Redeemed gift card doesn't appear in my account

I redeemed a gift card a week ago and it was accepted, but it doens't appear in my credits and my recent purchases were not placed against the redeemed balance. How do I find out where my gift card went?

Same here. I just entered a question too.

Similar Messages

  • HT5035 Can I transfer a redeemed gift card balance from one Apple ID account to another?  If so, how?

    I am  new to apple and the ipod touch.  I created an apple ID in my name and used my daughter's ipod touch to enter a gift card as required.  She has $15 and I then created her an apple ID for herself that she is using on her touch.  How do I transfer that credit to her Apple ID?  Thanks!

    I searched for your issue, and it seems that you can't. You can contact some Apple specialist and discussing this issue with him, and he can maybe help you out, or you could buy something as a gift with that $15.
    Correct me if I am wrong.
    Palmondo

  • HT201209 how do i fine out my account balance when i redeem gift cards

    If I redeem gift cards, where can I see my account balance?  Also, if I purchase apps, games, etc., How does it know to use the gift card vs. my credit card on file?
    Thx!

    My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. On my iOS devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to).
    When purchasing items from the store your account's balance should be automatically used first (you can't gift content from your balance) - from http://support.apple.com/kb/HT5582 :
    When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance.

  • HT201195 code is scratched. Trying to redeem gift card

    Code is scratched. Trying to redeem gift card. Anyone help?

    If the page that you posted from doesn't help then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • Redeemed gift card . . . now what?

    I have tried so many times to delete my expired credit card information from iTunes so that it will only deduct from the redeemed gift card (that was taken in successfully).  But, there isn't a NONE button next to the credit card icons, erasing my number doesn't work and yet, the site is adament about getting new information about my credit card that is dead in the water.
    Please help.

    What is your actual problem?

  • How do I use my redeemed gift card to purchase a book on iBooks when it will only give the option of "Mastercard, Visa, Amex or 'None' (Billing Address)"??

    How do I use my redeemed gift card to purchase a book on iBooks when it will only give the option of "Mastercard, Visa, Amex or 'None' (Billing Address)"??
    Desperately need help so I can purchase books for my study course!!

    Sir,
    I thought So too but then I went to Itunes Library and try and buy a single song from an album for $1.29.  Now my Itunes Gift card balance is $ 7.10 as I mentioned earlier. it still did not let me buy and kept trying billing my Visa card.
    Should I restart my PC and Itunes and retry. What do you suggest?
    regards
    Bikram Suri
    [email protected]

  • HT201209 iTunes will not use the redeemed gift cards on my account, I have a $30 credit and when I try to purchase a song it goes right to my credit card on file. Why does this keep happening

    iTunes will not use the redeemed gift cards on my account, I have a $30 credit and when I try to purchase a song it goes right to my credit card on file. Why does this keep happening???

    Any time you've changed anything in your billing, it does this once to very things.

  • I have a MacBook Pro, I want to copy Itunes files to an SD card to play in my car, the SD Card doesn't appear in Itunes when I insert it, and I don't know how to convert the files to the correct format, can anyone help?

    I have a MacBook Pro, I want to copy Itunes files to an SD card to play in my car, the SD Card doesn't appear in Itunes when I insert it, and I don't know how to convert the files to the correct format, can anyone help?
    Thank you

    So it seems from reading the COMMAND manual that my first issue is that I used a 16GB SD card, and the manual says it will only recogize up to a 2GB SD card. I did use my MB Air's SD card slot and crated a folder and dragged the music files to it, then to the card. So I am going to get a 2GB card and try that next. Otherwise just stick with the iPOD connected. At least that is 8GB

  • How do i change the redeem gift card from one apple id to another?

    i want to move the redeem gift card from one apple id to another one is that possible?

    Only if the Card is complete and has not been used.
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I have a redeemed gift card balance of more than $60.00, but when I try to make an in app purchase, I am asked to verify my apple ID and payment info and when I do it charges my card and I am not given a choice to use my remaining balance.

    I have a redeemed gift card balance of more than $60.00, but when I try to make an in app purchase, I am asked to verify my apple ID and payment info and when I do it charges my card and I am not given a choice to use my remaining balance. How do I use my balance first?

    Hi ...
    Select None for payment method > iTunes Store: Changing account information
    Be aware, an auto renewing subsciption by require a credit card.

  • HT5035 how do i find out what the balance of a redeemed gift card is on itunes

    I have redeemed gift cards and want to see how much is left on the account. Where can I find the remaining balance?

    View iTunes Account Balance
    https://discussions.apple.com/message/18192373
    View Purchase History
    http://support.apple.com/kb/HT2727

  • OS X 10.8.3 says it brings redeeming gift cards with webcam on mac app store, doesnt seem to work for me?

    Updated to OS X 10.8.3,
    While updating i read the notes about how you can now redeem gift cards with the built in webcam on the Mac App Store, Opened it up and Clicked Redeem > signed in la di da, and it doesnt seem to work for me.
    Specs:
    MBP 13 inch, Early 2011
    8 GB Ram, 320 GB HDD
    FaceTime HD Camera
    Intel HD Graphics 3000
    Help thanks

    Hi ChuckN,
    I have installed the update at home on an older 27" iMac, a new retina macbook pro 15", an older macbook air  and a recent 21" iMac and on none of them does the redeem by camera option show up.
    I would say to our north American friends this is something that has been working for you for a while and has only been announced as available in AU with the latest update for our region this week. Sadly updates don't always work straight up.
    I am hopeful there is something I have not turned on but think I may need to wait for another update.
    good luck Chuck!

  • I get error 5002 when trying to redeem gift cards , what do I need to do to fix this.

    I get error 5002 when trying to redeem gift cards, what can I do to fix this?

    http://store.apple.com/us
    I have been trying to fix this myself and just found a way tonight. This started happening after I downloaded a new version. I tried several other approaches and was unsuccessful until I was directed to the support website.  I searched for 5002 error.  I chose specific conditions and alert message.  Then chose "Error 5002" which gave a little detail. 
    Basically I had to go to the above site and change my password and some other account information.  It didn't work when I tried in my actual ITUNES application.  I think because my account was so old and they upgraded some security items like stronger passwords etc., so the old stuff was no longer good enough.  I have now redeemed two gift cards.  I hope it helps.

  • TS1292 do i have to have my ipod touch with me to redeem gift card or can i loan via computer to the ipod so it will be available on the ipod

    do i have to have my ipod touch with me to redeem gift card or can i loan via computer to the ipod so it will be available on the ipod

    All the music should be on the computer so you can just sync the music back to the iPod after you restore the iPod to factory defaults/new iPod. Regarding app data, just export (email/file sharing etc) as much as possible so you can import it back.

  • HT2105 is there a limit on redeeming gift cards per day? how about purchasing in app?

    is there a limit on redeeming gift cards per day? how about purchasing in app?

    AFAIK, there's no limit to how many gift cards can be redeemed in a 24 hour period. Same for In-App purchases.

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