Redirect internal email sent to a distribution list to another user mailbox

Dear all,
We are running on Exchange 2010 and would like to know if it would be possible to redirect email sent to a distribution list to another mailbox if source is internal, meaning from address is *@company.com
Let me explain: We have a DL like [email protected] and a ticketing system which checks a mailbox [email protected] on a regular basis.
We would like to redirect only the messages from our users to helpdesk in order to automatically create cases for their problems. 
Have been checking EMC and ADUC but couldn't find anything related to this.
Kind regards,
Tudor.

Hi,
Yes, creating transport rule will achieve the goal.
Glad to know that we have solved this problem.
Have a nice day : )
Thanks
Mavis
Mavis Huang
TechNet Community Support

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