Redeemed itunes card not being credited to account

Redeemed a card over 14 hours ago using iPhone but the credit does not appear in the account.

Try signing out of your iTunes Store account and back in. That may force a refresh of the display and get your credit to appear. If not, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

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Trying to redeem iTunes card told first time purchase on computer needs security question answered which I did not set up or know the answer to

Trying to redeem iTunes card. Was told first time purchase needs security questions answered and don't remeber setting them up to start with and I have made several purchases before without answering questions. Getting no help from Apple support. How can I make new answers for new security questions.

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

How can I verify credit of an itunes card that has already been redeemed? My Grandson and I both redeemed itune cards on our shared account about the same time. There isn't a credit balance after his purchase?

How can I verify credit for an itunes card that has already been redeemed? My Grandson and I both redeemed itune cards on our shared account about the same time. There isn't a credit balance after his purchase?

Have you checked the account's purchase history to see if anything could have used up the balance : See your purchase history in the iTunes Store - Apple Support ?
If there aren't any purchases then try logging out and back into the account (e.g. on your iPad tap on your id in Settings > Stores and then log back in) and see if a balance then shows on it. My account's balance shows at the top right of the store's page on my computer's iTunes, by clicking on my name towards the top right of the iTunes screen, and by logging in to view my account via the Store > View Account menu option. On my iPad devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > Stores and it should show on the screen that you are taken to)

Password not recognised when I sign in to redeem iTunes card?

password not recognised when I sign in to redeem iTunes card?

iOS: Troubleshooting Messages
FaceTime, Game Center, Messages: Troubleshooting sign in issues
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

ITunes needs to fix the problem with there gift cards not being activated this is not up to the retailer and they will not return scratched coded cards! There is thousands of people having this problem please fix it

iTunes needs to fix the problem with there iTunes cards not activating properly! This is not the retailers fault and they will not return iTunes cards that have had the code area scratched there for apple needs to credit and or activated the cards there is thousands of people having this problem please bite the bullet and fix it already I will not be using iTunes until this is corrected...

If you haven't received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Just noticed a recurring pattern of not being credited my $5 pre-order deposit.

The other day I was going over some of my Best Buy gaming purchases this year through MyBB, and noticed for one game, Project CARS on PS4, I was charged an additional $5 for the pre-order bonus (noted as "POB") which should have been free. I contacted customer support and was told I'd only be able to get a refund w. receipt in-store, and it was up to the store's discretion. As I didn't save a recipt from May, I figured it was a loss and not worth trying to make a case over $5.
Then I noticed something else. As a Gamers Club Unlocked member, all new release $59.99 games go down to $51.35 ($47.99 + tax) when the 20% deduction is applied. When accounting for the $5 deposit to reserve an in-store pre-order, the game should work out to $46.35 after tax if the transaction is processed properly. However, going through new release game pre-orders, I noticed that almost every single game I pre-ordered for in-store pickup this year was processed incorrectly and I was charged $51.35 due to not being credited the depsoit I had already paid. I didn't realize at the time, but now it appears as if has been the case for four pre-order purchases, which when added to the $5 I was charged for the pre-order bonus, works out to a $25 total overcharge. Is there any way to try and get my money back on this at this point or no? As some of these purchases were from months ago, I don't still have the receipt and even if I did, would be past the return window (though this wouldn't be a typical return issue).

Hi Jay86,
You certainly shouldn’t be running into so many issues with pre-order deposits at your local Best Buy. I’m familiar with hiccups with these in the past, but I haven’t heard anything for quite some time now. Our systems are setup to automatically apply your $5 deposit to the final transaction when a game releases, so this leads me to believe that some of your pre-orders aren’t being fulfilled properly at the store level. I’m very sorry if this has occurred on any of your pre-orders!
Like others have mentioned, your local store should be able to refund any pre-order deposits necessary. We also have the ability to locate previous pre-orders/receipts, so I wouldn’t worry too much about that. Considering the timeframe here, you may want to ask to speak with someone from your store’s leadership team as well, should you run into any issues.
Please feel free to let us know if you continue to run into issues with this.
Best regards,

I am continuously being sent to join itunes store not being allowed to get into app store

I am continuously being sent to join itunes store; not being allowed to get into app store

No I didn't have an iTunes account, but followed the subscription registration for iTunes as directed. Do I have to wait 10 days?

Cannot redeem itunes card on ipod touch?

cannot redeem itunes card on ipod touch? Screen jumps before I finish typing in code!

I've the same problem. ipod running iOS 5.1.1, when I go to redeem the screen would say "Loading ..." and then kicks me back to the Redeem screen again. Many times, this would happen even before I finished entering the code. Reboot and resetting does not help.

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I just purchased an iPad 2 and am unable to redeem iTunes cards today as of 8:30AM (PST). Could the millions of cards being pushed through have flooded the iTunes store, etc. Anyone?
jh
Merry

Hey Tag2006,
Thanks for the question. Are you experiencing this issue on a Windows computer? If so, the steps in this resource may help:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M.

How do i get on my apple account on the desktop without signing up with a credit card or Itunes card, i already have an account it just won't let me sign in without giving the desktop version a credit card

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SEARCH!
http://lmgtfy.com/?q=itunes+account+without+credit+card

Redeem itunes card due to session timed out?

unable to redeem itunes card due to session timed out?

I had the same, frustrating problem, then happened onto a process that worked for me. I wrote it up in the following post: https://discussions.apple.com/thread/3541003
Hope that works for you, too.

I am trying to buy gems for my games and it says purchase can't be completed. Already I redeem iTunes card. Pls help

I am trying to buy gems for my games ant it says purchase can't be completed. Already I redeem iTunes card.. Pls help

If you are also getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Keep getting 1202 error when attempting to redeem itunes cards

I just fixed my 9808 issue linking to iTunes store and now I cant redeem Itunes cards from the store because of a 1202 error. What is this 1202 error and is there a fix? I am using a Dell XPS M1530 Lap Top wth a Vista operating system.

Try to delete this folders and reinstall :
C:\Program Files\Common Files\Adobe\Adobe PCD.
C:\Program Files\Common Files\Adobe\caps.
C:\Program Files\Common Files\Adobe\backup.

HT201209 Cannot redeem iTunes card first letter looks like x and there's a 6 could it be G? Ugh

Cannot redeem iTunes card plz help

Click here and request assistance. Supply the iTunes Store staff with as much of the code as you can.
(83754)

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How to redeem iTunes card on my computer?

Log in to the iTunes Store then click the "Redeem" link in the Quick Links on the left column.
Read http://support.apple.com/kb/ht1574 if you need more help.

Redeemed itunes card not being credited to account

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