Redeemed card and balance applied, though Itune will not let me purchase with balance and keeps referring me to other payment types which I do not want and will not let me purchase with my credit balance.
Had an itunes card, entered the code on the card to redeem it. This all worked fine and it applied the correct balance. Now go to itunes store and it keeps referring me to make purchase with other payment types rather than letting me purchase with my current Apple ID balance. I have ensured I am on the latest version of iTunes though still getting the same issue.
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Contact iTunes Customer Service
http://www.apple.com/support/itunes/contact.html
Similar Messages
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My wife and I share an iTunes account. Is there any way to set up a seperate one for her to sync her phone contacts, iCloud and music to without having to purchase all her music again and then share going forward?
It would be so much easier having seperate accounts but we have hundreds of her purchased songs on my account and she would need to be able to access these from her account. Possible?
Also, if we bought a song in future we would want to be able to both have access to it.
Alternatively, what is the easy way to sync two distinctly different contact lists to one iTunes account?
Thank you in advance.FYI: iTunes account (used to make purchases) is not the same as iTunes library (iTunes on your computer with music, movies, etc.).
ecbclb wrote:
Will we have to create a seperate account for her, or can we all have the same one?
You can but you will not be able to limit what she syncs.
I would like to avoid 'checking' and 'unchecking' individual songs every time one of us tries to synch our ipods to the library.
I don't recommend using (only) the checkmarks to select what to sync.
Each of you can create your own playlists then sync only those playlists.
Then add/delete from your own playlists to change iPod content.
The only time I uncheck items is if I rarely/never want to sync them to anything, such as Christmas music or old audiobooks.
I suggest you each have your own computer login account. Then everyone has their own contacts, calendars, and everything else.
You and your husband can share an iTunes library and let your daughter have her own. -
I want to buy app from appstore, but don't have credit card or visa card of that sort. So I would like to know if there is anyways that I could buy app using other payment type? Thanks.
Get an iTunes gift card & redeem that in iTunes. You can setup an App store account without a credit card, but to purchase paid content you need a payment method.
http://support.apple.com/kb/ht2534 -
My husband and I share an iTunes account. We both just got iPads. How can we program them to have different phone numbers for FaceTime and messages
Use different email address (gmail?) just for FaceTime and Messages.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
Cheers, Tom -
Ipad 4 won't turn on at all, and is recognized by itunes as being in recovery mode- when I try to restore it stalls on the portion stating "preparing device for restore" and on the page it says "itunes is restoring the software." Been like this for a day. I read the restore notes on apple, but this seems to be a little more unique than the standard recovery issues. Any ideas as to why I seem to keep stalling during the restore process?
Couple of things I can think of before going to the Apple store.
First, if you can, power off the iPad. Then connect it to the charger that came with the iPad and plug that into a known good wall outlet. Leave it there at least an hour then try to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart.
Also, you mentioned you have the latest iTunes. But it would be good to check the actual version. If the iPad is running iOS 7 you need iTunes 11.1 or later. -
My "Hanging with Friends" app keeps crashing whenever I try to open it. I have deleted and re-downloaded the app, restarted my iPhone, and even restored my iPhone all together, and nothing is working. How can I get this app to work again?
Can you start Firefox in [[Safe mode]] ?
You can also do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
My macbook pro recently got swiped and I lost all my data, problem is, just before it was swiped I set up my new iphone 5 which transferred all my photos and music over which is no longer on the computer. What will happen to my phone if I plug it in?
I never used icloud before so there is no data to back up from. I just spoke to the apple store and they said that if I do plug it in, all the data will be swiped....is there a program I can use to transfer my data from my phone to computer without loosing it all ???
Renee -
I have a local carrier number, if i by a contract-free iPhone 6 can i swap the T-mobile sim that will be in the phone with my local carrier sim? in other words, IS the contract-free iphone also unlocked so it can be used with any carrier?
The T-mobile phone is advertised to be SIM-free. This does NOT mean unlocked. Unlocked iPhone 6's are not yet for sale in the US.
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I need help trying to figure out why I'm not able to purchase anything on iTunes. I changed my password, that didn't help. I changed my payment type, that didn't help. It initially started when my password got disabled. Any advice?
I need help trying to figure out why I'm not able to purchase anything on iTunes. I changed my password, that didn't help. I changed my payment type, that didn't help. It initially started when my password got disabled. Any advice?
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i am not able to hear any sounds of games on the speaker. Though the sounds function on the head fones. The speaker works perfect in other applications except games.Have checked all the settings but not able to fix it.
Have you got notifications muted ? Only notifications (including games) get muted, so the iPod and Videos apps, and headphones, still get sound. Depending on what you've got Settings > General > Use Side Switch To set to (mute or rotation lock), then you can mute notifications by the switch on the right hand side of the iPad, or via the taskbar : double-click the home button; slide from the left; and its the icon; press home again to exit the taskbar. The function that isn't on the side switch is set via the taskbar instead : http://support.apple.com/kb/HT4085
If that doesn't solve it then try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
I down loaded the new version of Itunes and now it will not allow me to purchase music. I have alidated my account information many times. Now it keeps asking me to do it over and over again.
I have had my account for a long time.Do you currently have a credit card set up in your iTunes store Enter Payment Information screen?
If so, grab a recent statement for that card and check to make sure that the address that shows up in your Enter Payment Information screenexactly matches the address showing on your credit card statement. For example, if your address in the credit card statement says "Street", the iTunes screen has to also say "Street" (Not St or Str.) Also match the capitalisation of the address on your statement. (If it says STREET in the statement make it say STREET in the iTunes screen, not Street or street.)
Also make sure that your name in the iTunes screen exactly matches the one in your statement. (Say, if you've got a middle initial in the credit card statement name, you need one in the iTunes screen.)
After doing that, does that get you past the invalid address thing?
If not, there's some additional suggestions in the following post:
"invalid address"--solution from Apple support that worked for me -
I'm trying to get organized and I just added a bunch of books and pdfs to my itunes library. They were all added immediately to my ipad and iphone even though I did not want this. I added them to itunes using add to library and I have both devices set to sync only selected books.
How do I do this in the future so this doesnt happen? Its a lot of work to now manually erase them from each device and it sent my phone over capacity.
thanksI dont see the difference in the posts. I dont think theres anything inaccurate or misleading about what I wrote. The items were immediately added to my ipad and my iphone, even though I have them both set to sync only select items. As soon as I added new titles to my itunes library, they were immediately added to the devices. Not on the next sync. Immediately. Both devices were plugged into the computer at the time. Sorry if I failed to mention they were plugged in but I dont see the signifigance youre making out of it. The problem persists anyway.
Now that I did a test without the devices plugged in, the new items were still added as soon as I plugged my devices into the computer ( I do not have them set to sync over wifi).
Since I have both devices set to manually select items to sync, of course I want to manually select new items to sync. For instance, I am not going to read any of these magazines or books on my phone, ever, and I dont want to waste valuable space with them.
So I'm trying your advice:
I just tried deselecting sync books. It erased all content from ibooks on my device. I then dragged
one title onto the device, and it just goes back to syncing select books, with the one title selected.
It appears that wont work to solve my issue. The next time I add something to itunes it will be put on my phone. Is this really something most people want? To select to manualy control what content is synced, but then have things automatically added. It seems inconsistent to me. -
I was following article http://support.apple.com/kb/HT2534 -- it instructs me to select 'none' for payment type.
I (my teen) do not have a credit card. I want to download free apps and use gift cards to purchase music.
Any suggestions as to how to set up account without credit card?
Thank you,Did you follow, exactly, the instructions on the HT2534 page when creating the account ? I've just tried it on my Mac's iTunes and the instructions still work e.g. find a free app in the store, click on its free 'price' button, and on the popup click on 'create apple id' - when you get to the payment details screen you should see the 'none' option.
Creating an account with 'none' : http://support.apple.com/kb/HT2534 -
Why can i not download games when i have money on my account. It just keeps refering me to the Itunes help forum. Why cant ITunes just tell me the problem? Why do i have to go on chat forums and ask others to help me.
It is telling you to contact iTunes Support. Do that by:
Apple - Support - iTunes - Contact Us -
I get this message when i try to sync and download my iphone, ITUNES was unable to load data class information from sync services, reconnect or try again later. this has happened twice. i have not downloaded by phone in several months. the first time i got this message i did not understand i and left my phone plug in for 12 hrs and it never did anything. today. when i got the message i just unplugged it.
helphttp://support.apple.com/kb/TS2690?viewlocale=en_US&locale=en_US
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