Redownloading CS4

I was directed by Adobe.com support to redownload CS4 Design Premium. It appear to download, however there are no visible applications and I see no way to install. Can you help?

Ok Nancy if you are receiving a message that the serial number is invalid then I would recommend completing the following steps:
Run any available Adobe uninstallers listed in Applications/Utilities/Adobe Installers.
Run the CS Cleaner Tool - CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
You should then be able to reinstall CS4 successfully with your serial number accepted. It is likely you are facing a file permission issue with your old files which is preventing the serial number from being acceptd.

Similar Messages

Having difficulty installing CS4 on OS X 10.8.3

Hello,
I recently purchased a new iMac and redownloaded CS4 Design Premium onto the new computer. Photoshop, Illustrator, Bridge and Acrobat open perfectly, however InDesign will not and states that files are missing? Does anyone have any recommendations? I would rather not have to purchase CS6 and from what I've read about CC I don't think that option is the best for me as I am a freelancer and use these programs occasionally, not daily. Looking forward to hearing suggestions!

Hi sjhgellman,
Please find the system requirements to install CS4: http://helpx.adobe.com/creative-suite/kb/system-requirements-cs4-point-products.html#main_ MacintoshSystemReqs .
Regards,
Romit Sinha

Unable to redownload Fireworks CS4

I am registered for Fireworks CS4 which is listed in my products, but it is not listed in my order history although it was purchase from the store, so I am unable to redownload it.

You can download the trial version of the software using the link below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site.
CS3 and CS4: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html

I am unable to install my cs4 bundle that I had to redownload on my Mac. Please help

The program is downloaded, and when I chose " Set up " it downloads the programs but wont show me the entire bundle. It brings up a couple programs ( acrobat , standard all small file sizes) I cant even scroll and see the programs. After its complete , it only installs soundbooth and encoder, but brings up a icon that wont allow me to open them up. Please help!

Taelorm74107518 did you download the installation files from Download CS4 products? If so what specific error do you receive when you try to install the software?

2 errors when trying to install cs4 on windows 7 ultimate x64

I downloaded the trial version of PS cs4 to try out on my new laptop. Its a clean install of windows 7 ultimate x64. I gets maybe 10% into the install and i keep getting these errors...
Adobe ExtendScript Toolkit CS4
Error:
Error 1612. The installation source for this product is not available. Verify that the source exists and that you can access it.
Adobe Output Module
Error:
Error 1610. The configuration data for this product is corrupt. Contact your support personnel.
If somebody could shed some light on what i can do to make this work that would be great. Ive tried redownloading the installer probably 4 or 5 times now. Ive tried running in compatability mode and ive made sure its being ran as an administrator.
Thanks

Some of CS4 might be installed so you will need to run the clean script.
http://www.adobe.com/support/contact/cs4clean.html
Just install photoshop and bridge only. You can install the other stuff later on (not need to run bridge nor PS anyways)
Do the install only on C drive too.

Photoshop CS4 install issues

I have a computer I just rebuilt with a new board, processor and memory. I installed a clean copy of Windows Vista Business on a freshly formatted 300 gig hardrive. I previously had purchased a download copy of Photoshop CS4. I downloaded my software and when it began to extract the files it went about a third of the way and then I got an error message.
"A problem occurred while extracting some files. Check available space on your computer and the write privileges on the destination folder."
The drive has 252 GB free and I am in an Administrative account. I have redownloaded the software. Emptied my temp files and checked the disc for errors. I am stumped. The folder it is extracting to is on my Desktop. Before attempting to extract for the 3rd time I deleted folder. Anyone have any ideas.

pete424 wrote:
I have a computer I just rebuilt with a new board, processor and memory.
But have you configured it appropriately? Extraction errors usually point to either to insufficient temporary space in your user temp directory or a missing component required by the installer, which could be a part of MSInstaller itself or an auxiliary component such as .NET runtimes or MSVC DLLs...
Mylenium

Photoshop CS4 Install Issue (corrupt file)

As someone else below had this problem, and apparently solved it, I'm reposting here because I haven't solved it, and the issue doesn't seem to be going away like it did for them.
I purchased the CS4 PS upgrade from Adobe's site. After downloading it (using the latest non-beta firefox) I double click the EXE file (of the two it downloads) and get an error stating "A problem occured when extracting some files. Check available space and write privledges"
My drive has over 300gb free space, and I'm running as admin.
I have tried disabling UAC and turning off my AV software to no avail, re-installing and redownloading both with no UAC/AV going. The gentleman (kfallsbob) that had this problem solved it by repeatedly downloading the software until he got a good copy. After this revelation was made, I downloaded the trial version of the latest winzip to get to the .Z7 file and see if it was valid. It extracts part way and gives a data error, so it appears the file is corrupted or becomes corrupted during the DL process.
I have downloaded this 7 times so far. I'm reaching the limit of my patience.
Does anyone have a solution for this? I submitted a request for help through the website, but apparently the case has dissapeared. I will try calling when I get home, but I often work late.
Any help would be greatly appreciated!!!
Thanks.
System: Intel E6700 running vista ultimate 64 with 8gb ram

Looked through that, looks like it's for non Akamai (the DL manager) downloads since those bypass the whole internet cache and whatnot. I tried digging up the FTP site, but looks like they host only their free apps there (go figure...) I'm hoping that they have some alternate DL method I can get to, but still haven't heard from them. Unfortunately phone support is only around until 5pm pacific time and strangely enough, I work until 5pm pacific time... I would love to see a company that has people around later than normal work hours for support!
WHEEEEE!
Edit:
Given that the regular install process and winzip both choke at about 4% through the extraction process, I'm going to call that sufficient as far as unzipping the compressed file goes.

Problems installing Photoshop CS4, keeps getting stuck on "installing Adobe Air." Tips?

I'm trying to install Photoshop CS4, but it keeps getting stuck on "installing Adobe Air" every time. Freezes, makes no more progress, eventually I have to force quit. I've even downloaded and installed it (Air) separately, but it keeps getting stuck on it in the CS4 install. Any tips? I'm running 10.8.5 on a MacBook Air. Saw something about deleting Adobe FlashPlayer to maybe fix it? Any and all tips welcome. Thx.

Googling only comes up with a couple things where someone was trying to
install a cracked version they downloaded, so it could be a corruption
problem.
If this is a downloaded installer, then redownload it and try installing,
again.
If you are inserting a DVD and autoplay is starting up and you get this
message, you can shut down the installer process as you've done then instead
of double-clicking the DVD, use right-click Explore to view the files
directly on the DVD without running AutoPlay, then find the setup.exe or
something.MSI with EN in it's name to run the installer, directly, without
goint through autoplay. This would only make a difference if the autoplay
is corrupted somehow but everything else is ok. Since your error message
talks about autoplay then maybe that is the case.
If you are calling Adobe for support, it can take hours, depending on when
you call.
This "open letter to Adobe customers" was posted within the last few days
and basically apologizes for poor support, recently, while they change from
support-provider to another:
http://www.adobe.com/support/pdfs/open_letter_to_adobe_customers.pdf

Adobe After Effects CS4 Crashes After Reinstall

Hello Adobe Community,
I come to you asking for help, my After Effects CS4 stopped working after reinstalling Leopard, I already reinstalled my Suite and Runned the Clean Up Script and still not working, first I launch the App and shows me the following error: "After Effects has encountered an error: [/Chinchillada/pro/ext/adobe/MediaCore/MedialLayer/VideoFilterHost/Make/Mac/../../Src/AEP luginVideoFilterModule.cpp-107]" then I click continue and then it shows me another error: "After Effects can't continue: An Output contract violation has ocurred!" then it shows another error: "After Effects warning: Failed to initialize mediacore" then it shows this "After Effects warning: Media Core is not correctly initialized" then it launches and freezes and shows that the app quitted unexpectedly, I'm sure that the app is dead but I already reinstalled with no success.
Im Running:
Mac OS X Leopard 10.5.7
Intel Core 2 Duo 2GHz
1 GB Ram
After Effects worked and runned perfectly Please Help!
Mike

Hi Mike,
Sorry you are experiencing problems with After Effects.
I have a couple of questions....
- did you install from a download, or a CD? if from a download, please download again, as their may have been issues
- did you update it to v 9.02?
- did you have a previous beta version on your computer?
- you said you reinstalled Leopard - did you do a clean install? (ie reformatting your harddrive and starting clean)
I have experienced issues on the mac with a variety of different applications is I do a 're-install" vs a clean install.
Finally, are you aware that the minimum RAM requirements for AE CS4 is2GB
So since you only have 1GB, it could be a RAM issue.
If you decided you want to try reinstalling before doing the more difficult task (reformatting Mac OS X with a clean install), I would run the cleanup script first, redownload, install, and then update.
Here's the link: <http://www.adobe.com/support/contact/cs4clean.html>
good luck,
elaine

Yosemite error 150:30. Photoshop CS4

Hard drive was failing so new hard drive and Yosemite. Now I get an error when trying to launch PS CS4. Error code 150:30 Licensing for this product has stopped working. Any ideas? Don't want to upgrade.

I'm working on the same sort of problem...
Some people say their CS4 still works on 10.10, so I'm trying to make it work.
Apparently, migrating/restoring from a backup is something adobe doesn't like, so it either gets scrambled or deauthorizes your computer.
Most people say to try this:
Error "Licensing has stopped working" | Mac OS
I'm honestly more comfortable with redownloading, so I'm trying that first. So far, so good since I had my serial number.
Download CS4 products
(Updates here:)
Adobe - Photoshop : For Macintosh
Or try what they suggest here:
150:30
Oh, and make sure everything's updated, like Gener7 said.
Hope that helps!

Creative Suite Design standard version is no longer loading plug-ins, fonts, etc., Crashing with every use..How do I reload my software ? I have the Design CS4 package.

Creative Suite Design standard version is no longer loading plug-ins, fonts, etc., Crashing with every use..How do I reload my software ? I have the Design CS4 package.

Thank you Jeff. Great questions.
I was opening Illustrator in CS4 design standard. Odd too, because the error comes up with it showing missing plugins from Photoshop. I opened Photoshop first, then Illustrator to see if it changed anything. Yes, One of the two error messages for a plugin was gone.
To remove apps I went to the Adobe website to redownload my standard CS4 and chose "uninstall".. So I did. Restarts x 2 . Then Reopening illustrator...same thing again. Restarted, then went to Disky Utlity and cleaned up something off of it as per a internet suggestion...Sorry, it's been a long day alreay. Not me removing anything, just allowing it to do that with repairing.
The version of Mac OS is YOSEMITE 10.10.2 .
I recently updated!!! oooh nooooo! (every watch Mr. Bill on SNL?) so if the updated OS is the culprit, do I have to go back to older version for my apps to work? I never realized how very much I use Illustrator. I know there are extensions I could go through one at a time....seriously I am overwhelmed with some life events that make this computer dilema almost too much of a challenge for me at this time..I am truly grateful for your help. Thank you Jeff.

Installing InDesign CS4 on new Mac computer

I just purchased a new Mac computer with the OS X 10.9 software. I'm trying redownload my InDesign CS4 from the adobe site and it's not letting me download the program? Any suggestions?

CS4 would definitely not be supported in 10.9, but it may work. The user will be on their own because it's an older, untested version.

Redownloading Photoshop with an expired email account

I purchased the student Adobe Photoshop CS4 Extended software while in college using my school email address. Upon graduating, my account expired and I have no way to access the redownload feature to install Photoshop on my new computer. I still have the activation codes but no way to iniate a downlad. Any help would be much appreciated.

http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
Please follow the download instructions carefully.
Once the trial is installed, enter your serial numbers when prompted.

I recently destroyed my macbook pro and lost all my info. I need to redownload my programs. I bought CS5.5, but was upgraded to CS6 because it was purchased just a few weeks before its release. How do I do this? Thanks!

Hi!
I recently destroyed my macbook pro and lost all my info. I need to redownload my programs. I bought CS5.5, but was upgraded to CS6 because it was purchased just a few weeks before its release. How do I do this? Thanks!

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I uninstalled InDesign and tried to reinstall it, but Creative Cloud will not allow me to redownload

I uninstalled InDesign and tried to reinstall it, but Creative Cloud will not allow me to redownload it. the Manager says the app is up-to-date. Can any one help me on this? How can I re download the files or re install I cloud again?

Run CC Cleaner and try again
CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Redownloading CS4

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