Red x on galaxy pad when i call

it looks like the mic is muted when i try to make a call bottom left is a red ghostbuster x anyone know what this is?

Hi @DKDKTS ,
I see that you are experiencing issues when sending or receiving a fax. I will do my best to help you.
Which Laserjet do you have? (M127fn or M127fw)
Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation.
Try these steps to see if it will resolve the issue. Cannot Send or Receive Faxes.
Update the printer's firmware if the issue persists.
You can also set the printer to print a fax confirmation page for sending and receiving faxes.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know. Please provide which model you have for proper steps to be provided.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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