Redemption code not downloading?

I was gifted an app. I tried to redeem the code on my phone, but it asked if I was 17 or older (I am). I clicked "ok" thinking it was going to start the download, but nothing happened. I also tried downloading it on my PC, but said 'Click ok to confirm that you are...." but there was no "ok" button.

Hi there rlovely15,
You may find the troubleshooting steps in the article below helpful.
If you can't redeem your iTunes Gift Card or code
http://support.apple.com/kb/HT6021
Contact iTunes Store Support
If the code is completely scratched off or you still can't redeem your gift card, contact iTunes Support:
Go to the iTunes Store support page and choose your country.
From the menu on the left, choose Contact Support.
Click Contact iTunes Store Support.
Follow the instructions.
iTunes Store Support might ask you to send these things:
Image of the full front and back of your gift card
Sales receipt showing when your card was purchased
Serial number from your gift card
-Griff W. 

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