Redeemed a gift card and it still charged my credit card

I had one hundred dollars in gift cards.  So I recently redeemed them all and my account balance read one hundred dollars.  Thus I spent it all on music.  Today I looked on my credit card and Itunes charged me for all of my songs. I need a refund on the charges.

Contact iTunes support.  Nothing we users here can do for you.

Similar Messages

  • I had gift card money on my account and it still charged my credit card, WHY???

    I had redeemed several gift cards and had money on my account and itunes still charged my credit card for several purchases??? Why????

    This just happened to me!!!! I tried calling support and that was a complete JOKE!

  • HT2736 I redeemed a gift card in an old account by accident. It doesn't appear I can transfer credit to my current account. Tried to gift songs from old one to current but credit card charged, then deleted cc info but still doesn't work. Suggestions?

    I redeemed a gift card in an old apple account by accident. It doesn't appear I can transfer the credit to my current apple account. Suggestions online were to gift songs from old account to new one but when I did my credit card was charged. I have deleted my credit card info and now it won't let me gift songs at all. Credit is showing in old account, any suggestions how to utilize?

    You cannot gift with a gift balance.  You must use cc to gift

  • My gift cards are not being redeemed.  Still charging my credit card.

    My gift cards are not being redeemed.  Still charging my credit card.

    Does your iTunes account show a positive balance?

  • ITunes:  I just redeemed a gift card in iTunes and then rented a movie.  I want it charged to the gift card but think that it was charged to my credit card.  How do I ensure the charges are against the gift card?

    iTunes:  I just redeemed a gift card in iTunes and then rented a movie.  I want it charged to the gift card but think that it was charged to my credit card.  How do I ensure the charges are against the gift card?

    I took this straight from the help menu.
    You need to set up an Apple ID for use with the iTunes Store before you can redeem anything in the iTunes Store. You don’t need to enter credit card information to redeem only the amount of a gift certificate or card.
    Hide 
    Use an iTunes allowance, gift certificate, or iTunes Gift Card
      If you aren’t already signed in to the iTunes Store, choose Store > Sign In, or click Sign In at the top of the iTunes Store window. 
      Below Quick Links, click Redeem, and follow the onscreen instructions.
    The amount in your account appears to the left of your account name. When you click the Buy button to make purchases, the amount changes to show how much money remains in your account.
    You can use a gift certificate only in the iTunes Store for the same country in which the certificate was purchased.

  • Why when I redeemed a gift card on my ipad and rented a film was I charged from my account and not the card?

    I was given a gift card and on the back it said I should go to music on my device and to the bottom of the page and click redeem.  I did and entered the number on the card.  I then went to films to rent a film and have received a receipt for a payment taken from my card.  What did I do wrong?  Is it indeed worth having these gift cards if I don't want to download music?

    I have the same problem as I first redeemed my gift card on my ipad and I can see the credit through itunes, but when I tried to purchase an app for my mac it appeared that my gift card has already been redeemed.  The App Store gift card said it can be used on downloading any apps to iPad, iPhone, Mac.
    Can anyone helps me out here?!!  Thank you.

  • Was I charged for redeeming a gift card?

    I had a $3.98 balance, redeemed a $10 gift card and was left with an $11.99 balance.  Why did my total balance go down?   Was I charged for redeeming a gift card?

    You aren't charged for redeeming a gift card. Have you checked the purchase history on your account e.g. you didn't have any auto-renewing subscriptions that were due ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
    If not then have you tried logging out of your iTunes account on the computer/device that you are using and seeing if then shows a different account ?
    If not then you could try contacting iTunes Support and see if they know where it went : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT201209 I just redeemed my gift card.  50.00 is now in my apple account...when I go to download a song it wants me to verify my billing info. How do I redeem the gift card and not having the price go on my credit card??

    I just redeemed my gift card....my apple acct says I have 50.00.  When I go to download a song it goes right to my billing info.  Wants me to verify my credit card info but no where to redeem my gift card.  How do I do this??

    I took this straight from the help menu.
    You need to set up an Apple ID for use with the iTunes Store before you can redeem anything in the iTunes Store. You don’t need to enter credit card information to redeem only the amount of a gift certificate or card.
    Hide 
    Use an iTunes allowance, gift certificate, or iTunes Gift Card
      If you aren’t already signed in to the iTunes Store, choose Store > Sign In, or click Sign In at the top of the iTunes Store window. 
      Below Quick Links, click Redeem, and follow the onscreen instructions.
    The amount in your account appears to the left of your account name. When you click the Buy button to make purchases, the amount changes to show how much money remains in your account.
    You can use a gift certificate only in the iTunes Store for the same country in which the certificate was purchased.

  • Getting session has timed out while trying to redeem a gift card. have had no problem in the past.  am running a g4 since 2002 with os 10.4 and itunes 9. have no internet problems and can connect to store ok. so far apple no help keeps blaming it on othrs

    am having trouble for the first time trying to redeem a gift card. Everything same on computer, OS, and internet connection. have been able to redeem other cards. this time am getting "SESSION HAS TIMED OUT" while trying to redeem card. have contacted apple and checked out all their suggestion iE:( must be your connection. typed in code wrong, too old version of itunes, etc) anything but why would a gift card code bee tied to a specific vetrsion of ITUNES. Rediculous!! there has to be others out there that have an older version if itune than i have. has anyone ever had the error "SESSION HAS TIMED OUT" and if so was it corrected?? any information other than apples {change password and give us lots of personal info they probably have) would be appreciated..

    Hello,
    As far as I can see, that Verizon Jet Pack wireless Modem uses WPA2 to connect.
    The Router might complicate things right now.
    Make a New Location, Using network locations in Mac OS X ...
    http://support.apple.com/kb/HT2712
    Is that Interface dragged to the top of Network>Show:>Network Port Configurations and checked ON?
    The Interface that connects to the Internet, needs to be drug to the top of System Preferences>Network>Show:>Network Port Configurations and checked ON.
    If using Wifi/Airport...
    Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.

  • I am trying to redeem a gift card. I type in the code, and when I hit redeem, nothing happens - it freezes; I can't even close it out. What can I do to get the money to my account?

    I can go to itunes store, click redeem, and enter my code.  But when I click redeem after that to add the money to my account from gift card, it just freezes.  Any ideas?

    Hi mjmmurray,
    If you are having trouble accessing your iTunes Store account or redeeming the gift card, this article may help:
    iTunes Store: Invalid, inactive, or illegible codes
    Contacting iTunes Store Support
    Go to the iTunes support page and select your iTunes country.
    From the iTunes support page, choose Contact Support on the lower-left side of the page.
    Follow the instructions to get iTunes Store support assistance.
    U.S. Customers: If you need help with an iTunes Gift code purchased or received on Facebook, contact Facebook Customer Support.
    If you are having issues with your Apple ID, this article will get you started.
    Frequently asked questions about Apple ID
    You may also need to verify or update your billing information for the iTunes Store:
    iTunes Store: Changing account information
    I hope this information helps ....
    - Judy

  • Itunes is not working on my mac. I'm trying to redeem a gift card and everytime I enter my password it does not work.  Also, when I try and browse songs, everything is blank

    HELP!
    Itunes is not working on my mac. I'm trying to redeem a gift card and everytime I enter my password it does not work.  Also, when I try and browse songs, everything is blank

    It's been a while but it should work on a Mac because Macs can read Windows formatted devices. Otherwise, you can perform a restore operation to return it to the Mac format. If you go to support.apple.com/manuals/ you can find a copy of the user manual for the model you have in which this is all explained.

  • I have redeemed a gift card and says the code was not properly activated what do i do?

    i have redeemed a gift ccard and it said the card was not activated properly what do i do

    Are you able to take the card back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • HT1688 Do I need a credit card in order to buy a FREE app and redeem my gift card?

    Do I need a credit card to buy a FREE app and redeem my gift card??

    Create iTunes account without credit card
    Read here
    http://support.apple.com/kb/HT2534

  • I have like a paper gift card i got with a purchase and it has "gift card number" and "pin" and i want to redeem it but when i go to redeem a gift card on itunes it says "code" i i don't have that! please help i want to redeem this

    i have like a paper gift card i got with a purchase and it has "gift card number" and "pin" and i want to redeem it but when i go to redeem a gift card on itunes it says "code" i i don't have that! please help i want to redeem this

    coIt is a code. See:
    iTunes Store: How to redeem a code
    Apple - iTunes - Inside iTunes - How to Redeem Free Download Codes and Gift Cards In the App Store and iTunes

  • I am attempting to change my country from US to Canada and I keep getting that the newtork is refused and I am unable to redeem Canadian gift cards. Please help?

    I am attempting to change the country fro US to Canada and I keep getting that the network is refused??? hence unable to redeem Canadian gift cards. Please help.

    Is your iTunes account address, and other payment method(s) ((if applicable) associated with Canada? They have to be to use that Store.

Maybe you are looking for

  • Can we toggle the display of Key/Text in Webi prompt?

    Gurus, We have a BOBJ 4.0 and BW 7.1 system. We have developed a webi report on top of BW BEx query. We have created 3 variables in BW BEx Query and they appear as prompts in webi. The prompt variables in webi display both the key and text when the l

  • All Day Events Lengthened

    I'm experiencing an issue with all day events. Using my Presidents' Day event as as example. In Entourage and iCal it shows as a single day event. When I sync it with my iPhone, the event ends up being two days long. I've checked time zones in all pr

  • Creating a signature

    How to create a my signature without scanning?

  • MY IPOD TOUCH ISN'T CHARGING

    my ipod touch isnt charging when i plug it in my wall charger(the charger is a samsung)i left it all night but didint even get 1% of charge.I then plugged it in my computer(see below)but said "USB DEVICE NOT RECOGNIZED". i tried everything:bought a n

  • How to import a certificate in iphone

    Good day, I was wondering, is there a way to import a .pfx file or the exported private key to an iPhone or iPad without sending it through email. Reason for this is, even if the file is having password still, the key is at risks by sending the file