Red screen appears when Flash animation plays inside Captivate
Has anyone experienced this problem? A Flash animation inserted into Captivate displays a red screen briefly when the animation plays. I've never had this happen before.
Ideas?
Hi there
Someone else recently reported the same behavior in the thread linked below:
Click here to view the thread
Cheers... Rick
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package {
import flash.display.MovieClip;
import flash.display.Sprite;
import flash.display.Loader;
import flash.events.MouseEvent;
import flash.events.Event;
import flash.events.ProgressEvent;
import flash.net.URLRequest;
import flash.net.URLLoader;
import flash.system.Security;
import BrightcovePlayer;
import flash.media.SoundMixer;
import caurina.transitions.Tweener;
import caurina.transitions.properties.ColorShortcuts;
import pipwerks.SCORM;
import flash.external.ExternalInterface;
public class MainWrapper extends MovieClip {
public var loadedSwf:URLRequest;
public var contentLoader:Loader = new Loader ;
public var contentContainer:Sprite;
public var xmlLoader:URLLoader;
public var videoList:XML;
public var currentLoadedSection:Number;
public var nextEnabled:Boolean = false;
public var currentModule:Number = 0;
public var currentContent:Number = 0;
public var currentContentType:String;
public var advanceBehavior:String;
public var prevBehavior:String;
public var previousPage:String;
public var moveAdv:Boolean;
public var timesAdvanced:Number = 1;
public var numPages:Number = 1;
public var furthestPage:Number = 0;
public var scorm:SCORM;
public var lmsConnected:Boolean;
public var lessonStatus:String;
public var success:Boolean;
public var suspend_str:String;
public var suspend_data:String;
public var arrayToParse:Array;
public var videoChoice:Number = 0;
public var vidChoice:Number = 0; // Picks up button selections from loaded swf...default is 0 if only one ID supplied
public var vidID:Array = new Array(); // Recieves XML supplied video IDs
public var MC:MovieClip;
public var swfURLChoice:Number = 0; // Picks up button selections from loaded swf...default is 0 if only one ID supplied
public var swfURL:Array = new Array(); // Recieves XML supplied swf URLs
public function MainWrapper() {
// constructor code
addEventListener(Event.ADDED_TO_STAGE,init);
public function init(e:Event):void {
initializeTracking();
contentContainer = new Sprite ;
addChild(contentContainer);
exit_btn.visible = false;
main_HUD.home_btn.visible = false;
addNavListeners();
mainMenuVisibility(false);
textPanel_mc.mask = panelMask_mc;
ColorShortcuts.init();
Security.allowDomain("http://admin.brightcove.com");
Security.allowDomain("http://c.brightcove.com");
Security.allowDomain("http://brightcove.com");
BrightcovePlayer.initialize(this,onBrightcoveVideoComplete,onBrightcoveInitComplete,onBri ghtcoveVideoPlay);
public function loadXML():void {
xmlLoader = new URLLoader ;
xmlLoader.addEventListener(Event.COMPLETE,showXML);
xmlLoader.load(new URLRequest("playlist.xml"));
public function showXML(e:Event):void {
trace("Line 95: Loaded XML");
xmlLoader.removeEventListener(Event.COMPLETE,showXML);
XML.ignoreWhitespace = true;
videoList = new XML(e.target.data);
numPages = videoList.module[currentModule].listedContent.length();
trace("Line 100: numPages="+numPages);
loadContent();
public function mainMenuVisibility(setVis:Boolean):void {
main_HUD.visible = textPanel_mc.visible = setVis;
private function onBrightcoveVideoComplete() {
trace("Line 107: video has stopped");
endPageNav();
private function onBrightcoveVideoPlay() {
trace("Line 111: player is playing");
Tweener.addTween(BrightcovePlayer.instance,{alpha:1,time:3});
updateNav(currentContentType);
loadMsg_mc.visible = false;
checkForBeginning();
private function onBrightcoveInitComplete() {
trace("Line 118: init is complete");
loadXML();
public function loadContent():void {
if (currentContent > furthestPage) {
furthestPage = currentContent;
trace("Line 125: The furthest page so far: "+furthestPage);
saveCoursePos() //SCORM Bookmark
var loadedContentType:String = String(videoList.module[currentModule].listedContent[currentContent]. @ type);
currentContentType = loadedContentType;
switch (loadedContentType) {
case "cap" :
trace("Line 133: loading a Captivate swf");
advanceBehavior = "next";
prevBehavior = "prev";
loadMsg_mc.visible = true;
BrightcovePlayer.stopAndHide();
mainMenuVisibility(false);
swfURL = videoList.module[currentModule].listedContent[currentContent].pathToContent.split(",");
loadedSwf = new URLRequest(String(swfURL[swfURLChoice]));
contentLoader.contentLoaderInfo.addEventListener(ProgressEvent.PROGRESS,loadProgress);
contentLoader.contentLoaderInfo.addEventListener(Event.COMPLETE,loadComplete);
contentLoader.load(loadedSwf);
break;
case "swf" :
trace("Line 146: loading an interactive swf");
advanceBehavior = "next";
prevBehavior = "prev";
loadMsg_mc.visible = true;
BrightcovePlayer.stopAndHide();
swfURL = videoList.module[currentModule].listedContent[currentContent].pathToContent.split(",");
loadedSwf = new URLRequest(String(swfURL[swfURLChoice]));
trace("XXXXXXXXXXXXX "+(String(swfURL[swfURLChoice]))+" XXXXXXXXXXXXXXXXX");
contentLoader.contentLoaderInfo.addEventListener(ProgressEvent.PROGRESS,loadProgress);
contentLoader.contentLoaderInfo.addEventListener(Event.COMPLETE,loadComplete);
contentLoader.load(loadedSwf);
break;
case "quiz" :
trace("Line 158: loading a quiz");
advanceBehavior = "next";
prevBehavior = "prev";
BrightcovePlayer.stopAndHide();
loadMsg_mc.visible = true;
swfURL = videoList.module[currentModule].listedContent[currentContent].pathToContent.split(",");
loadedSwf = new URLRequest(String(swfURL[swfURLChoice]));
contentLoader.contentLoaderInfo.addEventListener(Event.COMPLETE,loadComplete);
contentLoader.contentLoaderInfo.addEventListener(ProgressEvent.PROGRESS,loadProgress);
contentLoader.load(loadedSwf);
break;
case "bcVid" :
checkForBeginning();
advanceBehavior = "next";
trace("Line 172: loading a Brightcove video");
//vidFrame_mc.visible = true;
//videoBG.visible = true;
//setChildIndex(vidFrame_mc,numChildren - 1);
vidID = videoList.module[currentModule].listedContent[currentContent].videoID.split(",");
trace(vidID);
BrightcovePlayer.instance.alpha = 0;
BrightcovePlayer.playVideo(this,0,vidID[videoChoice],140,112.5,"");
break;
default :
trace("Line 183: unrecognized type. check the node's 'type' attribute");
break;
public function contentFadeOut():void {
if (currentContentType == "bcVidBranch" || currentContentType == "bcVid") {
trace("Line 190: fading BC vid");
Tweener.addTween(BrightcovePlayer.instance,{alpha:0,time:.5,onComplete:doLoadNext});
} else {
trace("Line 193: fading something else");
Tweener.addTween(contentLoader.content,{alpha:0,time:.5,onComplete:doLoadNext});
public function movePanel(moveDir:String):void {
switch (moveDir) {
case "up" :
if (textPanel_mc.y != 145) {
Tweener.addTween(textPanel_mc,{y:145,time:.5,transition:"easeOutSin"});
break;
case "down" :
if (textPanel_mc.y != 645) {
Tweener.addTween(textPanel_mc,{y:645,time:.5,transition:"easeOutSin"});
break;
default :
trace("Line 211: WAT. That is not a valid direction");
break;
public function getSWFChoice(e:Event):void {
MC = MovieClip(contentLoader.content);
swfURLChoice = MC.swfURLChoice;
contentLoader.content.removeEventListener( "getSWFChoice" , getSWFChoice );
trace("YYYYYYYYYYYYYYYYY swfURLChoice="+swfURLChoice+" YYYYYYYYYYYYYYYYYYYY");
playOn();
public function getVidChoice(e:Event):void {
MC = MovieClip(contentLoader.content);
videoChoice = MC.vidChoice;
contentLoader.content.removeEventListener( "getVidChoice" , getVidChoice );
playOn();
public function playOn() {
timesAdvanced++;
moveAdv = true;
contentFadeOut();
hideNavControls();
public function loadComplete(e:Event):void {
loadMsg_mc.visible = false;
contentLoader.contentLoaderInfo.removeEventListener(Event.COMPLETE,loadComplete);
contentLoader.contentLoaderInfo.removeEventListener(ProgressEvent.PROGRESS,loadProgress);
contentLoader.content.addEventListener("endOfContent",endContentHandler);
contentLoader.content.addEventListener("getSWFChoice",getSWFChoice);
contentLoader.content.addEventListener("getVidChoice",getVidChoice);
Tweener.addTween(main_HUD.progBar_mc.progFill_mc,{scaleX:(currentContent) / int(numPages - 1),time:.4,transition:"easeOutSin"});
if (currentContent == 0){
main_HUD.pgNum_txt.text = "Welcome";
} else{
main_HUD.pgNum_txt.text = "Page " + currentContent + " of " + int(numPages - 1);
switch (currentContentType) {
case "cap" :
contentLoader.content.addEventListener("quizAdvancePage",quizNext);
break;
case "swf" :
contentLoader.content.addEventListener("quizAdvancePage",quizNext);
break;
case "quiz" :
contentLoader.content.addEventListener("quizAdvancePage",quizNext);
var loadedContent = MovieClip(contentLoader.content);
var xmlQuizContent = videoList.module[currentModule].listedContent[currentContent].question;
var numQuestions = int(xmlQuizContent.length());
var questionArray:Array = new Array ;
var choiceArray:Array = new Array ;
var correctChoiceArray:Array = new Array ;
var responsesArray:Array = new Array ;
var passedImageArray:Array = new Array();
for (var i = 0; i < numQuestions; i++) {
questionArray.push(String(xmlQuizContent[i].questionText));
var tempString:String = "";
for (var j = 0; j < xmlQuizContent[i].answerChoice.length(); j++) {
tempString += xmlQuizContent[i].answerChoice[j] + "%";
choiceArray.push(tempString);
tempString = "";
correctChoiceArray.push(xmlQuizContent[i]. @ correctChoice);
passedImageArray.push(xmlQuizContent[i]. @ dispImage);
responsesArray.push(xmlQuizContent[i].responseText);
loadedContent.populateQuiz(questionArray,choiceArray,correctChoiceArray,responsesArray,pa ssedImageArray);
break;
default :
break;
addContent();
checkForBeginning();
public function endContentHandler(e:Event):void {
//here, we will enable navigation again
trace("Line 295: END OF CONTENT");
mainMenuVisibility(true);
loadMsg_mc.visible = false;
endPageNav();
updateNav(currentContentType);
Tweener.addTween(main_HUD.next_btn.bg,{_color:0xffffff,time:.4,transition:"easeOutSin"});
nextEnabled = true;
//checkFurthestPage(e.target.currentFrame);
checkFurthestPage(currentContent);
if (currentContent == int(numPages - 1)) {
setCourseToComplete();
public function checkFurthestPage(evalNum:Number):void {
if (isNaN(furthestPage[currentLoadedSection])) { trace("Line 312: furthestPage[currentLoadedSection] is NaN"); }
if (evalNum > furthestPage[currentLoadedSection]) {
trace("Line313: currentLoadedSection is a Number");
furthestPage[currentLoadedSection] = evalNum;
trace("Line315: furthestPage[currentLoadedSection] = "+furthestPage[currentLoadedSection]);
saveCoursePos();
public function endPageNav():void {
trace("Line 321: On page " + currentContent + " of " + int(numPages - 1));
setChildIndex(main_HUD,numChildren - 1);
if (currentContent < int(numPages - 1)) {
main_HUD.next_btn.visible = true;
} else {
exit_btn.visible = true;
public function hideNavControls():void {
main_HUD.next_btn.visible = false;
main_HUD.prev_btn.visible = false;
exit_btn.visible = false;
public function loadNext(me:MouseEvent):void {
timesAdvanced++;
moveAdv = true;
contentFadeOut();
hideNavControls();
public function quizNext(e:Event):void {
timesAdvanced++;
moveAdv = true;
contentFadeOut();
public function loadPrev(me:MouseEvent):void {
timesAdvanced--;
trace("Line 350: loading prev");
moveAdv = false;
doLoadPrev();
hideNavControls();
public function doLoadNext():void {
switch (advanceBehavior) {
case "next" :
currentContent++;
break;
case "noAdvance" :
break;
default :
for (var i in videoList.module[currentModule].listedContent) {
if (advanceBehavior == videoList.module[currentModule].listedContent[i].contentTitle) {
currentContent = i;
break;
trace("Line 372: loading next");
contentLoader.unloadAndStop();
if (contentContainer.numChildren > 0) {
contentContainer.removeChild(contentLoader);
loadContent();
public function doLoadPrev():void {
switch (prevBehavior) {
case "prev" :
currentContent--;
if (currentContent < 0) {
currentModule = 0;
currentContent = 1;
timesAdvanced = 2;
numPages = 2;
break;
default :
for (var i in videoList.module[currentModule].listedContent) {
if (prevBehavior == videoList.module[currentModule].listedContent[i].contentTitle) {
currentContent = i;
break;
trace("Line 400: loading prev");
contentLoader.unloadAndStop();
if (contentContainer.numChildren > 0) {
contentContainer.removeChild(contentLoader);
loadContent();
public function addContent():void {
contentContainer.addChild(contentLoader);
navToTop();
textPanelListener();
public function loadProgress(pe:ProgressEvent):void {
var percentageLoaded:int = (pe.bytesLoaded / pe.bytesTotal) * 100;
trace("Line 415: Loading..." + pe.bytesLoaded + " out of " + pe.bytesTotal);
loadMsg_mc.loadText_txt.text = String(percentageLoaded) + "%";
public function updateNav(contentTypeCondition):void {
trace("Line 420: Checking nav. On Page " + currentContent);
if (currentContent == 0) {
main_HUD.prev_btn.visible = false;
navToTop();
public function checkForBeginning():void {
trace("Line 427: Check for beginning");
if (currentContent != 0) {
trace("Line 429: Is not beginning");
main_HUD.prev_btn.visible = true;
} else {
mainMenuVisibility(false);
if (currentContent < furthestPage) {
main_HUD.next_btn.visible = true;
public function textPanelListener():void {
if (videoList.module[currentModule].listedContent[currentContent].panelText != "_noText") {
trace("Line 443: should move up");
movePanel("up");
textPanel_mc.panelText_mc.gotoAndStop(videoList.module[currentModule].listedContent[curre ntContent].panelText);
} else {
movePanel("down");
public function addNavListeners():void {
main_HUD.prev_btn.mouseChildren = false;
main_HUD.prev_btn.addEventListener(MouseEvent.MOUSE_OVER,beginGlow);
main_HUD.prev_btn.addEventListener(MouseEvent.MOUSE_OUT,fadeGlow);
main_HUD.prev_btn.addEventListener(MouseEvent.CLICK,loadPrev);
main_HUD.next_btn.mouseChildren = false;
main_HUD.next_btn.addEventListener(MouseEvent.MOUSE_OVER,beginGlow);
main_HUD.next_btn.addEventListener(MouseEvent.MOUSE_OUT,fadeGlow);
main_HUD.next_btn.addEventListener(MouseEvent.MOUSE_UP,loadNext);
exit_btn.addEventListener(MouseEvent.MOUSE_UP,navHandler);
public function beginGlow(me:MouseEvent):void
switch (me.target.name)
case "next_btn" :
if (nextEnabled == true)
Tweener.addTween(me.target.bg,{_color:0xffffff,time:.4,transition:"easeOutSin"});
break;
default :
Tweener.addTween(me.target.bg,{_color:0xffffff,time:.4,transition:"easeOutSin"});
break;
public function fadeGlow(me:MouseEvent):void {
Tweener.addTween(me.target.bg,{_color:0x666666,time:.4,transition:"easeOutSin"});
public function determineSkip():void {
if (contentLoader.numChildren) {
var thisContent:MovieClip = MovieClip(contentLoader.getChildAt(0));
trace(currentLoadedSection+ "Current content: "+thisContent.currentFrame);
trace("Line 486 - Furthest page is "+furthestPage[currentLoadedSection]+" and the current page is "+thisContent.currentFrame);
if (furthestPage[currentLoadedSection] >= thisContent.currentFrame) {
trace("can skip this page");
Tweener.addTween(main_HUD.next_btn.bg,{_color:0xffffff,time:.4,transition:"easeOutSin"});
nextEnabled = true;
} else {
nextEnabled = false;
trace("can't skip");
public function navHandler(me:MouseEvent):void {
switch (me.target.name) {
case "next_btn" :
if (nextEnabled == true) {
nextEnabled = false;
main_HUD.next_btn.addEventListener(MouseEvent.MOUSE_UP,loadNext);
Tweener.addTween(main_HUD.next_btn.bg,{_color:0x666666,time:.2,transition:"easeOutSin"});
determineSkip();
} else {
trace("can't proceed yet");
break;
case "prev_btn" :
exit_btn.visible = false;
main_HUD.prev_btn.addEventListener(MouseEvent.MOUSE_UP,loadPrev);
determineSkip();
break;
case "exit_btn" :
contentLoader.unloadAndStop();
ExternalInterface.call("closeCourseWindow");
break;
//HERE THERE BE SCORM CODE
public function exitCourse(me:MouseEvent):void {
ExternalInterface.call("closeCourseWindow");
public function initializeTracking():void {
scorm = new SCORM ;
lmsConnected = scorm.connect();
if (lmsConnected) {
lessonStatus = scorm.get("cmi.core.lesson_status");
if (lessonStatus == "completed" || lessonStatus == "passed") {
scorm.disconnect();
} else {
success = scorm.set("cmi.core.lesson_status","incomplete");
scorm.save();
suspend_data = scorm.get("cmi.suspend_data");
if (suspend_data.length > 0) {
arrayToParse = suspend_data.split(",");
currentContent = parseInt(arrayToParse[0],10);
furthestPage = parseInt(arrayToParse[1],10);
} else {
//connectionStatus_txt.text = "Could not connect to LMS.";
public function saveCoursePos():void {
trace("Line 554: Saving position at " + currentContent);
var suspend_str:String = String(currentContent)+","+String(furthestPage);
scorm.set("cmi.suspend_data",suspend_str);
scorm.save();
public function setCourseToComplete():void {
trace("Line 561: Saving complteted course");
success = scorm.set("cmi.core.lesson_status", "completed");
scorm.disconnect();
lmsConnected = false;
public function navToTop():void {
setChildIndex(main_HUD,numChildren-1);You'll have to do two things.. Elaborate on exactly what you mean by a white screen appears. What is turning white? Are you generating a SWF from captivate of a screen capture session, then trying to load that SWF with a wrapper and when you do so it turns white? (In that scenario, if Captivate was looking for external assets it can't find, that'd be why). Please include more details on that.
Second, code of this size pasted into the forum really doesn't help. You'll need to do the work to isolate exactly what part of the code you're seeing this white box appear. Run it in a debugger line by line until you witnesss it turn white and only share that small portion of code. And if you do choose to share a ton of code, please use a site like pastebin.com which will retain formatting and color coding, making it much easier to read, and then share that pastebin link. -
How to Prevent Flash Animation Playing?
I have a flash animation that plays automatically when the user lands on the homepage of my site. It's part of the header, so it's present on every subsequent page of the site as well. However, I would like it to NOT play on the other pages. It should be visible, but only display the first frame or so of the animation, rather than playing automatically on every page.
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Flash animation playing way to fast in slides
Hello all,
I imported a flash AS3 annimation in captivate 8, but the animaton plays faster than it should. Is there anyway that i could get it to the normal speed as when i play it in a flash palyer ?
thanks in advance.Default speed in Captivate is 30FPS, check the framerate of your SWF animation, probably it is lower (default is 24fps). Either you change the framerate of the Flash animation up to 30, or you lower the framerate in Captivate to the same value as the animation before publishing. You can find the framerate in Preferences, Project, Publish Settings
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I have a dropdown menu written with CSS in a row above a
Flash animation. when the dropdown is triggered, the second tier
menu appears behind the Flash animation... I've tried to set
different z-index with two DIV tags but it doesnt seem to work. Can
anyone help??
Thanks,
ChrisAll Active content on a page will always rise to the top, so
to speak,
including Flash, certain form elements, Java applets, and
Active X controls.
This means that each of these will poke through layers. There
is not a good
cross-browser/platform reliable way to solve this issue, but
if you can be
confident in your visitors using IE 5+ or NN6+, then you can
use the Flash
wmode parameter.
MM articles:
http://www.macromedia.com/support/flash/ts/documents/flash_top_layer.htm
http://www.macromedia.com/support/flash/ts/documents/wmode.htm
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
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- Macromedia (MM) Technotes
==================
"plasticearth" <[email protected]> wrote in
message
news:e28pnk$5ql$[email protected]..
>I have a dropdown menu written with CSS in a row above a
Flash animation.
>when
> the dropdown is triggered, the second tier menu appears
behind the Flash
> animation... I've tried to set different z-index with
two DIV tags but it
> doesnt seem to work. Can anyone help??
>
> Thanks,
> Chris
> -
Help! A "Connect to" popup menu appears when trying to play a video...
Thanks.
A "Connect to" popup menu appears that asks for my username
and password when trying to play video.
I believe this menu began appearing after installing IE 7.0.
Is it therefore a IE 7 issue, or IIS authentication setting, or do
I need to reinstall flash or shockwave? Another question, and very
basic... how do I know if i am using flash or shockwave?
I have googled this and cannot find a similiar case.
Ideas? Thanks.Well, the answer is going to depend on your network setup. If
you're a home user on a single machine then I'd check your firewall
settings. Or contact your ISP to see if they've implemented any
kind of proxy that requires authentication.
If you're in a network environment then hit your IT guys to
see if they're blocking the FLV file format, or blocking RTMP
streams, or requiring proxy authentication or something like
that. -
Red screen / Alert when using a Theme - help
I'm on version 10.0.9 of FCPX (just updated to the latest version) and IOS 8 but I'm seeing this alert/red screen when trying to use some new plugin themes. Can anybody help tell me what I'm doing wrong? Do I need motion just to use some themes?
Hi,
This problem is known.
http://forums.lenovo.com/t5/W-Series-ThinkPad-Laptops/Phantom-touches-on-W510/td-p/288682
http://forums.lenovo.com/t5/Lenovo-SimpleTap-and-MultiTouch/W510-Multi-Touch/m-p/271471 -
I installed bootcamp windows 7 on my mac now im trying to install it on my friends mac... i have tried 3 different ISO via usb after the partition and the create bootable usb it restarts starts and it get to the point of starting windows a red dot appears wich is the logo animation and hangs there forever... i left it 6 hours and nothing happen.. I tried other methods to install windows XP by doing a Partition NTSF and inserted the DVD (windows XP) holding option key selected the dvd...it starts the progress and hangs in starting windows just like the windows 7 ISO.... im all out of options i tried several HDD, USB, USB ports, everything it wont get past the starting windows.... i have used, windows 7 64 bit and 32 bit ,home, proffesional, windows XP home, proffesional
Macbook Pro same as mine only its 13inch mine is 17inch. I tried windows XP DVD but it wont load past starting windows I cant see any installation progress to select partition etc.
Also im doing every process I did to install on mine and I had no problems -
Logging Screen Appears When Searching Through Safari/Google Bar
Hi all,
Has anyone had these" logging screens" appear on Safari when doing searches through the google bar on the top right nav bar? Seems like Big Brother is watching!
Thanks for any insight.
ChrisYes.. just starting to see this. Any ideas? It only happens when I search in Google bar. When I try with another user, doesn't happen.
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Preview - "Edit" "Cut" will not work - any ideas?
I have been trying to delete an area of a photo taken from iPhoto into Preview. I use the "Annotate" rectangle to identify the area I want to delete (this has some text in it which I want to replace) and then use the "edit" menu which should show "cu
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Hi, I am business owner using PC for years at work. I use a blackberry for e-m and Outlook (last version) for many things... Is there a reliable and effective method for importing (using Mail or Entourage) my mailboxes and my old e-ms from Outlook? T
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Is it possible to setup a BB mailbox for one user and a different user's calendar on the same BB?
Is it possible to setup a BB mailbox for one user and a different user's calendar on the same BB?
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Any issue if we writing DML,DDL and TCL commands in stored functions.
Hi, Is there any issue if we writing DML,DDL and TCL commands in stored function with help of PRAGMA AUTONOMOUS_TRANSACTION.
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Rollback per transaction issue
hi i found in our live database Rollback per transaction: 92.86% how i can troubleshoot this value and what is the rezone and how i can solve it