Redemption code needed to get serial number for Lightroom is not activated. What to do?

redemption code needed to get serial number for Lightroom is not activated. What to do?

Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

Similar Messages

  • Where can I get serial number for Lightroom to start using it?

    Hello. I have just created Adobe CC account and purchased a Photography membership plan for Individuals. The price is 9,99 per month and this sum has already been taken from my card. On this page (https://accounts.adobe.com/plans) I can see the confirmation that I have obtained this plan.
    Now I want to use Lightroom but it asks me for serial number. After reading some help I found that I should get serial number from here - https://www.adobe.com/account.html. But on this page it says that "You have no registered products.". So I see no serial number.
    So there's a simple question - where can I get serial number for Lightroom to start using it?

    Jeff, thanks for your answer but it doesn't help. I've successfully passed all checks on page Sign in, activation, or connection errors | CS5.5 and later . My internet connection is ok, hosts file ok, certificates ok, etc. It's not a source of the problem.
    I've found that on page Adobe ID it says that I have free membership. Somehow it turns that my purchased Photography membership plan is not there at all. in order to proof that I really purchased it please see screen from my internet-banking page below:
    Why it is displayed only free membership in my account page and not Photography subscription which was already paid?

  • Can't get serial number for lightroom.

    I don't know where to get the redemption code for CC, so I can't get the serial number for lightroom. I tried using the help that adobe gives you, but it just took me in circles. Help!

    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html

  • Invalid redemption code problem to get serial number

    Bought adobe premiere elements 13.  Got to retrieve serial number by entering redemption code.  24 letters and numbers.  I did every way, case sensitive and not, and even the 0 with a line through it, an O or number 0?  Tried both.  Still all ways "invalid."   What now? 

    Hello Scotty,
    did you use the steps from there? >>> Redemption Code Help
    Another way, If you purchased your product from these firms like Amazon, you get this code with which you can request a serial number from Adobe. Please have a look at http://helpx.adobe.com/x-productkb/global/find-serial-number.html. (Start here: How did you purchase your product?)
    The following part, so I just see at least, ceased to exist on my Adobe website, everything takes place in the link from above. I leave it as an info yet, it might still fit for you. For this purpose, please click your way through to your Adobe Store and find the button "Get Serial Number". Fill in the form and after a while you will get the real serial number.
    Hans-Günter

  • Problems getting serial number for Lightroom Student and Teacher Edition

    Hello.  I recieved Lightroom 4 Student Edition from a relative last year.  I was in high school at the time, and therefore used my school email address to register the product.  Over the summer the company server went down that maintained the website, so I lost access to all of my emails as well as the ability to access any emails sent since then.  I have since switched computers, and do not have the serial number to access the software.  I had already deactivated Lightroom on my previous computer because my new one was saying it had already been activated twice (it hadn't been though), so I cannot get it that way.  Because I can't access the old email address I also cannot get it through the Check Status option under eligibility verification.  Any other ideas on how I can get the serial number?
    P.S. I am in college now so I have all the information needed to re-verify my student status.

    You need to call Adobe Customer Support as this is a User to User help forum.

  • How do i get serial number for my element12 i have the redemption code

    how do i get serial number for my element12 i have the redemption code

    Hi ylee0y0te,
    Please follow the steps here.
    1. http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    2.http://helpx.adobe.com/x-productkb/global/find-serial-number-student-teacher.html
    3.http://helpx.adobe.com/x-productkb/global/find-serial-number.html
    Hope it helps you.
    Regards,
    Rajshree

  • How can I get my serial number for Lightroom 3? I can't find my proof of purchase

    I dealt with your chat staff for hours and did not get anywhere but upset. I have uploaded Lightroom 4.4 as a trial version. I purchased Lightroom 4 and provide my serial number then it asks for the prior serial number for Lightroom 3. The serial number that I have has letters and numbers and will not work. Please provide me with a serial number so that I may complete my install.  Please provide a phone number that can help me with this request.
    Thanks

    As noted by JimHess the Educational version comes with a CODE and INSTRUCTION for what you need to do to get a valid serial number.
    You must follow those instructions to get a valid serial number for LR 3.
    But I must add that if you had lightroom 3 since it was released, even the educational version, you must of at one time gotten the serial number for it.
    I'm not sure, since that version is now at least 4 years old (my copy is dated 2009), but I doubt Adobe is still running the serial number redemption service for lightroom 3.
    So if you can't find the serial number for that version of LR 3 you will need to buy a Full Version of either LR 4 or LR 5

  • I'm getting this message " We are unable to validate this serial number for Lightroom . Please contact Customer Support " when installing on my Mac

    I'm getting this message " We are unable to validate this serial number for Lightroom . Please contact Customer Support " when installing on my Mac

    contact adobe support by clicking this link and then clicking 'still need help' as soon as it appears, https://helpx.adobe.com/contact.html

  • I have replaced my computer and when I am asked to enter the redemption code I insert the serial number but it tells me it is not valid

    I purchased Adobe Photoshop Elements  in Dec 2013. I have had to buy a new computer and when I try to install and when I am asked to enter the redemption code I insert the serial number but it tells me it is not valid. What do i  need to do.
    Noel

    noelcj26 wrote:
    I purchased Adobe Photoshop Elements  in Dec 2013. I have had to buy a new computer and when I try to install and when I am asked to enter the redemption code I insert the serial number but it tells me it is not valid. What do i  need to do.
    Noel
    If you registered the product with Adobe (Version 12 and 13 required mandatory registration) then the correct serial number must be recorded in your Adobe account.  You can login and check there and also copy and paste the number to avoid any mistakes in reading the numbers.
    Good luck.

  • I have serial number for Lightroom 5 and the 30 day trial need a place to activate

    I have serial number for Lightroom 5 and the 30 day trial need a place to activate

    This is where the problem is I already installed the Trial version but not the one I should have.   On their download site it shows
    how many days that are left  of the 30 days.   Wont let me do trial again will I have to finish my trial time?  you don't get any help from someone from Adobe it is a circle jerk of musical chairs. Thank You for your help God's blessing on you!
    JimHess <[email protected]> wrote:
    =============
    JimHess  created the discussion
    "I have serial number for Lightroom 5 and the 30 day trial need a place to activate"
    To view the discussion, visit: https://forums.adobe.com/message/6986791#6986791

  • How do i get my serial number for lightroom when it was purchased from the app store?

    how do i get my serial number for lightroom when it was purchased from the app store now that the app store has discontinued selling the product?
    Thanks
    -Ethan

    Purchases from the App Store do not include serial numbers. The App Store itself provides the licensing for the product. You will have to contact Apple to have them help you reinstall Lightroom through the App store (just because it is no longer for sale does not mean that you will not be able to download your past purchases).

  • I need a serial Number for lightroom and photoshop. Its working on the imac already, I am paying. Now want to install on the mac book. There are no adobe-mails...

    I need a serial Number for lightroom and photoshop. Its working on the imac already, I am paying. Now want to install on the mac book. There are no adobe-mails...

    dear jeff,
    its both the newest versions downloaded at adobe.com <http://adobe.com/>
    after testing i signed the contracted and i am paying
    the mail with the serial number got lost
    both apps are working on my imac
    now the should be installed on my book
    there are no informations in creative cloud about my problem.
    Am 04.03.2015 um 22:41 schrieb Jeff A Wright <[email protected]>:
    I need a serial Number for lightroom and photoshop. Its working on the imac already, I am paying. Now want to install on the mac book. There are no adobe-mails...
    created by Jeff A Wright <https://forums.adobe.com/people/JeffAWright> in Creative Cloud Download & Install - View the full discussion <https://forums.adobe.com/message/7252990#7252990>
    Berndh38291059 what version of Photoshop and Lightroom are you installing?  Do you receive any specific error messages?
    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7252990#7252990 and clicking ‘Correct’ below the answer
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
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    Start a new discussion in Creative Cloud Download & Install by email <mailto:[email protected]dobe-v7.hosted.jivesoftwa re.com> or at Adobe Community <https://forums.adobe.com/choose-container.jspa?contentType=1&containerType=14&container=47 86>
    For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624 <https://forums.adobe.com/thread/1516624>.
    Bernd Hoff
    Fotoproduktion
    Stoffeler Str. 26
    D- 40227 Düsseldorf
    +49 211 37 05 14
    +49 171 642 42 07
    [email protected]
    berndhoff.de

  • Where to get serial number for photoshop cs2?

    Hi! where do i get serial number for photoshop cs2 free dl? Thanks

    Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
    CS2 is not free. The download is for existing owners of CS or CS2.

  • Just bought Lightroom 6 through B&H Photo Video online and now Adobe says it is "unable to validate this serial number for Lightroom".  Any help for me here folks?

    Just bought Lightroom 6 through B&H Photo Video online and now Adobe says it is "unable to validate this serial number for Lightroom".  Any help for me here folks?

    If you want to buy the product Lightroom 6.0 from the Adobe Website, then please visit here-
    http://www.adobe.com/products/catalog/software._sl_id-contentfilter_sl_catalog_sl_software _sl_mostpopular.html
    And scroll down to the bottom and spot the Lightroom 6.0 to buy the standalone application.
    You can buy the application as an upgrade or full product (second red box in the screen shot shows the previous version of the software you own and needed to be selected if you are buying the upgrade Lightroom 6.0 ) in case you have the previous version ( Lightroom 1.0, 2.0, 3.0, 4.0, 5.0 ) serial number registered or noted somewhere.
    Here is the screenshot which might help you in buying the product correctly,
    You can visualize the first red box where you need to select on the drop down to make the purchase as an upgrade product or the full version of the application.
    If you have the qualifying product ( Lightroom 1.0, 2.0, 3.0, 4.0, 5.0 ), then it would cost you just $79 else $149 in case of full installer.
    Try, it might help you get over the plight of buying the product.
    Thank you so much.

  • I would like to purchase the license and serial number for Lightroom 4

    I would like to purchase the license and serial number for Lightroom 4 however even though you can download it from this site, there is no option to buy.  Unfortunately I can't upgrade my computer's operating system beyond OSX 10.6.8 even though it's an intel duo so there's no point me getting Lightroom 5. 
    There doesn't seem to be an option to contact anyone at Adobe to see if there is an option to buy.  Each time I attempt to do so I am directed to the forum, so it looks like my only option may be to use another app.  Maybe capture one's the way forward

    Adobe does not sell Lightroom 4 any longer.

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