Redemption Code for PSE11 does not work - cannot obtain serial number

What do I do if my Photoshop Elements 11 Redemption code doesn't work? I am trying to find a proper contact number and I can't. I need to use this code in order to get the serial number and install the product. Does anyone one have a solution? or a phone number?

Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

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Dr. Stan G. Duncan
123 Sumner St.
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617-855-7539 (hm)
781-504-6875 (cell)
215-647-7583 (fax)
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<mailto:[email protected]> [email protected]
<http://homebynow.blogspot.com/> http://homebynow.blogspot.com
<http://www.huffingtonpost.com/stan-duncan> http://www.huffingtonpost.com/stan-duncan

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Redemption Code for PSE11 does not work - cannot obtain serial number

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