAudio
0x9aec0898 __HALC_ProxyIOContext_block_invoke_6 + 20
7 com.apple.audio.CoreAudio
0x9aec081d HALB_IOThread::Entry(void*) + 69
8 libsystem_c.dylib
0x95cf2ed9 _pthread_start + 335
9 libsystem_c.dylib
0x95cf66de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x142a13d4 ebx: 0x142cdff3 ecx: 0x1432e120 edx: 0x14270a93
edi: 0x1437cb00 esi: 0x1437cb00 ebp: 0xbfffd828 esp: 0xbfffd7fc
ss: 0x00000023 efl: 0x00010286 eip: 0x1433b140 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x1433b140
Logical CPU: 3
Binary Images:
0x1000 -
0x75ff7 com.apple.Compressor (4.0.4 - 200703) <9F2309FD-3D92-3534-9A1E-E194E9C2FF36> /Applications/Compressor.app/Contents/MacOS/Compressor
0x98000 - 0x213fe7 com.apple.AECore (4.0.3 - 303) <78B8FAEF-26F9-3377-B030-23FB1A5BB56E> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/AECore.framework/Versions/A/AECore
0x294000 - 0x2e7ff7 com.apple.qmaster.SwampCore (4.0.3 - 303) <6BF9AD78-5727-3166-9390-2DAF010D4210> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Qmaster.framework/Versions/A/Frameworks/SwampCore.framework/V ersions/A/SwampCore
0x311000 - 0x31fffb com.apple.compressor.MediaServerAPI (4.0.3 - 4.0.3) <280D248C-2AFD-3173-A669-6BCE7C2594F4> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/MediaServerAPI.framework/Versions/A/MediaServerAPI
0x32e000 - 0x32efff com.apple.compressor.stomp (4.0.3 - 4.0.3) <77FB9960-1B79-3EB0-BD55-4E7325EAABC2> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Compressor.framework/Versions/A/Compressor
0x331000 - 0x331fff com.apple.qmaster.swamp (4.0.3 - 4.0.3) <E3F5BB48-6553-361A-803A-4026384A31F1> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Qmaster.framework/Versions/A/Qmaster
0x334000 - 0x55cff7 com.apple.prokit (7.2.2 - 1817) <CB7DEEA0-A70C-397B-87B6-6787DACEDAB1> /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit
0x669000 - 0x6a6fff com.apple.vmutils (4.2.1 - 107) <43B3BFA5-8362-3EBD-B44B-32DCE9885082> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x6c0000 - 0x701ff3 com.apple.compressor.ImageProcessing (4.0.3 - 4.0.3) <8C3B8290-0053-3187-8718-1591B55E789E> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Compressor.framework/Versions/A/Frameworks/ImageProcessing.fr amework/Versions/A/ImageProcessing
0x721000 - 0x72dffb com.apple.compressor.StompUtil (4.0.3 - 4.0.3) <8FF452FF-2E5D-3735-BADF-E7A9750AE69A> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Compressor.framework/Versions/A/Frameworks/StompUtil.framewor k/Versions/A/StompUtil
0x739000 - 0x859fff com.apple.compressor.StompTypes (4.0.3.1 - 20070.3.91) <69C4CB01-B6ED-34A7-A59D-CBACD9E58865> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Compressor.framework/Versions/A/Frameworks/StompTypes.framewo rk/Versions/A/StompTypes
0x8d5000 - 0x8dcff3 com.apple.compressor.FilterUI (4.0.3 - 4.0.3) <720CFE97-4FD9-3C04-8978-FDCEE5BE41D0> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Compressor.framework/Versions/A/Frameworks/FilterUI.framework /Versions/A/FilterUI
0x8e3000 - 0xa34ff3 com.apple.compressor.transcoding (4.0.3 - 4.0.3) <B316543E-EF8D-3B90-9245-9C7FB786E498> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Compressor.framework/Versions/A/Frameworks/Transcoding.framew ork/Versions/A/Transcoding
0xb10000 - 0xbfbfff com.apple.compressor.StompUI (4.0.3 - 4.0.3) <F2EB6697-8FF7-324D-B110-D0B1FB94D9D4> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Compressor.framework/Versions/A/Frameworks/StompUI.framework/ Versions/A/StompUI
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0x92aa1000 - 0x92b84ff7 libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <BD913D3B-388D-33AE-AA5E-4810C743C28F> /usr/lib/libcrypto.0.9.8.dylib
0x92b85000 - 0x92bb3ff7 com.apple.DictionaryServices (1.2.1 - 158.2) <DA16A8B2-F359-345A-BAF7-8E6A5A0741A1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x92bb4000 - 0x92bdffff com.apple.GSS (2.2 - 2.0) <2C468B23-FA87-30B5-B9A6-8C5D1373AA30> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x92be0000 - 0x92c1efff libRIP.A.dylib (600.0.0 - compatibility 64.0.0) <19174EC0-DE0F-38EA-B5F3-7580E84677DD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x92c1f000 - 0x92c2aff3 libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <EDA0F56F-CB2C-30BB-940D-C6A25B73C717> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x92c2b000 - 0x92c5fff8 libssl.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <567E922C-E64F-321B-9A47-6B18BF481625> /usr/lib/libssl.0.9.8.dylib
0x92c6c000 - 0x92c7afff com.apple.opengl (1.7.7 - 1.7.7) <2D362F15-5EA6-37B6-9BCB-58F2C599ACDA> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x92c96000 - 0x92c9fff3 com.apple.CommonAuth (2.2 - 2.0) <C3FD6EC2-8EB3-38FB-BBB7-05009CA49024> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x92ca0000 - 0x92d78ff6 com.apple.QuickLookUIFramework (3.2 - 500.16) <1598FDEB-8F90-3D42-AAA1-CD227F3C16BF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x9360d000 - 0x93648fff com.apple.bom (11.0 - 183) <39257FE6-8B23-39B6-9528-57184104A98F> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x9367d000 - 0x9376dff1 libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <9E5F86A3-8405-3774-9E0C-3A074273C96D> /usr/lib/libiconv.2.dylib
0x93e16000 - 0x93e17ff4 libremovefile.dylib (21.1.0 - compatibility 1.0.0) <6DE3FDC7-0BE0-3791-B6F5-C15422A8AFB8> /usr/lib/system/libremovefile.dylib
0x93e18000 - 0x93e87fff com.apple.Heimdal (2.2 - 2.0) <2E1B8779-36D4-3C62-A67E-0034D77D7707> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x93e9c000 - 0x93ea5fff libc++abi.dylib (14.0.0 - compatibility 1.0.0) <FEB5330E-AD5D-37A0-8AB2-0820F311A2C8> /usr/lib/libc++abi.dylib
0x94350000 - 0x9436cffc libPng.dylib (??? - ???) <75F41C08-E187-354C-8115-79387F57FC2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x9436d000 - 0x943eaffe com.apple.PDFKit (2.6.3 - 2.6.3) <780A5EE1-48CB-3B80-BBDF-1081512BA0DC> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x943eb000 - 0x94478ff7 com.apple.CoreText (220.20.0 - ???) <0C3EDD4F-6112-353A-8A3A-8D630182C22A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x9448f000 - 0x94491ffb libRadiance.dylib (??? - ???) <4721057E-5A1F-3083-911B-200ED1CE7678> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x94492000 - 0x9451cffb com.apple.SearchKit (1.4.0 - 1.4.0) <CF074082-64AB-3A1F-831E-582DF1667827> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x9451d000 - 0x945b3ff7 com.apple.LaunchServices (480.33 - 480.33) <5A4BF529-391E-3987-940E-287ACE56078A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x945b4000 - 0x945b4ffe libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <7F0E8EE2-9E8F-366F-9988-E2F119DB9A82> /usr/lib/system/libkeymgr.dylib
0x945ec000 - 0x9470afec com.apple.vImage (5.1 - 5.1) <7757F253-B281-3612-89D4-F2B04061CBE1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x9470b000 - 0x9470bfff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <22997C20-BEB7-301D-86C5-5BFB3B06D212> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x9470c000 - 0x9471cff7 libCRFSuite.dylib (??? - ???) <CE616EF3-756A-355A-95AD-3472A876BEB9> /usr/lib/libCRFSuite.dylib
0x9471d000 - 0x9472bfff libdispatch.dylib (187.9.0 - compatibility 1.0.0) <2F918480-12C8-3F22-9B1A-9B2D76F6F4F5> /usr/lib/system/libdispatch.dylib
0x9472c000 - 0x947a0fff com.apple.CoreSymbolication (2.2 - 73.2) <FA9305CA-FB9B-3646-8C41-FF8DF15AB2C1> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x947c9000 - 0x947d1ff5 libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <A1BFC320-616A-30AA-A41E-29D7904FC4C7> /usr/lib/system/libcopyfile.dylib
0x947d2000 - 0x947f5fff com.apple.CoreVideo (1.7 - 70.3) <4234C11C-E8E9-309A-9465-27D6D7458895> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x947f6000 - 0x947f6fff com.apple.audio.units.AudioUnit (1.7.2 - 1.7.2) <2E71E880-25D1-3210-8D26-21EC47ED810C> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x947f7000 - 0x947f7fff libffi.dylib (??? - ???) <58A2AA81-461E-3581-9A8C-880A3BDA2D6A> /usr/lib/libffi.dylib
0x947f8000 - 0x94835ff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <1C757924-4E54-3522-A885-99795EA10228> /usr/lib/libcups.2.dylib
0x94836000 - 0x9483affb libutil.dylib (??? - ???) <C808FFCE-3D43-3990-BFAD-9AA735F7EFA7> /usr/lib/libutil.dylib
0x9483b000 - 0x9489dffb com.apple.datadetectorscore (3.0 - 179.4) <3A418498-C189-37A1-9B86-F0ECB33AD91C> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x9497f000 - 0x949faffb com.apple.ApplicationServices.ATS (317.11.0 - ???) <42238C8B-C93F-3369-A500-EC0F10EB2C80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x94a11000 - 0x94a26ff7 com.apple.ImageCapture (7.0.1 - 7.0.1) <1C8933A9-C7C6-36E9-9D8B-0EF08ACA3315> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x94a27000 - 0x94a2eff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <47DB9E1B-A7D1-3818-A747-382B2C5D9E1B> /usr/lib/system/libsystem_notify.dylib
0x94a2f000 - 0x94a35ffd com.apple.CommerceCore (1.0 - 17) <71641C17-1CA7-3AC9-974E-AAC9EB641035> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x94a78000 - 0x94a8effe libxpc.dylib (77.19.0 - compatibility 1.0.0) <0585AA94-F4FD-32C1-B586-22E7184B781A> /usr/lib/system/libxpc.dylib
0x94a8f000 - 0x94a99ff0 com.apple.DirectoryService.Framework (10.7 - 146) <59061A4B-D743-3A34-B142-7BE2472BBC2D> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x94ae7000 - 0x94de9fff com.apple.CoreServices.CarbonCore (960.24 - 960.24) <9692D838-85A5-32C1-B7FB-7C141FFC2557> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x94dea000 - 0x94decffc com.apple.QuickTimeH264.component (7.7.1 - 2330) <749FC098-FB98-38FB-8977-E5306A6B1688> /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
0x94ded000 - 0x94e35ff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <68B92FEA-F754-3E7E-B5E6-D512E26144E7> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x94e36000 - 0x94e3bff7 libmacho.dylib (800.0.0 - compatibility 1.0.0) <56A34E97-518E-307E-8218-C5D43A33EE34> /usr/lib/system/libmacho.dylib
0x94e3c000 - 0x94e3dffd libCVMSPluginSupport.dylib (??? - ???) <22B85645-AA98-372B-BB55-55DCCF0EC716> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x94e7f000 - 0x95142fff com.apple.security (7.0 - 55148.1) <77754898-4FCD-3CA3-9339-F1058C852806> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x95143000 - 0x95242ffb com.apple.DiskImagesFramework (10.7.4 - 331.6) <8CC0C204-1069-3CC3-9CE1-3CDF92757E5B> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x9524e000 - 0x9524fff7 libquarantine.dylib (36.6.0 - compatibility 1.0.0) <600909D9-BD75-386E-8D3E-7CBD29079DF3> /usr/lib/system/libquarantine.dylib
0x95250000 - 0x954fdff3 com.apple.JavaScriptCore (7534.56 - 7534.56.6) <94C4DC32-FE6B-3D5C-93B5-75753F38A0C0> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x95527000 - 0x95528fff libDiagnosticMessagesClient.dylib (??? - ???) <DB3889C2-2FC2-3087-A2A2-4C319455E35C> /usr/lib/libDiagnosticMessagesClient.dylib
0x95529000 - 0x9553dff7 com.apple.CFOpenDirectory (10.7 - 144) <665CDF77-F0C9-3AFF-8CF8-64257268B7DD> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x9553e000 - 0x95540ff9 com.apple.securityhi (4.0 - 1) <BD367302-73C3-32F4-8080-E389AE89E434> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x95541000 - 0x95593ff7 libFontRegistry.dylib (??? - ???) <96E9602C-DFD3-3021-8090-60228CC80D26> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x95594000 - 0x9559dffc com.apple.DisplayServicesFW (2.5.4 - 323.3) <820C4B45-814A-3101-A1FA-044CA6D2FBC8> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x9559e000 - 0x95696ff7 libFontParser.dylib (??? - ???) <1A0DA421-62B2-3AA7-9F62-0E01C1887D09> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x95697000 - 0x95697ff0 com.apple.ApplicationServices (41 - 41) <BED33E1D-C95C-3654-9A3A-0CB3607F9F10> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x95698000 - 0x9590bffb com.apple.CoreImage (7.98 - 1.0.1) <EDC91BA1-673D-3B47-BFD5-BBF11C36EE6A> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x9590c000 - 0x9595dff9 com.apple.ScalableUserInterface (1.0 - 1) <C3FA7E40-0213-3ABC-A006-2CB00B6A7EAB> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x95a3b000 - 0x95a84ff7 libGLU.dylib (??? - ???) <5EE0B644-FAD6-3E3C-A380-9B0CDA0B6432> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x95a85000 - 0x95ae0ff3 com.apple.Symbolication (1.3 - 91) <4D12D2EC-5010-3958-A205-9A67E972C76A> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x95ae1000 - 0x95c95ff3 libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <6AD14A51-AEA8-3732-B07B-DEA37577E13A> /usr/lib/libicucore.A.dylib
0x95c96000 - 0x95d61fff libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <52421B00-79C8-3727-94DE-62F6820B9C31> /usr/lib/system/libsystem_c.dylib
0x95da0000 - 0x95f02ffb com.apple.QuartzCore (1.7 - 270.4) <6BC84C60-1003-3008-ABE4-779EF7B4F524> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x95f03000 - 0x95f03ff2 com.apple.CoreServices (53 - 53) <7CB7AA95-D5A7-366A-BB8A-035AA9E582F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x95f12000 - 0x95f4effa libGLImage.dylib (??? - ???) <504E7865-571E-38B4-A84A-D7B513AC84F5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x95f68000 - 0x95f68fff libodfde.dylib (??? - ???) <C0515427-6D54-35E6-911D-A2510C1A0C54> /usr/lib/libodfde.dylib
0x95f69000 - 0x95f6dffd IOSurface (??? - ???) <EDDBEE65-1EB8-33A7-9972-E361A3508234> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x95f6e000 - 0x96145fe7 com.apple.CoreFoundation (6.7.2 - 635.21) <4D1D2BAF-1332-32DF-A81B-7E79D4F0A6CB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x96146000 - 0x96168ff8 com.apple.PerformanceAnalysis (1.11 - 11) <453463FF-7C42-3526-8C96-A9971EE07154> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x96179000From Crash Analyzer:
Incompatible Codec
This crash was caused by the 3ivx codec.
Suggested Actions
Check for an update to the codec from the manufacturer.
Use System Toolkit to disable or remove the codec.
More Information
The crash was caused by the 3ivx codec. This codec is not recommended for use in Final Cut Pro. Consider using Compressor to transcode your media to an edit-friendly codec such as ProRes.
Relevant Line
1 lib3ivxEnc.dylib 0x142b8f38 InitHooks + 5088
Report generated by Crash Analyzer in Pro Maintenance Tools -
Firefox will not show links to flv files. I get the error message for each flv file: "File not found. Firefox can't find the file at http:// (path) .flv." Any mov and swf files in this same path will show. I can see the videos in Safari so the paths are correct.
Is this a webpage that contains a link to a flv file? Please post a link to the page and tell us which link(s) are the problem flv files or else post a link to the .flv file itself.
Alternately, click on one of the sample FLV File links on this page and tell us exactly what happens:
http://www.mediacollege.com/adobe/flash/video/tutorial/example-flv.html
It might also help if you post the exact error message, including the path to the flv file.
'''Note:'''
Depending on how you have Firefox set up, clicking on a FLV File link will either save the FLV file to your computer or Firefox may open it automatically in an external application right after downloading (Firefox may ask you first). Firefox itself can't play FLV files so you need a "helper" application (or a plugin for flv files, if ther is one. You can see if Firefox is already set up to download or open FLV files by going to Firefox Preferences and looking in the Applications list. Find the FLV file type in the list and, if the action is "Open with", it should show the application that can play FLV files (e.g., VLC Media Player or Perian). See [[Managing filetypes]] for more information. -
Itunes won't install. Error message: Apple Application Support not found
Itunes won't install. Error message: Apple Application Support not found. What is the fix for this?
It is always these four updates that fail. I've tried downloading and installing them seperately from apple downloads. I've tried various recommended fixes, and nothing I can figure out works. Before these problems, itunes worked on the computer for a year.
Thank you again for wanting to help me.
Ken
1) Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243)
Installation date: 12/17/2011 7:58 PM
Installation status: Failed
Error details: Code 643
Update type: Important
A security issue has been identified leading to MFC application vulnerability in DLL planting due to MFC not specifying the full path to system/localization DLLs. You can protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer.
More information:
http://go.microsoft.com/fwlink/?LinkId=216803
Help and Support:
http://support.microsoft.com
2) Security Update for Microsoft Office Excel 2003 (KB2596954)
Installation date: 12/17/2011 7:56 PM
Installation status: Failed
Error details: Code 57E
Update type: Important
A security vulnerability exists in Microsoft Office Excel 2003 that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.
More information:
http://support.microsoft.com/kb/2596954
Help and Support:
http://support.microsoft.com/?LN=en-us
3) Update for Microsoft Office Outlook 2003 Junk Email Filter (KB2597035)
Installation date: 12/17/2011 7:56 PM
Installation status: Failed
Error details: Code 57E
Update type: Important
This update provides the Junk E-mail Filter in Microsoft Office Outlook 2003 with a more current definition of which e-mail messages should be considered junk e-mail.
More information:
http://support.microsoft.com/kb/2597035
Help and Support:
http://support.microsoft.com/?LN=en-us
4) Security Update for .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2478662)
Installation date: 12/17/2011 7:52 PM
Installation status: Failed
Error details: Code 80070BC9
Update type: Important
A security issue has been identified that could allow an attacker to compromise your Windows-based system that is running the Microsoft .NET Framework and gain complete control over it. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer.
More information:
http://go.microsoft.com/fwlink/?LinkID=211424
Help and Support:
http://support.microsoft.com -
I installed sync on my home pcs and they sync bookmarks perfectly, but today I installed it on my pc at work and it won't sync - no error messages pop up and it won't sync using the company network or my cellular modem.
If you get an error that says can't backup, try moving the existing backup file to a safe location and thry again. again. You can find the location of the backup file here:
iPhone and iPod touch: About backups -
I updated to iTunes 12 and didn't like it. Followed advice to revert to 11.1. Now my iPhone 5 won't sync and error message says I need iTunes 11.2 or higher. Apple Download choices didn't have anything between 11.1.5 and 12. What can I do? Using iTunes 12 is not an option. Many features I used for audiobooks have disappeared.
The version immediately prior to 12 was 11.4.0.18. Here are direct download links from Apple's servers:
iTunes 11.4.0.18 for Windows (32-bit) - iTunesSetup.exe (2014-09-09)
iTunes 11.4.0.18 for Windows (64-bit) - iTunes64Setup.exe (2014-09-09)
tt2 -
I am using Adobe Acrobat 9 Standard version in Windows 8.1 and when I try to create a .pdf file, I receive the following error message "Acrobat could not open "file name.log" because it is either not a supported file type or because the file has been damaged. To create a PDF document, go to the source application then print the document to .pdf" I am going to the source application and printing the document to .pdf yet it's saving the file as a .log file. After reinstalling the software, I initially didn't encounter this problem but on my second and third attempts to convert files to .pdf format, this error message reappeared. How do I resolve this problem?
I have a similar problem which i did not have before...and it exists only in some powerpoint files which i want to print as a pdf file...and i get the same message as above.
the log says the bellow details...what's the problem and how can i resolve it? thanks.
%%[ ProductName: Distiller ]%%
%%[Page: 1]%%
%%[Page: 2]%%
Cambria not found, using Courier.
%%[ Error: invalidfont; OffendingCommand: show ]%%
Stack:
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%% -
I tried to rename a file, it gave me an error message (can't remember the number - 43??) and then the file disappeared from the original folder. When I do a search, the file comes up under the new name, but it does not show a path, and even though preview shows the contents, I can't open the document (Powerpoint) and I can't move the document. I tried "Copy" and paste but it doesn't work. I tried "Share" with Airdrop and iChat, but the file is inaccessible. When i try to rename the file, it says the filename is too long.
When I try to open it, it says the alias is not good, and asks if I want to fix the alias. I'm afraid to do that and lose all access to this document.
Right now, it feels like a ghost document - it is on the computer intact, but it is in an undisclosed location and inaccessible.
Please help!!I was able to resolve this by repairing permissions, even though no permissions error was listed specifically for that file.
I could also have recovered it through Time Machine, but I'm interested in knowing how not to have this happen again!
I was afraid of rebooting and possibly losing track even of the ghost.
I did not try EasyFind - I'll keep that in mind next time.
Thanks for all the comments. -
IPhone4s won't sync. Error message says I do not have privileges to make changes.
My iPhone4s won't sync. Error message says I do not have privileges to make changes.
Why not?! It synced fine yesterday and I have made no changes. How do I get it to stop giving me the error message and sync?
I have tried shutting everything down. I have tried everything I can think of short of wiping the phone by hitting "Restore" and I really do not want to do that.Thank you.
I actually figured it out a while ago.
Turns out it is not an issue with the iPhone or iTunes.
By process of elimination I deduced it could be a permissions issue with the hard drive and/or folder that holds the contents of my Music Library.
For example, if the "Sharing & Permissions" settings (found in the "Get Info" Window) are set to "Read Only" on the internal or external drive that contains your Music Library for iTunes then you can not write to the disk. Therefore, you do not have privelges to make changes to the internal or external drive and you get the error message when you try to sync with the information on that drive.
Here's the kicker and million dollar questions:
How did the "Sharing & Permissions" settings get changed on my Hard Drive without me doing it?
Why did my iPhone sync fine yesterday and suddenly today the Hard Drive is doing this?
I have to set all priveleges to all drives to "Read & Write" and that just doesn't seem very secure to me. -
My iphone 5c says connect to itunes. It won't update/restore; error message (27) comes up. I also haven't backed the phone up since last year. HELP.
Hi there owain11,
It looks like that particular error may be realted to a hardware issue. Take a look at the article below for more information.
Resolve iOS update and restore errors
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
-Griff W. -
PsCS6 won't open. Error Message 213:19. Need Help.
PsCS6 won't open. Error Message 213:19. Need Help.
HI jacksonthomas,
Were you able to use PS CS6?
If not, please try the solutions on the following page: http://helpx.adobe.com/photoshop-elements/kb/licensing-problem.html
Let us know if you need any further help.
-Pragya
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