Red Square after using Roboscreencapture

Hi,
So we use Roboscreencapture to add a fetching grey frame to our images. If the image is a png, that's all fine; if it's a jpeg, after saving the file and returning to Robohelp, I encounter a red square instead of an image. The image is still there (viewing the topic or publishing reveal it there no problems) but it is annoying and there doesn't seem to be any way to remedy it without deleting the image and inserting it again.
Any thoughts on what is happening or any way around it?
Cheers.

I just go insert image - and select the image... it seems to work for .pngs... and if I readd the exact same image from the exact same location, it works again... it's very peculiar.
Here is the topic. The image is at the bottom. It's a total mess (Not My Fault I'm New )
<h2>Editing a Campaign</h2>
It is possible to open an existing campaign and edit
or add new details. This can be useful if more information or people become
involved during the course of the campaign.
<ol type="1">
<li class="NumberList">Select the Projects/Campaign
tab.</li>
<li class="NumberList">Select your Client
and Campaign from the drop-down
lists.</li>
<li class="NumberList">Click Campaign
Details, and in the Edit Campaign screen, make the
changes to the campaign you want.</li>
<li class="NumberList" style="font-weight: normal;">Click
Save.</li>
</ol>
 
<?rh-udv_start name="projects_campaigns_editing_campaign" ?><img src="..\..\Images\Edit_Campaign.jpg" alt="" width="617" height="374" border="0" /><?rh-udv_end ?>
The Campaign Details screen
 
</body>
</html>

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