Redeeming iTunes Card Problem (not asking about the site being slow)

Yesterday I went and somehow got into iTunes to redeem one of my cards. With the card (It was a 'collector's edition' one that my aunt got me) should have come with a music video and a little animated short.
The $25 went through, and was credited to my account, but the two other features were not. Is there somewhere I have to go to redeem those? Or should they have come automatically?
And is there any way of fixing it? I was actually looking forward to getting the music video...
Also, I have another problem with videos, and if anyone saw that post, I still need help on that.

Would someone please just try to explain to me what's going on? I didn't get an answer yesterday, and I'm on the verge of attempting to return my video iPod because my mini didn't cause near as many problems! It may be old, but at least I know most of the stuff about it!

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HT1923 i cannot redeem itunes card will not display webpage

I cannot redeem Itunes gift card. Says Internet Explorer cannot display webpage. Currently using Windows Vista Home Premium and have never had this problem before now. Tried to repair Itunes from Download Itunes button and will not install Itunes either. I get an Interrupted notice.

Could be a counter feit card, but most likely you are reading/entering it wrong. Anyhow, the iTS can sort it out, though you may have to scan in the back of the card and send it in:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

ITUNES SCAM DO NOT LOG INTO THE SITE LISTED HERE

http://3qn5f.9hz.com/
DO NOT LOG INTO THIS SITE THIS IS A BOGUS APPLE FAKE PAGE TO STEAL PEOPLES ITUNES CARDS BE FORWARNED SEVERAL USERS ARE CURRENTLY REPORTING AND WARNING ALL MAC USERS TO STAY AWAY UNLESS YOU WANT YOUR ACCOUNT JACKED.

The site listed is still online..
What ever you do..
Do not go to this site and log in.
You can tell this is a fake because the site still has quicktime for panther as a download choice and you cannot download quicktime for panther directly from the quicktime link

Trying to redeem iTunes card told first time purchase on computer needs security question answered which I did not set up or know the answer to

Trying to redeem iTunes card. Was told first time purchase needs security questions answered and don't remeber setting them up to start with and I have made several purchases before without answering questions. Getting no help from Apple support. How can I make new answers for new security questions.

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

How can I verify credit of an itunes card that has already been redeemed? My Grandson and I both redeemed itune cards on our shared account about the same time. There isn't a credit balance after his purchase?

How can I verify credit for an itunes card that has already been redeemed? My Grandson and I both redeemed itune cards on our shared account about the same time. There isn't a credit balance after his purchase?

Have you checked the account's purchase history to see if anything could have used up the balance : See your purchase history in the iTunes Store - Apple Support ?
If there aren't any purchases then try logging out and back into the account (e.g. on your iPad tap on your id in Settings > Stores and then log back in) and see if a balance then shows on it. My account's balance shows at the top right of the store's page on my computer's iTunes, by clicking on my name towards the top right of the iTunes screen, and by logging in to view my account via the Store > View Account menu option. On my iPad devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > Stores and it should show on the screen that you are taken to)

I do not have credit card but in review your account always ask about the card information. what should i do?

i do not have credit card but in review your account always ask about the card information. what should i do?

Call the Apple Store and ask them what you should do if you want to purchase on line without a credit cart and without purchasing a gift card which seems to me would require a credit card.

ITunes / AppStore problem: I live in Colombia, my apple ID and iTunes account are set in Colombia, but each time I try to register my Colombian credit card it tells me my credit card is not valid for the store. How can I fix this?

I live in Colombia, my apple ID and iTunes account are set in Colombia, but each time I try to register my Colombian credit card it tells me my credit card is not valid for the store. How can I fix this?

credit card it tells me my credit card is not valid for the store.
Hi Don ...
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article
The iTunes and Mac App Store are one in the same.
And check out this support article here > iTunes Store: My credit card's security code or zip code does not match my bank's records

HT1918 When trying to download the free applications from itunes app store its asking about billing information

When trying to download the free applications from itunes app store its asking about billing information.
Billing popup will display and navigating to billing detail page.

Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item (free or paid-for) from the store.
If you are being prompted to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
If not then you will need to enter credit card details - you should be able to remove the card after entering it

Password not recognised when I sign in to redeem iTunes card?

password not recognised when I sign in to redeem iTunes card?

iOS: Troubleshooting Messages
FaceTime, Game Center, Messages: Troubleshooting sign in issues
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

How do you get Itunes to go the free radio station list, I'm not talkiing about the one that lists the price next to the song that's playing, I'm talking about the one that lists about 50 diffrent genes.

How do you get Itunes to go to the free radio station list, I'm not talking about the one that lists the price next to the song that's playing, I'm talking about the one that gives you 50 diffrent genes to select from?

This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
But answering quickly, if you mean the streaming stations, click the Internet item:
If you don't see that item, checkmark "Internet Radio" in the General preferences in iTunes.
Regards.

TS1292 itunes says my itunes card "has not been properly activated" when i enter the code. this is not the "invalid" message related to entering the code improperly.

itunes says my itunes card "has not been properly activated" when i enter the code. this is not the "invalid" message related to entering the code improperly.

Are you able to go back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

My home button isn't working well so i went to my service provider to ask about the problem. They advised me to update my iPhone to iOS 5 but the problem is no matter what i do, there is always an error. What should I do?

My home button isn't working well so i went to my service provider to ask about the problem. They advised me to update my iPhone to iOS 5 but the problem is no matter what i do, there is always an error. What should I do?

If you are having Issues with downloading iOS 5....
Try temporarily disabling your firewall and antivirus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/

I have added about 2000 cds to itunes without the song details. as i slowly update the song titles and genres etc in itunes, it does not always update the file in explorer. is there a solution to this? thanks.

i have added about 2000 cds to itunes without the song details. as i slowly update the song titles and genres etc in itunes,it does not always update the file in explorer.is there a solution to this? thanks.

Windows Explorer will display tag properties for mp3 & wma files, not aac (m4a) or wav. It is possible for mp3 files to contain multiple tags but only one will be displayed. Try inspecting the problem fils with a third party tag editor to see if you can tell what is going on. For mp3 files, provided all the details that you want the file to have are displayed in iTunes, you can try using the right-click option Convert ID3 Tag > None a few times followed by Convert ID3 Tag > ID3v2.3 which may well help.
tt2

Why is my balance not reflecting my new redeemed itunes card

My redeemed Itunes balance is not showing up on my itunes account balance.

Is Automatic Downloads enabled on your New computer... are you using the Same Apple ID... Is you new computer Authorized...
Automatic Downloads...
http://support.apple.com/kb/ht4539
Also see...
About authorization and deauthorization

HT4972 i connect my iphone to my pc and i tunes open automatically,then i press dowload and update but itunes say am not connected to the internet while my pc is connected to the internet what isi the problem?

i connect my iphone to my pc and i tunes open automatically,then i press dowload and update but itunes say am not connected to the internet while my pc is connected to the internet what isi the problem?

If you are the only user on your computer you probably don't have multiple user accounts set up and can disregard that. If you are using iTunes 11 go to View>Show Sidebar. Now see if your iPad appears under Devices on the left side when you connect it. If it does, click on the name of your iPad on the left side and your iTunes sync settings options will appear in folders with tabbed headings to the right.
If it doesn't appear on the left side, follow the troubleshooting steps shown in this article: http://support.apple.com/kb/TS1538.

Redeeming iTunes Card Problem (not asking about the site being slow)

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