Red Rocket & Premier Pro CC

So I have a Sonnet Thunderbolt 2 expansion box. It has a Red Rocket only in it. I am current on software, firmware and OS. When the card is used in Redcine-X Pro it works great. When used in Premier Pro CC it hangs and won't play much at all. As soon as I unenable it from PP's R3d interface in the Sources Settings the R3D's play at half res jsut fine. With the RR enabled it won't play clips at all. I am working on 15 inch mac pro 2.6ghz incore i7 with 16gb of ram, with a Thunderbolt display. Thoughts?
J

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RED - Red Rocket and Premier Pro CS5.5

First post here and glad to be on PP. I'm a FCP Ship Jumper....
I'm an avid RED shooter...mostly underwater and have been since 2007 and first named RED cameras. I understand and know well the RED workflow....
September 24, 2011
Ok,
using Premier Pro on my desktop and love it. However, it is not utilizing my Rocket Card.
This is what i have done so far for downloads:
1. Download CS5.5
2. Download latest updates for CS5.5 from any of the programs by going to Help, Updates
3. Download latest (9/12 update for PP) update for Premier Pro to 5.5.1 at: http://www.adobe.com/support/downloads/product.jsp?product=98&platform=Macintosh
4. Download RED EPIC Importer at: http://labs.adobe.com/technologies/redepic_importer/
5. Downloaded LATEST ROCKET DRIVER: 1.4.16
All Epic footage plays fine along with R1 footage in PP as well as in RCX Pro beta 3...ALL works great... EXCEPT I cannot get any Rocket acceleration within PREMIER....
Questions or Posible places I screwed up:
1. SHOULD i also download RED ADOBE CS4 Installer from RED Support page ?
2. Is the LATEST ROCKET firmware 1.4.16 actually supported---on most the threads i hear folks talking about Rocket firmware 1.4.7
LASTLY: maybe i need to activate the Rocket Card ? I've gone to project settings; and other places to see if there is a drop down box to activate the Rocket Card, but i don't find anything.....I'd expect i to be in Project Settings under General and then under Video Rendering and Playback....but that area is grayed out and will NOT let me change it...it's set to default Mercury Playback Engine Software......
Thanks for feedback

ANSWER: Thanks to David McGavran and Steve Sherrick on Reduser forum for the ANSWER.....
SIMPLE: go to your Project Window: top left area....then right click ANY R3d file...and choose Source Settings...go to bottom of that new window and choose Enable Rocket....the Rocket card is then enabled for all the clips and timeline....

Am editing with red files in premier pro and when I export and then upload to youtube it is not showing as an hd video. can anyone help?

am editing with red files in premier pro and when I export and then upload to youtube it is not showing as an hd video. can anyone help?

Then it's probably YouTube - have you checked here to see that you're watching the hi res version? It could be that YouTube is choosing an easier version to display based on your internet connection.
You can see on this screenshot that although the video has up to 1080 specs, my connection is making YouTube show me the 360p version by default.

Red Rocket and Premiere Pro CS6

So what I want to know is what exactly does the Red Rocket add to Premiere Pro CS6? I have one installed in my Mac Pro and have found similiar performance with it off and on in terms of playback and rendering. I found this post from Adobe employee Will Renczes in another thread:
To the OP: I think you need to unravel the complexity. You should also be able to get 4K RED files playing back @ 1/4 res without a Rocket - the only thing the Rocket brings to the table is realtime debayering @ full res. There's plenty of people editing 4K footage on macbooks @ 1/4 res...
Is that really the only advantage to this $5000 card in Premiere? I won't see any increase in performance unless the playback resolution is set to full? I just tried a test and my computer definately lags playing it back in full res without the RR, but it still stutters a bit even with the RR activated. I guess I wish it helped the playback at lower resolutions, as well as during the export process.
Do any other Adobe CS6 apps make use of it better (Speedgrade perhaps)? If this card really isn't doing all that much, might just try to sell it. Darn you Adobe for being able to edit RED footage without a crazy expensive card!
-sam

Look at the preview resolution for your Red Timeline in Adobe. If you want to play 4K and 5K out to a monitoring solution able to handle that via Redcine-X then the Red Rocket is the way to go right now. If your transcoding red files constantly via Redcine-X then it also speeds that up. This is the case atleast till you start seeing HDMi 1.4 monitors that support 4K res.
Eric
ADK

Adobe Prelude - Red Rocket Support

Hi everyone,
My company and I are trying to implement Prelude into our workflow. Primarily, we shoot w/ a Red Epic and currently are experimenting w/ batch transcoding camera rolls through Prelude using the Adobe Media Encoder dynamic link.
The question I have is this: can Media Encoder take advantage of our current G5 tower's Red Rocket card to speed up the transcoding process, and if so, how do I select it (i.e., if available, where in Prelude/Media Encoder's interface can I find this feature?)
I know this type of question has been asked before--specifically,
here: http://www.reduser.net/forum/showthread.php?66229-Should-Adobe-Media-Encoder-be-using-Red- Rocket and
here: Re: How to turn over RedRocket Control to AME from Premier?
..but no true answer has been given regarding this specific workflow.
I know Red Rocket acceleration is possible in Premiere (and that the Red Rocket card can work w/ only one program at a time)--but what about batch transcoding R3D's in Prelude through Media Encoder. I'd prefer to not use RED-CINE X as we're interested in using all of the XMP metadata features in Prelude.
For reference, the machine I'm running is the following:
MAC OS X Version 10.9.4
Processor: 2X2.26 Ghz Quad--Core Xeon
Memory: 32 GB 1066 Mhz DDR3
Mac Pro Era Early 2009
Red Rocket Card (firmware 1.1.17.3)
Adobe Creative Suite CC 2014
If anyone could advice, it'd be greatly appreciated.
Cheers,
John

Yes, you can use the Red Rocket to speed up encoding in AME, but it probably won't do you much good in your specific case I'm afraid. Here's how the workflow would go:
1. Select RED files for ingest in Prelude
2. Specify destination location and preset
3. Start the batch
4. Once AME is open, stop the queue that has started automatically
5. Right-click on a job and choose "Source Settings"
6. Enable the Red Rocket
7. Go to step 5 and repeat for each job in the queue
As you can see that would be a lot of work for what may be minimal gain depending on how long it takes to encode the media with the Red Rocket turned off. Where this workflow really excels is when the source in AME is a longer form sequence such as a Prelude rough cut or a Premiere Pro sequence. I could certainly see adding a global option to always enable the Red Rocket for RED sources, but that would be a feature request, which you can submit here: Adobe - Feature Request/Bug Report Form
I hope this helps even if it isn't exactly what you were probably hoping to here.

New OSX not does not work with RED Rocket Card and old OSX Randomly Logs Out - UNSTABLE

It looks like my MBPR 16GB (MacBook Pro) randomly logs out and causes my programs to quit unsaved. I can not update to the new OSX mountain Lion because the new Apple release is no longer compatible with the RED Rocket card needed for debaying RED Scarlet footage. Mountain Lion causes the RED Rocket to not run correctly with Adobe Premiere.
At the same time, I am on Lion and my computer randomly logs me out and I lose all my work. It seems as though the Retina is unstable.
Any help would be greatly appreciated. Can someone tell me how I can return this. It seems as though I may have to switch the entire company over to PC if this is not figured out soon.

You probably have not received responses for two reasons.
1. There are not many here that know what this is "RED Rocket card needed for debaying RED Scarlet footage"
2. Your post appears to contain some sort of threat to Apple about moving to PCs. You are not addressing Apple here. We are users just like you. We don't care if you change over to PCs.
MBPs and Lion are very stable. Maybe your unsupported third party Red card is causing issues. Their answer seems to be that Mountain Lion is not supported. I wonder why?
My suggestion if this is a business environment is to not mess with this. If you know for a fact that your Red card works with PCs, change over to PCs. I know that if some tool was not working for my business I would not hesitate to get something that worked.

Premier Pro CC 2014 crashing, wasting enormous time, not able to load files into previous rev - this is crazy!!!

SOMEONE AT ADOBE PLEASE HELP!!!
I have had no problems editing Red Epic 4K R3D files in the past revisions of Premier CC but ever since creative cloud updated me to the latest Premier CC 2014 (8.0.1) I cant get any serious work done as my system is crashing on startup, or after a few minutes of work, freezing on playback at times, giving me artifacts at times and is just a miserable and frustrating experience I can get NOTHING done with!!!
How could Adobe release a piece of so called professional software like this with these now obvious MAJOR issues so many of us are experiencing, wasting massive time and money for all of its users and how can I get this running properly and stable as our livelihoods depend on this software to work and thats what we pay Adobe for ???
I am currently working on :
Mac OSX 10.9.3
Mac Pro 5,1 Tower
Nvidia GTX 660 2GB Graphics card
Cuda Drivers 6.0.37
I use a SSD swap drive and boot drive of 1/2 TB
I have a 6TB internal Raid for all my media files
I am editing 4K Red R3D files in a 4K timeline that I had no problem editing in previous version of Premier CC ???
If Adobe would have thought before changing the file compatibility with the new Premier Pro CC 2014 where you cant load a file updated to this new version back into Premier Pro CC previous revision or included some kind of import / export to and from previous versions I think we would all at least be operational again right now until Adobe can fix its errors in this new revision but they obviously didn't care to think about compatibility, safeguards for users and just adding more new features with a new file format in a buggy piece of software?
I have wasted days now on trying to solve these problems following other users in this forums suggestions including the following listed below:
• Reinstalled my OS downgrading to 10.9.3 originally thinking it was something OS related since I updated to 10.9.4 around the same time this all started happening
• Uninstalled / reinstalled Premier Pro CC 2014
• I have updated my permissions to read/write on my main user account on the Adobe Library files
• I have updated my permission to read/write on my main user account on my overall drive
• I have reverted my CUDA drivers back one revision as these were recently updated as well
I AM TIRED AND FRUSTRATED WITH ALL OF THIS NONSENSE WHEN I JUST NEED TO EDIT SO CAN SOMEONE AT ADOBE PLEASE SHED SOME LIGHT ON ALL OF THIS AND GET ME BACK TO A PLACE WHERE I CAN USE THE SOFTWARE I PAY FOR AND NEED TO BE ABLE TO WORK WITH TO KEEP MY BUSINESS OPERATING AND COMPLETE THE WORK MY CLIENTS ARE WAITING FOR ???
Originally I was very impressed with Adobe CC and Premier CC once I started to work with it after many years of abandoning the use of Premier as a Final Cut Pro 7 user but later decided to try Adobe again when Apple abandoned its pro base with the original Final Cut X. I also did not think this new cloud software model was all that bad over the old boxed method. This was all also before the big Final Cut Pro X update in December 2013/early 2014 where Apple appears to be back to support the real Pros but I have stuck with Adobe CC and Premier CC and been happy since that time. Now I am wondering if this was wise as I have had a number of other issues with other CC Apps, updates, etc and this is starting to feel like Creative Cloud is becoming a big, sloppy, buggy mess to me?

Also...
Add to right click menu of timelines an entry for "go to next keyframe" and "go to last keyframe" a la After Effects, we should also be able to assign a kb shortcut to this.
There are buttons on either side of the create keyframe button to advance forward or backward in the effects control panel or timeline.
You can also advance forward or backward in the effects control window by holding shift while dragging the playhead.
Allow copy/paste of selection of audio/video effects, not just one at a time. Sure we can copy/paste attributes but since we can also copy/paste effects it would only make sense to allow to copy/paste a selection of effects.
I guess I don't get this one. If I have 5 effects on a clip, I can simply command-click on the ones I want to copy over to the other clip.

Premier Pro CC and Media Encoder crashing on long file export.

Please forgive the length of this inquiry. But it is complicated and has a lot of variables.
I have an hour long mixed format timeline both Red 3K footage and Black Magic ProRes 1080P footage that I want to make a DVD from and it takes forever and crashes half way through. I have tried doing it every way possible and the only way I was able to get even a partial export was using the "MPEG 2 DVD" export option in Premier CC. It goes fast at first telling me it will take about 2 hours but even though it starts quickly doing about 15 fps it slows down to less than 1 fps and finally just stops and crashes my Cuda Core enabled Macbook Pro Laptop.
I really don't know who to ask about this since there are so many different variables. I never had a problem like this on my MBP with PP6 on a 4K timeline exporting to DVD or Blue Ray or to H-264 or Even Prores. But I wasn't mixing formats either. But on this project the first 20-30 minutes of footage goes through fine in a couple of hours but something seems to be bogging down the system on longer projects. My work around was to break the project up into multiple exports and combining them on the DVD timeline but I can't do this on every project. I thought maybe it was a corrupted clip somewhere in the timeline but when I broke the timeline up into several parts I had no problems.
I did notice a dramatic variance in the time it took to export footage based on the sequence settings. A one minute timeline comprised Red 3K footage and ProRes 1080P footage Here are some sample export results:
From a Red raw 3K timeline 2880x1620 with 1080P Prores footage upscaled 150%)
to .m2v Mpeg 2 720x480 format    1:48 Minutes ***
to .mov Prores 422HQ 1080P                         22 Minutes
to .mov H.264 1080P                    22 Minutes
to .m2v Mpeg 2 1080P                                                22 Minutes
From a 1080P timeline Prores footage at 100% (Red footage downscaled to 67%)
to .m2v Mpeg 2 720x480 format                         13 Minutes
to .mov Prores 422HQ 1080P                             13 Minutes
to .mov H.264 1080P                                                             14 Minutes
to .m2v Mpeg 2 1080P                                                            14 Minutes
Since I am going to DVD, I chose the fastest option Red to m2v Mpeg 2 720x480 format which only took 1:48 per minute. Why? I have no idea. Maybe someone here knows the answer. But again these numbers are for a ONE MINUTE clip when I tried to convert the whole hour timeline to the 720x480.m2v DVD File the Red timeline froze my computer after several hours even though I had set sleep mode to “Never” and turned the display off manually and I had to convert it in multiple chunks. In 20-30 minute chunks it did go fast about 1:48 per minute like the test indicated. But I would like to be able to convert the whole hour and not to have to try to stitch the clips together in my DVD authoring program.
I don’t want to have to avoid using multiple formats on the same timeline or waste time transcoding everything to the same format.
Can anyone give me any suggestions as to why the computer is crashing or bogging down in long exports and what timeline settings I should be using?
I have plenty of room on my Scratch Disk and 8 Gig of RAM and according to my Activity Monitor during the export process have about 800 Meg of System Memory during export but the CPU Usage is 98% and in my Activity Monitor I see under “Process Name” ImporterRedServer flashing up at the top of the list about every second during export.
Why .720x480 mpeg DVD setting is so much faster than all the other export codecs?
And if there are any other settings I can use to get higher speed exports in HD? 14x1 seems a little slow especially since every time it crashes I have to start over.

Hi,
Since a long time I did not encounter the crash of Media encoder with
long file export.
But I take care of a lot of details before the export :
- clean up Media cache and Media Cache Files within PP CS6 and/or CC,
- delete all render files with Preview Files,
- rendering of sequences until the rendering is completed,
- PP CS6 and/or Pp CC opened during export to AME and/or Encore CS6,
I guessed to leave Adobe but this company remains the last with a
serious authoring software (Encore CS 6).
I tested :
- Avid Media Composer, Final Cut Pro X, both are very good software but
no really authoring software for these video editing softs.
Th only way is to "flood" Adobe with "bug reports" and "wish forms"
which are not very easy to use.
And also to call the Adobe support day by day until they send they
escalate the bug.
Le 16/05/2014 16:51, alainmaiki a écrit :
>
      Premier Pro CC and Media Encoder crashing on long file export.
created by alainmaiki <https://forums.adobe.com/people/alainmaiki> in
/Premiere Pro/ - View the full discussion
<https://forums.adobe.com/message/6384665#6384665>

Can Premier Pro Do This...???...(need help w/ FAST photo montage!)

well folks...
i'm really in trouble
i moved sony vegas (8.0) from my office pc to my recording/mastering studio's audio pc...(w/ it's quad IV cpu & tons of RAM)
& now...after moving along quite nicely...all of a sudden the project video screen (lower right) went completely RED...& the project doesn't repond to ANY controls...!!!...seized up tighter than a duck's protuberance.
(just like it did on my office pc)
I rebooted the machine, but that didnt help
so...i'll never make my deadline...on a very important dynamic photo montage i'm constructing for my brother's 50th wedding anniversay...so:
I know premier pro is wonderful for movie editing/creating...but...can it do a dynamic photo montage...???...the kind where one photo image transistions to the next...(w/ music)...& if so...does it have great transition effects & fades & text features (for that job) such as scrolling titles, etc...???
if not...can someone recommend me a program that DOES (in the vein of sony vegas)...???
thanx,
mark4man

i got it...i got it...!!!
so...this 1st screen shot is from an old scanned print; & you can see both pix X pix & document size:
obviously if i uncheck Resample Image...i can't change the pixel dimensions...so I simply did this:
so...is this now my optimum pixel dimensions for HD...(for that particular shot)...???
AND...it's OK that the document size differed (down to 2.283" X 1.8") while remaining at 600ppi...for HD...???
(see...i always assumed that, because there are a gazillion pixels on my 46" LED HD TV...I had to make my scan resolution as great as possible to fill that screen)...& you two are telling me that, because the pix dimension width is now 1080...that shot won't look pixelated (up-sampled) when the movie is played on an HD TV...???
if so...i'm good w/ the info you've given me (actually, great).
thanx a gazillion,
mark4man

Why Final Cut X and Not Premier Pro?

I've been using FCP for many years and was shocked when FCX first came out. Thought it was just iMovie with a few more features. I know there was a big update to FCX which added a bunch of features that pros need (why Apple would didn't just wait 6 mos. and release THAT version first is beyond me, but that's another thread in itself).
I can't use FCP 6 forever, but I'm nervous to make the leap. I have to say, Premiere Pro CS6 is tantalizing and is fully supported people seem to love it.
I make :30 sec. TV/web spots mainly, with the occasional longer project thrown in. We already have CS5 so upgrading wouldn't be too bad.
Why Final Cut X and Not Premier Pro?
Any advice is appreciated.

Alex Campuzano1 wrote:
Why Final Cut X and Not Premier Pro?
Any advice is appreciated.
first of all: I'm no pro - my personal enthusiasm about FCPX doesn't help you
maybe some 'real world' examples from professionals using FCPX:
http://fcp.co/final-cut-pro/news/906-making-a-music-video-shot-on-red-composited -in-after-effects-graded-in-resolve-and-edited-in-final-cut-pro-x
http://fcp.co/final-cut-pro/tutorials/784-final-cut-pro-x-real-world-use-on-the- iditarod-sled-dog-race
or this example from the Ripple Team:
http://fcp.co/final-cut-pro/tutorials/905-lightning-fast-organisation-of-media-i n-final-cut-pro-x
... to illustrate the very different GUI and workflows of FCPX.
it's probably crucial when youre used to the 'old' (no offense ment!) metaphores.
I assume a perfect integration of Premiere with AE and PS ... (which would completely overstrain an hobbyist like me - way too much options ) - FCPX is in its actual version more an island (even no integration with/to Motion5)
best advice was already given twice:
test on your own - keep in mind: it is very different ....

Adjustment Layer problem (Premier Pro CC)

Whenever I add an adjustment layer on the top of a video and apply any effect to it, I don't see any created effect from the adjustment layer. The only way to fix this is to restart PP and the effect will be visible. But this is just annoying.
Thanks any advance.
Specs:
Windows 7 on latest updates
Premier Pro CC on latest updates (v7.2.2)
I use GTX 780 (unclocked) but my CPU (i7 2600k) is overclocked (4.6ghz)
16gb RAM (overclocked)
All of my other PC stuff are installed on latest drivers too

nevermind, it's Red Giant problem at thier end...
https://support.redgiant.com/entries/21946165-Magic-Bullet-Looks-and-Adjustment-Layers-in- Premiere-CC

Media files are not fully loaded when Premier Pro CC project is launched

I'm working on a project for more than a month and my Premier Pro(PP) CC was working fine until yesterday. When I launched the same project today, PP does not load all media files. (There are 600 media files and PP loads only around 200). The last message I can see in status bar is "loading media files. 403 remaining..". It doesn't seem to proceed further and leaves the sequence incompletely loaded. Until yesterday, the sequence was fully rendered and PP was loading the pre-rendered files.
I tried opening previous versions of project and faced with similar problems. Sometimes, the sequence doesn't show the red, green or yellow indicators at all. This has never happened in PP before. Wonder, what could be the reason and how i load my project to continue working.
Any help is appreciated.
Thanks
Neo

Hi,
Can you try to import this project in a new project in cc and check if that solves the purpose or not.
Thank You
Arjun

Premier Pro CS4 - Simple Editing Question

Hello,
I'm a complete noobie with video editing. A friend gave me Premier Pro CS4 that he had gotten from school. What I want to do with it is to "censor" and edit out certain parts of videos to make them family friendly. (Profanity, nudity, etc...)
I have managed to actually cut out stuff I disliked and export, but the video is re-sized. I don't want to re-size the video at all or even convert to a different format , just edit.
I tried setting the sequence thing as close as possible, but it keeps doing it. I don't even really know what a sequence is.
How do I make it maintain the original settings?

First, you make sure your project matches your video files
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037?tstart=0
What is a CODEC... a Primer http://forums.adobe.com/thread/546811?tstart=0
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037?tstart=0
Report back with the codec details of your file, use the programs below
For PC http://www.headbands.com/gspot/ or http://mediainfo.sourceforge.net/en
For Mac http://mediainfo.massanti.com/
Once you know exactly what it is you are editing, report back with that information... and your project setting, and if there is a red line above the video in the timeline, which indicates a mismatch between video and project
You also need to download the user guide PDF for easy reading and searching
The individual CS5 pages also have links to the CS4 user guide pages
CS5 User Guides - online and PDF (see link in upper right corner at individual pages)
http://blogs.adobe.com/premiereprotraining/2010/08/help-documents-for-creative-suite-5-pdf -and-html.html

No audio on Adobe Premier pro for some video

I have recorded a series of videos as an .MTS format and imported them on my computer. Some of the videos use audio from the onboard camera mic and some interview footage use a clip-on audio mic. When I play back the videos on premier pro cc, the onboard mic recordings are fine--but I hear nothing from the videos where I used the clip on mic. (the videos with the clip-on mic are in mono)
For the videos I recorded with the mono mic:
-I can clearly see levels that indicate audio is there.
-When I play back the video on the camera, the audio is also there, clear as day.
-For some reason, there is no audio when the computer plays back, even when I use VLC.
I searched on-line, but there does not to be much info on my specific issue. Can you suggest anything?

Try this - I had the same problem and it worked for me. Can you see waveforms in the suspect audio track in the Premiere timeline? If so, it's there and it's just a playback issue which could be a couple of things. Eg,
- you won't hear audio if Premiere is still generating peak files (to check if this is your problem, check in the bottom right hand of the corner and you'll see a little yellow bar progressing and a message saying 'generating peak audio'). This can take several hours or even over night for a big project, eg with lots of Red .r3d media.
- another reason is if the audio can't be played back without rendering. Is the playback bar at the top of the timeline yellow, green or red? If green, this could be your issue. When you go to the go to the sequence menu and go to select 'render audio' is it greyed out? If so, you need to select the 'render audio' box in the 'general' tab of the 'preferences' pane from the menu. Then render your audio and you should be fine to play back. Does this help?

Conforming Files in Premier Pro

OKay, I have just about had it and am about to go buy Final Cut Pro. Between the lock ups, the slowness (And my machine is a rocket) and this.....
This is the third time this has started to just happen and it takes 30 - 40 minutes when it does. Every time I open Premier Pro all the files in my project have to go through CONFORMING ritual.
What the heck is going on. This never happened for three years now it happens ALL THE TIME....I do not have time for this nonsense.
I7 12 GB Ram, Merc playback 285 card, ...I'm goin crazy here folks!!!

Do what Jeff suggested, but you need to do this first:
With Premiere Pro closed, delete all the cache files created for your media. I know, I know--otherwise you'll just keeping going through this.
Rename the folder containing your media files, in particular, the media that is causing the reconforming. For example, if your folder is something like "ABC" just make it something like "ABCx" or "_ABC." The point is that, in Premiere Pro's eyes, you need to take these files offline; otherwise, the media cache database is still tracking their location.
Open Premiere Pro and create a new project. You don't need anything special; you really just need access to the Premiere Pro UI. Once open, do what Jeff mentioned. When done, you can close Premiere Pro and delete that project.
Rename you media folders back to their original names.
Reopen you original problem project, and let the files reconform. Theoretically, this will be the last time you have to do this... theoretically.
Technically, you could do this in sort of a brute force fashion by deleting all the media cache database (.MCDB) files in C:\Users\username\AppData\Roaming\Adobe\Common\Media Cache, but that would affect ALL your media, and not just the stuff causing the problems.

Red Rocket & Premier Pro CC

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