Redeemed Gift Card But Credit Balance Not Correct
Hi
I redeemed two 50 USD Itunes Gift card in my account however while redeeming each, 25 USD redeemed and it got 25 USD as credited. So totaly It redeemed 50 USD and got 50 USD as credited. I never face such a kind of thing however I can not use also this credited amount. Anyone has an idea how I can get back my credited 50 USD from Itunes?
Try signing out then back in to refresh your account. If this will not work, contact support and have them check your account.
http://www.apple.com/support/itunes/
Similar Messages
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I purchased an apple gift card, but i am not having any success adding the money to my itunes account or apple account so i can purchase music or apps, how can i do this
If you bought an Apple gift card, then you cannot use it in the iTunes store. You can only use it in the Apple store for hardware.
You would need an iTunes gift card to buy anything in iTunes -
My boss gave ma a gift card but I can not use it in my country, how can I change country to star using it?
You cannot change your iTunes country unless you are really moving to another country, nor can you change country association for a gift card. Give it as a gift to a friend who lives in the country of origin for the card.
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PLEASE HELP URGENT!
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REDEEMED GIFT CARD BUT NO BALLANCE
I redeamed my gift card but my ballance is not showing up? I wanted to make a purchase but it keeps saying it will charge my credit card. I want to use my redeamable points?
Hi cre8ivegenes,
Welcome to the Support Communities!
The article below explains how to redeem an iTunes Gift Card. The terms and conditions are usually printed on the back of the card. If you have a specific question about a card, follow the information in the articles below to contact iTunes Store Support.
iTunes Store: How to redeem a code
http://support.apple.com/kb/ht1574
If you have trouble redeeming your code, this article may help:
iTunes Store: Invalid, inactive, or illegible codes.
http://support.apple.com/kb/TS1292
Cheers,
- Judy -
I have ten usd free gift card but can not buy gems in Clash of clans 's game. So please check my ID and unlock it to let me my gems. Thank you!
Contact iTunes support at the link below.
http://www.apple.com/emea/support/itunes/contact.html -
My itunes account will not let me use my $30 credit which is loaded on. It wants to use my credit card which I've previously used but which now has been cancelled. I've gone into manage my account and tried to find where to de select credit card but there is no 'none' button. I now can't purchase from itunes.
I had a similar problem, except my phone was a new IPhone 5s, and it was my first purchase. I simply put money into my credit card account (only $2), and gave them my credit card details in the payment info section. I then tried purchasing again and it worked using the gift card I had previously redeemed, maybe they just need to know that if it doesn't work there's enough money on your card, as a guarantee.
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I purchased a new computer, and downloaded I tunes and my music to my account. I previously used a gift card which shows i have credit. I went to buy a song and when i entered the email address and password it says that it is wrong. it directs me to make a new password, for which was do not want to do so because after an hour on the phone with apple support, i got it straight where i have one password for my apple id. the reference number for that issue is 425431646. I don't want to mess up by changing my password and not being able to connect via my apple accounts on my i pod, or computer.
Have you follwed the instructions here:
iTunes Store: How to redeem a code
Also see:
Redeeming gift card -
How to redeem gift card with credit left over
hi all, i wonder if you guys can help. i know how to redeem a gift card if you have no credit. i used a gift card once before and now instead of redeem it show that i have 13 cents left. so, how do i install a new gift card?
Hi,
The same way you would if you had No Credit...
iTunes > your account > Redeem -
Why is my itunes gift card saying credit balance is out of date when I just got it today?
I just purchased an new itunes gift card today and it keeps saying the credit balance is out of date...why?
Contact iTunes and ask.
Apple - Support - iTunes Store - Contact Us -
HT201209 I put in an iTunes code from a gift card, but my balance didn't change.
Has anyone else experienced this and is there anything I can do?
Have you tried logging out and back into your account on the computer/device that you are using and seeing if the balance then updates ?
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I have a redeemed gift card balance of more than $60.00, but when I try to make an in app purchase, I am asked to verify my apple ID and payment info and when I do it charges my card and I am not given a choice to use my remaining balance. How do I use my balance first?
Hi ...
Select None for payment method > iTunes Store: Changing account information
Be aware, an auto renewing subsciption by require a credit card. -
I entered the code from 4 $15. gift cards but my credit card is still being charged. I can not see a credit balance in my account.
Nothing you can do. Cards are country specific, and your account information must match the country of the card and store you are trying to use.
You can only use that card in the USA store, with an account with USA billing information. No way around that. -
I redeemed a $50 gift card and it says $50.00 is my balance but when I try to buy an app it asks me for my billing information. I don't want to use my credit card, I want to use the $50 gift card I paid for. Please fix this
Hi ...
asks me for my billing information
Apple "verifies" your billing information with every transaction whether it's purchasing media from the balance of redeemed gift card or a debit or credit card account.
Click Account right side of the App Store window then click View Account.
Make sure your name and billing address is correct then click Done.
Now try purchasing an app. -
Want to create Apple ID for both my children's IPad's. Tried creating new email account for my son and it will not let me. I want them to be only able to purchase from redeemed gift cards and everytime it asks me to update credit card info on their Ipad.
Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful.
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