Redeemed a $10.00 gift card and had a balance of only $1.42
When I tried to redeem a $10 iTunes gift card, I received a message saying "Your Apple ID has been credited with $10.00. Your balance is $1.42." How did I redeem a $10 gift card and only have a balance of $1.42? Is there any way to fix this?
Did you owe iTunes money and/or have pre-orders or auto-renewing subscriptions that were due ? You've checked the purchase history on your account : http://support.apple.com/kb/HT2727 ? If you can't see where the balance went, and you've tried logging out (Store > Sign Out menu option) and back into your account (Store > Sign In) and it doesn't change then you could try contacting iTunes Support and see if they can help with where it went : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Have redeemed a $20 iTunes gift card and at top shows $20 but when I go to purchase anything it is asking to use credut card? CAn anybody tell me what I need to do to make the cost come off my gift card redeemtion and not my credit card??
Hi Kim ...
Might not just be the security code > iTunes Store: My credit card's security code or zip code does not match my bank's records
Apple "verifies" your billing credentials with every transaction.
what does my debit card have to do with my having a redeemed ITunes card
If the total purchase price of the media including any applicable taxes or fees exceeds the balance of the redeemed card, then the difference is charged to your debit or credit card account.
iTUNES STORE - TERMS AND CONDITIONS < re taxes and fees
You don't have to have a credit or debit account setup > Create an iTunes App Store account without a credit card -
Redeem 25$ Gift Card and give 15,88$ credit only?
I just bought this 25$ gift card a hour ago.
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Kinda upset, how do I fix this problem?Click here and ask the iTunes Store staff for assistance.
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I have a gift card and cant use it
I redeemed a 25 dollar gift card, and it shows the credit on my account. when i go to buy a song, it wants me to verify my credit card, which i no longer have. in fact i have no credit cards. why is this so, when i bought a gift card?
Emmanuel, See this guide: iTunes Store: Invalid, inactive, or illegible codes
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Yes.
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I tried using my iTunes gift card and put in the code and the serial number and they were accepted but before I typed it in again to make a purchase, I realized that the first letter is the code wasn't showing up and I had to put in under a light to see there was a ltter. When I tried putting in the new code it said it had lready been redeemed, though it has never been used. I can't get a hold of customer support and haven't had this happen before. Any suggestions?
See if this page helps : http://support.apple.com/kb/TS1292 - there is info towards the bottom of the page for how to contact iTunes support.
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I received a plastic gift card and I redeemed it but I threw away my gift card
Hi, I have received a plastic gift card and I already redeemed it. I now have 15 euro's to spend. However when I try to buy music it asks again for the redeem code. Normally this would not be a problem but I threw way my gift card with the code on it because I thought I didn't need it anymore.
please help me.Are you sure it's asking for the code from the card and not asking for you to confirm credit card billing information? As Anna said, I've never had iTunes ask for the code from a gift card once I'd redeemed it. If you are certain that it's asking for the code again, Go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store. (There is no phone support for the iTunes Store).
Regards. -
I have an iTunes gift card and I have redeemed it. However, I am unable to purchase things from the iTunes Store. How do I purchase an app with my gift card?
Very very likely that tax is applicable and tax is more than $0.01. You need to add a payment method for the tax. If you add a credit card, the girft card balance will be used up first.
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HELP!
Itunes is not working on my mac. I'm trying to redeem a gift card and everytime I enter my password it does not work. Also, when I try and browse songs, everything is blankIt's been a while but it should work on a Mac because Macs can read Windows formatted devices. Otherwise, you can perform a restore operation to return it to the Mac format. If you go to support.apple.com/manuals/ you can find a copy of the user manual for the model you have in which this is all explained.
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Apple - Support - iTunes
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Has had 2 iTunes gift cards and the scratch off strip on the back leaves us unable to read the numbers and we can not retrive any songs without the correct numbers and letters. What can we do? Please help...
iTunes Store: Invalid, inactive, or illegible codes
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I have a an itunes gift card and when i try to redeem it, it says Code redemption is temporary unavailable, try again later.
Try Here...
http://www.apple.com/hk/en/support/itunes/store/giftcard/
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
OR...
The Server could indeed be temporary unavailable and you will need to try again later. -
I just bought a gift card and it said I could redeem the code straight away
Where is my rede code because it certainly is in the e ail they sent meI also tried manually underlining a few things on the new iPad and when highlighting a paragraph, it would skip a few lines and the line would go through a few as well. Looks like a major iBooks glitch needs to be addressed here.
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HT201209 I got a iTunes gift card and it wouldn't let me redeem
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Hi there Countrygirl_809,
You may find the information in the article below helpful.
Redeeming iTunes Gift Cards and content codes
http://support.apple.com/kb/ht1574
-Griff W. -
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