Redeem redemption code is finished but no serial number

I have activated my membership with a redemption code. After that, the webpage has been closed so the next steps haven't been done. I can't do it again because the code is already been used once. I still need a serial number to use the software. What should I do?

I assume that by "membership" you mean it is a CC subscription.
If yes: CC does not need serial number, you just need to download the CC & activate it with the Adobe ID with which you have redeemed the code.
CC mostly asks for serial number if:
1. There is no CC registered to the ID with which you had signed.
2. There are entries of Adobe in Host files of the computer.
3. The activation count has increased.
Please refer to:
Creative Cloud applications ask for serial number
Re: Invalid serial number?
Regards
Rajshree

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Is the redemption code the same as the serial number?

is the redemption code the same as the serial number?
I am trying to register my light room five and this one letter will not fit in the box.

No. A redemption code is used to acquire a serial number.
Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html

Redemption Code problem [branched from unrelated serial number posting]

I'm also having a similar problem not being able to redeem my redemption code for a prepaid card on the website and hence not being able to obtain a serial number. The trial version was working fine prior to me uninstalling to install the perpetual version.

Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

Invalid redemption code - can't get my serial number for Adobe Acrobate XI Standard

I keep receiving a message, "The code you entered in invalid." for my redemption code. I used the number one and the small l and a zero and a capital O in my redeption number and still get the same message. How do I get the serial number so that I can download my Adobe Acrobat XI Standard program that I purchased from Best Buy today?

Hello - Is the issue still pending

Redemption code will not work for serial number

Put my code in and it says it's not been activated.

Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

I received an order number, a product key, and a password but no serial number. Now I cannot access Adobe Premiere Elements 13 because it asks me for a serial number.

I bought and installed Adobe Premiere Elements 13. The download email provided me with an order number, a product key and a password. I never received a serial number. When I attempted to access the software, it required a serial number. I now cannot use this product because I never received a serial number.

Burr Leonard please be aware you are posting in a public forum. I have edited your previous responses to remove your personal information. If you do wish to continue responding via e-mail then please turn off your e-mail signature prior to responding.
The suggestion provided by Kglad is information on how to redeem your redemption code. Did you purchase from Adobe directly? If not then it is likely you received a redemption code as opposed to a serial number.
If your order is from Adobe directly then you serial number will be located under your account at http://www.adobe.com/. You can find additional details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

Purchased the software but the serial number provided is invalid

After using a trial version of elements 13 for Mac I purchased the software but received an invalid serial number

Probably it is a redemption code and not a valid serial number. See this link and read the entire page:
<Redemption Code Help>
Good luck.

TS1292 I accidentally scratched off the whole code so I did the serial number thing, but it keeps saying it's invalid.. I am 500 % sure i typed it correctly. what should i do now?

I accidentally scratched off the whole code so I did the serial number thing, but it keeps saying it's invalid.. I am 500 % sure i typed it correctly. what should i do now?

If the page doesn't that you posted from help then you will need to try contacting iTunes support (you will need to give them as much of the serial number and activation code from the card as you can read) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

I have purchased Acrobat from the Cloud and downloaded and installed it. I received an order number but no serial number and cannot get it to finish installing Where do I get the serial number!?!

I have purchased Acrobat from the Cloud and downloaded and installed it. I received an order number but no serial number and cannot get it to finish installing Where do I get the serial number!?!

Like most online purchases you would normally receive the order number before the order is processed so you should be patient and allow some time for the processing to happen. If you feel you have waited long enough then you should contact Adobe Support directly and try to get information on your order since you now have a reference for it that you can share with them.
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Get chat help with orders, refunds, and exchanges (non-CC)
http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

I have redemption code from 500px but it does't work because of country of account doesn't match the country of the code , they gave me another one and does't work also because something is wrong and try again?

I have redemption code from 500px but it does’t work because of country of account doesn't match the country of the code , they gave me another one and does’t work also because something is wrong and try again?

creative cloud abo from 500px does not work with german Adobe ID!! What can I do? has the email address for 500px (for anyone else reading this message) and a note saying that 500px has a fix... so you might try writing to 500px again

CS6 with Product key number but no serial number

I purchased CS6 from Adobe Support (email address: Help And Support <[email protected]>) and obtained a product key number but no serial number. How come? Is my purchase legitimate or did i get scammed?

Hi,
I don't know if anyone is still looking at this thread but I have just dealt with the same Adobe 'Help and Support' with the email [email protected] and found you when I looked to see if there was anything about them online.
My story as short as poss – I had problems running Photoshop Elements 11 after upgrading to Mac OS X Yosemite. Some people told me it could work, others no, so I tried to get some information from Adobe. I looked for 'Help' on Adobe.com and wrote in my enquiry on the recommended 'Chat' option. This morning I got a response and was asked if I was available to web chat about it on Skype. Everything was headed 'Help and Support' and all the Skype messages had a little Adobe logo with 'Help' by them – so I assumed it was all legit and I was actually dealing with Adobe.
They told me PSE 11 was incompatible with Yosemite but said that as an existing customer I could upgrade to PSE 13 for a discount. This seemed a good deal so I said OK. They said I could download it immediately but they'd need remote access to my computer. They started installing PSE 13 and though I started to wonder about how long they needed remote access for, things only began to look really weird when it came to paying, which was to a Moneygram account in India. Also I got a confirmation email from that adobe24x7 address.
By that time though I'd got so far into it I was worried what would happen if I pulled out, and so I went ahead and paid them (equivalent of $78 US). They told me they'll send a full serial number by email within 72 hours. When I said to them 'you're not actually Adobe are you' they said 'We have affiliation with Adobe through Commission Junction'. The named 'Support Manager' on the messages is Amrita Singh.
They finished the installation, and so far the PSE 13 seems to work fine. But like you I have no idea whether it is legitimate software or not. I called Adobe here in the UK and they say they have no connection with adobe24x7, didn't seem to have it on record as a scam address, but are going to get back to me.
I'm normally careful with scammers so this makes me feel really dumb. But – the big question – since they had access to the computer for so long, were they fishing for anything else? If they are real scammers this is a possibility. When I reported it to Adobe they told me to cancel the payment but I said I didn't want to in case adobe24x7 took any reprisals.
So, if CS5 and Yosemite is still reading – did they ever get back to you when they said they'd reimburse you? And have you had any other bad consequences since you were in contact with them, bank accounts, passwords being compromised etc?
Am wondering how much I need to panic! Thanks for any information....
And, a wider issue, shouldn't Adobe show a little more concern that their 'Help pages' are being hacked into so easily?

I have a Windows copy of Photoshop Elements 11, but the serial number has been lost. I didn't buy the product and I am unable to find the box. As far as I know, it's never been used so has not been registered. Does anyone know how the serial number can be

I have a Windows copy of Photoshop Elements 11, but the serial number has been lost. I didn't buy the product and I am unable to find the box. As far as I know, it's never been used so has not been registered. Does anyone know how the serial number can be recovered under these circumstances?

If you never bought the product then you cannot get the serial number.

I am trying to download Photoshop CS6 onto my Mac from the Adobe website, but I do not have a serial number. I made an Adobe ID, but the serial number is not under "My Products" nor have I received an email including a serial number. I do not know how els

I am trying to download Photoshop CS6 onto my Mac from the Adobe website, but I do not have a serial number. I made an Adobe ID, but the serial number is not under "My Products" nor have I received an email including a serial number. I do not know how else to find the serial number. Please help!

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

My hard drive went out one of my Macs and I am trying to install logic studio on another Mac but the serial number is invalid. What are my options?

My hard drive went out one of my Macs and I am trying to install logic studio on another Mac but the serial number is invalid. What are my options?

Check that the serial you are using is the correct one..
Typically the problem is either you are misreading the serial and therefore typing it in wrong. Check you are correctly entering zeros or O.. and so on....
or...
You bought the LP9 upgrade version.... which requires the LP8 full serial as well.
If it is the LP9 upgrade serial.. (and not the LP9 full serial) you must enter your original LP8 full serial first and then the upgrade serial for LP9.. when it asks for it.
Failing that.. you can obtain a replacement serial from Apple.. using this form.....
https://ssl.apple.com/support/proapps/serialnumbers/

I need help with my serial number. I downloaded soundbooth cs3 to restore my downloaded puchase, but my serial number is not being accepted. I have 16 more days to resolve this.

I need help with my serial number. I downloaded soundbooth cs3 to restore my downloaded purchase, but my serial number is not being accepted. I have 16 more days to resolve this. I don't need tech support, I just need the software I purchased to work for me. That's not to much to ask, is it? Can anyone from adobe help me please?
Chris

Error "The serial number is not valid for this product" | Creative Suite

Redeem redemption code is finished but no serial number

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