Redownloading Premiere Elements 11

I ran out of HD space to complete a project in premiere elements 11, cannot save it to my computer. Purchased a new PC. I need to find out what site i need to go to to redownload PE 11 again. Of course I have my serial number. Thanks for any help. Charles

Download the trial version of Premiere Elements 11 from http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
Follow the Very Important Instructions on that page first BEFORE you click the download links.
Install and enter your serial number to license the software.

Similar Messages

Trying to get a redownload of Photoshop Premiere Elements 11 which I purchased and then lost with a hard drive. Give me a clue how to get a download!!

Need download of Photoshop Premiere Elements 11. Have serial number all I need is a place to go to let me give them it and downlaod

succi
If you purchased from Adobe direct, then just go to Adobe web site http://www.adobe.com and sign in. In the Search field at the top of the Adobe home page, type in My Orders. Then follow the link to My Orders and find your order and the download files associated with it.
If there are problems in that regard, go to the following web site and download and install the free tryouts for Photoshop Elements 11 and Premiere Elements 11 (whichever one you want) and insert your purchased serial number into those installation files to make it your working copy.
Photoshop Elements 11 Direct Download Links: Free Trials, Premiere | ProDesignTools
The key to success to read and care out to the word the "Note: Very Important Instructions" on the web page, starting with when to click the "here" otherwise you will get an Access Denied.
Please let us know if that worked for you.
Thank you.
ATR

I purchased Premiere Elements 13 a few weeks ago, it downloads without issue, but I can't open it. I get an error message that reads "Elements 13 has stopped working" HELP!!!

I purchased this online, downloaded it without issue, and it won't open. I get an error message that states "Elements 13 has stopped working"
I have removed it and redownloaded it several times, and still no luck... HELP!
When I contacted Adobe support that's all they suggested, to reinstall...

taveliben
What computer operating system?
Uninstall, free ccleaner run through, and reinstall with antivirus and firewall(s) disabled is not a bad idea. But, let us look at some other
factors before that.
1. When you try to open the program, how far do you get....Welcome Screen - clicking on Organizer or Video Editor or other?
Have you tried to open the program directly from the Adobe Premiere Elements.exe file after you have applied Run As Administrator to that file?
2. Does the problem exist with and without the antivirus and firewall(s) disabled? Are you working in a school or company network?
3. Are you working with a pen and tablet device instead of mouse?
4. Is your video card/graphics card driver version up to date according to the website of the manufacturer of the card?
4. Do you have the latest version of QuickTime installed and are you running the programs as administrator?
Let us start here and then decide what next based on the details in your reply.
Besides uninstall/ccleaner/reinstall, we may next try deleting the Adobe Premiere Elements Prefs file or the whole 13 Folder in which it
exists or installing the program in a newly created user account with administrative privileges and trying to run the program from there.
But, let us rule in or out the first 4.
Any questions or need clarification on any of the above, please do not hesitate to ask.
Thank you.
ATR

Adobe Premiere Elements 11 & Photoshop Elements 11 Errors, Downloading Problems, Uninstalling probs

On May 8, 2013 I ordered Adobe Premiere Elements 11 & Photoshop Elements 11. To this day they do not work properly, did not download properly, nor can I get them uninstalled properly to reinstall properly. I have not been able to contact Adobe all these months, & now they tell me I have to pay $39.00 more just to speak to them. I refuse to give them anymore money than I have already gave them! Does anyone know how I can resolve this issue? I currently have Adobe Photoshop Elements 7.0 & Adobe Premiere Elements 7.0. I was upgrading.

Thank you so much for replying. But I sort of solved the problem, yet I didn't solve the problem. I am running Windows 7 on my computer. When I purchased Elements & Premiere 11, I purchased a 1 time download from Adobe. Upgrading from 7.0. When I went to download it, then install it, it told me that through an error message, that it was not downloaded or installed correctly, so I would have to uninstall the whole thing & start from scratch, basically. So, I went into the control panel to delete the program. Hit uninstall, & it told me after it was done, that everything was not uninstalled & had uninstalled incorrectly. Now it was missing from the Control Panel, & I could not find the remains anywhere, I thought I would try to redownload it again. So, going through the process, it would let me download it, but it would not install due to the remains of the previous installation. I tried everything. And when I tried to go straight to Adobe, it was a no go. I put it on the back burner for months & used my 7.0 occassionally. Today I decided I wanted it fixed. I went to Adobe...my licenses are still in my account. But no matter what I did, it would not accept my old licenses. With the help of a previous poster, maybe on a different thread, I was able to uninstall the old program remnants. But I could still not download 11. I just decided to cut my loses, & purchased 12. I bought the trials, downloaded them, they worked great, & I purchased them. So, all's well that ends well. Of course, I am $170-some dollars in the hole, but whatever it takes. Again thank you for your reply to my delima.

Can't open Premiere Elements 11 - 3ivx.dll error

I am using a Lenovo W510 laptop running Windows 7 Pro 32 bit. I am trying to install Premiere Elements 11 for the first time and keep getting the error : 3ivx.dll missing -- reinstall the application. and I have redownloaded and reinstalled Premiere Elements 11 three times and no change. Please HELP!!!

kasa155
Could you please confirm and clarify....
From what you wrote, it is my understanding that you cannot get into the Premiere Elements 11 on your Windows 7 32 bit, for that matter install it and that install failure is associated with the 3ivx.dll error message. Consequently it would appear that you do not have the opportunity to take advantage of any within any opened project perks. Is that correct?
You wrote:
I am trying to install Premiere Elements 11 for the first time and keep getting the error : 3ivx.dll missing -- reinstall the application. and I have redownloaded and reinstalled Premiere Elements 11 three times and no change.
So please clarify when the 3ivx.dll strikes.
Thank you.
ATR

Help with Premiere Elements 12

Hi I am really struggling with Adobe Premiere Elements 12 - I used the trial reasonably well, but when I changed to the full version things started going wrong - I removed it off my computer 3 times and redownloaded it, but I can't get it to work - I have used Premiere 3 for years with no problems and if my old computer hadn't died I would still be using it,I upload from a Sony mini dv camcorder through a firwire, I hope I don't have to change my camcorder too. I can see the upload through the little screen at the front - but it won't go to my timeline or save - I have contacted support twice to be told try again later when more technical people are there - I have been struggling for over a week now - getting nowhere - need help

Hi
Thanks for replying
I have just bought a new HP Pro pavilion Core i3 500gb Hard drive win
pro 7 - I have had a Radeon HD6670 1gb graphics card fitted - also a
Star tech com 2 port PCI express 1394 Firewire card - 2X 6-pin female
Before changing my computer - I used premiere elements 3 without any
problems, but my old computer was 6 years old and kept crashing when
burning DVD's so I decided to get a new one - and I obviously needed to
upgrade my software as 3 was very old hat. So I trialed premiere
elements 12 for a while and managed to use it apart from the fact I
could not upload on the HDV camera bit it kept saying no HDV camera
connected - but if I clicked on the DV camera it took it and also
showed on the timeline and saved as individual clips and not one full
continuous clip (which now after I have after I bought the full adobe
12 software it will not load or save my videoing) I use a Sony HDV mini
dv camcorder HDR-HC9 - When I go into settings it is set on
PALavchd-fullhd108I25 but then it says no HDV camera connected and no
DV camcorder connected but if I set it to PAL DV widescreen 48khz - it
says no HDV camera - but if I add to the DV camera -it shows my
videoing on the little screen on the front, but not on the back screen
or on the timeline and it won't save, I couldn't manage to edit my
videoing when it was in one continuous clip ( I think I may have done
something - don't know what though as the first time when I was
trialing it - it was in individual clips and the second time i tried it
had changed to being in one long clip!!) - I want it to show on the
timeline and be able to edit each individual clip as I did before
a) I have removed all the software 3 times and reloaded it - but I just
keep getting nowhere apart from really stressed out with it all - I
think it is installed properly - although at one stage it was telling
me that it was uninstalling the software - but I have a shortcut for
both Premiere elements and premiere photoshop (not even tried to use
that yet) and yes it is installed to the default local disk c location
b) yes to both slow opening and closing
c) not sure what you are asking me here - unless I have answered it
above
I am hoping to get in touch with Adobe again tomorrow after work as
each time I have contacted them I have been told the people who can
help me weren't available at the times I was on line ( it has been too
early 8am this morning or too late 8pm the other evening) - I tried to
ring them after 9 last week it took me over 6 minutes pushing buttons
before I got put in a queue which I had to leave or I would have been
late for work.
I am presuming you are nothing to do with Adobe - so I can only say
thank you very much for attempting to help me - I do appreciate it as I
have been getting very stressed and frustrated with it all as
everything takes forever and I don't really have that much time to mess
with it and I am not very good with reading some of the instructions as
a lot of it doesn't make sense - I am better when I am shown how to do
things - so please if you need to tell me things don't be too technical.
Thanks again for replying and hopefully helping me
Ronnie (Veronica Orr)

How can I redownload Photoshop Elements 11 for installing on a new PC

I need help for redownload the program I bought

You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 11:
http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l

Where can I re-doanload premiere elements 11 organizer?

Somewhere along the line some files got messed up with the organizer, is there a place i can redownload it or should i just email adobe? I'm not too happy about this. All I did was download the orignal disk to my new computer, and alot of aspects of organizer are not working.
Also, is there a way I can download an addon to have the task panel in the premiere windows like 8? I'm upgrading from version 8

alexxgclothing
In what way is the Elements Organizer 11 messed up?
The Premiere Elements 11 and 12 workspace has undergone major changes as compared to versions of the program earlier than 11. There is no way to replace the Quick QuickGuided Expert Expert Guided workspace with the Timeline Sceneline workspace of version 8.0/8.0.1.
How did you purchase your Premiere Elements 11 and on what computer operating system is it running? For now I will assume Windows 7, 8, or 8.1 64 bit. Are we talking about installation files from an online purchase from Adobe or about installation disc from purchased of boxed packaging?
You cannot selective replace the Elements Organizer of one of these programs. You can convert the Elements Organizer catalog of the older in the Elements Organizer of the newer.
Pending further details, you might consider downloading tryout files for your Premiere Elements 11 with its companion Elements Organizer 11 from the following source and then inserting your purchased serial number into it.
http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
It is essential that you read carefully the Note: Very Important Instructions on that web page otherwise you will end up with an Access Denied message.
Please review the above and then we can discuss this further. Perhaps we can correct the present situation in the Elements Organizer 11 by just focusing our attention on what you have.
Thanks.
ATR

Help !!!! Adobe Premiere Elements v.2.0 needed !!!

I lost the Adobe Premiere Elements version 2.0 which was bundled on the CD Rom of my former Nokia N93. Would you please guide me where is the Link that I may be redownloaded the relevant Adobe Premiere Elements v.2.0 (the Adobe Premiere Elements version which was prepared for Nokia N93, and Not the "sister" or the later versions). Thanks for your help
Message Edited by hermansyah on 13-Oct-2008 01:22 PM

You can no longer obtain these from Nokia as the later PC Suite software versions had their own internal equivalents. If you no longer have the original N93 CD, then you would need to contact Adobe to see if the software is still available from them.
Message Edited by mccbleue on 22-Oct-2008 11:59 AM

Is there a way to create and edit a video in portrait mode / 9:16 in Premiere Elements 12 or 13. Playback on an iPhone in portrait position.

I'm editing iPhone app video for posting as the first screen in the Apple app store. Required size for the video is 750:1334, 9:16. I there a way to setup the initial video in portrait mode? Many posts for how to rotate a specific clip, but I need the whole video in portrait position. How to accomplish this? I'm using Windows 7 and Premiere Elements 12 and now 13.

LaurieFrick
Thanks for giving this portrait Edit area monitor shape a look.
I have Windows 7 64 bit and Windows 8.1 64 bit and have done the work using Premiere Elements 12/12.1 on Windows 7 64 bit.
Here is a step by step
Find the DSLR [email protected] file
Local Disk C\Program Files\Adobe\Adobe Premiere Elements 12\Settings\SequencePresets\NTSC\DSLR\1080p\
And, in that 1080p Folder is the DSLR 1080p30@ 29.97.sqpreset file that you seek.
1. Copy the
DSLR 1080p30@ 29.9.sqpreset fileI
and paste it to the computer desktop in a newly created folder named 1920p.
2. Open the 1920p Folder and edit the ..sqpreset file in Notepad.
To do that right click the .sqpreset, and, from the pop up, select Open With and then Notepad.
3. In the Notepad document, you are going to edit in only 2 places for now, switching 1920 and 1080 to 1080 and 1920 at the top and bottom
sections of the Notepad document.
Then go specifically File Menu/Save of the Notepad document and hit Save.
4. At this point, you have the edited.sqpreset file in the 1920p Folder on the computer desktop.
(Change the name of the edited .sqpreset file so that it = DSLR [email protected])
Move the 1920p Folder from there to add it to the 1080p Folder, the location where you found the original .sqpreset file that you edited.
Close out of there.
5. Back in the Premiere Elements 12/12.1, manually set the project preset to the new project preset
6. When you import your 1080 x 1920 9:16 video file into the project and drag it into the Timeline, you should see
Note that there is no orange line over that Timeline content, indicating that you are seeing
the best possible preview of the image.
7. As I wrote before,
But, here is the hang up. If I render the Timeline content to get the best possible preview at the Edit level, the video in the Edit area monitor
squeezes in resulting in black borders to the left and right of the video image on screen.
But, otherwise I found I had no problems editing or exporting, just had to keep away from Timeline rendering for previewing after an edit. Need to find the missing ingredient for 100%.
I will be writing this up in my blog in a more organized fashion including how I got the project preset description in Change Settings to agree with the changes. Probably I will do that in the morning.
ATR

Error message when downloading Adobe Premiere Elements 11

When attempting to download the Adobe Premiere Elements 11 from the cd, I'm getting an error message that reads: "The installation process has encountered an error while installing Shared Technologies. Please restart your system and try again".I'm using a Windows 7 Operating System. When I attempt the download again, I get the same error message.

Curtis Baughman
Many of us have encounted this issue. The problem is not confined to a particular version or computer operating. Many homemade remedies and scientific ones have worked for some and not others. The most recent fix was offered by an ID by the name of Maud Barbara and seems to have been the answer for that user and at least one more.
Maud Barbara's fix can be found at the end of the very long thread on the subject found
http://forums.adobe.com/thread/1121947?start=40&tstart=0
The rough Google Translate went
Hello
I had the same problem as you and I just d have the solution:
go to C / program files (86) / common files/OOBE
Rename OOBE by OLDOOBE
and your problem is resolved
You can reinstall the software
What worked for me in this case was none of the above. How I and others navigated this installation problem is documented in the thread cited.
We look forward to your results to see what turned out to work for you.
Thanks.
ATR

No Disk error in Premiere Elements 13

I am getting the following error: "There is no disk in the drive. Please insert a disk into drive\Device\Harddisk1\DR1." If i click continue about 5 times the box disappears & I can continue working. The same thing occurs at random when i am attempting to do different operations with the same result. I can work within the program, however the constant error message is annoying. I have searched these forums & tried the different methods of uninstalling & reinstalling, deleting the recommended files, & running a Ccleaner. I can't find any other recommendations on this problem. Please help!

Geewiz1955
Premiere Elements 13 on what computer operating system? For now, assuming Windows 7, 8, or 8.1 64 bit.
What is your computer drives arrangement? How many removable drives do you have, and what are their drive letters?
See Computer/Manage/Disc Management.
Reports of the problem that you are describing can be found for Premiere Elements many versions.
Back in 2012, the word was to use Cancel and wait for an answer from Adobe who was working on the problem.
In 2013, the cause and effect seem to target the SmartSound feature....SmartSound feature is gone in Premiere Elements 12 and 13.
Microsoft and some visitors to this forum suggest getting to the core of the problem through drive letter changes for some removable drives.
Did you install Premiere Elements 13 from installation disc or from installation files from online download? I favor the uninstall/ccleaner run through/reinstall with antivirus and firewall(s) approach to getting rid of the issue. But, problems with the same symptoms can (often do) have different causes.
More later.
ATR

No Disk Error for Adobe Premiere Elements 12

I installed Adobe Premiere Elements 12 to my PC. Everytime I load the software, I get this annoying alert saying that there is no disk located error. I can get it to go away if I click on try again a bunch of times, but I want to get rid of this problem. It should NOT be happening. SOME BODY TELL ME WHAT TO DO PLEEAASE!

Blue Mask
Please check out recent thread which sought to solve the disc error message that appears to be similar to what you are reporting
http://forums.adobe.com/message/6246049#6246049
There was no definitive answer. Still waiting for follow up to the latest line of questions in that thread.
Suggestions about this being a long time issue are a bit misleading. In versions of Premiere Elements earlier than 12, there was a SmartSound/Sonicfire Pro 5 feature which appeared to be linked to the disc error message. And, updating SmartSound/Sonicfire Pro 5 was claimed to be the cause and remedy for the disc error message.
http://forums.adobe.com/thread/1300410
However, SmartSound/Sonicfire Pro 5 is no longer a feature in Premiere Elements 12. Premiere Elements 12 does have a Music Score feature, similar in principle to SmartSound soundtracks, but the SmartSound feature is gone in version 12.
Please review that information in the link above and let us know if any of it works for you.
Thank you.
ATR

"No Disk" Error (premiere elements 11)

I have successfully installed Adobe Premiere Elements 11 on my PC:
     Dell XPS 8300
     Intel Core i7-2600 Quad Core (3.4 GHz, 8MB Cache)
     • 1GB Radeon HD 6450 Graphics
     • 16GB DDR3 1333 RAM
     • 1TB 7,200RPM Hard Drive (2 x 500GB RAID 0)
     • Windows 7 Home Premium 64-Bit
When I open the application and click "New Project" I get the following error message:
AdobePremiereElements.exe - No Disk
There is no disk in the drive. Please insert a disk into drive
     \Devices\harddisk2\DR3
I can "cancel", "try again", or "continue". The only thing that works is to hit "cancel" (several times). Premiere Elements will then open, but the error message will keep recurring.   Adobe Support (Chat) has not been much help.
Anyone else come across this? This seems to be a common error in earlier versions (version 9), but I can't seem to find any good solution to it.   HELP!!!!
UPDATE:   Just as an FYI..while it's possible (but doubtful) there is preloaded software interfering, there is no other software (or viruses) installed on this computer.
Message was edited by: [email protected]

Boomps, I installed from here and it worked fine:     http://helpx.adobe.com/premiere-elements/kb/installing-smartsound.html There are even step-by-step instructions. Good luck.
Date: Mon, 7 Jan 2013 04:46:21 -0700
From: [email protected]
To: [email protected]
Subject: "No Disk" Error (premiere elements 11)
    Re: "No Disk" Error (premiere elements 11)
    created by BoompsXXX in Premiere Elements - View the full discussion
Not an answer!! I am new to this. I get the same error message and from what I can gather reading the traffic, I have to reinstall Smart sound. Can anyone help a simpleton. I searched the DVD for all files referencing Smart sount, there is plenty. I don't really understand how I reinstall and what??Any help would be great!!ThanksTara
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No disk error in Premiere Elements 12 - Smartsound plug-in?

I have a fresh install of Premiere Elements 12 (with 12.1 update) on a new computer and receive the error "There is no disk in the drive. Please insert a disk into drive E:" whenever the program is opened or closed. I can bypass this message by repeatedly clicking "cancel". Windows application logs in event viewer lists a corresponding error message "Activation context generation failed for C:\Program Files\Adobe\Adobe Premiere Elements 12\Plug-ins\Common\SmartSoundAdobePlugin64.prm". I confirmed that this file does not exist.
A forum search indicates that installing Smartsound resolves this no-disk error for PrE 11 and earlier but that Smartsound is no longer a feature in PrE 12:
Re: No Disk Error for Adobe Premiere Elements 12
But another other user reported that the no-disk problem went away in PrE 12 after installing Smartsound:
Re: "No Disk" Error (premiere elements 12)
And my event viewer error message indicates that PrE 12 is looking for a Smartsound plug-in which was not included in the installation. (PrE 12 was installed via Dell Digital Delivery and did not include an installation disk.)
So why is PrE 12 looking for a Smartsound plug-in if it is no longer a feature? Any suggestions for suppressing the no-disk error other than installing Smartsound? I'm just getting started in PrE and don't need it right now.
Thanks,
Greg

Thank you for the advice. I tried Han's suggestion of installing Smartsound SonicFire first since it was much quicker than completely reinstalling PrE (which entails many hours of re-downloading on a DSL line for the program & cloud content).
After installing Smartsound, the "SmartSoundAdobePlugin64.prm" file did appear in the C:\Program Files\Adobe\Adobe Premiere Elements 12\Plug-ins\Common\ folder. However, it did not resolve the "No Disk" error or the application error logged in Event Viewer. The source of that error is listed as "SideBySide" and Event ID is 33. The full text of the message is as follows:
Activation context generation failed for "C:\Program Files\Adobe\Adobe Premiere Elements 12\Plug-ins\Common\SmartSoundAdobePlugin64.prm". Dependent Assembly Microsoft.VC90.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type=" win32",version="9.0.21022.8" could not be found. Please use sxstrace.exe for detailed diagnosis.
I did a bit of research and this answer suggests that the error is the result of an incompatibility between the installed version of Microsoft Visual C++ and the version used by the program:
http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/event-id-33-so urce-side-by-side/ef67e34f-07b2-4d52-a807-f9f81a7c32f8?auth=1
Based on this Microsoft article, it appears that the missing C++ 2008 version 9.0.201022.8 is an IA-64 version while the 9.0.30729.x versions on my machine are x64 versions:
http://support.microsoft.com/kb/973552
This is all way over my head and I may leave well enough alone until I have more time to spare, given that the "no disk" error (which could even be entirely unrelated) is annoying but not crippling.
FWIW, the machine is a Dell XPS8700, Windows 8.1, 64-bit, and PrE was sold by Dell it, bundled with Photoshop Elements.
Greg

Redownloading Premiere Elements 11

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