Redeemed ITunes gift card and lost my existing balance

Click here and ask the iTunes Store staff for assistance.
(107376)

Similar Messages

HT1689 Redeemed ITunes gift card and lost my existing balance

Redeemed ITunes gift card and lost my existing balance

I have same issue, and the app store wanted me to update my credit card, which i don't recall entering on the app store. This sounds fishy.

HT1937 Redeeming iTunes Gift Cards and content codes

Redeeming iTunes Gift Cards and content codes??

How to Redeem a Code > http://support.apple.com/kb/ht1574
Note: iTunes Gift Cards are only Valid in Country of Issue.
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Bought iTunes Gift cards and lost them in the train earlier today. I send an email using Express lane, have just been informed that Apple cannot assist me in deactivating these cards before someone else(a thief no doubt) uses them. How can I solve this?

I am shocked Apple is not taking this seriously. I have receipt and my bank statement to prove the transaction took place. £250 (£50 x 5) is what I will be losing.

iTunes gift cards, as is the case with many gift cards, are like cash; if you lose them, they're gone and cannot be refunded, nor can Apple deactivate the cards; they have no way of doing so. Sorry, but you're just out that money.
Regards.

HT201209 I got a iTunes gift card and it wouldn't let me redeem

I gr a iTunes gift card but if I try to redeem it wouldn't let me and so I can't buy songs

Hi there Countrygirl_809,
You may find the information in the article below helpful.
Redeeming iTunes Gift Cards and content codes
http://support.apple.com/kb/ht1574
-Griff W.

I lost internet connection while entering in an Itunes gift card and now there is no money on my account and it says my card has been used

I was entering my itunes gift card and after hit submit I lost internet connection. I never got my giftcard redeemed and now the card wont work. Help please

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I have an iTunes gift card and I have redeemed it. However, I am unable to purchase things from the iTunes Store. How do I purchase an app with my gift card?

I have an iTunes gift card and I have redeemed it. However, I am unable to purchase things from the iTunes Store. How do I purchase an app with my gift card?

Very very likely that tax is applicable and tax is more than $0.01. You need to add a payment method for the tax. If you add a credit card, the girft card balance will be used up first.

Itunes is not working on my mac. I'm trying to redeem a gift card and everytime I enter my password it does not work. Also, when I try and browse songs, everything is blank

HELP!
Itunes is not working on my mac. I'm trying to redeem a gift card and everytime I enter my password it does not work. Also, when I try and browse songs, everything is blank

It's been a while but it should work on a Mac because Macs can read Windows formatted devices. Otherwise, you can perform a restore operation to return it to the Mac format. If you go to support.apple.com/manuals/ you can find a copy of the user manual for the model you have in which this is all explained.

I have a an itunes gift card and when i try to redeem it, it says Code redemption is temporary unavailable, try again later.

I have a an itunes gift card and when i try to redeem it, it says Code redemption is temporary unavailable, try again later.

Try Here...
http://www.apple.com/hk/en/support/itunes/store/giftcard/
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
OR...
The Server could indeed be temporary unavailable and you will need to try again later.

I bought and iTunes gift card and accidentally scratched the code off how do i redeem the credit

I bought and itunes gift card and accidentally scratched the code off how do you redeem the credit on the card

iTunes Store: Invalid, inactive, or illegible codes

I'm trying to redeem my itunes gift card and i get the message "session timed out". does anyone know why i'm not able to redeem my card and why i get this message?

i'm trying to redeem my itunes gift card and i get the message "session timed out." does anyone know why i'm not able to redeem my card and why i get this message in stead?

I've been having the same issues too, and thought it was just my outdated computer or account?!
Every time I try to purchase a song, "session has timed out" shows up after I click "agree" to the terms!? I seem to be in the exact same scenario as 'SportsBarn' above: Itunes support have replied repeatedly with the same "solutions" but nothing has helped or even been applicable. I have an older laptop, 2005 Powerbook running OS X 10.4 Tiger so it's not compatible with the latest iTunes 10.5.2 which requires minimum OS X 10.5. I've been using the balance already in my iTunes account (from redeemed giftcards over the past few years) with no problem, until recently (my last successful purchase was October 2011). I wonder if it's the older OS or just a redemption glitch even with newer computers?

HT5035 i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?

i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?

If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT201195 I tried to redeem an iTunes gift card and it said that my card has not been properly activated

pls could somone help
I tried to redeem an iTunes gift card and it said that my card has not been properly activated
Yvesolution

What you normally should do when you have an iTunes card that has not been activated is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. If they refuse to help, as some retailers do, or you don't know or can't get to the retailer, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store. They will ask for a scan of the front and back sides of the card as well as a scan of the receipt
Regards.

TS1292 I have been gifted an american itunes gift card and am a Canadian resident. Do you have a solution to how I am able to redeem the card on itunes.ca?

I have been gifted an american itunes gift card and am a Canadian resident. Do you have a solution to how I am able to redeem the card on itunes.ca?

Send the card back to whoever gave you the card. They'll have to give it to someone in the US.
Regards.

I got a itunes gift card and it was a peel off not a strach and some of the code peeled off, does anyone know how to redeem my code back?

I bought a itunes gift card and it wasnt a scratch card it was a peel off and it peeled ff some of my code. How can I get my code back?
Thanks

There is no way to remotely track any device that is turned off, or does not have an internet data connection. In that case, no remote system can possible communicate with the device, nor the device send any information to any remote server. Any device, not merely an iPhone, shares that same limitation. Remote tracking is only possible if the device and the tracking system can talk to eachother.
Apple does not offer any other feature because they are not a law enforcement agency. They are bound by the same privacy laws that keep you from snooping in somebody's house just because you claim they have something of yours.
Of course there are alternate ways to track a powered on and connected cell phone, but Apple has neither the legal nor the moral authority to do such things. Just because something is technically possible does not mean that any big company and just go out and do them.
Since when is it always "someone else's" fault and responsibility to deal with your lost or stolen private property? I don't get this mentality of passing either the blame or the responsibility on to someone else.

Redeemed ITunes gift card and lost my existing balance

Similar Messages

Maybe you are looking for