Redeemed gift card credit disappeared

     Hi!
Some time last summer I redeemed a gift card and the credit appeared both in Itunes and APP store, fine.
I didn't buy anything until recently a small application. At that moment, I didn't see my credit anywhere but I tried to buy anyways.
The price for the app was finally charged to my credit card instead of from my gift card credit, which doesn't appear anywhere.
I try to look for it, but I can find what happened with my credit. I try to re-redeem the credit but I get a nitice saying that the card has been already redeemed.
Yes, I did redeem it, but I haven't spent the money.
So where is it? What can I do?
Thanks!
AAA

Contact Support and explain your issue.
Mac App Store Support -
http://www.apple.com/support/mac/app-store/

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