Redeem itunes card due to session timed out?

unable to redeem itunes card due to session timed out?

I had the same, frustrating problem, then happened onto a process that worked for me. I wrote it up in the following post: https://discussions.apple.com/thread/3541003
Hope that works for you, too.

Similar Messages

  • I'm trying to redeem my itunes gift card and i get the message "session timed out".  does anyone know why i'm not able to redeem my card and why i get this message?

    i'm trying to redeem my itunes gift card and i get the message "session timed out."  does anyone know why i'm not able to redeem my card and why i get this message in stead?

    I've been having the same issues too, and thought it was just my outdated computer or account?!
    Every time I try to purchase a song, "session has timed out" shows up after I click "agree" to the terms!? I seem to be in the exact same scenario as 'SportsBarn' above:  Itunes support have replied repeatedly with the same "solutions" but nothing has helped or even been applicable.  I have an older laptop, 2005 Powerbook running OS X 10.4 Tiger so it's not compatible with the latest iTunes 10.5.2 which requires minimum OS X 10.5. I've been using the balance already in my iTunes account (from redeemed giftcards over the past few years) with no problem, until recently (my last successful purchase was October 2011). I wonder if it's the older OS or just a redemption glitch even with newer computers?

  • I am running Itunes 9 on Tiger. Everytime I try to edit my credit card number, it says "session timed out". I need to change the card number in order to purchase music. Also, I lost the last 2 purchases. Can I download them again without a charge?

    I am running itunes 9 on Tiger. Everytime I try to edit my credit card number, it says "session timed out". I need to change the card number in order to purchase music. Suggestions?
    Also, I lost the last 2 purchases when I backed up after a hard drive crash.  Can I download them again without a charge? Newton

    Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.  Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid.  Apple notes it is your responsibility to back up your purchases.

  • HT201209 TRYING TO REDEEM MY GIFT CARD AND IT KEEPS SAYING SESSION TIMED OUT.

    Trying to use Gift Crad but it keeps saying session timed out. What the problem.

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • Whenever I try to buy songs on my phone it goes through my credit card authentication process. When I select done it gives a message saying session timed out. What do I do?

    Whenever I try to buy songs on my phone it goes through my credit card authentication process. When I select done it gives a message saying session timed out. This has happened mulitiple times. What do I do?

    I figured it out!
    I read a solution for something that sounded similar.
    Anyone in similar position:
    Open iTunes app on iPhone, and pick an option from bottom, such as music. Then scroll down to bottom of page and where your iTunes ID is, press on it, and pick sign out.
    Then return to home screen, and double press home button and press and hold on first icon showing, until a minus symbol appears in the top left of icons present. Press on each minus symbol on each app in turn, until all app icons have disappeared. Then Restart the phone by pressing and hold the home button and the on/off/standby button at top of phone, until the apple symbol appears in centre of blank screen.
    Swipe to turn phone fully on and open settings and scroll down to iTunes and apps option and tap that. Pick sign in and put in your apple ID, it will accept it and then return to home screen and open iTunes a you'll find it works fine
    Simple really, but some like me won't think f this themselves!
    Hope that helps

  • I am trying to buy songs on itunes and half way through the terms and conditions come up, I accept them and press return and then I get a 'session timed out' notice and the sale hasn't gone through - tried loads of times / updating software, any answers?

    I am trying to buy songs on itunes and half way through the terms and conditions come up, I accept them and press return and then I get a 'session timed out' notice and the sale hasn't gone through - tried loads of times / updating software, any answers?

    I am trying to buy songs on itunes and half way through the terms and conditions come up, I accept them and press return and then I get a 'session timed out' notice and the sale hasn't gone through - tried loads of times / updating software, any answers?

  • I have a Windows 7 Computer.  When I go into itunes store, it comes up, and I can navigate in it, but a box keeps appearing saying accessing itunes store.  I then get a session timed out, so can't purchase anything.

    I own a Windows 7 computer.  I can get into itunes okay, and I can get into the itunes store okay.  After I am in the store, a box keeps appearing that says "Accessing itunes store".  It goes on and off.  I am able to navigate when the box is not showing.  If I try to download music,  I get to the point where I need to agree to the agreement contract, then says "Session Timed Out."  I have the latest versions of itunes and all my Windows Updates.  What can I do about this?

    I was struggling with this since my latest Itunes update.  Fiirst it would not recognize my IPad as a device, after correcting that, it would list the Ipad in my device but my Sync had no options (summry, info, etc). and it kept saying it was "Accessing Itunes store".  reading your question I suddently tried deleting the itunes task (alt-ctrl, delete, processes) and delete Itunes.  (By the way, I had rebooted my computer several times over the last few days).  I opened up Itunes, and voila. Device is there. No "accessing windows" and my sync has the normal options.
    ****..feels good to actually write an answer rather than writing a questions.
    Eman

  • Itunes won't allow me to buy a song, says session timed out

    I have $ to spend in my itunes, but when I try to buy a song it says session timed out, try again

    You need to delete her music that she put on your iPod. She does not have the right/lience to give it to you. Yu are stealing.

  • I tried to submit a validated rss feed to itunes.  It keeps saying session timed out.   Any suggestions?

    I keep trying to submit a validated RSS feed to podcasts on Itunes.  It keeps saying session timed out.  Any suggestions?   thanks

    Possibly your server is responding too slowly. In iTunes, from the 'Advanced' menu choose 'Subscribe to Podcast'. Enter your feed URL. See whether you can subscribe there, and whether there is an appreciable delay.

  • Itunes keeps saying session timed out

    I am trying update an one of my iTunes accounts. When I trying to deauthorize all computers (because I no longer have most of them), I am repeatedly asked to login. My account says that there are 4 Downloads pending, but when I click Download I get a screen that says "session timed out".  I have reset the Internet time which one page said might be the problem to no avail.  I am working on a PC laptop.

    Possibly your server is responding too slowly. In iTunes, from the 'Advanced' menu choose 'Subscribe to Podcast'. Enter your feed URL. See whether you can subscribe there, and whether there is an appreciable delay.

  • Why do I get a session timed out message?

    Why do I get a session timed out message in iTunes when I try to redeem a gift card?

    I had similar problem. My old Mac (also OS X (10.4.11) was out of sync. The reset clock strategy I read about elsewhere did not work for me. But, selecting Manage > Change Country (at the bottom of itunes window) and selecting (reselecting?) my country did correct the problem.

  • Is anyone else having problems transferring their digital copy of "Haywire"? Session Timed Out?

    I recently purchased the Bluray for "Haywire" that included a digital copy.  I have followed the directions for download into iTunes included w/ the Bluray that directs me to www.lionsgatedigitalcopy.com/redeem.  I have entered the code on multiple occasions w/ the same result - Session Timed Out in iTunes.  Has anyone else experienced this problem?  I have contacted Lionsgate support and they say they are not distributing "Haywire" in the US and therefore cannot help.  Very odd.  Any help would be appreciated.  Thank you.

    Found the Solution:
    I actually figured it out.  If you just go directly to iTunes, open the Redeem Code page, and input your promotional code without ever going to the website it tells you to, it works splendedly.  Not sure why letting the website open iTunes screws it up.

  • How can I verify credit of an itunes card that has already been redeemed?  My Grandson and I both redeemed itune cards on our shared account about the same time. There isn't a credit balance after his purchase?

    How can I verify credit for an itunes card that has already been redeemed?  My Grandson and I both redeemed itune cards on our shared account about the same time. There isn't a credit balance after his purchase?

    Have you checked the account's purchase history to see if anything could have used up the balance : See your purchase history in the iTunes Store - Apple Support ?
    If there aren't any purchases then try logging out and back into the account (e.g. on your iPad tap on your id in Settings > Stores and then log back in) and see if a balance then shows on it. My account's balance shows at the top right of the store's page on my computer's iTunes, by clicking on my name towards the top right of the iTunes screen, and by logging in to view my account via the Store > View Account menu option. On my iPad devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > Stores and it should show on the screen that you are taken to)

  • Application Server Session timed out (-11) (lack of debug in internal ITS)

    Dear Sirs,
    I get the error message below, when I try to run a IAC through internal ITS. The IAC worked for a while (<30 minutes), and then suddenly this error appeared.
    I can see that this error message has been asked about previously, but then in connection with statefull/stateless BSP applications (e.g "Session timed out thread", on this forum May 31 2005).
    In this thread the solution is apparently to alter the 'rdisp/plugin_auto_logout', is this the case for us as well?
    I have read Error handling using the ICM , but not able to actually beeing able to pinpoint the problme.
    All our other IAC are working it is only a problem with one of them. The problem is still valid even if I log on with different user, and the error is still there now even after two hours. The problem transaction is a altered version of the WSTA, and I am able to get the first screen where I enter the store number. 
    Any tips or suggestions to pinpoint the error?
    +400 Session timed out - please log in again
    Application Server Session timed out (-11)
    Error:     -11
    Version:     6040
    Component:     ICM
    Date/Time:     Thu Apr 27 14:13:56 2006
    Module:     icxxthr_mt.c
    Line:     1719
    Server:     xxXXXt_TXX_XX
    Detail:     Session does not exist+
    In SM21 :
    +Transaction Canceled ITS_P 025 ( 0x2103: Interpreter: The input contains errors. )                                                              
    Documentation for system log message D01 :
    The transaction has been terminated.  This may be caused by a termination message from the application (MESSAGE Axxx) or by an error detected by the SAP System due to which it makes no sense to proceed with the transaction.  The actual reason for the termination is indicated by the T200 message and the parameters.                         
    Additional documentation for message ITS_P               025 Template interpretation terminated - internal error &1                        
    No documentation exists for message IT025+                                     
    Best regards,
    Jørgen

    Dear Sirs,
    The error has been solved. It was a matter of an illegal input sendt to the RetailHeaderFunction.
    However, this makes way for another question.
    On the standalone ITS, it was possible to get error messages which indicated where the code contained errors, when it was runned.
    How is it possible to make the internal ITS gives better feedback (errors?), and show where the error is?
    Jørgen

  • When I go to download tunes and/or music videos, each attempt concludes with a "Session Timed Out" message, asking me to "try again." I do -- and the same thing happens.

    When I go to download tunes and/or music videos, each attempt concludes with a "Session Timed Out" message, asking me to "try again." I do -- and the same thing happens.
    I am working with iTunes 10.4.1 on an iMac with OS 10.4.11.
    Thanks,
    Peter Cavanaugh

    Delete and redownload them if doing so is free in your country.
    (106637)

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