Redeemed $25 itunes card, my account was credited for about two minutes, then suddenly the $25 credit had been removed. Attempted to re-redeem the card, which read already redeemed. What happen?? What's my next move??

I'm confident that if you have spoken with our Fraud Team directly, that there are the proper wheels in motion to resolve all of the concerns that occured as a result of the fraudulant order on your account. It may take up to 2 bill cycles for all the adjustments to be applied and the changes made to your account to bring the dates and eligibility back to normal, so you should definitely be nearing the end of your wait. Based on your description, it may have been a while since you spoke with them directly instead of the customer service team, so I encourage you to give them a call at your earliest convenience to put your worries at ease. If you need to make arrangements for the charges that appear on your account, our Financial Services Team at 866-266-1445 will also be able to help possibly place a hold on the account regarding the disputed charges so there's no accidental inturruption in your service due to this unfortunate situation.
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport

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My iPhone was vibrating for about 2 minutes, Then turned off.

I can't do a reboot, Because my sleep button doesn't work?

Do a search for the Settings App first. If you are running iOS 7, swipe down from the middle of the home screen to get to the search field at the top of the screen. If you are running iOS 6, swipe to the right from the first home screen to get to the search area. Type Settings into the search field. When the app appears in the search, tap on it to open the Settings app.
From that point, do one of these two things to get the apps to reappear. Most likely, the second suggestion is the one that you should try since not all apps can be restricted.
Check Settings>General>Restrictions and make sure that you didn't disable them.
You can also reset the home screen layout and the icon will reappear - but the home screen will return to the way that it looked when you first activated your iPad.
Settings>General>Reset>Reset Home Screen Layout.

I'm having trouble updating my iphone 4 since i updated to 4.3.3 i can't update it anymore. right now when i connect it to my itunes, itunes freezes for about 5 minutes then says something like "could not load sync service" any ideas on what i shud do?

I'm having trouble updating my iphone 4 since i updated to 4.3.3 i can't update it anymore. initially itunes would let me go so far as downloadin the new software then an error poped up as soon as the download finished, and now when i connect it to my itunes, itunes freezes for about 5 minutes then says something like "could not load sync service, reconnect or try again later" any ideas on what i shud do?

Did you try to connect in recovery mode? iPhone and iPod touch: Unable to restore

After an erroneous contacts delete on the mac, they've been removed from icloud and all the synced devices. I was able to restore the contacts from a backup, but since the iCloud version is newer than the backuped one, they are deleted every iCloud sync

After an erroneous contacts delete on the mac, they've been removed from iCloud and all the synced devices.
I was able to restore the contacts from a backup, but since the iCloud version is newer than the backuped one, they are deleted every iCloud sync.
Now I have an iPhone with the contacts and iCloud deactivated, but I lost all the contacts on the Mac and the iPad.
There is a way to tell iCloud "restart using the contacts I have on this device"?

An iCloud backup will save the state of your Camera Roll at the time of the backup but, if you delete photos from the Camera Roll, they will not be in the next backup taken.
If you are using the iCloud Photo Library (beta) read this FAQ which will tell you what happens when you delete photos from one of the devices sharing the Photo Library.
iCloud Photo Library beta FAQ - Apple Support
The relevant section is:
How does iCloud delete photos and videos from iCloud Photo Library?
Deleting a photo or video from your Photos app will also remove the item from iCloud Photo Library and from your iCloud storage allocation. Photos and videos you remove can be recovered from the Recently Deleted album for 30 days. After 30 days, your content will be removed from the Recently Deleted album. Photos are backed up on our servers for up to 30 days after they're deleted from the Photos app. If you need to recover these photos during that time, contact Apple Support.

My iphone 4 only turns on when its plugged into a wall and when it finally turns on it lasts for about a minute then it turns off and while its on the signal says searching, what should i do?

my iphone 4 only turns on when its plugged into a wall and when it finally turns on it lasts for about a minute then it turns off and while its on the signal says searching, what should i do?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. You likely have a bad battery.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one with a new battery for $79. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace yur battery for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the battery yourself if you are up to it. A replacement costs about $10
iPod Touch Repair – iFixit

An Animated GIF displays, i.e. moves, for about 5 minutes, then freezes. Other GIFs from the site work indefinitely, and this GIF works indefinitely on IE. Why does it freeze in Firefox?

An Animated Avatar GIF file moves as expected for about 5 minutes, and then freezes. Other animated avatars from the same site work fine, and move indefinitely. To confirm that the site had not exchanged the file for a non-animated version, I right-clicked and selected 'View Image Info' and when I did so, it moved for about half a second. (The image file was the one uploaded.) Loaded the page in IE, this avatar moves indefinitely.
Any ideas why an animated GIF stops in Firefox?

The answer is that Animated GIF files include a Loop Enable Flag as well as a Loop Limit Count. This GIF had a count which should have allowed it to loop for almost 2 hours. But in Firefox it only loops for about 5 minutes.
It appears Firefox is misinterpreting this value to be a Frame Count rather than a Cycle Count.
Is there any Firefox Employees reading this, and can acknowledge this has been added to their Opportunity (a.k.a. Bug) List?

HT201401 My iPhone 4 vibrated for about a minutes and is now unresponsive with a black screen. I don't know if it's on or off. What do I do?

This morning I used my iPhone very well, received and made a few calls. I placed my phone on the bed and started to use my iPad. I then heard the phone vibrating and the phone screen was black. I tried pressing the home button but that didn't stop it. I tried to turn off the phone but that didn't stop it. It vibrated for about a minute non-stop. When it finally stopped, my phone looked as if it was turned off...black screen and not responding to anything. I tried to turn it on but nothing. The battery was fully charged last night to that is not the issue. What do I do? Please help me.

No problem just happy you got it working again
Happy Days

My account was disabled for security reasons and there is a different credit card on file now with a purchase

I woke up this morning to find my account has been disabled! When the account was reset I found that there was a $20 iTunes gift card purchased using a credit card that I do not own and my zip code changed. Has anyone else had this issue/hack?

Do you ever click on links to redirect you to another page? Do you navigate via Pop up? Sometimes doing that redirects, or just installs software without your knowledeg or permission. Sometimes a site is spoofed and you aren't even where you wanted to be, and have no idea:
http://en.wikipedia.org/wiki/Spoofing_attack
http://support.microsoft.com/kb/833786
This one is best and referenced by Apple to visit:
http://www.stopbadware.org/google?hl=en-US&url=http://www.thetechnobuzz.com/%3Fp %3D440
Never say never.....these things can happnen to anyone.

My brother's iPod was disabled for 23 million minutes then my dad fiddled with it. Now it's stuck in recovery mode and wont connect to my computer or go into DFU mode. How do I fix it?

It's an iPod touch 4S, white.
I've tried on various computer types (windows, macs, and even a linux) and nothing. None of the computers even recognized a device being plugged in.
I know it's not the cable, our other idevices use that one fine (I bought several more to be sure and no luck).
My dad is at his wits end and I want this insanity to end. Help please.
It's been locked so long I don't know what iOS it's on.
Dear god, what did my brother do.

See what you missed here:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Just received my replacement nano, synced it to my iTunes library, and now it plays for about a minute or so and then shuts itself off. How can I avoid this?

I did not receive any info about this. How do I find out which generation it is? Where can I find a user guide for it?

The newest version of the Nano is the 6th Generation. It is easily found on the website, either under the "Store" or "Support" tabs at the top of this page.
Here is the link to the Nano 6th Generation user manual:
http://manuals.info.apple.com/en_US/iPod_nano_6thgen_User_Guide.pdf

My Ipod touch just downloaded IO6 but when I press the music button it goes to an entirely white screen for about a minute then reverts to the main ipod screen. I cannot access my music or podcasts. Have restarted both. What should I do?

Computer and Ipod have both been restarted. Video has the same white screen problem. THIS IS NOT THE WHITE SCREEN OF DEATH - just when I press the music or video button.

- Try connecting to comutr and then try to restor.
- If still white screen, let the battery fully drain. After charging for an hour try the reset and restore again.

My iTunes account was charged for a download I didn't make. What to do?

My iTunes account was charged for a download I didn't make, using credit in the account. My credit card was not involved. Can I get a refund from Apple? How?

You can download the item again for free.

IPad connects/syncs to iTunes for a few minutes then iPad crashes

Sync-ing my iPad has been a problem for awhile and has reached a critical point where my iPad has lots of music/video/apps and it takes longer and longer for it to backup and sync it to iTunes.
My iPad only stays connected for 5-6 minutes before I get a series of beeps from it, the spinning gear spins for about a minute, then freezes.
At which point it no longer wants to sync with iTunes. I have to unplug the USB cable and restart the iPad. It's a 16 GB model and have about 7 GBs left of storage.
Sometimes it will stay sync'd/connected up to iTunes longer before the iPad freezes, I can usually get stuff onto my iPad quickly enough to avoid the crash, but inevitably, my iPad will freeze.
I suspect a corrupt iPhone OS and/or App on my iPad.
Is there a way to install a fresh version of iPhone OS without losing any of my paid music, videos, books and apps?
In other words re-install a fresh version of the iPhone OS and not restore from any of my backups.
My iPod Touch exhibits the same problem/issues, also.
I am on a G4 MDD running OS X 10.5.8 with latest version of iTunes.
Any ideas on how I can fix this issue are welcome.
Thanks to everyone in advance.

Hiya,
I'm having the same problem and it's now doing the same with my iphone as well!
i set both up as new but i still have the same issue.
I'm on a laptop (Dell) running vista. I have re-installed itunes and update vista but still no progress
Did you manage to get your issue resolved?

My iTunes will work for a few minutes then becomes unresponsive

I will be on iTunes for a couple of minutes and then the pinwheel will start and I am forced to quit. It happens every time I open iTunes.
Please help!

Try turning off your router for about 5 minutes then turn it back, then restart your Mac.

My itunes account was disabled for some reason. I changed password in iforgot and still didn't work. I could log in but not make purchases from the store so I set up a new login/account . Is there any way to move my music to the new account?

My itunes account was disabled for some reason. I changed password in iforgot and still didn't work. I could log in and see my music but not make purchases from the store or even redeem an itunes gift card so I set up a new login/account with another email account of mine. On the new account I can redeem my gift card and download items onto my ipad2. Is there any way to move my music to the new account?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Redeemed $25 itunes card, my account was credited for about two minutes, then suddenly the $25 credit had been removed. Attempted to re-redeem the card, which read already redeemed. What happen?? What's my next move??

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