Redemption code from the photoshop elements 12 box insert doesn't work

Just bought PS Elements 12 at BestBuy. The redemption code  specified at insert doesn't work. What should I do know? Help...

Hi,
You can try:
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
Serial number, Redemption, and Product codes | Student & Teacher Editions

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