Redemption code used to download app is not available in apple configurator to install app

I had to type in a redemption code to download the Kakooma app to our itunes library so we could copy it over to our Apple Configurator. Now when I have setup all the 26 Ipads through Apple Configurator it is telling me on the 26th Ipad that the redemption code has already been used. How do I work around this or fix this problem of applying the redemption code that was used to download the app to the Ipad? Please help. I have one student who can't practice their math facts on the Ipad.

Wait unti the app is done downloading in your iTunes. Then go back to your VPP account and down load the spreadsheet again and upload into configurator. The process is a pain, but the only way it works for you to get all of your codes into configurator.

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Youtube hd videos not available for apple tv

Hello,
I have Apple TV since Nov/2012 and just realized that Youtube HD videos are not available for Apple TV. I have a playlist in Youtube with lot of HD videos but in Apple TV all HD videos are not displayed. Anybody knows if it is some restrictions (Apple and Google) or is it some configuration that I need to do?
Thanks
André

ok, I got it...unfortunately the most of my favorite videos looks like use Flash because they are not available by Apple TV
Thank you for your comments
Cheers
André

How come I could not download anything today? It keeps saying my app is not available in the US store and that I must first switch to Philippine store. But I have long been using Philippines as my location. Pls help me.

How come I could not download anything today? It keeps saying my app is not available in the US store and that I must first switch to Philippine store. But I have long been using Philippines as my location. Pls help me.

Try going to the bottom of the Featured tab in the App Store app on your device and tap on your account id, tap on 'View Apple ID' on the popup and log into your account, and then select the Country/Region section and select the Philippines.

I am extremely upset. I purchased my iPad in SA and I am traveling in Greece. When I want to make use of the free apps, I get a message that the app is not available in the SA store. What is the point of having an iPad if you cannot use it worldwide?

I am extremely upset. I purchased my iPad in SA and now I am in Greece. I cannot download free apps as I get a message that the apps are not available in the SA store and only in US stores. When I change to the US store the same thing happens. What is the point of having an iPad if I cannot use it worldwide??? I feel that I wasted my money purchasing it as I specifically purchased it to use when I travel. How can I get access to all the available apps and why are they restricted.

You can use your iPad worldwide. However, each AppleID is tied to
a specific country's store. To use the AppStore in any country, you
must be in that country and have a credit/debit card issued by a financial
institution in that country with a verified billing address in that country.
It is the developer's choice which AppStores he makes his app available
from, and some countries prohibit certain apps.
To make a purchase from the US store (including downloading a free app
available in the US store), you must be in the US and have card issued
in the US with verified billing address in the US.
You can use your purchases from the SA store worldwide, but you
cannot make purchases in other than the SA store unless you meet
the aforesaid conditions.

Just got an e mail to say that my Apple ID was just used to download photoshop touch for phone for 2.99 from the App Store with a receipt number. Is this a scam for me to give my Apple ID?

Just got an e mail to say that my Apple ID was just used to download photoshop touch for phone for 2.99 from the App Store with a receipt number. Is this a scam for me to give my Apple ID?

No but there's a link to reset your password. Etc etc..
This is the email I got.
"Your Apple ID was just used to download Photoshop Touch for phone £2.99 from the App Store on a computer or device that had not previously been associated with that Apple ID.
If you initiated this download, you can disregard this email. It was only sent to alert you in case you did not initiate the download yourself.
If you did not initiate this download, we recommend that you go to iforgot.apple.com to change your password, then see Apple ID: Tips for protecting the security of your account for further assistance.
Regards,
Apple"

HT2534 NFL game pass app is not available in U.S. store it seems, even though I am living and using my iPad outside the U.S. they tell me to create an internationaliTunes and using my iPad outside the U.S. They reccomend I creat an International They adv

I want to buy the NFL Game Pass package to view this season on my iPad 2 which I bought and registered in the U.S. I now live outside the U.S. but a message in the app store says I cannot download the app from the U.S. store. By the way the product can only be viewed outside the U.S. once purchased. The problem is how to purchase it without access to the app store.
Support for NFL Game Pass apologized and advised to create a new International iTunes account. In reading a product review I see one person living in Hong Kong created what he called a dummy account, downloaded the app, bought the package and it still doesn't work. Before following this advice I wanted to know of any comments or suggestions. Thanks!

This is so awful!! Shame, Shame on the NFL. The NFL replacement refs are much better than NFL technology.
I am trying to listen to the Patriots on-line today and cannot get ANYTHING :-(
Switch over to the Red Sox on MLB.com no Problem getting my lousy Red Sox audio perfectly!!
Shame, Shame on NFL.com and the Patriots for this lousy mobile app and online technology.
And now I am seeing that the NFL '12 APP is NOT available for the iPhone.
You CANNOT Make it up!

My redemption code for Adobe Acrobat XI is not working. What do I do?

My redemption code for Adobe Acrobat XI is not working. What do I do?

Have you tried the steps listed here?
http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html

Trying to download mountain lion but password I used to download it will not let me install it. Why?

Trying to download mountain lion but password I used to download it will not let me install it. Why?

Welcome to the Apple Support Communities
If you don't remember your password, see > http://iforgot.apple.com

Apple configurator and paid apps without VPP codes?

Is it possible to use the Apple Configurator to install paid apps by using Gifted apps?
We cant use VPP as it is not available outside the US and iTunes support suggested the following:
"Create separate accounts for each Apple ID, and there should be one designated "Purchasing account", which can purchase all of the necessary apps as gifts, and then the redemption codes can be sent to the correct Apple IDs"
Does anyone have other workarounds for this situation in case this is not possible?
Thanks.

Hi Lesli,
You could use an MDM solution like Meraki Systems Manager (free) http://www.meraki.com/products/systems-manager/ . Purchase VPP codes for your 1:1 teachers. Add the VPP codes to Meraki and distribute to teachers. That way the teachers wouldn't have to tie back to the AC computer. Meraki (and other MDMs) can do things wirelessly.
You could also email VPP codes to the teachers and have them redeem the codes with their own Apple IDs.
But to answer your question, yes you should create a separate VPP order for carts vs your 1:1 teachers.
Hope this helps!
~Joe

Some Apps are not available yet.

Majority of the important apps are not available yet for Q5. Any updates on when this will be available. Like Viber and WeChat. WeChat is already available and it says that it's compatible with OS 10 but why is it unavailable for the Q5 in specific? Isn't Q5 running on OS10 too!?

Hi and Welcome to the Community!
App compatibility is the same as it has always been for BBs. All apps must be specifically ported to the exact device model number AND major OS level in order to function. That means a lot of porting for the developers, and sometimes they choose to not do so. An app that functions on Z10, for example, will not function on the Q5 unless the developer specifically ports the app for the Q5 (and pushes it correctly out via BBWorld).
Likewise, it's up to those app developers to choose what platforms they desire to support. If they do not support a platform that you desire, your channel to push for it is with the developer directly, contact information for which can normally be obtained in the BBWorld catalog.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
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Paid for app is not available

I've purchased Photoshop CC one year access through creative cloud, but the app is not available. I can only download a demo. Support is not available, so I'm stuck with charge back option with the bank but open to any ideas.

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

TS1815 download album art not available thru itunes

How do you download album art not available in iTunes store.
I could copy and paste in the older version but not since the latest update
I'm using windows
Thanks Mark pianoman

I, too, relied on the name of the iTunes library being displayed on the top header bar of the iTunes window. I have 2 iTunes libraries that I go back and forth on all the time, and now I really have to look at the contents to figure out which library I'm in at any given moment. What a pain!! And what a stupid move to diminish functionality, Apple. You folks have been doing this more all the time lately -- taking away perfected functionality -- and either deleting it or changing it just for the sake of a new look. If it ain't broke, don't fix it!! Please!
A good example of that is the dim grey text in all too much Apple everything these days. Black is beautiful, please! And especially useful in reading!! And, apparently, enough people thought so, too, since I see black text is back in iTunes 11. It went grey, and you heard from enough people that that was something no one should have changed. Well, as the Gipper said: Here you go again! Bring back the Library Name. You've got plenty of room; you don't need to put it in another vertical space -- just put in in line with the other stuff you've got there. Put it left of the "Search Library." That would be fine. But, just do it!

HT201269 I just bought a 5S Iphone and will be retiring my Iphone 4. The music copied from Itunes to my new phone, but the apps did not. How do I get the apps to copy to my new Iphone?

I just bought a 5S Iphone and will be retiring my Iphone 4. The music copied from Itunes to my new phone, but the apps did not. How do I get the apps to copy to my new Iphone?

The same way they were put on the previous iPhone, sync them.
Alternatively, read the article from which the question was posted and follow the explicit instructions provided.

Icons for apps are not being displayed when I open the App store, just getting gray color boxes

Icons for apps are not being displayed when I open the App store, just getting gray color boxes

Did you update your operating system? If so, did it solve the problem? I have not updated my OS because so many people complained that the newer Os's had problems.

Yesterday after upgrading the Cisco AnyConnect app, it stopped working; Today, the app is not available anymore from the apple store, what happened?

Yesterday after upgrading the Cisco AnyConnect app, it stopped working; Today, the app is not available anymore from the apple store, what happened?

There is an explanation in the following link in the section "What's new in version 3.0.09440" that there was a problem with the update. It's available again now. https://itunes.apple.com/us/app/cisco-anyconnect/id392790924?mt=8

Redemption code used to download app is not available in apple configurator to install app

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